of the hotel, showing the relative position of guestrooms, corridors, service areas, and
other areas significant to guestroom cleaning.
Further, on the house break-up plan the executive housekeeper should also mark the room
sections of 13-20 rooms at a time, which are adjacent to each other. This is done to
ensure that individual guest room attendants (GRAs) or a team s GRAs can be assigned
to a particular section each. For convenience, the room sections could be assigned
numbers as well.
Finally, the house divisions for supervisors is done and marked on the house break-up
plan. House divisions consists of 4-6 room sections along with the associated corridors,
elevators, stairways, service areas, and storage areas. They are done for the reference of
the housekeeping department staff. They can be named according to the theme of the
hotel as well.
Workload of GRAs and Supervisors
After finalizing the house break-up plan the executive housekeeper decides on the
number of rooms that should be assigned to each GRA and to each of their supervisors.
The number of rooms that should be cleaned by the single GRA may range from 13 to 20
rooms per day. The executive housekeeper determines the number of rooms by keeping
in mind several factors, such as the size of the guestrooms, the types of guestrooms, the
kinds of fixtures, furniture, and other contents in the guestroom, whether assignments are
made for team cleaning or individual
cleaning, and so on.
STAFFING CONSIDERATIONS
This step is centered at the hiring of
workforce. The executive housekeeper
must ensure that all documents which
play crucial role in management of
workforce are in place before the
completion of recruitment process for
example job description, position
description and job specification. For
keeping a record of the staff hired, the