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Shopping for Medicare Supplement Insurance
1. What is Medicare Supplement Insurance?
2. How Do I Know if I Need Medicare Supplement Insurance?
3. Standard Plans and Basic Benefits
4. What is it Going to Cost?
5. Frequently Asked Questions
6. Where Can I Buy A Policy?
7. Important Tips
8. Where to Get Your Medicare Questions Answered
1. What is Medicare Supplement Insurance?
Medicare Supplement insurance policies (also known as "Medigap" policies) are specifically
designed to cover certain expenses not covered by your Original Medicare hospital insurance
(Part A) and medical insurance (Part B) coverage. The expenses not covered by your original
Medicare are costs that you must pay yourself.
A Medicare Supplement insurance policy may cover some, but not all, of the gaps in
your original Medicare Part A and Part B coverage.
Medicare Supplement insurance does not cover long-term care (care in a nursing home),
vision or dental care, hearing aids, eyeglasses and private-duty nursing.
Medicare Supplement insurance policies are sold by private insurance companies.
Medicare doesn't pay any of the cost for you to get a Medicare Supplement
insurance policy.
A full description of basic and extra benefits covered under Medicare Supplement insurance
policies can be found in Medicare's publication, "Choosing a Medigap Policy." Contact
Medicare at 1-800-MEDICARE or visit the Medicare website at www.medicare.gov for a copy of
this publication.
Other parts of Medicare that are not Medicare Supplement insurance:
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New Medicare Supplement insurance policies don't cover drugs, but you can join a
Medicare Prescription Drug Plan (Part D) to add drug coverage.
Medicare Supplement (or Medigap) insurance is not the same as Medicare Advantage
(Part C). Medicare Advantage plans include Part A, Part B, and usually other coverage
like Medicare prescription drug coverage (Part D), sometimes for an extra cost. Medicare
Advantage plans are run by private insurance companies approved by and under
contract with Medicare. To choose a policy that best meets your needs, first get a full
understanding of how a Medicare Advantage or Medicare Supplement policy would
affect your coverage and your out-of-pocket costs. Medicare Advantage does not work
with Medicare Supplement insurance, and it is illegal for an agent to sell you a Medicare
Supplement plan if you have Medicare Advantage.
Insurance companies can only sell you a “standardized” Medigap policy. For your
protection, Medigap policies must follow federal and state laws. A Medigap policy must
include text that clearly identifies it as “Medicare Supplement Insurance.” The
standardized Medigap policies that insurance companies offer must all provide the
same benefits. Generally, the only difference between Medigap policies sold by different
insurance companies is the cost.
For more information, see “Choosing a Medigap Policy”:
https://www.medicare.gov/Pubs/pdf/02110-Medicare-Medigap-guide.pdf
2. How Do I Know if I Need Medicare Supplement Insurance?
You may not need a Medicare Supplement insurance policy if you have any of the following:
Medicaid (Title 19): If you have Medicaid you do not need Medicare Supplement
insurance, because Medicaid will pay for your share of Medicare-covered health care
expenses. For more information about Medicaid, please contact the Department of
Vermont Health Access (DVHA) at 1-800-250-3427.
Health insurance from an employer, professional organization, government or military
retiree plan: If you remain employed after your 65th birthday, you may be able to
continue your group health insurance with your employer and may not need a Medicare
Supplement insurance policy. Likewise, if you become eligible for Medicare but are
covered by your working spouse's health insurance, you may not need a Medicare
Supplement insurance policy. Retirees with group health plans from their employers may
consider switching to individual Medicare Supplement insurance policies. If you are in
this situation, it is important to review each option before making a decision. Group
retiree plans may not cost anything, or the cost may be lower than buying an individual
Medicare Supplement insurance policy.
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Qualified Medicare Beneficiary (QMB) program: The QMB program was designed to protect
low-income Medicare recipients from some of the burden of Medicare out-of-pocket costs. It
pays Medicare premiums and other out-of-pocket costs.
Other types of health insurance: Medicare Supplement insurance policies may not be needed
when you have some other types of health coverage, such as Medicare Advantage Plans, union
coverage, VA benefits, or TRICARE.
The following are some of the costs you may have to pay if you don’t have Medicare
Supplement insurance:
Deductibles: The amount you pay for Medicare-approved expenses before
Medicare starts to pay. Hospital deductibles for Medicare Part A are applied per benefit
period.A “benefit periodbegins the day you go to a hospital or skilled nursing facility (SNF).
The benefit period ends when you haven't received any hospital care (or skilled care in an SNF) for
60 days in a row. If you go into a hospital or an SNF after one benefit period has ended, a new
benefit period begins. You must pay the inpatient hospital deductible for each benefit period.
There is no limit to the number of benefit periods. Deductibles for medical bills under Medicare
Part B are applied one time per calendar year.
Co-insurance: The percentage of hospital and medical bills you pay after Medicare pays their
portion and your deductibles have been met. For example, you may pay 20% of the Medicare-
approved amount for some services after you meet the deductible. Some Medicare Supplement
insurance policies will pick up the difference, which can be significant. A Medicare Supplement
insurance policy may help lower these costs. It is important to think about your current and
future health care needs when considering and selecting an appropriate Medicare Supplement
insurance policy. Other things to consider include the policy's benefits, premium costs,
customer service, and your own financial situation.
3. Standard Plans and Basic Benefits
Do all plans offer the same benefits?
Medicare Supplement insurance plans are identified by letters. The plans are "standardized.
Each plan offers the same basic benefits regardless of which insurance company is offering the
policy. This allows you to compare policies, so you can choose which one best meets your health
care and financial needs.
What are the basic benefits?
All Medicare Supplement Insurance plans cover at least some portion of hospitalization
expenses, medical expenses, blood and cost-sharing for all Medicare Part-A eligible hospice and
respite care expenses.
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(Revised: April 4, 2019)
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4. What Does Medicare Supplement Insurance Cost?
The Vermont Department of Financial Regulation reviews and approves rates (also known as
premiums) for each insurance company and each Medicare Supplement insurance policy that
they offer. Medicare Supplement insurance policies are community rated.
Community rating means that everyone aged 65 and older who purchases a Medicare
Supplement insurance policy during their initial enrollment period will pay the same rate for
each Medicare Supplement insurance policy offered by each insurance company, regardless of
age, health condition or gender. Rates for disabled Vermonters under age 65 may be higher than
for people over age 65 but will be the same for all persons with disabilities.
Note: Rates will increase over time.
Rates are different from one insurer to the next for the same Medicare Supplement
insurance plan. Rates change often so you may be charged a rate that differs from the
rate in this publication. For this reason, it is important to call several insurers and have
them send information to you for comparing rates and coverage.
Medicare Supplement insurance policy monthly rates are effective January 1, unless otherwise
noted.
Medicare Supplement Plans For people age 65 and Older
Medicare Supplement Plans For people who are disabled and under age 65
5. Frequently Asked Questions
Buying a Medicare Supplement insurance policy or changing to a different Medicare
Supplement insurance policy is an important decision. Before you buy, it may be helpful to
contact your local Area Agency on Aging to speak with an experienced state health insurance
counselor.
What are my rights and protections?
Medicare recipients are guaranteed certain rights and protections regarding coverage.
Understanding these protections can help you make a more informed choice. You have
the following rights and protections:
Insurance companies are required by law to sell you a policy if you buy it during your
"Initial Enrollment Period." Your initial enrollment period begins on the first day of the
month in which you are both 65 (or older) and enrolled for benefits under Medicare Part
B. The initial enrollment period lasts for 6 months. This is the case even if you have
health problems.
Your health information privacy is protected.
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Once you buy a Medicare Supplement insurance policy, the insurance company must
keep renewing it, provided you pay your premium. This is called "guaranteed renewal."
The company cannot change what the policy covers and cannot cancel it unless you
don't pay the premium. The company can increase the premium for everyone, but not
for certain individuals.
Insurance companies and agents are prohibited from selling you a second Medicare
Supplement insurance policy.
You have certain rights under state and federal law to appeal Medicare Supplement
insurance coverage decisions you think are wrong.
If you have a Medicare Supplement insurance policy that was sold on or after November
5, 1990, you have the right to suspend (and later reinstitute) coverage under a Medicare
Supplement insurance policy if you become eligible for Medicaid (the Medicare
Supplement insurance policy can be suspended for a period not to exceed 24 months).
However, you are only entitled to this suspension if you notify the issuer of the
Medicare Supplement insurance policy within a specific time period.
Insurers are prohibited from requesting, requiring, or purchasing genetic information.
Family members are also afforded these protections.
Unlike a Medicare Advantage plan, you can visit any doctor, hospital, or specialist that
accepts Medicare.
How does Medicare Supplement insurance coverage work?
To buy a Medicare Supplement insurance policy, you must have Medicare Part A and
Part B.
A Medicare Supplement insurance policy covers one person. If you and your spouse
both want coverage, you each need to buy separate policies.
Many Medicare Supplement insurance policies are accepted by health care professionals
throughout the country; this is an advantage if you travel or live part of the year out-of-
state. Some policies even provide additional benefits for those traveling to foreign
countries.
When is the best time to buy a policy?
The best time to buy a Medicare Supplement policy is during your initial enrollment period.
This period lasts for six months and begins on the first day of the month in which you are both
age 65 (or older) and enrolled in Medicare Part B.
Why is it important to buy a policy when I am first eligible?
It's very important to understand your initial enrollment period. During this period, an
insurance company can't use "medical underwriting." Medical underwriting is a process that an
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insurance company uses to decide, based on your medical history, whether to issue an
insurance policy.
How do I apply?
Applying for Medicare Supplement insurance is like applying for traditional health insurance.
All insurance companies that offer Medicare Supplement insurance policies to people who are
65 years old or older must now offer the same policies to people who are disabled and under
65 years old, during the first six months after they become eligible for Medicare. Even if you
had Medicare before age 65, once you reach age 65 you have another six-month initial
enrollment period during which you can buy a Medicare Supplement insurance policy or
change policies.
Can I switch plans and companies?
In most cases, you may be able to change your policy. However, if you are outside your six-
month initial enrollment period and are not eligible for an exception to the initial enrollment
period, the insurance company has the right to not sell you a policy based on underwriting.
After the initial enrollment period, your options for Medicare Supplement insurance may be
limited.
If you decide to switch, do not cancel your first policy until you have enrolled and decided to
keep the second policy. Insurance companies are required to give people age 65 or older at
least 30 days to decide if they want to keep the new policy. You are entitled to a full refund if
you return the policy and give written notice of cancellation within the 30-day period, which
begins on the day that you receive the policy (this is called your "free look" period). If you are
under age 65 you have a 10-day free look period in which to return and cancel the policy.
6. Where can I buy a policy?
You can buy a Medicare Supplement insurance policy from any insurance company that is
licensed in and has been approved to sell these policies in Vermont. (Note: Many insurers sell
their Medicare Supplement products through agents, so you can also call your local insurance
agent.) Insurers approved to sell policies in Vermont are listed below:
Blue Cross Blue Shield of
Vermont (Vermont Medigap Blue) 1-800-255-4550 (toll-free) or visit
www.bcbsvt.com
Colonial Penn Life: 1-800-800-2254 (toll-free)
Continental Life Insurance Co./Aetna: 1-800-264-4000 (toll-free)
Globe Life and Accident Insurance Company: 1-800-801-6831(toll-free)
Humana Insurance Company: 1-888-310-8482 or visit www.Humana-Medicare.com
Mutual of Omaha Insurance Company: 1-800-667-2937 (toll free) or visit mutualofomaha.com/states
State Farm Insurance: Check your local listings
United America: 1-800-755-2137 (toll-free)
United Healthcare (AARP): 1-800-523-5800 (toll-free) or visit aarpmedicareplans.com
USAA Life: 1-800-515-8687 (toll-free) or visit https://www.usaa.com/inet/pages/insurance_life_main
Loyal American: 1-855-891-9368 (toll-free)
Accendo: 1-800-264-4000 (toll-free)
First Health: 1-855-369-4835 (toll-free)
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7. Important Tips
Things to consider:
If you are considering buying an insurance policy from an agent, ask to see his or her
license. You may also call the Insurance Division of the Vermont Department of
Financial Regulation for information about agent licensing at 1-800-964-1784.
Do not be pressured into buying a policy and be careful about replacing coverage. Don’t
cancel an existing policy until a replacement policy is in effect, because you may not be
accepted by another company.
Check for pre-existing condition exclusions and waiting periods.
Do not overbuy: You only need one Medigap policy. Anticipate premium increases over
time and shop carefully, because prices for the same plan can vary widely in the
marketplace.
Compare Medigap policies here and ask questions about coverage for important services such
as:
Inpatient and outpatient medical coverage
Part A hospital and Part B medical deductibles
Mental health coverage
Complete the application carefully. Be certain that all information has been properly recorded.
Intentional omissions of medical conditions on your Medicare Supplement insurance policy
application may result in cancelation of your policy. However, your policy cannot be canceled if
you become sick and made an unintentional mistake on your application. Review the
application carefully before you sign it.
8. Where to Get Your Medicare Questions Answered
Vermont’s State Health Insurance Program (SHIP) counselors are located within the Area
Agency on Aging that serves your area. The SHIP counselors provide free and confidential
help. You can go to the specific websites listed below or call 1-800-642-5119 (toll-free) to be
connected to SHIP:
Northeast Kingdom Council on Aging
481 Summer Street, Suite 101
St. Johnsbury, VT 05819
802-748-5182
https://www.nekcouncil.org/
Central Vermont Council on Aging, Washington County
59 N. Main Street, Suite 200
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Barre, VT 05641-4121
802-479-0531
or
109 Professional Drive, Suite 1
Morrisville, VT 05661
802-479-0531, 877-379-2600 (toll-free)
www.cvcoa.org
Age Well
76 Pearl Street, Suite 201
Essex Junction, VT 05452
800-642-5119 (toll-free), 802-865-0360
https://www.agewellvt.org/
Senior Solutions Council on Aging for Southeastern Vermont, Windham County
38 Pleasant Street
Springfield, VT 05156
800-642-5119 (toll-free), 802-885-2655 (fax)
www.seniorsolutionsvt.org
Southwestern Vermont Council on Aging
143 Maple Street
Rutland, VT 05701-9039
802-786-5990, 802-786-5994 (fax)
infoandassistance@svcoa.org
or
160 Benmont Avenue, Suite 90
Bennington, VT 05201
802-442-5436, 802-447-2846 (fax)
www.svcoa.org
Vermont Association of Area Agencies on Aging
476 Main Street, Suite 3
Winooski, VT 05404
802-578-7094
www.vermont4a.org
Vermont Center for Independent Living
11 East State Street
Montpelier, VT 05602
800-639-1522 (toll-free), 802-229-0501
www.vcil.org
General Medicare information
800-633-4227, 877-486-2048
www.cms.gov
Social Security Administration
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To replace a Medicare card; change your address or name; get information about Part A and/or
Part B eligibility, entitlement, and enrollment; apply for extra help with Medicare prescription
drug costs; ask questions about premiums; and report a death:
1-800-772-1213
TTY 1-800-325-0778
www.benefitscheckup.org
www.ssa.gov
(Check your local listings for SSA offices in Burlington, Rutland and Montpelier)
Coordination of Benefits Contractor
To get information on whether Medicare or your other insurance pays first and to report changes
in your insurance information:
1-800-999-1118
TTY 1-800-318-8782
Department of Defense
To get information about TRICARE for Life:
1-866-773-0404
TTY 1-866-773-0405
Department of Health and Human Services
Office of Inspector General
If you suspect billing fraud:
1-800-447-8477
TTY 1-800-377-4950
Office for Civil Rights
If you think you were discriminated against or if your health information privacy rights were
violated:
1-800-368-1019
TTY 1-800-537-7697
Department of Veterans Affairs
If you are a veteran or have served in the U.S. military:
1-800-827-1000
TTY 1-800-829-4833
Office of Personnel Management
To get information about the Federal Employee Health Benefits Program for current and retired
federal employees:
1-888-767-6738
TTY 1-800-878-5707
www.opm.gov