Installation Guide CivilWare © Version 11.0

June 25, 2018

Installation Guide

CivilWare © Version 11.0

CivilWare Version 11.0 Installation Summary

Before starting installation, ensure you have administrative privilege to make changes to the computer.

Windows and your antivirus software will likely ask you for permission to proceed with the installation.

In some cases, you may need to temporarily disable certain anti-virus software (such as Norton SONAR)

or other security features before starting the CivilWare Update installation. Once the installation and

activation is complete, re-enable all computer security settings if any have been temporarily disabled.

Each step of the installation is detailed in the body of this installation guide and summarized below:

A) go to http://www.athenasciences.com/order-civilware.html select “Order Virginia CivilWare”.

B) At Software Store, select a product option (“Version 11 PC installation” is typical choice for internet

connected PCs) and then choose the quantity of licenses to order.

C) During checkout, choose Paypal for payment. On the Paypal site, pay with either Paypal or a

credit/debit card. A Paypal account is not needed.

D) After your order is processed, you will receive an order invoice e-mail.

E) Click the “Software Download Page” link in the order invoice email.

F) Click the “Download” button on the License Portal Screen to download the installer.

G) Run the installer when prompted.

H) Accept License Agreements to download/install SAP Crystal Reports and .NET Framework

I) When prompted, accept the CivilWare License Agreement.

J) Use the default installation folder in the “Select Installation Folder” Screen. Select which computer

users (everyone or just you) will be able to access CivilWare.

K) When Installation is complete, run CivilWare (icon is on desktop).

L) Click “Activate CivilWare Version 11” when prompted.

M) Enter the License ID and Password provided to you in the Order Invoice

N) After CivilWare is activated you will see the “Home” screen

O) To verify your running version of CivilWare, click “Settings” and then the “About CivilWare” tab. The

CivilWare Version number should begin with 11.0.

    CivilWare © Version 11 User’s Guide 
 
i 
 
Contents 
1.0  Introduction ......................................................................................................................... 1 
2.0  CivilWare Installation and Setup .......................................................................................... 1 
2.1  CivilWare Online Installation and License Activation ...................................................... 1 
2.1.1  Online Installation (with active internet connection)............................................... 1 
2.1.2  Online Activation ...................................................................................................... 4 
2.2  CivilWare Offline Installation and License Activation ...................................................... 5 
2.2.1  Offline Installation (without an internet connection) .............................................. 5 
2.2.2  Offline Activation ...................................................................................................... 6 
2.3  CivilWare Deactivation ..................................................................................................... 8 
2.4  CivilWare Initialization ..................................................................................................... 9 
3.0  System Requirements .......................................................................................................... 9 
4.0  Customer Support ................................................................................................................ 9 
 
 
Table of Figures 
Figure 1, Order Invoice and License ID ........................................................................................... 2 
Figure 2, Software Download Page ................................................................................................. 2 
Figure 3, CivilWare Setup Wizard Welcome Screen ....................................................................... 3 
Figure 4, CivilWare End User License Agreement ........................................................................... 3 
Figure 5, Select Installation Folder ................................................................................................. 4 
Figure 6, Purchase or Activate CivilWare ........................................................................................ 4 
Figure 7, CivilWare License Activation ............................................................................................ 5 
Figure 8, Successful Activation........................................................................................................ 5 
Figure 9, Offline Activation Codes .................................................................................................. 6 
Figure 10, Manual Activation .......................................................................................................... 7 
Figure 11, Manual Activation Codes ............................................................................................... 7 
Figure 12, Deactivation Button ....................................................................................................... 8 
Figure 13, Deactivation Confirmation ............................................................................................. 9 

CivilWare © Version 11 User’s Guide

1.0 Introduction

This Installation Guide provides detailed steps for installing CivilWare online in Section 2.1 (with

and internet connection) and offline in Section 2.2 (without an internet connection).

2.0 CivilWare Installation and Setup

Before starting installation, ensure you have administrative privilege to make changes to the

computer. You may need to temporarily disable certain anti-virus software (such as Norton

SONAR) or other security features before starting the installation and CivilWare activation.

Once the installation and activation is complete, re-enable all computer security settings.

2.1 CivilWare Online Installation and License Activation

2.1.1 Online Installation (with active internet connection)

a) Open Purchase Invoice E-Mail - Each paying customer will receive a purchase invoice via

e-mail containing the License ID and password necessary to activate the CivilWare

software per Figure 1 below:

CivilWare © Version 11 User’s Guide

Figure 1, Order Invoice and License ID

b) Download the Installer - Click the “Software Download Page” link in the order invoice.

This will display a ”License Portal” screen (Figure 2). Click “Download” to download the

software installer. Save a bookmark for this “Customer Service” screen as this is your

portal to managing your CivilWare licenses and other account information.

Figure 2, Software Download Page

c) Run the Installer file – When prompted, run the installer file,

“CivilWare_11.0.6746.28982_online_installer.exe” (note actual 11.0 version number

may vary). Click “yes” to allow the installer to make changes to the computer.

d) Install Crystal Reports and .NET Framework – The installer will download Crystal

Reports and the Microsoft .NET framework from the internet. If you agree with the

Crystal Reports and .NET Framework License Agreements, click “Accept” and the

installer will install Crystal Reports and the .NET Framework. If Crystal Reports or .NET

installation errors occur, conflicts may be avoided by uninstalling previously installed

versions of the .NET Framework or SAP Crystal Reports runtime engine for .NET before

running the CivilWare installer.

e) CivilWare Setup Wizard - You will then need to click “Next” on the “Welcome to the

CivilWare Setup Wizard” screen in Figure 3.

CivilWare © Version 11 User’s Guide

Figure 3, CivilWare Setup Wizard Welcome Screen

f) CivilWare License Agreement – If you agree with the terms of the CivilWare End User

License Agreement, click “I Agree” and then click “Next” per Figure 4.

Figure 4, CivilWare End User License Agreement

g) Select Installation Folder (Figure 5) – Using the default installation folder is

recommended. Using the default folder will not impact older versions of CivilWare and

is appropriate as well if you are re-installing CivilWare 11. If there are other users with

accounts on the computer that will be using CivilWare, then click “everyone”, else leave

“just me” selected, and click “Next”.

CivilWare © Version 11 User’s Guide

Figure 5, Select Installation Folder

h) Confirm Installation - You will then be asked to confirm the installation. Click “Next”.

i) Installation Complete – When the Installation Complete screen is shown, click “Close”.

2.1.2 Online Activation

After completing the installation above, double click the CivilWare Icon located on the desktop.

Select “Activate CivilWare Version 11” when prompted to purchase, activate, or evaluate

CivilWare per Figure 6 below.

Figure 6, Purchase or Activate CivilWare

CivilWare © Version 11 User’s Guide

When prompted (Figure 7), enter the License ID and Password from the Invoice (See Figure 1)

e-mailed by LawTech to the registered purchaser of CivilWare and click “Continue”. If the

activation was successful, a screen will be displayed showing successful activation (Figure 8)

Figure 7, CivilWare License Activation

Figure 8, Successful Activation

2.2 CivilWare Offline Installation and License Activation

2.2.1 Offline Installation (without an internet connection)

To install CivilWare on a computer that does not have an internet connection (i.e., is “offline”),

order an “offline” installer from LawTech. LawTech will send you a purchase invoice and link to

CivilWare © Version 11 User’s Guide

the offline installer (Figure 1). Follow steps 2.1.1.a and 2.1.1.b. In step 2.1.1.b save the offline

installer, e.g., “CivilWare_11.0.6746.28982_offline_installer.exe” to a portable storage device

such as a thumb drive. Attach the portable storage device to the computer targeted for

installation and follow step 2.1.1.c through 2.1.1.i to complete the installation.

2.2.2 Offline Activation

Offline activation of CivilWare requires access to a computer that is connected to the internet

to retrieve activation codes. The steps for offline activation are provided below.

a) After completing the installation in 2.2.1 above, double click the CivilWare Icon located

on the desktop.

b) Select “Activate CivilWare Version 11” when prompted per Figure 6 above.

c) On the next screen select “Activate Manually”.

d) When prompted (Figure 7), enter the License ID and Password from the Invoice (See

Figure 1) e-mailed by LawTech and click “Continue”.

e) Make a note of the two User Codes that will be displayed (see Figure 9).

Figure 9, Offline Activation Codes

CivilWare © Version 11 User’s Guide

f) Go to a computer with an internet connection and again retrieve the purchase invoice e-

mailed to you by LawTech (see Figure 1). Click the “software download page”.

g) When the “Customer Service” screen (Figure 2) is displayed, click “Activate”.

h) In the Manual Activation screen (Figure 10). Enter the two User Codes and click

“Activate”.

Figure 10, Manual Activation

i) Make a note of the displayed Activation Codes (See Figure 11).

Figure 11, Manual Activation Codes

j) Return to the computer that is offline and enter the activation codes (Figure 9) and click

“continue”. You should then get an activation successful response (Figure 8).

2.3 CivilWare Deactivation

Deactivating the CivilWare license is necessary to activate the license on a different computer.

Click the “settings” button on the upper right-hand side of the home screen. Choose the

“About CivilWare” tab. Click the “Deactivate CivilWare” button.

Figure 122, Deactivation Button

Windows XP, Vista, and Windows 7 – click the “start” button in the lower left corner. Choose

“all programs”. Click on “CivilWare”. Click “Deactivate CivilWare License”.

Windows 8, 10 – click “start” button in lower left. Click “search” and enter “Deactivate

CivilWare License”.

This will display a confirmation screen (Figure 13) to confirm the deactivation. After clicking

“yes” you will get a message saying you may now activate the license on another computer.

Figure 133, Deactivation Confirmation

See Section 7.0 for information on managing your account and viewing the activation status.

2.4 CivilWare Initialization

During initialization, CivilWare will install a CivilWare client database, “CivilWareData.mdb” in

the user’s “\documents\CivilWare V11.0” folder. If the default client database already exists

during initialization (due to a re-installation of V11), the existing database will be used. If it is

the first install of Version 11 and a previous version 10 database exists, the Version 11 database

will be initialized with the Version 10 client data. The user may later open or create a client

data database other than the default client database using the database operations utility (See

Section 3.3).

After completion of the CivilWare initialization, the Home screen will be displayed. Users should

review CivilWare settings prior to using CivilWare.

3.0 System Requirements

CivilWare requires the following system requirements

• Microsoft Windows XP Home or Professional Edition, SP3 or later

• 1 GHz Microprocessor or higher

• SVGA or higher resolution screen supported by Microsoft Windows

• 96 or 120 dots per inch (DPI) display setting

• 512 MB of RAM

• 1 GB of available Hard Drive space

• PDF Viewer

4.0 Customer Support

Licensed Users may obtain customer support through the following methods:

• Go to http://www.athenasciences.com/civilware-customer-support.html

• Contacting LawTech via e-mail at [email protected]

“XXXXX-YYYYY-ZZ55Z-BG4DK-9KSSW-S”

• Contacting LawTech by phone at 304-842-0179 (9AM to 5PM, US Eastern Time)

• By mail at PO Box 269, Bridgeport, WV 26330