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“Where You Reside” – The “Where’s Waldo
®
?”
Catastrophic Homeowners Policy ‘Exclusion’
That Could Bankrupt Your Insureds
1
st
Edition – October 2009
Researched by
Bill Wilson
The Big “I” Technical Affairs Committee
The Big “I” Virtual University Faculty
Written by
Bill Wilson, CPCU, ARM, AIM, AAM
Assoc. VP – Education and Research and
Director of the Big “I” Virtual University
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Table of Contents
Introduction 3
Policy Language 5
What Does “Reside” Mean? 6
Exposure Scenarios
Nursing Homes 7
• Relocations 8
Foreclosures 8
Rentals 9
Child Occupies Parents Home 10
Parent Occupies Child’s Home 11
Divorce 11
Illness of Insured 12
Death of Insured 12
Trusts 12
Homes Owned by LLCs and Corporations 13
Seller Remains After Closing 13
Seller Moves Out Before Closing 14
Buyer Moves In or Takes Possession Before Closing 14
Renovations / Homes Under Construction 15
Vacancy and/or Unoccupancy 16
Case Law 19
Reasons FOR Coverage 20
Possible Solutions 23
Appendix
Case Law 24
Additional Reading 28
The purpose of this paper is to assist agents and brokers in considering issues relevant to the issue being
addressed. The paper includes only general information, and is not intended to provide advice tailored to any
specific insurance situations. It was prepared solely as a guide, and is not a substitute for agents and brokers
independently evaluating any relevant business, legal or other issues, and is not a recommendation that a
particular course of action be adopted. If specific advice is required or desired, the services of an appropriate,
competent professional should be sought.
Copyright © 2009 Independent Insurance Agents and Brokers of America. All rights reserved.
Includes copyrighted material of Insurance Services Office, Inc. with its permission. Copyright Insurance Services Office. 20__.
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Abstract
Most homeowners policies, including the “ISO standard” HO-3 examined in this paper, cover damage to the
dwelling on the “residence premises” shown in the policy declarations. The term “residence premises” is defined
to include the dwelling “where you reside.” According to some interpretations and court decisions, if the named
insured and/or resident spouse no longer reside in the dwelling, coverage on that structure immediately
terminates. If this school of thought is correct, this gives rise to a number of circumstances that may lead to a
catastrophic coverage gap for such insureds. The purpose of this paper is to explore these circumstances, the
rationale for/against coverage, and possible solutions to avoid potentially catastrophic coverage gaps.
Introduction
Do you ever have insureds go into nursing homes and not come out, insureds who unexpectedly relocate,
insureds who move out in the night during a foreclosure, insureds who rent their homes, insureds who buy homes
for their parents/children, insureds who allow a home purchaser to move in before the closing, insureds who
renovate a newly purchased home before moving in…often without your knowledge? Did you know that all of
these insureds may have NO coverage on their dwellings?
Would you feel comfortable telling an elderly insured who unexpectedly was permanently admitted to a nursing
home that her homeowners policy won’t cover her $350,000 home that was destroyed by a tornado three days
after she was admitted, BUT it WOULD have covered a total loss due to an explosion if she was operating a meth
lab in her basement?
According to a February 2009 Forbes article, the national homeowner vacancy rate was 2.9% (over 15 million
homes) with a high in excess of 7% in some parts of the country. A February 12, 2009, USA Today story
estimated that one in nine (14 million) housing units were vacant. More than 9% of homes built since 2000 were
vacant compared to about 2% of older homes. Homes priced at $500,000 are just as likely to be vacant as homes
that cost less than $100,000.
In December 2008, the Big “I” commissioned and published a survey by International Communications Research
(ICR), an independent research company in Media, Pennsylvania. Interviews of a nationally representative
sample of 1,021 households were conducted in November 2008. One of the findings of this survey was that 54%
of homeowners thought their current policies would cover them if they suddenly had to put their home up for sale
during the period of time between when they vacated to when the sale was finalized and 73% either thought they
would have coverage or didn’t know.
What was interesting about the survey was that the more affluent and/or educated the consumer, the more likely
s/he was to believe that there was coverage: 64% for households with income over $75,000 and 63% for college
graduates. Even more interesting was that only 30% of consumers thought there would be coverage if they rented
their home temporarily. The fact is that temporary rentals are normally covered but the permanent “for sale”
example just provided is not.
Clearly, consumers are largely unaware that there may be a coverage gap in certain unoccupancy situations, and
most insurance agents are similarly oblivious to this potentially catastrophic exposure. This issue was first brought
to our attention by a Florida agent in January 2001. The agent wrote an HO-3 homeowners policy for an insured
who moved out and rented the house to someone else on a full-time basis. The agent asked if the HO policy
would cover claims since the house was rented out full-time.
Clearly, there is no Section II liability coverage since the policy excludes premises rental for other than an
occasional or in-part basis. The question is whether there is coverage on the dwelling itself. The agent’s reading
of the policy gave rise to concern that there might not be coverage. Specifically, he referenced the “where you
reside” wording cited above and discussed later.
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Not long after this issue was raised, our Virtual University’s “Ask an Expert” service began to receive what has
proven to be dozens of similar questions from agents. For example:
“Consider the following scenarios:
“1) Insured moves out of existing home, builds a new home, and puts existing home up for sale. Insured
fails to notify us of this change. Is there coverage if lightning strikes the existing home, burning it to the
ground?
“2) Insured builds a new home, moves out of existing home, and puts existing home up for sale. Insured
notifies agency of this change. We in turn notify insurance carrier which allows policy to stay in force for a
limited amount of time. Is there coverage if lightning strikes the home, burning it to the ground?
“3) Elderly individual moves into a nursing home and leaves most personal property (furniture, clothing,
etc.) in existing home. Relatives of the elderly individual look after the existing home on a regular basis.
House burns down six months after elderly individual moves into nursing home...lightning struck again! Is
there coverage?
“We are getting different explanations from our insurance companies on this issue. Our biggest hang-up
is the definition of ‘residence premises,’ in particular, the part that states ‘where you reside.’ Does it void
all coverage in the policy if the insured no longer resides at this residence?”
This was followed by another question:
“A Florida insured moved out of his home and was letting a caretaker live on the premises. Then the
caretaker left and the house was vacant until the house was put on the market and the realtor was
‘staging’ it with furnishings. Luckily no loss has occurred but we are concerned about HO coverage if no
one is living there. The value of the home is $779,000. Do you see any exclusions that might apply?”
One more example:
“Our insured has bought a new house and is moving into it in a week. We’ve already placed coverage on
the new home. Our insured also has a purchaser for his existing home and the closing is scheduled in
about three weeks. Our insured has agreed to allow the purchaser to go ahead and move in as soon as
he moves out. The existing HO-3 policy expiration date is three months from now. Are there any coverage
problems in leaving the existing policy in force until ownership of the home is transferred? What if the
closing is delayed for over 60 days...are there any coverage limitations that might apply under the existing
HO policy? What if the house remains vacant until closing...would that change your answer?”
To gauge the awareness of agents about this nonresidency issue, in February 2004 the Big “I” Virtual University
conducted an informal poll of its 25,000 newsletter readers, posing the question immediately above.
Only 1 responder in 100 had considered the “where you reside” language. As a result, we published an article
(see Appendix) entitled “Rent Your Home, Void Your Insurance Policy?” Since that time, we have published
several related articles leading up to this paper which attempts to consolidate all of this information into one
document.
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Policy Language
In this paper, we are using the ISO HO 00 03 10 00 (aka, the “HO-3”) homeowners policy as the model form for
language review. Our examination of the HO policies of all of the major homeowners insurers in the country
indicated that this language was identical in almost all of them; in a few proprietary company policies, the
language was largely equivalent.
The “where you reside” issue rests within three HO-3 policy provisions: the Coverage A insuring agreement and
two definitions excerpted below (with emphasis added).
Here is an excerpt from the Coverage A insuring agreement:
SECTION I – PROPERTY COVERAGES
A. Coverage A – Dwelling
1. We cover:
a. The dwelling on the “residence premises” shown in the Declarations….
This is the definition of “residence premises”:
“Residence premises” means:
a. The one family dwelling where ‘you’ reside;
b. The two, three or four family dwelling where ‘you’ reside in at least one of the family units; or
c. That part of any other building where ‘you’ reside;
and which is shown as the “residence premises” in the Declarations.
This is the definition of “you”:
In this policy, “you” and “your” refer to the “named insured” shown in the Declarations and the spouse if a
resident of the same household.
One school of thought, supported by a body of case law, is that the “where ‘you’ reside” stipulation means that, if
“you” no longer resides in the dwelling, it isn’t a “residence premises,” and thus there is no Coverage A, B or D
since each hinge on the existence of a “residence premises.” In fact, one argument says that since the Coverage
C limit is a percentage of the Coverage A limit and Coverage A no longer exists, then the Coverage C limit
vanishes. We choose to disregard this viewpoint since a specific limit is typically shown on the Declarations page
and Coverage C applies on a worldwide basis without restriction to a “residence premises.”
Our research indicates that the ISO “where you reside” language first appeared in their 1976 HO forms. The 1970
ISO HO-3 form included this language [emphasis added]:
Coverage A – Dwelling
This policy covers the described dwelling building, including additions in contact therewith, occupied
primarily as a private residence.
While it can be argued that there is an occupancy requirement in the 1970 form, occupancy by a tenant would
appear to meet this requirement, so a rental exposure would not result in a lack of coverage even if it violated an
“owner-occupant” eligibility rule. We found no mention in ISO’s 1976 filing memorandum of this change in
wording, which we took to mean there was no change in coverage intent.
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What Does “Reside” Mean?
Webster defines “reside” to mean “to dwell permanently or continuously,” and defines “residenceto mean “the
place where one actually lives as distinguished from one’s domicile or a place of temporary sojourn.” The
American Heritage dictionary defines “reside” to mean “to live in a place permanently or for an extended period.”
Black’s Law defines “reside” to mean “live, dwell, abide, sojourn, stay, remain, lodge. To settle oneself or a thing
in a place to be stationed, to remain or stay, to dwell permanently or continuously, to have a settled abode for a
time, to have one’s residence or domicile; specifically to be present in residence, to have an abiding place….”
Black’s Law defines “residence” to include a:
“Place where one actually lives or has his home; a person’s dwelling place or place of habitation; an
abode; house where one’s home is; a dwelling house. Personal presence at some place of abode with no
present intention of definite and early removal and with purpose to remain for undetermined period,
not infrequently, but not necessarily combined with design to stay permanently. Residence implies
something more than mere physical presence and something less than domicile. The terms ‘resident’
and ‘residence’ have no precise legal meaning; sometimes they mean domicile plus physical
presence; sometimes they mean domicile; and sometimes the mean something less than domicile.”
Black’s goes on to say, “As ‘domicile’ and ‘residence’ are usually in the same place, they are frequently used as if
they had the same meaning, but they are not identical terms, for a person may have two places of residence, as
in the same city and country, but only one domicile.”
Does “no present intention of definite and early removal” mean that residence ends when you “intend” or decide
to move? Or does it only end when someone physically moves? Under certain situations discussed later, the
insured for all practical purposes is already gone from the premises with the only issue being whether the insured
intends to return.
In one illustrative case, Vinet v. Hano, the Louisiana Court of Appeals found that the word “resident” was
“flexible, elastic, slippery, somewhat ambiguous, obscure, and nebulous in meaning, has many definitions and is
difficult of exact or satisfactory interpretation.
Like the age-old debate about whether a child at college is still a resident of his or her parents’ household, what is
often considered material to residency is the intent to return. Similar circumstances regarding residency arise
when an insured is on military duty assignment, working and living in another city, separated from a spouse,
incarcerated, etc. In “where you reside,” the word “reside” is present tense so, presumably, “you” must reside in
the home at the time of loss. These and other issues are addressed in the court cases in the Appendix.
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Exposure Scenarios
There are many ways in which “nonresidency” can arise, including the following 16 situations:
• Nursing Homes
• Relocations
• Foreclosures
• Rentals
Child Occupies Parents’ Home
Parent Occupies Child’s Home
• Divorce
Illness or Infirmary of Insured
Death of Insured
• Trusts
Homes Owned by LLCs and Corporations
Seller Remains After Closing
Seller Moves Out Before Closing
Buyer Moves In or Takes Possession Before Closing
Renovations / Homes Under Construction
Vacancy and/or Unoccupancy
Nursing Homes
This scenario has been raised several times via our Virtual University’s “Ask an Expert” service:
“An elderly widow had some health problems and went to a nursing home with every
intention of returning to her home when her health improved. Her home was looked
after by her nonresident children and they cut the grass, shoveled the snow, etc. Her
home address was still her legal address, her voting address was still her home
address, and legally her home address was still the address of the home she was
temporarily not residing in. After several months, there was a fire which was a total
loss. Her home was destroyed. She has carried an HO-5 homeowners policy with the
same agent and carrier for many years.
“Her insurance carrier paid the contents loss but denied the dwelling claim because they insisted that the
home she owned and was temporarily away from was not her ‘residence premises.’ I think this is crazy
and would liken this situation to one where a person called into the military is gone from their primary
residence for a short time. The real issue then is: when an elderly person is temporarily away from their
home with every intention of returning, how can the carrier deny the property claim by stating that the
home which was insured and at which the loss occurred was not the insured’s residence premises?”
Another question:
“I have a situation where our insured is moving to a nursing home and having to sell her house. Is there
any reduction in coverage for liability if it is vacant or unoccupied for over 30 days? The main concern of
the insured is the realtor showing their place when trying to sell it and a potential buyer could trip or
whatever. Houses and especially condominiums are staying on the market for such a long time, this is
becoming a recurring question in our agency. Please advise.
The first question above is a real-life example, several of which we’re aware of, where adjusters have denied
major or total losses due to the “where you reside” wording. The second is an example of how many agents are
not even cognizant of the potential exposure to loss of the dwelling.
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Relocations
This is a common relocation question:
“We just learned this morning that one of our homeowner insureds was transferred suddenly several
months ago. He literally got the word on a Friday to start work the next Monday morning at the company’s
office 500 miles away. He’s been living at an extended stay hotel while a realtor has been trying to sell his
house but with the current market that could take a long time. He finally thought to call us and ask about
his insurance. We think he needs to move his coverage from an HO policy to a dwelling form. What do
you think?”
Here is another question from our “Ask an Expert” archive that, while perhaps unusual, is real:
“Consider this situation. The husband is being relocated to another city. He gets an apartment there (and
an HO-4) while his wife and children remain in the original house until the end of the school year. There is
an HO-3 on the house where the family is living. Let’s say the husband is the only named insured. So,
‘you’ means the named insured husband but, since the spouse is not a resident of the SAME household
as ‘you’ (the named insured now lives in another city), she’s not a ‘you.’ Therefore, the house isn’t
occupied by ‘you’ because ‘you’ (only the husband) lives somewhere else and his wife is not a ‘you’ since
he no longer lives there. (I’d complicate things by saying he comes home to ‘visit’ every other weekend,
but this is complicated enough as is.) Based on your article, is it true there’s no coverage on the house?”
No doubt in an increasingly mobile society, given current economic conditions, many agencies have personal
lines accounts where one or both spouses have relocated without notice. This may give rise to the perceived
“where you reside” gap.
Foreclosures
The most recent Census data indicate that there are approximately 50 million mortgaged owner-occupied housing
units in the U.S. According to RealtyTrac, Inc., the national foreclosure rate in 2008 was one filing per 194
households, though this rate in Nevada is 1 for every 54 households. In Detroit, the foreclosure rate approached 1
in 20. In the first half of 2009, foreclosures increased by 15% are not expected to peak until at least mid-2010.
Foreclosure questions sent to our “Ask an Expert” service include:
“We have a client that has an HO-3. She has moved out of the house and into another apartment and did
not purchase an HO-4. The HO-3 is still in force and the home is in the process of foreclosing. When
moving out of the dwelling insured under the HO-3, she put some of her items in storage. My question is
how would the policy respond if she had a personal property loss at either her new apartment or a
personal property loss at the storage location?”
This is another example of how obscure this issue is to most agents. In this question, the focus was on Coverage
C for personal property, not Coverage A on the dwelling. Foreclosure and repossession are one thing, but a total
uncovered loss is another and would obviously create a far worse financial obligation for the mortgagor. Again,
according to one school of thought (apparently held by multiple adjusters) and several court decisions, if someone
moves out of their home while a foreclosure progresses, coverage ceases at the point they move out with the
conscious intent not to return.
Keep in mind too that “nonresidency” does not necessarily mean “vacancy.” It is conceivable that a dwelling could
be fully furnished yet no one resides there. If that logic is accepted, then coverage could vanish long before the
moving van shows up.
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Since this scenario typically involves a mortgagee foreclosing on a homeowner, now is a good time to examine
how the “where you reside” interpretation might affect the lender’s coverage under a mortgage clause. Here is the
mortgage clause excerpted from the ISO HO-3 policy:
Mortgage Clause
1. If a mortgagee is named in this policy, any loss payable under Coverage A or B will be paid to the
mortgagee and you, as interests appear….
2. If we deny your claim, that denial will not apply to a valid claim of the mortgagee
The mortgagee has no greater rights under the policy than the insured, absent fraud by the insured that otherwise
voids the policy or neglect by the insured, e.g., in filing proof of loss. For example, if the insured commits arson,
provision 2. of the Mortgagee Clause enables the mortgagee to collect because fire is a covered peril for which
the mortgagee has a valid claim. However, if the property is damaged by earthquake, unless the peril of
earthquake is covered by endorsement, the mortgagee, like the insured, has no coverage. Presumably this is the
case if the “where you reside” issue results in a lack of coverage for the insured – this lack of coverage would
extend to the mortgagee’s claim as well.
(Foreclosures are addressed again in the Vacancy discussion later, including citation of a state Supreme Court
decision and a state insurance department decree that foreclosure does not constitute an increase in risk to the
extent that notice is required by the mortgagee to the insurer or that warrants mid-term cancellation by the
insurer.)
Rentals
The following question is indicative of many received by our “Ask an Expert” service:
“Sometimes an HO insured will decide to rent his home. I’m not talking about a situation where the
insured goes into the coverage acknowledging that it is a rental property and a DP3 is issued. Also I’m not
talking about where there has been a material misrepresentation on the application. A lot of times the
agent never knows about it but sometimes we find out after the tenant as moved in. Looking at the HO
policy, I see no outright exclusion for rental of the home. There do seem to be some minor restrictions but
the implication on the house is at best ambiguous. Are you aware of any problems?”
Another example:
“If an insured currently carries an HO-3 form on their property but no longer resides in the house and
chooses to rent out the house but does not provide the agency with this information and therefore is not
rewritten on to a Dwelling Fire form, what part of their coverage would be in jeopardy or denied, if any,
and what would the standard payout option be in the case of a total and/or partial loss to the dwelling and
contents?”
HO-3 Section II Exclusion E.2.(b)(1) excludes liability and medical payments coverage for the rental exposure
except that the following are covered:
(1) The rental or holding for rental of an “insured location”;
(a) On an occasional basis if used only as a residence;
(b) In part for use only as a residence, unless a single family unit is intended for use by the
occupying family to lodge more than two roomers or boarders; or
(c) In part, as an office, school, studio or private garage....
So, while you can rent part of your house on a permanent basis and all of your house on an occasional basis,
there would be no liability or medical payments coverage for a full scale rental dwelling. However, there is no
comparable exclusion for Coverage A on the dwelling itself. There are restrictions for certain losses (e.g., glass
breakage and V&MM) for continuous vacancy in excess of 60 days (although a rental usually does not involve a
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vacancy), but for the most part nothing other than that. Keep in mind that a home can be fully furnished (i.e., not
vacant) yet still be unoccupied so that no one is residing there.
In another of our “Ask an Expert” questions, the renter of a condo perished in a fire arising from
his own negligence that destroyed the condo unit. The condo owner’s HO-6 carrier initially
denied the claim, citing the “where you reside” language. This denial came despite the
attachment of the HO 17 33 – Unit Owners Rental to Others since it does not modify the “where
you reside” language. The fact that an HO-6, unlike the HO-3, does not have an owner-
occupancy requirement and the fact that the premium-bearing rental endorsement was
attached weighed heavily in favor of there being coverage, so the insurer ultimately paid the
claim. Otherwise, the coverage under the policy that the insurer had issued would be largely illusionary.
Child Occupies Parents’ Home
It is very common for older homeowners to move permanently into a secondary home, retirement community,
assisted living facility, or a nursing home, or allow a family member to occupy a secondary home while the owners
stick to the primary residence.
“We are agents for an insured couple who have two HO-3 policies - one in a resort area where they live
12 months of the year and another in the city which used to be their primary residence, but is now
occupied by their daughter as her primary residence. Both properties are located in Maryland. The city
residence was burglarized and the daughter made a claim for loss of her personal property. The company
denied the claim because she is not a resident of the named insureds’ household, even though she is a
relative. The daughter is not a named insured on any policy. Do you see coverage?”
Another almost identical example:
“Several years ago, my parents moved permanently to their vacation home insured by an HO-3. Their
former primary residence has been occupied by my sister since that time. Recently she was burglarized
and the adjuster has denied the claim because the HO-3 policy is in the name of our parents and my
sister is not a named insured and, according to the adjuster, not a ‘family member’ since she doesn’t
reside in our parents’ household. Do you agree?”
Still another example:
“Mrs. Jones owns two homes. One is her primary residence and the other is her son’s. Our standard
practice is to write an HO-3 on both houses in the mother’s name. We have a new underwriter that says
we must write a Dwelling Fire and HO-4 policies. My contention is that the Dwelling Fire and the HO-4
cost twice the premium and provide less coverage. Do you agree it is in the best interest of the insured to
do it this way or write an HO-3 since it is a resident relative living in the home and not a tenant?
In these cases, the children occupying the homes do not have any Coverage C on personal property. The
question is, do the parents have any Coverage A on the dwelling since “you” (the parents/named insureds) do not
reside in the home? Since this wasn’t an issue in the first two claims, the presumption is that the adjusters believe
there is Coverage A, the homes were located in legal jurisdictions that have ruled that the “where you reside”
interpretation does not apply, or (more likely), they are simply not aware of this policy language quirk. In the third
scenario, to be specific, (1) the son is not a resident relative of his mother since she does not live in the house he
occupies, and (2) the company should hang on to this underwriter.
Again, situations like this are common. In another instance, a couple owned five dwellings on a “Walton’s
Mountain” type situation…they occupied the large home on the top of the hill and their children occupied the other
four homes, all insured on HO-3 policies with the parents as the sole named insureds.
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In another case, an agent’s friend separated from his wife. She moved in with her sister and he shared a house
with a friend. The couple let their daughter and her husband and three children live in the house while still insured
under an HO-3 policy in the separated couple’s names. The agent discovered this situation three years after it
began and this was a close friend. No doubt agencies have scores of similar situations sitting in their books of
business.
While not as common as an apartment rental, parents sometimes purchase a condo for a child to reside in while
going to college. The HO-6 policy is often written in the parents’ names. Like the HO-3, the HO-6 includes the
“where you reside” language; however, unlike the HO-3, the HO-6 has no owner-occupant eligibility requirement.
More on this later.
Parent Occupies Child’s Home
As parents age, a child may own or purchase a home and move his or her parents into it. Here are two examples
from our “Ask an Expert” archives:
“A client owns several homes, one of which is improperly insured. The client’s mother lives in the home
but the home is in the name of my client and his spouse. Someone wrote an HO-3 under the mother’s
name on this dwelling. My contention is that they should have a DP-3 under their name (my client) with an
HO-4 under the mother’s name. The HO-3 leaves my client completely bare on the dwelling and personal
liability, correct? The client’s current agent contends that a claim would be paid for a covered peril in any
event. I am wondering if there is any truth to this agent’s contention at all.”
From an eligibility standpoint under the ISO HO program, the DP-3 and HO-4 are appropriate in this situation. In
addition, in jurisdictions that have upheld the “where you reside” language and/or where the carrier would hold the
restrictive interpretation, use of an HO-3 without the express permission of the insurer could result in a Coverage
A claim denial, not to mention a Coverage C denial. The liability exposure may not be a problem as long as no
rent is being charged to the tenant. As for the current agent’s contention that a claim would be paid, that is
virtually guaranteed…assuming the agent has E&O coverage.
“We are seeing an increase in kids buying houses or condos for/from their parents and letting their
parents live there. It appears to me that you can technically write an HO-3 or HO-6 and the parent still
qualifies as a named insured since they reside there and are resident relatives but are not on the deed.
What do you think?”
If the PARENT is the named insured on the HO-3, there should not be a problem since they (“you”) reside there.
The issue here is insurable interest since the owner (the child) is not a named insured. A possible solution, insurer
willing, is to write an HO-3 in the parents’ name and add an HO 04 41 additional insured endorsement in the
child’s name to protect his or her ownership interest under Coverages A and B and extend liability coverage to the
premises. However, the eligibility requirements under a pure ISO HO program do not permit issuing an HO-3 to
anyone who does not own the dwelling except under a life estate.
Divorce
With divorce, the potential for “where you reside” problems most often arises when the home is insured in only
one of the couple’s names since the definition of “you” is the named insured and resident spouse. For that reason
(and others), both spouses should usually be named on all insurance policies.
In one instance, a couple married and the husband moved into the wife’s home which was insured only in her
name. He is a “you” because he’s a spouse who is a resident of the named insured’s household. They separated
many years later and she moved out. The HO-3 was still issued with only her as the named insured. However,
since she no longer resides there, he is no longer a resident of her household and, thus, no longer a “you.” Since
no “you” continues to reside there, it is possible that Coverage A vanished when the named insured moved out.
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This is similar to the situation in Georgia Farm Bureau Mutual Ins. Co. v. Kephart (Georgia, 1993) which is
discussed in the Appendix.
The ISO Personal Auto Policy (PAP) provides a grace period for separation or divorce when one person moves
out of the house whereby they can take the coverage with them for a limited period of time. However, the ISO
Homeowners program provides no such grace period for the remaining dwelling occupant.
Illness or Infirmary of Insured
This is related to the “Nursing Home” circumstance discussed earlier and extends the discussion to assisted living
facilities, rehab centers, and similar institutions. For example, from our “Ask an Expert” file:
“A condo was insured on an HO-6 only in the husband’s name. Due to a stroke, he had to move
permanently to an assisted living facility but his wife continued to reside at the condo. According to your
‘where you reside’ articles, some courts and adjusters say that Coverage A leaves with him because ‘you’
(the husband) no longer resides there. The wife was a ‘you’ while a resident of the named insured’s
household but now that he’s moved out, she’s no longer a resident of his household and, thus, no longer
a ‘you.’ The situation would be the same if the policy was an HO-3. Is this right?”
It is quite common for an insured to enter a medical or recuperative facility with the belief that rehabilitation will
enable her to return home. However, later it is determined that her temporary residency in the facility will become
permanent. It is not clear at what point, if any, her former residency (and HO Coverage A) terminates.
Death of Insured
The ISO HO policies include the following condition:
Death
If any person named in the Declarations or the spouse, if a resident of the same household, dies, the
following apply:
1. We insure the legal representative of the deceased but only with respect to the premises and
property of the deceased covered under the policy at the time of death; and
2. “Insured” includes:
a. An “insured” who is a member of your household at the time of your death, but only while a
resident of the “residence premises”; and
b. With respect to your property, the person having proper temporary custody of the property
until appointment and qualification of a legal representative.
The condition extends coverage to the legal representative of the deceased and it redefines “insured.” However, it
does not redefine “your,” which is the sticking point of the “where you reside” issue. One agent reported that a
client continued paying his mother’s HO premium for two years after she passed away and the agency didn’t
know it. Even if the Death condition above is accepted as an indication for coverage, the question is whether it
extends to subsequent policy renewals indefinitely. While the language does say the provision applies if a named
insured or resident spouse “dies,” as opposed to “dies during the policy period,” it’s questionable how long an
insurer would honor this circumstance. And again, at the risk of being repetitive, this condition does nothing to
modify the “where you reside” language.
Trusts
Our “Ask an Expert” service receives frequent questions about transferring ownership of dwellings to trusts which
are typically set up as LLCs or corporations. For example:
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“A husband and wife create a trust, with their eldest daughter as the Trustee and their youngest son the
Beneficiary. They pass legal title of their home exclusively to the trust. The ISO manual rule allows an HO
policy to be issued in the name of both the trust and Trustee if at least one of the Trustees (daughter),
Grantors (husband and wife), or Beneficiaries (son) resides there. In this case, an HO-3 shows the trust
and Trustee (daughter) as named insureds. The Grantors (husband and wife) reside there and have
coverage extended to them by attaching the HO 05 43 trust endorsement.”
This appears to take care of most trust issues. However, note that “you” in this arrangement is the trust and
Trustee, neither of which reside in the home. The HO 05 43 trust endorsement, like the “Death” condition
discussed earlier does not modify the “where you reside” language. At best, this creates an ambiguity.
Homes Owned by LLCs and Corporations
It is allegedly a common practice, for tax and liability (and probably other) reasons, to transfer ownership of a
home to an LLC or corporation. This is especially true for upscale properties, as this “Ask an Expert” question
illustrates:
“A consulting client owns a house with a value in excess of $2,000,000. It is titled in the name of a
corporation he owns. He has been insuring it on an HO-5 with him as the sole named insured. It is
occupied by his ex-wife, their children, and her current husband. Don’t you agree that he has a problem?”
In this situation, there are several potential problems. First, the home is owned by a corporation, yet an individual
is the named insured. Where is his insurable interest unless created by some sort of legal document with the
corporation? Second, “you” (the named insured) does not reside in the home. In this example, neither the
corporation nor the corporation owner (the ex-husband) resides on the premises. More commonly, the corporation
owns the dwelling and the corporation owner resides on the premises.
If an HO policy is issued in the name of an LLC or corporation, then “you” cannot reside on the premises because
a nonhuman entity cannot “live” anywhere, nor can it have a resident spouse. ISO manual rules don’t permit
issuing an HO policy to a run of the mill LLC or corporation, though some carriers allegedly do (the problems this
creates aside from this one are the subject of an article listed in the Appendix).
If there is a solution in the ISO program, it is to issue the policy in the individual names of the LLC/corporation
owner(s) who reside there and attach the HO 04 41 additional insured endorsement naming the LLC/corporation
itself to give it real property coverage and on-premises liability coverage.
Seller Remains After Closing
Question:
“Our client is buying a home, but will not be moving in until a few weeks after the closing date. The seller
of the home will be renting back the home from the buyer for approximately three weeks. If we insure the
home on a standard owner-occupied HO-3 form, will the policy respond if there is a major property loss
while the seller is still living in the home (before the owner moves in)? How do we insure this home to
satisfy the buyer and the lender? It seems obvious the seller’s policy would not respond since they no
longer have an insurable interest. This ‘rent back’ situation seems like a common situation. What is the
best way to handle it?”
Technically, the purchaser cannot insure this property on an HO policy because it is not owner-occupied. ISO
eligibility would necessitate that the purchaser insure the property via the Dwelling Policy (DP) program (and the
seller could convert his HO-3 to an HO-4) for three weeks, then the purchaser can place the property on an HO
form. Needless to say, this creates a lot of work and inefficiency for the insured, agent and insurer, so some
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insurers reportedly will issue an HO policy at the time of closing (which the lender may demand as well).
Hopefully, such insurers will not attempt to impose the “where you reside” wording later to deny a claim…this
assumes, of course, that the insurer is even aware of the situation.
Important: If an insurer is aware of situations such as this but agrees to waive any exclusionary or limiting policy
language, it is critical to get this in writing in order to estop them from asserting the language later in an attempt to
deny a claim. The ISO HO “Waiver Or Change Of Policy Provisions” clause that says, “A waiver or change of a
provision of this policy must be in writing by us to be valid.” Again, this may work only to the extent that the agent
is aware of this or similar situations, which unfortunately is often is not the case.
Seller Moves Out Before Closing
The following is a VERY common question involving an even more common situation:
“We have been in contact with an insurance carrier regarding coverage on a home where the home is
vacant (for sale), as the owner has purchased another home and is waiting for the first home to sell. Both
homes are covered by HO-5 policies as they were both owner-occupied at the time policies were issued.
The carrier states that the vacant (for sale) home is not covered as the homeowners form covers the
dwelling on the ‘residence premises.’ Since the definition of ‘residence premises’ means the one family
dwelling where you reside and the insured no longer resides at the vacant (for sale) location, coverage is
not in force on that location as of the day they move out of the vacant (for sale) location. What are your
thoughts? This is an upscale client and the asking price of the home is over $1 million.”
Here is another common scenario: A homeowner buys or builds a new home that is ready for occupancy. She has
an approved purchaser for her existing home, but it will be several days before they can close. The current owner
agrees to move into her new home and to allow the purchaser to access her current home for painting,
recarpeting and other remodeling prior to the closing. The seller leaves her HO-3 policy in place until the closing.
These are situations that no doubt exist right now in hundreds or thousands of instances across the country. A
literal reading and interpretation of the “where you reside” wording, according to some, would preclude coverage if
the dwelling is damaged or destroyed after the current owner ends her residency. Note, though, in some of the
cases in the Appendix, some courts consider the residency requirement fulfilled if the insured resides there at
policy inception.
Buyer Moves In or Takes Possession Before Closing
Here is yet another “Ask an Expert” question that mirrors the situation above:
“A person has entered into a binding agreement to purchase a home. The current owner has let their
insurance policy lapse and since the deed to the home is in the process of being changed from one
person to the next (within 60 days), they are not placing new coverage on the home. The purchaser is
currently remodeling the home before the actual closing date and he wants to protect his vested interest
in the dwelling so he wished to place homeowners insurance on the house. He will occupy and close on
the house within 60 days. Can a policy be issued for the purchaser prior to the closing date?”
The buy/sell agreement could create an insurable interest. For example, under the common law doctrine of
equitable conversion, an insurable interest may attach. However, we still have the owner-occupancy eligibility
dilemma. The prospective insured is not yet the owner and has not taken up residency while remodeling takes
place.
Going strictly by ISO manual rules, this property isn’t eligible for an HO policy, just the DP program. Again, to
avoid the hassle and expense of writing and rewriting coverage, some carriers may issue an HO policy. So, keep
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in mind the critical importance of having the carrier sign off in writing that they acknowledge the situation and
waive the “where you reside” provision (along with other limitations as warranted).
Renovations / Homes Under Construction
Below are three of many questions involving newly constructed or renovated homes, two of which involved five-
and six-figure claim denials that cited the “where you reside” language.
“Is a newly purchased home insured on an HO-3 form vacant if the insured has not moved into the home
but is there every day renovating the interior 61 or more days after the purchase date?”
The question alludes to the 60-day vacancy exclusions involving glass breakage and V&MM in the HO-3 form.
What is interesting is that these exclusions do not apply to a home under construction [emphasis added]:
Vandalism and malicious mischief, and any ensuing loss caused by any intentional and wrongful act
committed in the course of the vandalism or malicious mischief, if the dwelling has been vacant for more
than 60 consecutive days immediately before the loss. A dwelling being constructed is not considered
vacant;
However, no mention is made of a home under renovation where the risk is probably less. This inconsistency has
been brought to ISO’s attention.
However, the issue we are concerned with is the “where you reside” language, something not even acknowledged
by the agent asking the question above (and something that would probably not trigger a question of coverage in
the minds of most agents). If the strict and exclusionary interpretation of “where you reside” is applied, there is no
coverage…”where you reside” is present tense. That is, it doesn’t say “where you PLAN OR INTEND to reside.”
Note: This may vary in non-ISO forms. For example, the Texas HOA form defines “residence premises” as follows
[emphasis added]:
"Residence premises" means the residence premises shown in the declarations page. This includes the
one or two family dwelling, including other structures, and grounds where you reside or intend to reside
within 60 days after the effective date of this policy.
On the other hand, some courts look at “residency” from the standpoint of an insured’s intention to resume
residency at some point. With that broader view, since the insured does plan on residing there, one could argue
that it is a residency in progress. The opposing and more limited view, would take the position that residency has
never been established so it’s impossible to resume what doesn’t exist and has never existed. This is the position
taken in the following two claim denials.
Fortunately, in the preceding example, no loss had occurred. That was not the case with this five-figure claim:
“During Hurricane Gustav, a tree fell through the roof of our insured’s house. The home
was being remodeled and he visited daily during the renovation. The insurance
company denied the claim based on the ‘where you reside’ wording in that he was not
residing there when the damage happened. Can this wording be used to deny a claim
for a covered peril?”
Note that, by contrast, Coverage C on the personal property provides an exception to the 10%
limit for property that usually stays at an insured’s residence, in situations like this, as follows: “However, this
limitation does not apply to personal property: a. Moved from the ‘residence premises’ because it is being
repaired, renovated or rebuilt and is not fit to live in or store property in….”
The following claim denial involved a fire loss well in excess of $100,000. At the time of publication, the claim was
still being negotiated and, according to the agent, litigation appears to be the likely means of rectifying the denial.
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“Our insured purchased a house in Little Neck, NY back in December 2006 and was
planning on renovating it. He allowed his son who was a resident of his household in
Flushing, NY to move into the new house so it would not be vacant and unattended.
His son moved out when the renovations started in August of 2007 and returned to his
parents’ house at the old location. While at the new location his son never changed his
address. He lived at the new location, again so it would not be vacant basically as a
house sitter for his parents.
“Unfortunately, there was a fire at the house during renovations (not the fault of a contractor). [The HO
insurer] is denying the claim based on the fact that it does not meet the definition of ‘residence premises’
since the owner/insured did not move in. However, since his son was and is a resident of his household,
would he not be considered insured in this instance? They were advised that the son lived there during
that time before renovation. [The insurer] advised their legal department but they came back with a denial.
[The insurer] is constructing a letter to the insured regarding the denial. Please advise ASAP. Thank You.”
To answer the question in the last claim, unless named on the HO policy, the son is not a “you” and the language
“where ‘you’ reside” requires that the named insured or resident spouse (“you”) be a resident. In addition, looking
at these two claim denials, the insurers appear to be looking at the ”where you reside” ‘requirement’ as present
tense such that it presumably “requires” residency at the time of loss. Not only is that an extremely restrictive
interpretation, but residency would be impossible for a home under construction even though ISO eligibility rules
permit issuing an HO form on homes under construction.
Vacancy and/or Unoccupancy
One dichotomy of the “where you reside” issue is that there are already limitations on coverage when a dwelling
has been vacant for more than 60 consecutive days. This “Ask an Expert” question illustrates:
“Do you or anyone know of any other exclusions in the HO-3 policy that would prevent a claim from being
paid on a vacant home other than the glass breakage and vandalism exclusions?”
So the question is, what is the purpose of these specific limitations if there’s already no coverage under the
“where you reside” language for ANY loss if no one is residing there? Those that support the “where you reside”
claim denial premise respond that a dwelling can be temporarily vacant or unoccupied without the owners
relinquishing residency. That is, residency is a long-term situation and if the owners intended to return
momentarily, then the vacancy is not final. However, if the vacancy or unoccupancy is permanent, then there are
insurers and courts that would uphold the “where you reside” exclusionary wording.
In addition, even if claims are not denied, some insurers may issue mid-term cancellations, usually based on the
grounds that there is a material increase in risk. In a December 2, 2008 Bloomberg (www.bloomberg.com
) story,
a woman moved to upstate New York to live with her parents. She intended to sell her Long Island home. She,
her parents, or a neighbor checked on the still furnished house every other weekend. The insurer sent a
cancellation notice for unoccupancy. (As discussed below, the NY insurance department has now issued a
bulletin on this type of cancellation.)
This situation has increased dramatically with the number of foreclosures over the past year or more and is
expected to continue for some time in the form of denied claims or mid-term cancellations. With regard to denied
claims, in January 2009, the Tennessee Supreme Court ruled that a claim could not be denied for a mortgagee’s
interests based on the premise that foreclosure proceedings constitute an increase in risk:
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U.S. Bank, N.A., as servicer for the Tennessee Housing Development Agency v. Tennessee
Farmers Mutual Insurance Company - W2006-02536-SC-R11-CV - January 29, 2009
The issue presented in this case is whether the commencement of foreclosure proceedings constitutes an
increase in hazard for notice purposes under a standard mortgage clause in an insurance policy. The
parties to this dispute are the bank that loaned funds to a homeowner for the purchase of a house and the
insurance company that issued a personal fire and extended coverage insurance policy on the premises.
After the homeowner became delinquent on her payments, the bank began foreclosure proceedings by
notifying the homeowner of its intent to foreclose on the house.
No notification of the foreclosure was given to the insurance company which insured the house against
fire loss. Before the foreclosure process was complete, the homeowner filed for bankruptcy, which stayed
the foreclosure proceedings. Thereafter, the house was destroyed by fire due to a meth lab operation
being conducted by her husband.
The insurance company refused to pay the insurance proceeds to the bank on the theory that the
commencement of foreclosure proceedings constituted an increase in hazard of which the bank was
required to notify the insurance company under the policy. The bank filed suit against the insurance
company for breach of contract, bad faith refusal to pay an insurance claim, and violation of the
Tennessee Consumer Protection Act. The trial court granted partial summary judgment to the bank,
concluding that the bank’s failure to give the insurer notice of the foreclosure proceedings did not
invalidate the insurance coverage.
The Court of Appeals reversed, finding that the bank’s initiation of foreclosure proceedings amounted to
an increase in hazard under the policy and the bank’s failure to provide notice precluded coverage.
However, the Supreme Court ruled, “After careful review, we conclude that commencement of foreclosure
proceedings does not constitute an increase in hazard under the terms of the insurance policy or the
applicable statutory provisions, and therefore, no notice was required to be given to the insurance
company. Accordingly, we reverse the judgment of the Court of Appeals.”
http://www.tsc.state.tn.us/OPINIONS/TSC/PDF/091/USBankOPNCorr.pdf
With regard to mid-term cancellations, the New York Department of Insurance (DOI) has taken a position that a
policy cannot be cancelled because of foreclosure proceedings. In Circular Letter No. 23 (2008) dated November
19, 2008, the DOI had received numerous complaints from consumer whose homeowners policies were cancelled
after insurers claimed that their residences became unoccupied. According to the DOI:
“[T]he fact that an insured is not occupying a residence does not, standing alone, constitute grounds for
cancellation of a homeowner’s policy under Insurance Law § 3425(c)(2)(D).”
The DOI went on to say:
“Nor may insurers use the existence of a foreclosure action as a basis to cancel a homeowner’s
insurance policy under Insurance Law § 3425(c)(2)(D) or (E). The filing of a foreclosure action does not
constitute a willful or reckless act or omission or increase the hazard insured against, nor does it
constitute a physical change in the property.”
http://www.ins.state.ny.us/circltr/2008/cl08_23.htm
This notice brings into question whether the prohibition of a cancellation for foreclosure or unoccupancy is
meaningful if the carrier can simply deny any Coverage A claim due to the “where you reside” provision. While
Coverage C on personal property and Section II liability should continue, the policy would lose its most significant
coverage grant in such situations.
Some carriers have a vacancy endorsement that permits continuation of coverage with a premium charge. Even
with these endorsements, the question is do they modify the “where you reside” language? We’ve not seen one
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that does, though one vacant Dwelling endorsement included the following copyrighted language which seems to
do the trick:
“Any exclusion, condition or other reference in the policy that effectively reduces or limits coverage as a
result of a vacancy is nullified by this endorsement.”
As we can see, when the “where you reside” language is interpreted literally and restrictively, it opens up a can of
coverage worms with regard to a number of situations ranging from homes under construction to rented condos to
trusts that we thought were properly covered.
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Case Law
We have not made a comprehensive, in-depth attempt at discovering case law on this issue but even the cursory
examinations performed in developing several articles on this subject have uncovered 18 appeals level court
cases. The problem is that there is nothing conclusive about these decisions when viewed as a whole. There is
exactly a 50/50 split on whether or not the “where you reside” (or similar) language precludes coverage:
NO COVERAGE
Bryan v. United States Fire Ins. Co. (Texas, 1970)
Fisher v. Indiana Lumbermens Mutual Ins. Co. (Texas, 1972)
Doyle v. Members Mutual Ins. Co. (Texas, 1984)
Epps v. Nicholson (Georgia, 1988)
Shepard v. Keystone (Maryland 1990)
Nancarrow v. Aetna Casualty & Surety Co. (Arkansas, 1991)
Georgia Farm Bureau Mutual Ins. co. v. Kephart (Georgia, 1993)
Heniser v. Frankenmuth Mutual Ins. Co. (Michigan, 1995)
Ivanov v. Phenix Mutual Ins. Co. (Maine, 2007)
COVERAGE
O’Neil v. Buffalo Fire Ins. Co. (New York, 1849)
Joyce v. Maine Ins. Co. (Maine, 1858)
German Ins. Co. v. Russell (Kansas, 1902)
Reid v. Hardware Mutual Ins. Co. (South Carolina, 1969)
Insurance Co. of North America v. Howard (Oregon, 1982)
Farmers Ins. Co. v. Trutanick (Oregon, 1993)
FBS Mortgage Corporation v. State Farm (Illinois, 1993)
Hill v. Nationwide Mutual Fire Ins. Co. (Georgia, 1994)
Lundquist v. Allstate Ins. Co. (Illinois, 2000)
These cases are summarized in the Appendix with the reasons for the decisions, but we favor those decisions
that found coverage for several reasons.
First, in each of these cases, the primary basis for the decision in finding coverage was that words such as
“where you reside” were words of description and not a continuing warranty of occupancy, or that the residency
requirement was only applicable at the time the contract was entered into.
In an October 1997 article entitled “Does Rented Home Qualify as Residence Premises Under HO Policy?”
Elizabeth Sterne of the Property Loss Research Bureau (PLRB) says:
“It has been PLRB’s position that the most reasonable approach to this issue is to consider the definition
of residence premises to be an affirmative warranty that the insured occupy the home at the beginning of
the policy term, but that it does not require the insured to remain at the premises indefinitely. However,
based on the number of cases to the contrary, one with language identical to the HO 00 03, it seems that
each claim of this nature should be considered on an individual basis with consideration given to the
particular policy language, and even perhaps to the jurisdiction in which the claim arises.”
Second, they include more precedent-setting state Supreme Court and U.S. Court of Appeals decisions.
Third, they span a broader time period (over 150 years) and geographic/jurisdictional area.
Fourth, they support a more conscionable conclusion that an insured should not suffer a catastrophic loss
because of a “technicality” in policy language that arises from a phrase in a definition indirectly referenced in an
insuring agreement. The requirement that exclusionary language be clear and conspicuous is supported by
enumerable court decisions, as discussed in the next section.
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Reasons FOR Coverage
Above we mentioned why we favor court decisions that have refused to apply the “where you reside” language. In
a more general sense, the following are supporting or additional reasons why we believe a Coverage A claim
should not be denied based on the “where you reside” language.
“Where you reside” are words of description, not a warranty of continuing occupancy. The “where you
reside” language is not intended literally to require residency at the time of loss. This viewpoint was
expressed in Joyce v. Maine Ins. Co. (Maine, 1858), Reid v. Hardware Mutual Ins. Co. (South Carolina,
1969), and Farmers Ins. Co. v. Trutanick (Oregon, 1993), all of which are discussed in the Appendix.
The “where you reside” language is not clear and conspicuous. While Section II of the HO-3 expressly
excludes liability while a dwelling is being rented, Section I Coverage A has no similar clear and unambiguous
exclusion while a dwelling is being rented by the owner.
There is extensive case law that exclusions must be conspicuous, plain and clear to be enforceable. For
example, in Meraz v. Farmers Ins. Exchange (2001), the California court of appeals held that, “An insurer
cannot escape its basic duty to insure by means of an exclusionary clause that is unclear. [T]he burden rests
on the insurer to phrase exceptions in clear and unmistakable language.
We believe that the “where you reside” claim denial relies on vague, nebulous wording buried in a definition
and indirectly referenced in the Coverage A insuring agreement.
If the intent of the policy is to exclude coverage under these circumstances, the contract should more clearly
communicate, via exclusion, that complete nonresidency suspends coverage. For example, in one proprietary
insurer form, an attempt is made to clarify an absolute exclusion of ANY direct property damage (Coverages
A, B, or C) if, at the time of loss, the insured does not “occupy” the residence premises for dwelling purposes.
The form uses an unambiguous exclusion. While this still seems to be a potentially onerous or
unconscionable exclusion, given the potential magnitude of an uncovered Coverage A loss and the usual
worldwide coverage for personal property, at least an effort is made to clarify the insurer’s intent and clearly
express it in the form of an exclusion.
Insureds have a reasonable expectation of coverage given the limited exclusions that apply to
Coverage A and the implications of other policy provisions. There are very few “usage” exclusions that
apply to Coverage A. For example, there are limitations in Coverage C and an exclusion in Coverage B when
those types of property are used for business purposes. However, there is no similar business use exclusion
for damage to the dwelling itself under Coverage A.
As discussed earlier, the Death condition in the HO-3, the limited vacancy exclusions, and the trust
endorsement, among other policy provision, imply that there is coverage for estate executors, parties to a
trust arrangement, etc. Yet, these provisions do not modify the “where you reside” language, so the
presumption is that if this language precludes coverage, these conflicting provisions provide only illusionary
coverage.
Owner-occupancy is an eligibility issue, not a coverage issue. No one denies that the coverage and
premium structures of the ISO HO program contemplate simultaneous ownership and occupancy under the
HO-2, HO-3, HO-5, and HO-8 policies. So, it is not unreasonable that this should be a condition in order for
one of these HO forms to be issued. However, eligibility should be distinguished from coverage.
For example, under ISO’s Personal Auto program, only a private passenger auto, pickup truck, van, or trailer
is eligible for declaration under a PAP. However, absent any other exclusion, a dump truck being driven for
nonbusiness reasons is covered for liability. It is not covered for physical damage because there is clear and
conspicuous exclusionary wording that precludes coverage. However, for liability it is an eligibility issue, not a
coverage issue.
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Similarly, while the ISO homeowners manual eligibility rule clearly forbids the issuance of, for example, an
HO-3 policy unless the dwelling is owner-occupied, the policy does not as clearly exclude coverage on the
dwelling.
ISO programs have precedents that supersede the ownership-occupancy/residency requirement.
Those in favor of using the “where you reside” language to exclude coverage for damage to dwellings that are
not owner-occupied support that position using the premise that that the “where you reside” wording reflects
the intent of the policy to cover only owner-occupied dwellings.
However, that viewpoint can be refuted by examining the eligibility guidelines for the HO-6 policy which say:
“A Homeowners Policy may be issued to the owner(s) of a condominium or cooperative unit which is used
exclusively for residential purposes (except as provided in Paragraphs F. and H.). The unit may not be
occupied by more than one additional family or two boarders or roomers.
Note that this does not require that the owner occupy the dwelling unit, but rather that the unit simply be used
for residential purposes. However, the HO-6 has the same “where you reside” wording as the HO-3.
Therefore, it doesn’t follow that this wording reflects an intent that the dwelling be owner-occupied in order for
coverage to apply.
The ISO HO program allows a policy to be issued on a home under construction. It goes without saying that a
home under construction cannot be (and is not) occupied. Therefore, the “where you reside” language makes
no sense as a condition for coverage since the owner(s) are physically unable to reside in the dwelling during
much of the course of construction.
As a related example, ISO’s Dwelling program, while it can be used to insure owner-occupied properties, is
more commonly used to insure tenant-occupied properties. The DL 24 01 Personal Liability form includes the
same “where you reside” language as the HO forms despite the fact that the named insured rarely resides on
the premises.
In addition, a secondary HO policy can be written for vacation homes where the insured technically resides in
both at different times of the year.
Any perceived increase in risk of loss is immaterial or inconsequential compared to the potential for
catastrophic loss. It is quite likely that the prolonged unoccupancy or vacancy of a dwelling increases the
risk of loss…for some perils. That is evidenced by the exclusions for glass breakage and V&MM in the HO-3
policy for continuous vacancy in excess of 60 days. Yet even a home that has been vacant for 9 months
would have no greater coverage restrictions than these UNLESS the vacancy arises from a permanent
discontinuation of residency by the owners. In that case, we’re led to believe that the “where you reside”
language precludes coverage for ANY cause of loss. Yet any corresponding increase in risk that would
warrant such an absolute exclusion of coverage is almost as invisible as the exclusionary “where you reside”
wording.
The “increased risk” argument for imposing the “where you reside” language on an exclusionary basis doesn’t
hold water when you consider that it would apply to a tornado that destroys a dwelling one minute after the
owners vacate the premises. Yet residency or nonresidency has nothing to do with the loss, so why exclude it
in such a punitive way?
Referencing the prior discussion about reasonable expectations, it’s also hard to explain to an insured why
moving out of your house three days before a closing results in its destruction by a tornado not being covered,
yet if the insured’s home was destroyed in a meth lab explosion while the insured resided there, it would be
covered. True, there is no exclusion that applies to Coverage A in the ISO HO-3 if the dwelling is destroyed
by a meth lab explosion, but if an elderly insured has to unexpectedly permanently relocate to a nursing home
and that night her home is destroyed by an otherwise covered loss, the “where you reside” language
precludes coverage.
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It is onerous, unconscionable, and against public policy to exclude all losses to a dwelling on the
basis that there is a minor increase in risk for some perils. A catastrophic, bankrupting and life-changing
loss is not a suitable or appropriate “punishment” for a consumer’s ignorance of insurance contracts or that
person’s inability to identify and understand obscure exclusionary language buried in the policy, particularly
given that the majority of insurance professionals in the industry are apparently not aware of this either.
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Possible Solutions
The following potential solutions to the complete and immediate loss of Coverage A due to nonresidency are
proposed, beginning with a preferred solution and followed by increasingly less desirable measures.
Remove the “where you reside” language and rely on underwriting. Ideally, the “where you reside” or
comparable language should be removed from HO policies. Ownership-occupancy should be an eligibility, not
a coverage, issue. It should be governed, not by the policy, but by the application process at the time of new
business procurement and renewal. The new and renewal application should ask the residency question,
remind the insured of the residency requirement for eligibility, and require a signed acknowledgement. If it is
subsequently determined following a loss that the dwelling was not occupied by the owner(s) at the time of
loss, the insured(s) could be assessed an additional premium commensurate with rating at the time of loss
under the DP program or some other specified premium penalty.
Modify and introduce penalties for nonresidency. If necessary and in conjunction with the above, existing
exclusions for extended vacancy (glass breakage and V&MM losses) may apply to any form of vacancy,
unoccupancy or nonresidency. Losses which are independent of residency (e.g., tornado/windstorm) should
not be excluded at all. Other claims where there is an actuarial basis for connecting the frequency or severity
of loss to a lack of residency may be limited as to the amount paid. For example, ISO’s commercial lines CP
00 10 – Building and Personal Property Coverage Form excludes some losses in their entirety but the loss
payments for other types of losses are simply reduced by 15% for vacant properties.
Extend coverage throughout a grace period. Make this an exclusion, then absent the suggested changes
above, similar to the ISO PAP, a grace period of at least 90 days should apply before the exclusion is applied
to Coverage A. The premise that nonresidency increases the risk of loss to the extent that warrants a
complete loss of coverage immediately makes no sense given that ISO currently does not impose a vacancy
penalty for glass breakage and vandalism until 60 days has passed. While we’ve seen instances of
nonresidency by the owners that extends across multiple policy periods, hopefully with widespread education,
insureds will learn to provide notice of changes of this type.
Provide a nonresidency endorsement. As an alternative to, or in conjunction with, the above possible
changes, a “nonresidency” endorsement could be provided that extends coverage on a short-term basis. The
ISO Dwelling program is simply not a practical short-term solution for brief periods of nonresidency and it is
possible that lenders will not accept a DP form. The downside to this approach is that the agent would have to
be notified immediately to bind coverage under the endorsement and, as we have seen, often the agents has
no notice until the time of the claim.
Educate the industry and the public about this potential coverage gap. Regardless of any of the
potential solutions mentioned above, there is a HUGE need for education about this potentially catastrophic
coverage gap. It is probably safe to say that not 1 insured in 10,000 is aware of this coverage quirk. Perhaps
1 insurance practitioner in 100 is cognizant of the issue.
Consider regulatory or legislative intervention. As previously noted, at least one state insurance
department has issued a bulletin regarding mid-term cancellations for foreclosures or unoccupancy. Quite
possibly the only reason no regulator or legislature has addressed the “where you reside” issue is because
they are unaware of this issue.
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Appendix
Case Law
NO COVERAGE
Bryan v. United States Fire Ins. Co. (Texas, 1970) – Rented Dwelling
A Texas ranchowners policy insured a dwelling “while occupied by the Insured principally for dwelling purposes.”
The owner was renting an apartment in Houston where he had business interests on a month-to-month basis.
During this time he rented the dwelling to a third party on a month-to-month basis. According to Bryan’s
testimony, he intended to move back to the dwelling when he had finished his Houston business affairs. The
Texas Court of Appeals ruled that the “while occupied by” wording was a statement of coverage, not a
representation, particularly given the use of the word “while.”
Fisher v. Indiana Lumbermens Mutual Ins. Co. (Texas, 1972) – Dwelling Under Renovation
A Texas homeowners policy insured a dwelling “while occupied by the Insured principally for dwelling purposes.”
Prior to a fire, the dwelling was undergoing extensive alterations and repairs in preparation for its eventual
occupancy by the insured. In the interim, the insured was living in a dwelling several miles away. The insured
pleaded waiver and estoppel with regard to the occupancy requirement on the basis that the insurance agent
knew the house was uninhabitable and in need of repair at the inception of the policy. The U.S. Court of Appeals
for the 5
th
Circuit ruled that coverage was explicitly conditioned on occupancy, not possession or ownership.
Doyle v. Members Mutual Ins. Co. (Texas, 1984) – Dwelling Occupied by Son
A Texas homeowners policy insured a dwelling “while occupied by the Insured principally for dwelling purposes.”
The insured and his wife had moved from one town to another and the dwelling was occupied by their son at the
time of the loss. There was no evidence that the insured or his wife ever intended to return to the home. The
Texas Court of Appeals ruled that there was no coverage since the dwelling was not occupied by the insured.
Epps v. Nicholson (Georgia, 1988) – Rental Dwelling
Nicholson owned a rental home down the street from her residence. She had asked her insurance agent, who
knew both her and her tenant, to procure a policy covering the rental premises. The agent obtained a
homeowners policy that covered the “residence premises,” defined as “the one or two family dwelling, other
structures, and grounds or that part of any other building where you reside….” The Georgia Court of Appeals
effectively ruled that the insured failed to read the policy where she would have discovered the occupancy
requirement.
Shepard v. Keystone (Maryland 1990) – Unoccupied Dwelling
The insured’s mother was unable to make mortgage payments so she transferred title in the dwelling to her son
(the insured) to avoid foreclosure. The house had not been occupied for two years when it burned and the insurer
denied the claim on the basis that it was not a “residence premises” which was defined as “the one or two family
dwelling and grounds, or that part of any other building where you reside….” The court ruled that “residence”
requires “bodily presence as an inhabitant of a given place.” The U.S. District Court effectively ruled that the
insured failed to read the policy where he would have discovered the occupancy requirement.
Nancarrow v. Aetna Casualty & Surety Co. (Arkansas, 1991) – Dwelling Under Renovation
The insured moved out of their home of 14 years and into an apartment (and later a newly purchased home to
accommodate an ill mother-in-law) in order to renovate the house which they intended to reoccupy. Furniture and
other personal belongings remained at the house. Renovations were delayed due to family illness and ultimately
the death of the insured’s wife. In the meantime, the original home was burglarized and later destroyed by fire. A
renewal notice had been sent to the old residence address and not forwarded. The insurer denied the fire loss
based on the policy being cancelled, material increase in risk, neglect, and lack of occupancy and the denial was
upheld by the U.S. Court of Appeals for the 8
th
District.
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Georgia Farm Bureau Mutual Ins. co. v. Kephart (Georgia, 1993) – Dwelling Occupied by Ex-Husband
Kephart and her husband Walter lived in the subject home until they separated. The tentative divorce agreement
was for Kephart to retain the house, so Walter’s name was removed from the homeowners policy. Kephart and
her son moved out of state to her mother’s house and Walter and his girlfriend remained in the home. The house
was destroyed by fire and Kephart made claim based on a 50% interest even though the final divorce decree
provided that Walter was to keep the house. The policy defined “residence premises” as the place “where you
reside.” Kephart was the only named insured on the policy. In addition, the policy said, “the residence premises
[must be] the only premises where the named insured or spouse maintains a residence other than business or
farm properties.” The Georgia Supreme Court ruled that coverage was lacking due to the named insured’s lack of
occupancy at the time of loss.
Heniser v. Frankenmuth Mutual Ins. Co. (Michigan, 1995) – Unoccupied Dwelling
Heniser and his wife owned a vacation home and lived there intermittently for years until they divorced,
whereupon Heniser retained ownership of the property (and insured it on a homeowners policy effective in
September 1988) until he sold the property on a land contract in November 1988. The home was destroyed by
fire in January 1989. The claim was denied because the policy contained the “where you reside” language and
the insured was not residing there at the time of loss.
Heniser claimed the contract was ambiguous for three reasons: (1) the definitions section of the policy and the
conditions section were internally inconsistent, (2) it is unclear whether he had to reside there only at the time of
policy inception or throughout the term of the policy, and (3) an exclusion from coverage was deceptively placed
in the definitional section of the policy.
According to the Michigan Supreme Court, when Heniser signed the land contract, he affirmatively manifested his
intent to no longer reside at the residence premises in the future and relinquished his right to do so. The court
pointed out that, “We might be faced with a different situation if the insured has not affirmatively engaged in
behavior that indicates an intent to no longer reside at the insured premises, such as if the insured were to die, or
if the insured continues to retain the right to reside at the residence premises, such as the period between when
an insured places his home for sale but has not yet completed the transaction. These are not the facts of this
case, however, and we express no opinion on how we would resolve those scenarios.”
With regard to the “where you reside” language, the court acknowledged that while other courts have concluded
that similar language is merely descriptive of the property covered by the policy (e.g., see Hill v. Nationwide
below), no court has found this or similar language to be ambiguous. While the definition of “reside” may be
ambiguous in other contexts, there is no ambiguity in this case. Michigan courts have found the term to have two
different meanings: a legal or technical meaning and a general or popular meaning. In some contexts, the legal
term means something more than actual physical presence; it includes the intent to live at that location at some
time in the future, a meaning similar to the legal concept of domicile. In other contexts, the term requires actual
physical presence.
Heniser contended that several courts (e.g., see Reid v. Hardware Mutual and INA v. Howard below) have found
similar (“where you reside”) language to require only that the insured fulfill the policy requirement at the time the
policy was entered. In these cases, the language was viewed as an affirmative warranty and not a continuing
warranty. However, the Michigan Supreme Court in this case ruled that the phrase “where you reside” is not a
warranty but a statement of coverage and that, “While it might not occur to an insured that rental of his
property could affect his homeowner’s policy, it is a vastly different case when the insured sells the property.”
The court went on to distinguish this case from others down to the placement of semi-colons in the policies.
With regard to Heniser’s contention that the definition of “residence premises” deceptively places a coverage
exclusion in the definitions section of the policy, the court ruled that premise was without merit, stating that
“residence premises” meant the property was used as a residence. The court cited, but disagreed with, several
cases below that had ruled in favor of coverage.
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26
DISSENT
A strong dissent was provided by one of the justices on several of the points and some that were not considered
by the majority. For example, while he acknowledged that an insured should be aware of a change in
occupancy/residency, an insured should also be aware that he has failed to pay the premium on a timely basis.
Yet in the latter case, the insurer is still obligated to give advance written notice of cancellation.
With regard to the “where you reside” and similar language of policies, the dissent cited Rush v. Hartford Mut. Ins.
Co. (Virginia, 1987) where the U.S. District Court said, “the mere statement that the insured property is a dwelling
used principally for dwelling purposes is not clear and explicit enough to create a warranty.” The Court
characterized the clause as a representation required to be true at the time the policyholder applied for insurance.
Ivanov v. Phenix Mutual Ins. Co. (Maine, 2007) – Dwelling Under Renovation
Ivanov’s father-in-law purchased a home in Ivanov’s name that required extensive renovations before Ivanov was
allegedly to move from Russia to the home. Subsequently the property burned down and the claim was denied by
the insurer, citing the homeowners “residence premises” definition which included, “(a) The one family dwelling,
other structures, and grounds; or (b) That part of any other building” in which the insured lives “and which is
shown as the residence premises in the Declarations.” The court, citing the Maine case of Wheeler v. The
Hartford Ins. Co. for support, ruled that the residency requirement was not ambiguous and the loss was not
covered. [Note: This decision conflicts with Joyce v. Maine Ins. Co. below.]
COVERAGE
O’Neil v. Buffalo Fire Ins. Co. (New York, 1849) – Unoccupied Dwelling
This case involved a fire policy on a house that because unoccupied three weeks prior to a fire. While there was
apparently no contract language to the effect, the application and policy described the premises as “occupied by a
certain individual as a private residence.” The NY Court of Appeals ruled that this did not amount to a warranty for
the continuance of the occupation during the risk but rather a warranty of the fact that the insured was the
occupant at the date of the policy, and nothing more. In other words, it was an affirmative stipulation that the
house was occupied at the time of policy inception, but not a promissory agreement that the insured should
continue to occupy it.
Joyce v. Maine Ins. Co. (Maine, 1858) – Unoccupied Dwelling
When the fire policy was procured by the insured, he occupied the dwelling but subsequently moved out so that it
was unoccupied at the time of the fire. The Maine Supreme Court ruled that the policy language “one story
dwellinghouse occupied by” the insured were words of description and did not imply a warranty that it should be
occupied by him throughout the term of the policy.
German Ins. Co. v. Russell (Kansas, 1902) – Vacant Dwelling
The Kansas Supreme Court ruled that a statement in the application that the dwelling was occupied by the
insured and family was only a warranty of the situation at the time the insurance was effected. However, a failure
to notify the carrier of the circumstances as required by this contract voided coverage.
Reid v. Hardware Mutual Ins. Co. (South Carolina, 1969) – Sold/Rented Dwelling
The insureds purchased a homeowners policy for a “one story frame constructed, approved roof, owner occupied,
one family dwelling.” The Reids sold the property (but remained liable on the mortgage) which subsequently
burned down and the claim under their still effective policy was denied on the basis that the dwelling was no
longer owner occupied. The South Carolina Supreme Court found in favor of the Reids on the basis that “owner
occupied” was only an affirmative warranty that the Reids occupied the home at the time the policy was issued.
Specifically, the court stated, that the term was a “description merely and is not an agreement that the insured
should continue in the occupation of it. There is no provision in the policy contract that the dwelling would be
“owner occupied” during the term of the insurance contract nor any requirement that if the premises are otherwise
occupied than by the owner, notice of such change of occupancy or use would be given to the insurer.”
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Insurance Co. of North America v. Howard (Oregon, 1982) – Rented Dwelling
Howard split time between the subject residence and another residence, moving some furniture to the other
residence, but leaving a substantial amount in the subject residence. She subsequently rented the subject
dwelling because she was planning a trip and did not want the house to be vacant for any length of time. She
testified that she did not want to give this dwelling up as a home but had not made a final decision whether to do
so or not. Two weeks after renting the home, it burned down. The homeowners policy covered the residence
“owned and occupied by the insured exclusively for residential purposes.” The U.S. Court of Appeals for the 9
th
District found that the term was a representation that did not impose a condition requiring the policyholder to
continue to live in the residence. The insurer cited Bryan v. United States Fire Ins. Co. (see above) and Howard
cited Reid v. Hardware Mutual Ins. Co. (see above). The court found Reid to be “far more pertinent and
persuasive” because Bryan expressly provided that coverage was afforded “while” occupied by the insured.
The court also opined that, “…if an insurance company wishes to have a homeowner’s policy terminate upon
rental of his home, it must so provide explicitly and unambiguously in the policy of insurance, and that a mere
statement in the policy that he is the owner and occupant is wholly insufficient for this purpose. Under any
property view of the law, a homeowner is entitled to be given specific and unequivocal notice in the insurance
policy that his coverage will be forfeited upon his rental of his home so that if a death in the family, other changes
in family or economic circumstances, or even just a desire to change his way of life, causes him to move from his
home, he may make whatever other insurance arrangements are necessary to protect the asset which often
represents all the remaining proceeds of a lifetime of labor.”
The court also made reference to a “business” exclusion later in the policy that excepted “the occasional rental or
holding for rental of the whole or any portion of the residential premises for dwelling purposes.” The court opined
that if this was an issue that a recent widow who leased her home for a one-year period while she attempted to
resolve her future plans was not in the business of renting homes.
Farmers Ins. Co. v. Trutanick (Oregon, 1993) – Rental Dwelling
The insured rented the dwelling to two successive tenants, the latter who sublet the lower floor to someone who
ran a meth lab. Subsequent damage was denied by the carrier on several grounds, including “contamination” and
the fact that the owner did not occupy the dwelling, citing the “where you reside” language. The Oregon Court of
Appeals ruled in favor of the insured on all counts and reasoned, citing the INA v. Howard case (see above) that
the “where you reside” language “is a description merely and is not an agreement that the insured should
continue in the occupation of it.”
FBS Mortgage Corporation v. State Farm (Illinois, 1993) – Rented Dwelling
The insureds bought a two-story house with separate living quarters upstairs and down and rented out the bottom
floor. The couple divorced and the husband was incarcerated but rented out the top floor while in jail. The upstairs
tenant then moved out and the incarcerated insured put someone in charge of overseeing the house which was
then totally destroyed by fire. The mortgage company foreclosed on the insureds and filed a claim with the
insurer. The insurer denied the claim because the mortgage company was aware of the change in occupancy but
failed to notify the insurer as required by the policy’s mortgage clause. The court ruled against that motion then
focused on the “where you reside” issue, opining that it was ambiguous because it wasn’t clear if it required
continuous physical presence or forbid temporary absences by the insured; that is, it fails to establish when and
for how long the insured must be physically present in order to “reside” there. The court ruled that it is generally
understood to include intent and permanency of abode in addition to mere presence. With regard to the “where
you reside” ambiguity, the court ruled that the language is unenforceable since it is inconsistent with the Standard
Fire Policy (SFP) law of the state. The only exclusion in the SFP involving occupancy provides that an insurer will
not be liable for losses occurring when “a described building, whether intended for occupancy by owner or tenant,
is vacant or unoccupied beyond a period of sixty consecutive days.”
Hill v. Nationwide Mutual Fire Ins. Co. (Georgia, 1994) – Unoccupied Dwelling
The insureds moved out of their house two months before it suffered damage in a fire. The insurer cited the
“where you reside” language and contended that it was tantamount to a clause that states coverage will cease
when the premises re no longer used as the residence of the insured. The Georgia Court of Appeals responded,
“In construing an insurance policy, the test is not what the insurer intended its words to mean, but what a
reasonable person in the position of the insured would understand them to mean. The policy should be read as a
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28
layman would read it and not as it might be analyzed by an insurance expert or an attorney.” The court held that
the phrase “where you reside” does not impose residency requirements but rather “may be viewed as relating
only to identification of the [covered premises].” The court also said that removing all coverage for the dwelling
due to nonresidency would render other portions of the policy ineffectual, such as the exclusions for certain perils
due to vacancy or unoccupancy, noting that these provisions are the only references to vacancy in the policy.
Lundquist v. Allstate Ins. Co. (Illinois, 2000) – Unoccupied Dwelling
The Lundquists moved to a new house and signed a contract to sell the subject home. Prior to closing, arsonists
burned the subject house down. The insurer denied the claim based on the lack of residency and a vacancy
exclusion, citing Heniser v. Frankenmuth, George Farm Bureau v. Kephart, and Doyle v. Members Mutual (see
above). The insureds cited FBS Mortgage v. State Farm. The Illinois Court of Appeals found the FBS case most
compelling and remanded the case for further proceedings on the issues of vacancy and occupancy.
Additional Reading
The following articles formed the basis for this paper and are recommended for more in-depth reading on this and
related topics. They are available only to Big “I” member agencies or paid Virtual University subscribers and
require a login to access. If you work for a member agency but do not know your personal login, please email
and provide your name and agency name and contact information.
“Rent Your Home, Void Your Insurance Policy”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/WilsonRentVoid.htm
“Renting Condos (and Homes) to Others”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/WilsonRentCondos.htm
“Moving May Bankrupt Your Insureds…or You!”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyWhereYouReside.htm
“HO Coverage for Homes in Foreclosure”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/WilsonForeclosures.htm
“When Residents Have No Contents Coverage (and Worse)”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyResident.htm
“There’s No Place Like Home…for an E&O Claim”
http://www.iiaba.net/VU/Lib/Ins/PL/InHomeBusiness/WilsonIHBEO.htm
“Homeowners in Transition”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/EdwardsTransition.htm
“HO Policies Are NOT for Corporations”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyCorporations.htm
“Insuring Homes Owned by LLCs”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyLLCs.htm
“Complications from a Named Insured's Death”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyDeath.htm
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29
“Dealing with Divorce”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyDivorce.htm
“Insuring Personal Trusts”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyTrusts.htm
“Personal Trusts and the HO Policy
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/ThompsonTrusts.htm
“Another Look at Personal Trusts
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/EdwardsTrusts.htm
“Building Your Own Home…Insurance Implications”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyHomebuilder.htm
“Insuring Rental Dwellings”
http://www.iiaba.net/VU/Lib/Ins/PL/Homeowners/FacultyRentalDwgs.htm