Case Study
Company
Spirit Halloween
Egg Harbor Township, New Jersey
Case Study Snapshot
1-800-PACK-RAT manages Spirit
Halloween’s seasonal inventory,
ensur
ing that their inventory is
delivered on time, picked up quickly
,
and stored securely during off-season
Industry
Seasonal Storage
Years in Business
34
Solution
Portable Storage & Logistics
Overview
Spirit Halloween is one of the largest Halloween specialty
retailers in the country with more than 1,100 locaons
in strip centers, malls, and free-standing locaons across
North America. With over 34 years of experience, Spirit
is the authority on all things Halloween. In addion to
being a fun and interacve event for shoppers, Spirit
stores oer a complete selecon of costumes and
accessories for infants/toddlers, children, ‘tweens,
teens, and adults along with exclusive decor you won’t
nd anywhere else.
The Problem
Every year in late August, Spirit stores pop up across the
country and remain open through early November. The
stores stock everything Halloween-related, including
costumes, masks, wigs, indoor/outdoor decoraons,
animatronics and so on. While these stores appear to
magically all open at the same me, there is a lot of
planning and logiscs that go on behind the scenes
to ensure all 1,100 stores open and have all the items
required.
Spirit Halloween previously used another top brand
name in the portable storage industry up unl four years
ago when they decided to partner with 1-800-PACK-
RAT. “We didn’t feel like we were geng the aenon
we needed to ensure that all of our logiscs were being
handled. Starng at the beginning of August, we need a
partner who will be right there with us, ensuring every
store gets what they need when they need it. Our previous
Call 1-800-722-5728 or visit www.1800packrat.com for more informaon.
Case Study: Spirit Halloween
Call 1-800-722-5728 or visit www.1800packrat.com for more informaon.
partner was unable to provide that, and aer we spoke
with representatives at 1-800-PACK-RAT, we knew we
needed to make the switch, said Tim Viechec, VP
of Spirit Operations from Spirit Halloween.
The Soluon
1-800-PACK-RAT provides the highest quality
portable storage containers in the industry. The
all-steel, weatherproof design ensures that all
contents are kept safe and secure. The best-in-the-
industry handling system gently lis and lowers the
c
ontainers without lng, swaying, or sliding. With
over 70 locaons naonwide, 1-800-PACK-RAT can
easily and eciently store all of Spirit Halloween’s
inventory and xture items during the o-season.
1-800-PACK-RAT also provides Spirit Halloween with
a dedicated team during peak season that monitors
all shipments and deliveries and is there to respond
in real me to any request or change that needs to
happen. The two companies’ IT departments also
worked together to create custom soware that
monitors container movement. This improved
communicaons between the two companies and
increased the overall eciency of managing this
large project by cung down on manual data entry.
The Results
1-800-PACK-RAT services over 90% of Spirit
Halloween’s locaons across the United States.
In 2017, over 4,500 portable storage containers
were used to deliver Halloween inventory and
xtures naonwide. Spirit Halloween can rely on
1-800-PACK-RAT to keep their products safe and
secure in the o-season, and to deliver and pick up
items on me during their peak season. “1-800-PACK-
RAT is a true partner of ours. We know that we can rely
on them every year to eciently deliver our items on
schedule and pick them up once the season is over, as
well as keep them safe in between. Having a partner
with high-quality products and services, coupled with
their transportation and logistics expertise, makes our
job a lot easier during an already stressful time,” said
Viechec from Spirit Halloween.
Having a partner with high-quality products
and services, coupled with their transportaon
and logiscs experse, makes our job a lot
easier during an already stressful me
Tim Viechec, VP of Spirit Operations, Spirit Halloween