3
IMPORTANT PHONE NUMBERS
City of Charlotte
City of Charlotte Housing Authority……………………………………………. 704-336-5183
City CATS Bus and Transit Information…….………………………………. 704-336-3366
City Community Relations ……………………………………..……….…… 704-336-2424
City Manager/ Mayor’s Office………………………………………………… 704-336-2241
City Code Enforcement …………………………………………………. Call 311
Housing, graffiti, zoning, non-residential building code, health & sanitation, signage
violations that occur M-F 8am-5pm (violations that occur at night and on the weekends will
be forwarded to CMPD by Code Enforcement/311)
Charlotte-Mecklenburg Zoning Administration ………………………… 704-336-3818
Charlotte Department of Transportation (CDOT)……………………. 704-336-4119 or 311
Traffic management, parades and road races, pothole repair, right-of-way hazards, speed
humps, bicycle program, block closings, road signs, beer and wine permits, school zones,
high accident locations, street lights, urban street design, pedestrian program, wheel locks
and towing
PARK IT …………………………………..………. 704-375-3177, FAX..704-375-5392
Onstreet parking, metered parking spaces
City Community & Commerce Division……………………………………… Call 311
Business corridor & neighborhood revitalization, quality of life, energy resources,
development and training
City Housing Services…………………………………………………………. Call 311
Affordable housing, rehabilitation, homeowner assistance, emergency housing,
homeless assistance
City Solid Waste Services……………………………………………………. 704-336-4304
collection of: bulky items, garbage, recycling and yard waste, dead animal collection
Charlotte Fire Department Fire Prevention………………………………… 704-336-2101
Fire Department Public Information Office……………………….. 704-336-2094
Charlotte Planning Commission……………………………………………. 704-336-2672
Annexation, public improvements, flood plains and watershed, land use, neighborhood
organization, rezoning, transportation planning, urban design and development
City Small Business Opportunity Program (SBO)…………………………. 704-432-1395
Contracting opportunities, certification and seminars, corridor revitalization
Charlotte-Mecklenburg Storm Water Services……………….. 704-336-RAIN (7246)
Inspection for drainage problems, resolution of flooding problems, cleaning and repairing
drainpipes, catch basins and culverts, repairing sinkholes, mapping and managing
development of floodplains, preserving natural stream channels and floodplain function
Charlotte-Mecklenburg Utilities – Water and Sewer………………………. 704-336-7600
Conservation and management, water treatment facilities, laboratory services and testing
City Mediation…………………………………….……………………….. 704-336-5330
Landlord / Tenant relations
Mecklenburg County
ABC Board………3333 N. Tryon Street…704-731-5900……………main.. 919-779-0700
Board of Elections………………………………………………………............ 704-336-2133
MEDIC – Reception……………………………………………………… 704-943-6061
Parks and Recreation………………………………………………………….. 704-336-3854
Public Library ……………………………………………………………………. 704-336-2725
Register of Deeds……………………………………………………………...... 704-336-2443