INSTALLATION TERMS & CONDITIONS
INSTALLATION SERVICES AGREEMENT AND TERMS & CONDITIONS
Your installation agreement with us is for the service and the product you have selected
(hereinafter referred to as: the “Product”).
The following information, the Terms and Conditions below, and the specific information for your
Product listed below and located at https://www.canadiantire.ca/en/home-services.html in
“Pricing” Tab of your selected Product, the Addendum (if applicable) and the Certificate of
Completion form your agreement with us for the assembly/installation services described below
(collectively, the “Agreement”).
Who we are: Canadian Tire Services Limited (“we”, “us” or “our”), holder of license # 5654-
7714-01 issued under the building Act. We can be reached by phone at 1-855-682-HOME (4663) or
you can write to us c/o Canadian Tire Home Services, 3475 Superior Court, Oakville, Ontario L6L
0C6.
1. The type of basic installation service and any additional services that you have
contracted for are indicated on your email confirmation and more fully described in the “What
does the basic assembly/installation package include?” section below and located
at https://www.canadiantire.ca/en/home-services.html in “Pricing” Tab of your selected
Product (the “Installation Services”). See the “Product Specific Links” below for the direct link
your Product specific information.
2. The Installation Services will be provided by one of our Authorized Installers (as defined
below). The installation will occur at the location indicated as your billing address unless you
provide us with an alternative to the Authorized Installer upon scheduling your
assembly/installation. (the “Installation Location”).
3. You are responsible for confirming compliance with any applicable building code
requirements, local zoning bylaws and other applicable laws, rules and regulations which may
regulate and restrict the location and size of the Product or that may be in place by the property
owner, property management and/or condominium board for your property when installing your
Product. You also are responsible for obtaining all required permits.
4. If you have instructed to install the Product at the wrong location or if the Product is
not permitted in your municipality, you will have to assume the costs involved in moving or
removing your Product.
5. Should our Authorized Installer, upon inspection of the Installation Location, determine
that additional work is required to properly and safely complete the installation, you will be
advised of any additional charges before the work is done and you will be asked to authorize the
additional charges by signing an Addendum. If you decide that, as a result of the additional work
and charges required to complete the installation, you do not want to go ahead with the
installation, you can cancel this Agreement and we will give you a full refund in accordance with
paragraph 9 below. Any additional charges, once authorized, are your sole responsibility. The
Authorized Installer does not have the authority to contract on our behalf. Some issues that might
cause additional installation costs are outlined in the “What could lead to additional costs?”
section below and located at https://www.canadiantire.ca/en/home-services.html in “Pricing”
Tab of your selected Product. See the “Product Specific Links” below for the direct link your
Product specific information.
6. Our Authorized installer will refuse to assemble and/or install the Product not in
accordance with the product and/or manufacturer’s instructions. You will assume all liability in
the event you modify the installation after it has been completed and that the Product does not
function properly as a result thereof. You will also be responsible for any defects in, or damages
to, the Product that are attributable to it not being assembled and installed in accordance with
the product and/or manufacturer’s instructions.
7. Once the product has been located and payment has been processed, an authorized
Installer will contact you by the phone number given during checkout to schedule your assembly
and installation. Should you need to make any changes to your scheduled appointment after it was
made or to cancel your scheduled appointment please call us at 1-855-682-HOME (4663) to. Then
one of our Authorized Installers will contact you within two (2) business days to arrange a specific
time for assembly/installation that is convenient to you.
8. The cost of your Installation Services is set out on your checkout page, on your
confirmation email and in your receipt upon pick up or delivery of your Product. Payment must be
received in full prior to the Installation Services commencing.
9. You can cancel this Agreement at any time prior to the Installation Services commencing
by calling 1-855-682-HOME (4663) and we will give you a full refund.
10. By making payment and clicking the “Accept” button below, you confirm that you have
read, understood, consent to and accept the Terms and Conditions set out in this Agreement.
11. This Agreement is entered into at your home address as indicated on your email
confirmation.
12. General Description. You agree to purchase and we agree to provide the Installation
Services described in this Agreement in or on the Installation Location for the stated total cash
price and according to the specifications and other provisions set out in this Agreement.
13. Installation Location. The Installation Location shall be within fifty (50) km of a
Canadian Tire store. If the Installation Location is more than fifty (50) km from a Canadian Tire
store we may at our discretion decline to perform the Installation Services and will provide you
with a full refund.
14. Installation Services. You authorize us (a) to arrange for the Installation Services to be
performed by an experienced installer (licensed when legally required) (the “Authorized
Installer”), (b) to issue a work order to the Authorized Installer to perform the Installation
Services, (c) to inspect the Authorized Installer’s work, and (d) to pay the Authorized Installer
after completion of the work and after receipt of a certificate, signed and dated by you, that the
work has been satisfactorily completed (the “Certificate of Completion”). You agree that we will
rely upon the Certificate of Completion in paying the Authorized Installer for the Installation
Services.
15. Price. The price owed by you to us covers the Installation Services, and applicable taxes
(the “Price”). The Price assumes sound existing substructures, superstructure and points of
attachments. The Price shall be increased should additional services or materials be required as a
result of defective substructures, superstructures, or points of attachments. To the extent
required in order to properly and safely install the Product, all such associated charges will be
disclosed to you and itemized prior to installation. You will be asked to authorize the additional
charges and the total additional installation costs will be set out in the Addendum, which will be
part of your agreement with us.
16. Entire Agreement. This Agreement accurately states the entire agreement between you
and us concerning this sale of Installation Services and replaces or supersedes all prior agreements
and understandings relating thereto, both oral and written. Any additions or changes to this
Agreement, other than any additional Installation Services required as set out in the Addendum,
must be in writing signed by you and us.
17. Workmanship Warranty for Installation Services.
The Installation Services provided in connection with the following Products (Garden Shed, Play
Centre, Trampoline, Garage Door Opener, Toilet/Faucet, Central Vacuum, Electric Fireplace, Flat
Screen TV, Ready To Assemble (RTA) Furniture and Window Air Conditioner) will be covered by a
one (1) year workmanship warranty (the “Warranty Period”) that the Installation Services will be
performed by the Authorized Installer in a good and workmanlike manner (the “Warranty”). Any
Product warranty related inquiries should be directed to the manufacturer.
The Installation Services provided in connection with the following Products (Temporary
Shelter/Canopy, Gazebo and Awning and Smart Home) will be covered by a ninety (90) day
workmanship warranty (the “Warranty Period”) that the Installation Services will be performed
by the Authorized Installer in a good and workmanlike manner (the “Warranty”). Any Product
warranty related inquiries should be directed to the manufacturer.
You must give us written notice within the relevant Workmanship Warranty Period of any
Workmanship Warranty claim relating to the Installation Services. You agree that your sole and
exclusive remedy against us for a Workmanship Warranty claim is reinstallation of the Product in a
good and workmanlike manner, including the repair or replacement of any of the items originally
installed if and to the extent reasonably necessary to correct the defective Installation Services.
In connection with any Workmanship Warranty claim, you agree, at no cost to us, to prepare the
Installation Location, including the removal and replacement of fixtures incident to the repair
area, so that we, or our designee, including the Authorized Installer, can correct the defective
Installation Services without undue delay. Any Product warranty related inquiries should be
directed to the manufacturer.
18. Indemnity. To the extent permitted by applicable law, you agree to indemnify us from
all losses, claims, costs, expenses, damages, actions and liabilities whatsoever that we may incur,
and you agree to hold us harmless from any lawsuits and any claims that may be made against us
in connection with this Agreement or the use and operation of the Product.
19. Governing Law. This Agreement shall be interpreted under and governed by the laws of
the province of the Installation Location and the federal laws of Canada applicable therein.
20. Miscellaneous. You acknowledge that we may assign, pledge or transfer this Agreement
without your consent. Except as specifically provided for herein, you may not assign this
Agreement without our consent. If we do consent, the provisions of this Agreement will be
imposed on your assignee. All of your obligations under this Agreement will survive the
termination of this Agreement to the extent required for their full observance and performance.
Any provision of this Agreement that is unenforceable in any jurisdiction will, with respect to such
jurisdiction, be ineffective only to the extent of such enforceability without invalidating the
remaining provisions of this Agreement. The headings in this Agreement are for convenience only
and will not affect the construction or interpretation of this Agreement.
21. Privacy. You agree that we can collect, use and share your Personal Information in
accordance with our Privacy Charter, a copy of which is available on-line at www.canadiantire.ca
or by calling us at 1-855-682-HOME (4663). This includes collecting, using and sharing your
Personal Information to arrange for the Installation Services and to administer our Agreement with
you. Personal Information includes, but is not limited to, identification information and billing
information. We may release your Personal Information to entities outside the Canadian Tire
family of companies, such as our suppliers and agents who assist us in serving you (“Service
Providers”). When your Personal Information is provided to a Service Provider, we require them
to protect the information in a manner that is consistent with our Privacy Charter. Our Service
Providers may be located in or outside of Canada and may be required to disclose your Personal
Information under the laws of their jurisdiction. Subject to your withdrawal, this consent is valid
for the time required to fulfill the identified purposes, Canadian Tire’s legitimate business
purposes and to conform to all applicable legislative requirements.
PRODUCT SPECIFIC INFORMATION
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
• Unpack and inspect the Product to ensure there are no missing or damaged pieces.
• Where applicable, prepare the Installation Location by performing Product specific preparation
work (Several visits may be required depending on the Product).
• Arrange for a utilities (gas/electric/water) locate (if required).
• Assemble, Install and anchor (if required) the Product according to the manufacturer’s
instructions.
• Disconnect selected existing Product to install a new Product (for example, ceiling light, ceiling
fan, range hoods etc.) Ask the Authorized Installer in advance if your Product is eligible for
disassembly.
• Test the assembled/installed Product to ensure it meets the manufacturer’s requirements.
• Clean up the work area.
• Prepare the Product’s packaging for disposal by the customer.
• See the Helpful Product Specific Information below for more of what we will do for you on
selected services.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?
• If the Installation Location is not suitable for the Product, requires excessive levelling or there
are structural issues that need to be corrected to ensure a proper and safe
assembly/installation. Discuss the Installation Location with the Authorized Installer before the
scheduled site visit.
• If there is not sufficient space free from clutter/obstructions where the Product is to be
assembled/installed.
• Building a new or repairing an existing base at the Installation Location.
• Delivery and/or disposal of the new or existing Product (if purchased).
• If you have purchased the wrong type/size of Product for the Installation Location.
• If any additional accessories or hardware required for the installation. For example,
extension/support brackets, wall mounts, window sleeves etc. Make sure to purchase any
required accessories or hardware in advance to ensure they’re available on the date of your
installation. If you’re unsure of what is needed for your Product, please ask the Authorized
Installer prior to the date of your installation.
• If the location of the assembly requires access to an elevator or a secured area, it is your
responsibility to reserve the elevator before our Authorized Installers arrive. If the dwelling is
higher than three (3) stories and no elevator is available to transport the Product to your
residence, an additional charge may apply to deliver and/or remove the Product.
• For Products that require direct access to an electrical outlet, ensure the Installation Location
is in close proximity to a suitable power source. Note: Some manufacturers do not recommend
the use of extension cords for certain Products. Please speak to the Authorized Installer about
power outlet requirements for the Product being installed.
• The Product assembly/installation prices are determined by the size, type, complexity,
materials and time required to safely assemble and install your Product.
WHAT%INSTALLATION%DOES%NOT%COVER:%
• Repairs or modifications related to existing structural problems, any structural impact to
property that was necessary for the installation, such as but not limited to: drywall patching,
painting, landscaping, replacing tiles, moving existing ducts/vents or alterations to electrical
work.
• Any type of analysis associated with ground, water or air quality.
• We are not responsible for the cost involved in moving or removing the Product if you have
selected the wrong location or it is not permitted in your municipality. We will not be held
liable (financially or otherwise) for costs incurred if Products installed are not in compliance
with local bylaws or other applicable laws, nor for removal of Products that are not in
compliance with bylaws.
Helpful Product Specific Information
Garage Door Openers
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
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Basic Garage Door Opener Installation
The Authorized Installer will:
• Remove any existing garage door opener.
• Unpack and Install the garage door opener according to the manufacturer’s
instructions.
• Mount garage door opener (up to 10´ high) according to product requirements
(Doors taller than 8' require extension brackets - sold separately).
• Install and adjust safety sensors, as well as any monitors or lasers, outdoor coded
key pads and/or battery packs.
• Mount wood framing (if necessary) to top of garage door opener to support header
bracket.
• Plug in and test garage door opener (providing there is a receptacle within three
(3) feet of the garage door opener).
• Test remote(s) and control pad(s) to ensure proper and safe operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the garage door opener is installed.
• Prepare the product’s packaging for disposal by the Customer.
Premium Garage Door Opener Installation
The Authorized Installer will:
• Do everything as stated above under Basic Garage Door Installation.
Plus
• Check and adjust door hinges (does not include replacing the hinges if required).
• Lubricate all moving parts of garage door.
• Check door rails and clear them of any debris.
• Check door balance and make adjustments to tension spring(s) (if necessary).
Wifi Connection for WiFi Enabled Garage Door Opener
(add-on to Basic or Premium Installation, or as a stand-alone
installation)
The Authorized Installer will:
• Check WiFi signal strength in garage (if your Garage does not have sufficient WiFi
signal strength the Authorized Installer will be unable to perform the WiFi
connection for your Garage Door Opener).
• Unpack and connect WiFi Garage Door Controller according to manufacturer’s
instructions (the Controller is device that links the Garage Door Opener to the
WiFi).
• Mount the WiFi Garage Door Controller according to manufacturer’s instructions.
• Mount the door sensors according to manufacturer’s instructions.
• Connect the WiFi Garage Door Controller to up to 3 Garage Door Openers.
• Pair the door sensors to the WiFi Garage Door Controller.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the install is completed.
• Prepare the product’s packaging for disposal by the Customer.
Emergency Key Release Installation
(add-on to Basic or Premium Installation)
The Authorized Installer will:
• Authorized Installer will provide and install the Emergency Key Release mechanism
according to the manufacturer’s instructions (to allow access to your garage if the
Garage Door Opener is not working properly).
• Test to ensure proper function.
• Review manufacturer’s user manual with customer.
• Clean up the work area once the install is completed.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?
Applies to Basic and Premium Installation and WiFi Connection
• The garage ceiling is higher than 10´ and extension brackets are required
(Customer may purchase the extension brackets online at
https://www.canadiantire.ca/en.html or from a Canadian Tire Store)
• The garage ceiling has less than 5˝ clearance from the garage door and quick-turn
brackets are required (Customer may purchase the quick-turn brackets online at
https://www.canadiantire.ca/en.html or from a Canadian Tire Store)
• The garage door is higher than 8´ tall, and an extension rail is required (Customers
may purchase from a Canadian Tire store or online at canadiantire.ca – note: the
garage door opener must be matched to the correct extension rail)
• The garage door does not open freely and an adjustment is required
• If there is insufficient space free from clutter where the Garage Door Opener is to
be installed, the Authorized Installer will advise you of the additional cost to clean
up the area. The price will be determined by the amount of time it takes to clean
up the area and any additional material required to address the issue(s) and
complete the installation.
Applies to Emergency Key Release Installation
• If your garage ceiling is higher than 10’
• If additional tools aside from the basic installation equipment is required (for
example: special lifts, long ladders, etc.)
• If there is insufficient space free from clutter where the Emergency Key Release is
to be installed, the Authorized Installer will advise you of the additional cost to
clean up the area. The price will be determined by the amount of time it takes to
clean up the area and any additional material required to address the issue(s) and
complete the installation.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
Exercise Equipment
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
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The Authorized Installer will:
• Deliver the Exercise Equipment (if delivery is purchased).
• Unpack the Exercise Equipment.
• Assemble the Exercise Equipment according to the manufacturer’s instructions.
• Place the assembled Exercise Equipment in its desired location according to the
Customer’s instructions.
• Test the Exercise Equipment to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Exercise Equipment is assembled.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If your dwelling is higher than three (3) stories and no elevator is available to
transport the Exercise Equipment to the desired location, an additional charge may
apply to deliver and/or remove the product.
• If there is insufficient space free from clutter where the Exercise Equipment is to
be assembled, the Authorized Installer will advise you of the additional cost to
clean up the area. The price will be determined by the amount of time it takes to
clean up the area and any additional material required to address the issue(s) and
complete the assembly.
In any of the above situations, you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for ensuring that delivery (if purchased) of the Exercise
Equipment is permitted should you live in a dwelling which has rules/restrictions
around the delivery of product(s) to the dwelling.
• You are responsible for any cost involved in moving or removing your Exercise
Equipment if you have selected the wrong model, location, or if it is not permitted
in the dwelling.
• Manufacturers do not recommend using an extension cord for electrical Exercise
Equipment. You are responsible for ensuring there is a power outlet within reach
of where the Exercise Equipment will be assembled (where applicable). Our
Authorized Installers will not move or install a power outlet.
Gazebos & Awnings
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Gazebos
The Authorized Installer will:
• Deliver the Gazebo (if delivery is purchased).
• Prepare the Installation Location by performing minor leveling of the area (if
required).
• Unpack the Gazebo.
• Assemble the Gazebo according to the manufacturer’s instructions.
• Place the assembled Gazebo in the desired location according to the Customer’s
instructions.
• Anchor the Gazebo according to the manufacturer’s instructions (if required).
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Gazebo is assembled.
• Prepare the product’s packaging for disposal by the Customer.
Awnings
The Authorized Installer will:
• Deliver the Awning (if delivery is purchased).
• Unpack the Awning.
• Assemble the Awning according to the manufacturer’s instructions.
• Mount the Awning according to the manufacturer’s instructions in the desired
location according to the Customer’s instructions.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Awning is installed.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Gazebo or Awning is to be
assembled/installed, the Authorized Installer will advise you of the additional cost
to clean up the area. The price will be determined by the amount of time it takes
to clean up the area and any additional material required to address the issue(s)
and complete the assembly/installation.
• If the area where the Gazebo is to be assembled/installed requires excessive
leveling, the Authorized Installer will advise you of the additional cost to provide a
level surface. The price will be determined by the amount of time it takes to level
the surface. If you would like to have a base constructed for your Gazebo, the
Authorized Installer will provide you with a quotation for the base.
• If the surface where the Awning is to be mounted requires additional
reinforcement to support the Awning, the Authorized Installer will advise you of
the additional cost to reinforce and mount the Awning. The price will be
determined by the amount of time it takes to reinforce and mount the Awning and
any additional material required to address the issues and complete the
assembly/installation.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
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THINGS%TO%CONSIDER%
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• You are responsible for understanding and confirming compliance with applicable
building code requirements, local zoning bylaws (including proximity to fences,
streets and lot lines) and other applicable laws, rules and regulations which may
regulate and restrict the location of the Gazebo or Awning or that may be in place
by the property owner, property management and/or condominium board for the
property when installing your Gazebo or Awning. %
• You are responsible for obtaining all required permits.%
• You are responsible for the cost involved in moving or removing your Gazebo or
Awning if you have selected the wrong location, or it is not permitted in your
municipality.
Garden Sheds
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
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Garden Shed
The Authorized Installer will:
• Deliver the Garden Shed (if delivery is purchased).
• Prepare the Installation Location by performing minor leveling of the area (if
required).
• Unpack the Garden Shed.
• Assemble the Garden Shed according to the manufacturer’s instructions.
• Place the assembled Garden Shed in the desired location according to the
Customer’s instructions.
• Anchor the Garden Shed according to the manufacturer’s instructions to a pre-
existing Base or a Base Installation purchased with the Garden Shed Installation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Garden Shed is assembled.
• Prepare the product’s packaging for disposal by the Customer.
Base (for Garden Shed)
The Authorized Installer will:
• Prepare the Installation Location by performing minor leveling of the area (if
required).
• Construct a pressure-treated wood and plywood Base to support the Garden Shed.
• Place the Base on cement stones at the corner and across the foundation.
• Provide all materials required to construct and install the Base.
• Clean up the work area once the Base is constructed and installed.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Garden Shed is to be
assembled/installed, the Authorized Installer will advise you of the additional cost
to clean up the area. The price will be determined by the amount of time it takes
to clean up the area and any additional material required to address the issue(s)
and complete the assembly/installation.
• If the area where the Garden Shed is to be assembled/installed requires excessive
leveling, the Authorized Installer will advise you of the additional cost to provide a
level surface. The price will be determined by the amount of time it takes to level
the surface.
• If you have an existing Base that requires repairs to ensure proper installation of
the new Garden Shed, the Authorized Installer will advise you of the additional
cost to repair the Base. The price will be determined by the amount of time it
takes and any additional material required to address the issues and complete the
assembly/installation.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
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THINGS%TO%CONSIDER%
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• A minimum of thirty (30) feet clearance to fences or other structures will be
required to allow assembly/installation of the Garden Shed.
• You are responsible for understanding and confirming compliance with applicable
building code requirements, local zoning bylaws (including proximity to fences,
streets and lot lines) and other applicable laws, rules and regulations which may
regulate and restrict the location of the Garden Shed or that may be in place by
the property owner, property management and/or condominium board for the
property when installing your Garden Shed. %
• You are responsible for obtaining all required permits.%
• You are responsible for the cost involved in moving or removing your Garden Shed
if you have selected the wrong location, or it is not permitted in your
municipality.
Play Centres & Trampolines
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
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The Authorized Installer will:
• Deliver the Play Centre or Trampoline (if delivery is purchased).
• Prepare the Installation Location by performing minor leveling of the area (if
required).
• Unpack the Play Centre or Trampoline.
• Assemble the Play Centre or Trampoline according to the manufacturer’s
instructions.
• Place the assembled Play Centre or Trampoline in the desired location according
to the Customer’s instructions.
• Anchor the Play Centre or Trampoline according to the manufacturer’s instructions
(if required).
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Play Centre or Trampoline is assembled.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Play Centre or Trampoline
is to be assembled/installed, the Authorized Installer will advise you of the
additional cost to clean up the area. The price will be determined by the amount
of time it takes to clean up the area and any additional material required to
address the issue(s) and complete the assembly.
• If the area where the Play Centre or Trampoline is to be assembled requires
excessive leveling, the Authorized Installer will advise you of the additional cost to
provide a level surface. The price will be determined by the amount of time it
takes to level the surface. If you would like to have a base constructed for your
Play Centre or Trampoline, the Authorized Installer will provide you with a
quotation for the base.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
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THINGS%TO%CONSIDER%
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• You are responsible for understanding and confirming compliance with applicable
building code requirements, local zoning bylaws (including proximity to fences,
streets and lot lines) and other applicable laws, rules and regulations which may
regulate and restrict the location of the Play Centre or Trampoline or that may be
in place by the property owner, property management and/or condominium board
for the property when installing your Play Centre or Trampoline. %
• You are responsible for obtaining all required permits.%
• You are responsible for the cost involved in moving or removing your Play Centre
or Trampoline if you have selected the wrong location, or it is not permitted in
your municipality.
Temporary Shelters & Canopies
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
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The Authorized Installer will:
• Deliver the Temporary Shelter or Canopy (if delivery is purchased).
• Disassemble the existing Temporary Shelter or Canopy (if disassembly is purchased)
and place the Temporary Shelter or Canopy and any add-on accessories in a
storage container provided by the Customer (if requested)
• Assemble/install the Temporary Shelter or Canopy according to the manufacturer’s
instructions.
• Assemble/install add-on accessories: screens, enclosures and/or extensions.
• Anchor the Temporary Shelter or Canopy according to the manufacturer’s
instructions.
• Clean up the work area once the Temporary Shelter or Canopy is
assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
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WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Temporary Shelter or Canopy
is to be assembled/installed, the Authorized Installer will advise you of the additional
cost to clean up the area. The price will be determined by the amount of time it takes
to clean up the area and any additional material required to address the issue(s) and
complete the assembly/installation. You will be asked if you want to accept the
additional charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
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THINGS%TO%CONSIDER%
• Temporary Shelters are typically sold with basic-temporary anchors intended to
anchor the Temporary Shelter to soft ground, such as soil or grass. These are
generally insufficient for anchoring shelters to hard ground, such as concrete,
asphalt or stone or to prevent unwanted movement in windy conditions. We
recommend purchasing an Anchor Kit to ensure your temporary shelter does not
move. Customers may purchase an Anchor Kit from a Canadian Tire store or online
at canadiantire.ca.
• You are also responsible for purchasing the appropriate anchors for your
Temporary Shelter/Canopy if the anchors that are included with the product are
not sufficient for the location where you would like the product to be
assembled/installed.
• You are responsible for understanding and complying with any applicable building
code requirements, local zoning bylaws (including proximity to fences, streets and
lot lines) and other applicable laws, rules and regulations which may regulate and
restrict the location of the Temporary Shelter or Canopy or that may be in place
by the property owner, property management and/or condominium board for the
property when assembling/installing the Temporary Shelter or Canopy.
• You are responsible for obtaining any required permits and arranging a “utilities
locate” prior to the assemble/installation.
• You are responsible for the cost involved in moving or removing the Temporary
Shelter or Canopy if you have selected the wrong location, or it is not permitted in
your municipality.
Basketball Nets & Backboards
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
Portable Basketball Nets & Backboards
The Authorized Installer will:
• Deliver the Basketball Net and Backboard (if delivery is purchased).
• Unpack the Basketball Net and Backboard.
• Assemble the Basketball Net and Backboard according to the manufacturer’s
instructions.
• Place the assembled Basketball Net and Backboard in the desired location
according to the Customer’s instructions.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Basketball Net and Backboard are assembled.
• Prepare the product’s packaging for disposal by the Customer.
In-Ground Basketball Net & Backboards
The Authorized Installer will:
Prior to Assembly/Installation
• Contact the Customer to review the In-Ground Basketball Net and Backboard
assembly/installation process.
Advise the Customer to visit www.ClickBeforeYouDig.com or contact their local
equivalent of a “one-call centre” to arrange a utility (gas/electric/water) locate
before the assembly/installation.
Two (2) visits will be required to complete the assembly/installation. Please see below
for further details.
Assembly/Installation Visit 1
• Dig four (4) feet deep and wide to accommodate a footing according to the
manufacturer’s instructions for the base of an In-Ground Basketball Net and
Backboard.
• Insert rebar or masonry blocks according to the manufacturer’s instructions.
• Fill remaining cavity with concrete, insert anchor system (if required), and
maintain level until base has set.
Assembly/Installation Visit 2
• Deliver the Basketball Net and Backboard (if delivery is purchased).
• Unpack the Basketball Net and Backboard.
• Assemble/install the Basketball Net and Backboard according to the
manufacturer’s instructions.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Basketball Net and Backboard is
assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
Note: This assembly/installation package does not include disposal of any existing product,
dirt or debris from the Installation Location.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Basketball Net and
Backboard is to be assembled/installed, the Authorized Installer will advise you of
the additional cost to clean up the area. The price will be determined by the
amount of time it takes to clean up the area and any additional material required
to address the issue(s) and complete the assembly/installation. You will be asked
if you want to accept the additional charges and can cancel the Agreement if you
do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
%
THINGS%TO%CONSIDER%
%
• You are responsible for understanding and confirming compliance with any
applicable building code requirements, local zoning bylaws (including proximity to
fences, streets and lot lines) and other applicable laws, rules and regulations
which may regulate and restrict the location of the Basketball Net and Backboard
or that may be in place by the property owner, property management and/or
condominium board for the property when installing the Basketball Net and
Backboard. %
• You are responsible for obtaining any required permits.%
• You are responsible for any cost involved in moving or removing the Basketball Net
and Backboard if you have selected the wrong location, or it is not permitted in
your municipality.
Toilets & Faucets
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
Toilets
The Authorized Installer will:
• Deliver the Toilet (if delivery is purchased).
• Unpack the Toilet.
• Disconnect and remove old Toilet.
• Assemble/install Toilet according to the manufacturer’s instructions.
• Replace wax seal.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Toilet is assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
• Place the old Toilet in an area designated by the Customer for the Customer to
dispose of (if disposal is NOT purchased).
• Dispose of old Toilet (if disposal is purchased).
Faucets
The Authorized Installer will:
• Unpack the Faucet
• Disconnect and remove old Faucet.
• Assemble/install new Faucet according to the manufacturer’s instructions and
connect Faucet to existing plumbing.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Faucet is assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
• Place the old Faucet in an area designated by the Customer for the Customer to
dispose of.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Toilet or Faucet is to be
assembled/installed, the Authorized Installer will advise you of the additional cost
to clean up the area. The price will be determined by the amount of time it takes
to clean up the area and any additional material required to address the issue(s)
and complete the assembly/installation.
• Additional parts, labour and/or modifications to existing or new plumbing.
In any of the above situations, you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
%
• You are responsible for ensuring that delivery (if purchased) of the Toilet is
permitted should you live in a dwelling which has rules/restrictions around the
delivery of product(s) to the dwelling.
Water Softening, Heating & Filtration
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
%
Water Softener Replacement (all models)
The Authorized Installer will:
• Deliver the Water Softener (if delivery is purchased).
• Unpack the Water Softener.
• Assemble/install the new water softener according to manufacturer’s instructions
in the same location as the existing unit.
• Provide miscellaneous fittings, as required, and up to one (1) foot of piping to
connect the existing piping to the new water softener.
• Test the Water Softener to ensure proper operation.
• Clean up the work area once the Water Softener is assembled/installed.
• Review manufacturer’s user manual with the Customer.
• Prepare the product’s packaging for disposal by the Customer.
• Dispose of the old Water Softener (if disposal is purchased).
Water Softener New Installation (all models)
The Authorized Installer will:
• Do everything as stated above under Water Softener Replacement.
Plus
• Install shut-off valves.
• Provide up to ten (10) feet of piping and to connect to the nearest drain.
Water Filtration System Replacement (all models)
The Authorized Installer will:
• Deliver the Water Filtration System (if delivery is purchased).
• Unpack the Water Filtration System.
• Assemble/install the new Water Filtration System according to
manufacturer’s instructions in the same location as the existing unit.
• Provide miscellaneous fittings, as required, and up to one (1) foot of piping to
connect the existing piping to the new Water Filtration System.
• Test the Water Filtration System to ensure proper operation.
• Clean up the work area once the Water Filtration System is assembled/installed.
• Review manufacturer’s user manual with the Customer.
• Prepare the product’s packaging for disposal by the Customer.
• Dispose of the old Water Filtration System (if disposal is purchased).
Water Filtration System New Installation (all models)
The Authorized Installer will:
• Do everything as stated above under Water Filtration System Replacement.
Plus
• Install shut-off valves.
• Provide up to ten (10) feet of piping and to connect to the nearest drain.
Water Heater Replacement (all models)
The Authorized Installer will:
• Deliver the Water Heater (if delivery is purchased).
• Unpack the Water Heater.
• Install the new Water Heater according to manufacturer’s instructions in the same
location as the existing unit. Please note, the new Water Heater must be the same
type, size and use the same power source of the previous unit.
• Provide miscellaneous fittings, as required, and up to one (1) foot of piping to
connect the existing piping to the new Water Heater.
• Test the Water Heater to ensure proper operation.
• Clean up the work area once the Water Heater is assembled/installed.
• Review manufacturer’s user manual with the Customer.
• Prepare the product’s packaging for disposal by the Customer.
• Place the old Water Heater in an area designated by the Customer for the
Customer to dispose of (if disposal is NOT purchased).
• Dispose of the old Water Heater (if disposal is purchased).
Assembly/installation%does%NOT%Include:%%
Applies%to%Water%Softeners,%Filtration%Systems%and%Heaters.%
• Water Analysis.
• Water softener salt.
• Drip tube or drip pan.
• Anti-scald devices.
• Earthquake straps.
• Expansion tank.
• Stand or tray.
• Installation of a new vent or changing vent location for a gas-powered hot water
heater.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
Applies to Water Softeners, Filtration Systems and Heaters
• Permit Fees (if required). The fee for a gas or electrical permit can vary according
to the type of work being performed. The Authorized Installer will apply for the
gas or electrical permit and inform you of the cost prior to obtaining the permit (if
required).
• Modification of piping if more than one (1) foot of piping is required to connect to
Water Softener, Filtration System or Heater Replacement.
• Additional line(s) if new Water Softener, Filtration System or Heater is further
than ten (10) feet from floor drain.
• Upgrades to electrical, plumbing, or venting.
• If the Water Softener, Filtration System or Heater is too large to fit in the existing
location.
• Customers converting from an electric hot water heater to a gas hot water heater
will require a pre-site inspection to measure the location. Customer must purchase
a new installation quotation.
• If there is insufficient space free from clutter where the Water Softener, Filtration
System or Heater is to be assembled/installed, the Authorized Installer will advise
you of the additional cost to clean up the area. The price will be determined by
the amount of time it takes to clean up the area and any additional material
required to address the issues and complete the assembly/installation.
• If your dwelling is higher than three (3) stories and no elevator is available to
transport the product to the desired installation location, an additional charge
may apply to deliver and/or remove the product.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
%
THINGS%TO%CONSIDER%
%
• You are responsible for understanding and confirming compliance with any rules,
bylaws, or regulations that may be in place by the property owner, property
management and/or condominium board for your property when
assembling/installing your Water Softener, Filtration System or Heater. You are
also responsible for ensuring that delivery (if purchased) of the Water Softener,
Filtration System or Heater is permitted should you live in a dwelling which has
rules/restrictions around the delivery of product(s) to the dwelling.
Ceiling Lights and Fans
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
The Authorized Installer will:
• Remove existing Ceiling Light or Fan and place it in an area designated by the
Customer for disposal by the Customer.
• Unpack the new Ceiling Light or Fan.
• Assemble/install the Ceiling Light or Fan according to the manufacturer’s
instructions.
• Test the Ceiling Light or Fan to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Ceiling Light or Fan is assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
%
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Ceiling Light or Fan is to
be assembled/installed, the Authorized Installer will advise you of the additional
cost to clean up the area. The price will be determined by the amount of time it
takes to clean up the area and any additional material required to address the
issue(s) and complete the assembly/installation.
• Upgrades to electrical boxes, switches or dimmers, electrical wiring or other
hardware.
• If the ceiling height is over ten (10) feet.
In any of the above situations, you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
%
THINGS%TO%CONSIDER%
• You are responsible for understanding and confirming compliance with any rules,
bylaws, or regulations that may be in place by the property owner, property
management and/or condominium board for your property when
assembling/installing your Ceiling Light or Fan.
• When connecting the new Ceiling Light or Fan the existing electrical box must be
equipped with power, must be connected to a control device (switch/dimmer) and
must be in a location that is sufficiently reinforced to support the weight of your
new Ceiling Light or Fan.
• Assembly/installation does NOT include attachment of chandelier crystals,
applicable light bulbs or batteries for remote controls.
Electric Fireplaces
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
The Authorized Installer will:
• Deliver the Electric Fireplace (if delivery is purchased).
• Unpack the Electric Fireplace.
• Assemble the Electric Fireplace according to the manufacturer’s instructions.
• Place the assembled Electric Fireplace in its desired location according to the
Customer’s instructions (in some cases, the Electric Fireplace may be set into an
existing hearth opening in the wall).
• Test the Electric Fireplace to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Electric Fireplace is assembled.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If your dwelling is higher than three (3) stories and no elevator is available to
transport the Electric Fireplace to the desired location, an additional charge may
apply to deliver and/or remove the product.
• If there is insufficient space free from clutter where the Electric Fireplace is to be
assembled, the Authorized Installer will advise you of the additional cost to clean
up the area. The price will be determined by the amount of time it takes to clean
up the area and any additional material required to address the issue(s) and
complete the assembly.
In any of the above situations, you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for understanding and confirming compliance with any rules,
bylaws, or regulations that may be in place by the property owner, property
management and/or condominium board for your property when installing your
electric fireplace. You are also responsible for ensuring that delivery (if purchased)
of the electric fireplace is permitted should you live in a dwelling which has
rules/restrictions around the delivery of product(s) to the dwelling.
• You are responsible for any cost involved in moving or removing your Electric
Fireplace if you have selected the wrong model, location, or if it is not permitted
in the dwelling.
Window Air Conditioners
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
The Authorized Installer will:
• Deliver the Window Air Conditioner (if delivery is purchased).
• Unpack the Window Air Conditioner.
• Install and secure the Window Air Conditioner according to the manufacturer’s
instructions in a window location according the Customer’s instructions.
• Plug in and test the Window Air Conditioner to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Window Air Conditioner is installed.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If your dwelling is higher than three (3) stories and no elevator is available to
transport the product to the desired installation location, an additional charge
may apply to deliver and/or remove the product.
• If there is insufficient space free from clutter where the Window Air Conditioner is
to be assembled/installed, the Authorized Installer will advise you of the
additional cost to clean up the area. The price will be determined by the amount
of time it takes to clean up the area and any additional material required to
address the issue(s) and complete the assembly/installation.
• If you have purchased the wrong Window Air Conditioner for the type of window in
which it is to be installed, additional work will be required to ensure proper and
safe operation. The price will be determined by the amount of time it takes and
any additional material required to address the issues and complete the
installation.
• If the Window Air Conditioner requires extra support brackets, additional work will
be required to ensure the unit is safely secured. The price will be determined by
the amount of time it takes and any additional material required to address the
issues and complete the installation.
• If you purchased a Window Air Conditioner with a sleeve for new installation, the
Authorized Installer will need to prepare a wall and install a sleeve in the wall to
support the weight of the Window Air Conditioner. The price will be determined by
the amount of time it takes and any additional material required to address the
issues and complete the installation.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for ensuring that delivery (if purchased) of the Window Air
Conditioner is permitted should you live in a dwelling which has rules/restrictions
around the delivery of product(s) to the dwelling.
• You are responsible for understanding and confirming compliance with applicable
building code requirements, local zoning bylaws and other applicable laws, rules
and regulations which may regulate and restrict the location of the Window Air
Conditioner or that may be in place by the property owner, property management
and/or condominium board for the property when installing your Gazebo or
Awning. %
• You are responsible for obtaining all required permits.%
• You are responsible for the cost involved in moving or removing your Window Air
Conditioner if you have selected the wrong location, or it is not permitted in your
municipality.
Range Hoods & Bathroom Fans
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
Range Hood Vented (non-ducted) Replacement
The Authorized Installer will:
• Unpack the replacement Range Hood
• Disconnect electrical service to existing Range Hood.
• Centre (if possible), mount and secure support bracket(s) for new Range Hood
according to manufacturer’s instructions.
• Assembly/install all accessory filters and covers included with the replacement
Range Hood purchase.
• Test Range Hood by activating and monitoring the exhaust fan and any lights and
accessories to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Range Hood is assembled/installed.
• Prepare the product’s packaging for disposal by the Customer.
• Place the old Range Hood in an area designated by the Customer for the Customer
to dispose of.
Range Hood Chimney (ducted) Replacement
The Authorized Installer will
• Do everything as stated above under Range Hood Vented (non-ducted
Replacement).
Plus
• Connect and seal to existing duct
Bathroom Exhaust Fan Replacement
The Authorized Installer will:
• Unpack the replacement Exhaust Fan.
• Plug the Exhaust Fan into an outlet to test it.
• Disconnect electrical service to existing Exhaust Fan
• Remove existing grill and Exhaust Fan
• Clean Exhaust Fan housing
• Assemble/install new Exhaust Fan and grill according to the manufacturer’s
instructions and complete any testing necessary for venting or electrical function.
• Test exhaust fan by activating and monitoring the exhaust fan, any lighting and
any accessories to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Exhaust Fan is assembled/installed.
• Prepare the product’s packaging for disposal by the Customer
• Place the old Exhaust Fan in an area designated by the Customer for the Customer
to dispose of.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If there is insufficient space free from clutter where the Range Hood or Bathroom
Exhaust Fan is to be assembled/installed, the Authorized Installer will advise you
of the additional cost to clean up the area. The price will be determined by the
amount of time it takes to clean up the area and any additional material required
to address the issue(s) and complete the assembly/installation.
• If modifications are required to the existing duct work or electrical boxes, wiring
or other hardware.
• Dry wall patching, repairs or painting.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for understanding and confirming compliance with any rules,
bylaws, or regulations that may be in place by the property owner, property
management and/or condominium board for your property when
assembling/installing your Range Hood or Bathroom Exhaust Fan.
TVs
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
TV Installation Category A (Basic Installation & Set-up)
The Authorized Installer will:
• Deliver the Flat Panel TV (if delivery is purchased).
• Unpack the Flat Panel TV.
• Place the Flat Panel TV on an existing stand or wall mount according to the
manufacturer’s instructions.
• Connect the Flat Panel TV up to 3 video sources.
• Configure the remote control for the Flat Panel TV according to the
manufacturer’s instructions.
• Plug in and test the Flat Panel TV to ensure proper operation.
• Review manufacturer’s user manual with the Customer.
• Clean up the work area once the Flat Panel TV is installed.
• Prepare the product’s packaging for disposal by the Customer.
• Place the old Flat Panel TV in an area designated by the Customer for the
Customer to dispose of (if disposal is NOT purchased).
• Dispose of old Flat Panel TV (if disposal is purchased).
TV Installation Category B & C (Flat panel TV installation/set-up with
stand or wall mount assembly)
The Authorized Installer will:
• Do everything as stated above under Category A (Basic Installation & Setup).
Plus
• Unpack and assemble/install new TV stand or wall mount according to the
manufacturer’s instructions.
• Place TV stand or attached wall mount in the desired location according to the
Customer’s instructions.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
• If the wall where the flat panel television is to be installed is constructed of material
other than drywall (for example: brick or concrete) or if the wall studs are a material
other than wood or metal.
• If the wires where the flat panel television is to be installed are asked to be
concealed.
• If there is insufficient space free from clutter where the Flat Panel TV is to be
assembled/installed, the Authorized Installer will advise you of the additional cost to
clean up the area. The price will be determined by the amount of time it takes to
clean up the area and any additional material required to address the issue(s) and
complete the assembly/installation
• If your dwelling is higher than three (3) stories and no elevator is available to
transport the product to the desired installation location, an additional charge may
apply to deliver and/or remove the product.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for ensuring that delivery (if purchased) of the Flat Panel TV is
permitted should you live in a dwelling which has rules/restrictions around the
delivery of product(s) to the dwelling.
• You are responsible for the cost involved in moving or removing your equipment if
you have selected the wrong model, location, or if it is not permitted in the
location you selected.
• Please ensure there is a working power outlet within six (6) feet of where you
would like the Flat Panel TV to be installed or the Authorized Installer may be
unable to complete the installation.
Furniture Assembly
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?%
The Authorized Installer will:
• Deliver the Ready To Assemble (RTA) Furniture (if delivery is purchased).
• Unpack the RTA Furniture.
• Assemble the RTA Furniture according to the manufacturer’s instructions.
• Place the assembled RTA Furniture in its desired location according to the
Customer’s instructions.
• Clean up the work area once the RTA Furniture is assembled.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?%
%
• If there is insufficient space free from clutter where the RTA Furniture is to be
assembled, the Authorized Installer will advise you of the additional cost to clean up
the area. The price will be determined by the amount of time it takes to clean up the
area and any additional material required to address the issue(s) and complete the
assembly. You will be asked if you want to accept the additional charges and can
cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for ensuring that delivery (if purchased) of the RTA Furniture
is permitted should you live in a dwelling which has rules/restrictions around the
delivery of product(s) to the dwelling.
Smart Home
WHAT%DOES%THE%ASSEMBLY/INSTALLATION%INCLUDE?
%
%
GENERAL%QUALIFIYING%CRITERIA%FOR%SMART%HOME%DEVICE%INSTALLATION%
Ensure the Installation Location meets the following criteria prior to installation of the Smart
Home product(s) or the Authorized Installer will not be able to perform the installation:
• Functioning wireless internet at your location.
• WiFi coverage in the area(s) you want to install the Smart Home product(s). WiFi
signal strength is critical to most products’ functionality. Outdoor devices such as
doorbells and flood lights are typically at the furthest reach of the average WiFi
network, and may not function properly without enhancing your local network via WiFi
extenders.
• Know your WiFi password.
• Have a Smart Device such as a smart phone or tablet to manage/control your Smart
Home product(s).
• Ability to download apps to your Smart Device and know your password.
Smart Thermostat
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
Plus
• Require access to furnace room at the time of installation.
The Authorized Installer will:
• Unpack the Smart Thermostat.
• Remove and replace an existing functioning thermostat according to manufacturer’s
instructions.
• Wire with existing wiring – if additional wires are required a quotation will be
provided.
• Test Smart Thermostat to ensure proper operation and that it functions with all
aspects of the furnace/air conditioner.
(Note: air conditioner can NOT be tested in the winter months for functionality).
• Connect Smart Thermostat to local WiFi network and configure up to 3 thermostats
from the same manufacturer that are already physically installed.
• Configure App on up to 3 Smart Home products and review manufacturer’s user
manual with the Customer.
• Clean up the work area once the Smart Thermostat is installed.
• Prepare the product’s packaging for disposal by the Customer.
Smart Security Camera
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
Plus
• Require a power outlet within 10 ft of the desired installation location.
The Authorized Installer will:
• Unpack the Smart Security Camera.
• Install Smart Security Camera according to the manufacturer’s instructions within 10 ft
of a power outlet and physically mount it to the surface up to 10 ft high.
• Connect Smart Security Camera to local WiFi network and configure.
• Configure App on up to 3 Smart Home products and review manufacturer’s user
manual with the Customer.
• Clean up the work area once the Smart Security Camera is installed.
• Prepare the product’s packaging for disposal by the Customer.
Smart Doorbell
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
Plus
• Require an existing wired (not battery operated) door bell.
The Authorized Installer will:
• Unpack the Smart Doorbell.
• Remove and replace an existing functioning wired doorbell.
• Install Smart Doorbell according to the manufacturer’s instructions in exact location of
existing wired doorbell.
• Install provided chime module device inside chime when required.
• Connect doorbell to local WiFi network and configure.
• Configure App on up to 3 Smart Home products and review manufacturer’s user
manual with the Customer.
• Clean up the work area once the Smart Doorbell is installed.
• Prepare the product’s packaging for disposal by the Customer.
Smart Door Lock
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
Plus
• The door must be able to shut and lock completely without requiring any additional
pushing or pulling (any door that does not shut cleanly will not lock properly, drain the
battery very quickly and could burn out the Smart Door Lock).
• Smart Door Lock replacing existing door lock must be exactly the same size and shape
as the existing lock size (some locks are one piece with the handle, and some are a
separate deadbolt). If the Smart Door Lock is not compatible with the existing door
hole, we will be unable to complete the installation.
The Authorized Installer will:
• Unpack the Smart Door Lock.
• Remove and replace an existing door lock.
• Install Smart Door Lock according to the manufacturer’s instructions on desired door.
• Test functionality of local locking mechanism (test key and codes).
• Connect Smart Door Lock to local network or controller and configure.
• Configure App on up to 3 Smart Home products and review manufacturer’s user
manual with the Customer.
• Clean up the work area once the Smart Door Lock is installed.
• Prepare the product’s packaging for disposal by the Customer.
Smart Light Switches
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
Plus
• Access to your electrical panel at time of installation.
• Light switches must be wired and functioning properly.
The Authorized Installer will:
• Unpack the Smart Light Switch.
• Remove and replace an existing functional light switch.
• Install Smart Light Switch according to manufacturer’s instructions.
• Connect Smart Light Switch to local network or controller and configure.
• Test Smart Light Switch to ensure proper operation.
• Configure App on up to 3 Smart Light Switches and review manufacturer’s user manual
with the Customer.
• Clean up the work area once the Smart Light Switch is installed.
• Prepare the product’s packaging for disposal by the Customer.
Voice Assistants
Specific Qualifying Criteria prior to Installation:
• Do everything as stated above under General Qualifying Criteria for Smart Home
Device Installation.
The Authorized Installer will:
• Unpack the Voice Activated Smart Home product.
• Connect Voice Activated Smart Home product according to the manufacturer’s
instructions.
• Configure Voice Activated Smart Home to the local WiFi network according to the
manufacturer’s instructions.
• Test Voice Activated Assistant to ensure proper operation.
• Walk customer through account setup for Voice Activated Smart Home products
according to the manufacturer’s instructions.
• Connect up to 15 previously installed and properly functioning smart devices to the
Voice Activated Smart Home product.
• Configure App on up to 3 Smart Home products and review manufacturer’s user
manual with the Customer.
• Clean up the work area once the Voice Activated Smart Home product is installed.
• Prepare the product’s packaging for disposal by the Customer.
WHAT%COULD%LEAD%TO%ADDITIONAL%COSTS?
%
GENERAL%CRITERA
• If there is insufficient space free from clutter where the Smart Home product is to be
installed, the Authorized Installer will advise you of the additional cost to clean up the
area. The price will be determined by the amount of time it takes to clean up the area
and any additional material required to address the issue(s) and complete the
installation.
Smart Thermostat
• If your furnace is NOT a standard gas or electric furnace or heating system.
• If the number of thermostats controlling your furnace exceeds 4.
• If your Smart Thermostat is an eco-bee product a certified HVAC technician is required
to perform the installation. The authorized installer will provide a certified HVAC
technician for the Customer.
• If additional wires and/or cables are required to successfully connect and configure
your Smart Thermostat.
• If you have more than 3 Smart Thermostats to configure.
Smart Security Camera
• For Smart Security Camera that require installation higher than 10 ft a quotation will
be provided.
• For Smart Security Camera that require installation more than 10 ft from a power
outlet a quotation will be provided.
• If cable concealment is required.
• If additional wires and/or cables are required to successfully connect and configure
your Smart Security Camera.
• If you have more than 3 Smart Security Cameras to configure.
Smart Doorbell
• If there is not already an existing wired doorbell installed, a certified electrician will
be recommend to provide a quotation.
• If additional wires and/or cables are is required to successfully connect and configure
the Smart Doorbell.
• If you have more than 3 Smart Doorbells to configure.
Smart Door Lock
• If you have more than 3 Smart Door Locks to configure.
• If additional wires and/or cables are required to successfully connect and configure
the Smart Door Lock.
Smart Light Switches
• If additional switches are required to control the Smart Light Switch (additional
devices and installation may be required) a quotation will be provided.
• If 3-way or 4-way circuits are required for multiple switches to control the Smart Light
Switch, a certified electrician will be recommend to provide a quotation.
• If you have more than 3 Smart Light Switches to configure.
• If additional wires and/or cables are required to successfully connect and configure
your Smart Light Switches.
Voice Assistants
• If you have more than 3 Smart Home products to configure.
• If additional wires and/or cables are required to successfully connect and configure
your Smart Home products.
In any of the above situations you will be asked if you want to accept the additional
charges and can cancel the Agreement if you do not.
The Authorized Installer will inform you of any additional charges before starting the
work.
THINGS%TO%CONSIDER%
• You are responsible for understanding and confirming compliance with any rules,
bylaws, or regulations that may be in place by the property owner, property
management and/or condominium board for your property when installing your Smart
Home product(s).
• Authorized Installers will NOT store or save any WiFi passwords. They will ask the
Customer to enter the information into the required spot when prompted.
• Installation of a Smart Home product includes the removal and replacement of an
existing functional device. If the device does not currently work, this will prevent the
Smart Home product from being installed until it is fixed.
Product Specific Links
Garage Door Openers - https://www.canadiantire.ca/en/home-services/garage-door-
openers.html?adlocation=LIT_GarageDoorOpeners_HomeServicesLP_en
Exercise Equipment - https://www.canadiantire.ca/en/home-services/exercise-
equipment.html?adlocation=LIT_ExerciseEquipment_HomeServicesLP_en
Gazebos & Awnings - https://www.canadiantire.ca/en/home-services/gazebos-
awning.html?adlocation=LIT_RangeHoodsBathrromFans_HomeServicesLP_en
Garden Sheds - https://www.canadiantire.ca/en/home-services/garden-
sheds.html?adlocation=LIT_GazebosGardenSheds_HomeServicesLP_en
Play Sets & Trampolines – https://www.canadiantire.ca/en/home-services/play-centres-and-
trampolines.html?adlocation=LIT_PlayCentresTrampolines_HomeServicesLP_en
Temporary Shelters & Canopies – https://www.canadiantire.ca/en/home-services/temporary-
shelters-and-canopies.html?adlocation=LIT_TemporarySheltersCanopies_HomeServicesLP_en
Basketball Systems – https://www.canadiantire.ca/en/home-services/basketball-
nets.html?adlocation=LIT_HomeServices_BasketballNets_en
Toilets & Faucets – https://www.canadiantire.ca/en/home-services/toilet-and-faucet-
replacement.html?adlocation=LIT_ToiletsFaucets_HomeServicesLP_en
Water Softening, Heating & Filtration – https://www.canadiantire.ca/en/home-services/water-
treatment-filtration.html?adlocation=LIT_WaterTreatmentFiltration_HomeServicesLP_en
Ceiling Lights & Fans – https://www.canadiantire.ca/en/home-services/ceiling-lights-and-
fans.html?adlocation=LIT_CeilingFansLights_HomeServicesLP_en
Electric Fireplaces – https://www.canadiantire.ca/en/home-services/electric-
fireplaces.html?adlocation=LIT_ElectricFireplaces_HomeServicesLP_en
Window Air Conditioners – https://www.canadiantire.ca/en/home-services/window-air-
conditioners.html?adlocation=LIT_WindowAirConditioners_HomeServicesLP_en
Range Hoods & Bathroom Fans – https://www.canadiantire.ca/en/home-services/range-hoods-
and-bathroom-fans.html?adlocation=LIT_RangeHoodsBathrromFans_HomeServicesLP_en
TVs – https://www.canadiantire.ca/en/home-services/flat-panel-
tv.html?adlocation=LIT_TVs_HomeServicesLP_en
Furniture Assembly– https://www.canadiantire.ca/en/home-services/furniture-
assembly.html?adlocation=LIT_FurnitureAssembly_HomeServicesLP_en
Smart Home - https://www.canadiantire.ca/en/home-services/smart-
home.html?adlocation=LIT_SmartHome_HomeServicesLP_en
