F. No. 31011/12/2022-Estt.A-IV Government of India Ministry of

F. No. 31011/12/2022-Estt.A-IV

Government of India

Ministry of Personnel, Public Grievances & Pensions

Department of Personnel

Training

Establishment A-IV Desk

***

North Block, New Delhi.

Dated 29th August, 2022

OFFICE MEMORANDUM

Subject:

Instructions on booking of Air Tickets on Government Account in

respect of Leave Travel Concession (LTC) - regarding.

The undersigned is directed to refer to the above mentioned subject and to

state that in view of the disinvestment of Air India and the consolidated instructions

issued consequently by Department of Expenditure vide O.M. No. 19024/03/202 1-

E.IV dated 16.06.2022, which is also applicable in case of air journey in respect of

LTC, it has been decided that:

In all cases of air travel in respect of LTC, air tickets shall be purchased

only from the three Authorized Travel Agents (ATAs), namely:

(a)

M/s Balmer Lawrie & Company Limited (BLCL),

(b)

M/s Ashok Travels & Tours (A'fl'),

(c)

Indian Railways Catering and Tourism Corporation Ltd. (IRCTC).

ii.

The choice of the travel agent for booking of ticket from the three authorized

travel agents is left open to the Ministry/Department and the official in case

of self booking, based on convenience and service quality. No agency

charges/convenience fees will be paid to these ATAs.

iii.

Government employees are to choose flight having the

Best Available Fare

on their entitled travel class which is the

Cheapest Fare

available,

preferably for Non-stop flight in a given slot, mentioned below, at the time of

booking. They are to retain the print-out of the concerned webpage of the

ATAs having flight and fare details for the purpose of the settlement of the

LTC claims.

(a)

On the day of travel in the desired 3 hours' slot of following time band -

00:00 hours to 03:00 hours, 03:00 hours to 06:00 hours, 06:00 hours to

09:00 hours, 09:00 hours to 12:00 hours, 12:00 hours to 15:00 hours,

15:00 hours to 18:00 hours, 18:00 hours to 21:00 hours, 21:00 hours to

24:00 hours.

(b)

With provision of optimizing within a 10% price band, for convenience

and comfort.

iv.

Employees are encouraged to book flight tickets at least 21 days prior to the

intended date of travel on LTC, to avail the most competitive fares and

minimize burden on the exchequer.

Contd . . .2

-2-

Employees are also encouraged to avoid unnecessary cancellations.

Cancellations made less than 24 hours before intended travel on LTC, will

require the submission of a self-declared justification by the employee. All

the three ATAs have been directed to provide zero/nil cancellation charges.

Till then, cancellation charges are to be reimbursed for all cases where

cancellation was due to the circumstances/reasons beyond the control of

Government employee.

vi.

Employees should preferably book only one ticket for each leg of intended

travel on LTC. Holding of more than one ticket is not allowed.

vii.

While tickets may be arranged by the office through the travel agent,

employees are encouraged to make ticket booking digitally through the Self

Booking Tool/online booking website/portal of these 3 ATAs only.

Employees must register their official Government Email-Id with these three

agencies to book their air tickets digitally through above modes for travel by

any airlines.

viii.

In case of unavoidable circumstances, where the booking of ticket is done

from unauthorized travel agent/website, the Financial Advisors of the

Ministry/Department and Head of Department not below the rank of Joint

Secretary in subordinate/attached offices are authorized to grant relaxation.

ix.

No Mileage Points will be generated against travel on Government account.

Provisions for Advances

(i)

Government employees entitled for air travel, may apply for LTC advance with

the print-out of the concerned webpage of authorized travel agency having

suitable flight and fare details while tracking the fare of the flight under the

three hour time slot, as mentioned at Para 1 (iii) (a) above, at least 30 days

prior to the intended date of journey.

(ii)

Government employees not entitled for air travel and wish to travel by air but

not under the Special Dispensation Scheme, may apply for LTC advance with

reference to Rail/Bus fare.

(iii)

Those Government employees who are not entitled for air travel but who wish

to travel by air under the Special Dispensation Scheme, may apply for LTC

advance with reference to Rail/Bus fare from their Headquarters/place of

posting up to Kolkata/ 0uwahati/ Chennai/ Visakhapatnam / Delhi/Amritsar

plus air fare (indicated in print-out of the concerned webpage of authorized

travel agency having suitable flight and fare details) from the relevant

railhead in Kolkata/ Guwahati/ Chennai/ Visakhapatnam/ Delhi/ Amritsar

till the place of visit in North East Region/Union Territory of Jammu &

Kashmir/ Union Territory of Andaman & Nicobar/Union Territory of Ladakh.

Contd

-3

Provisions for Reimbursements

(i)

In case, at the time of actual booking of the ticket after receiving the advance,

there is any difference in fare owing to the time gap between request for

advance and grant of advance, the difference in fare will be adjusted at the

time of settlement of LTC claim.

(ii)

In all cases wherein the non-entitled Government employees travel by air

under Special Dispensation Scheme directly from their Headquarters/place of

posting to the place of visit in NER/J&K/A&N/Ladakh, the Government

employees must take the print-out of the concerned webpage having flight and

fare details of the flight for relevant railhead viz. Kolkata/ Guwahati/ Delhi!

Amritsar/ Cherinai/ Vishakhapatnam to the place of visit viz. NER or UT of

J&K or UT of Ladakh or UT of A&N within the same time-slot where the direct

flight has been booked for the purpose of reimbursement. In case the flight

tickets are not available in the same slot, the print out of the details of the

flights available in the next slot may be retained.

In such cases, the reimbursement will be restricted to the actual air fare

for the direct journey or the fare entitled under Special Dispensation Scheme,

whichever is less.

(iii)

Government employees not entitled for air travel and wish to travel by air but

not under the Special Dispensation Scheme, are also required to book their

air ticket through only the three ATAs mentioned above irrespective of booking

time limit. However, the reimbursement will be restricted to the actual air fare

or the entitled train/bus fare for the shortest route, whichever is less

2-9

(Satish Kumar)

Under Secretary to the Government of India

Tel: 2304 0341

All Secretaries of Ministries! Departments

(As per Standard List)

Copy to:

Comptroller & Auditor General of India, New Delhi.

Union Public Service Commission, New Delhi.

Central Vigilance Commission, New Delhi.

Central Bureau of Investigation, New Delhi.

Parliament Library, New Delhi.

All Union Territory Administrations

Lok Sabha/ Rajya Sabha Secretariat.

All Attached and Subordinate Offices of Ministry of Personnel, P.G. & Pensions.

Hindi Section for Hindi version.