HSBC Expat
Tariff of Charges
†
The prices and information in this Tariff
form part of the Terms that apply to your
account. The information, rates and prices
in this Tariff of Charges (“Tariff”) are correct
as at 28 September 2021.
account.
Where fees are quoted in sterling, we
reserve the right to convert the fee into the
currency of the account to which the fee
relates. Such conversions will be made
at the HSBC Expat exchange rate that
is prevailing when we take the fee.
ELIGIBILITY CRITERIA FOR HSBC EXPAT
Details of other charges not listed are
available by calling +44(0) 1534 616313
for Premier customers and, for Advance
customers, please call +44(0) 1534 616212.
To help us to continually improve our
service, and in the interest of security,
we may monitor and/or record your
communications with us. References
in this Tariff to the UK also include Jersey.
Service
Minimum Relationship
Balance
Annual Sole
Salary
Underfunding
Fee
HSBC Premier
£50,000*
or
£100,000*
£35*
HSBC Advance
£15,000*
N/A
£15*
† HSBC Advance is no longer available from 01/07/22. Information provided is for existing HSBC Expat Advance customers only.
* or currency equivalent
Our fees are usually deducted on the fifth
working day of the month, or the next
working day after the fifth.
PREMIER
Customers who qualify as an HSBC Premier
customer in any other part of the HSBC
Group are automatically eligible for our
HSBC Premier service. Therefore such
customers already fulfill the minimum
requirements for Premier service and do not
have to maintain the Relationship Balance
or the Annual Sole Salary threshold with
HSBC Expat. The HSBC Expat Underfunding
Fee will not apply to such customers
as long as the customer maintains their
HSBC Premier status.
Please advise us if you qualify as a Premier
customer in any other part of the HSBC
Group. We may from time to time ask
you to evidence that you continue to fulfill
the criteria for Premier customer status
(including minimum relationship balances
or annual sole salary).
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FEES FOR USING DEBIT CARDS
Sterling and US dollar Debit Cards
Type of Card
Cash Withdrawal
Purchases
Exchange Rate
Adjustment
HSBC Premier
sterling Debit Card
No additional HSBC
transaction charges for
withdrawals; some cash
machine providers may
impose a charge. This
should be shown on
the screen before the
transaction is completed.
No additional HSBC
transaction charges
when purchasing in
sterling.
2.75% Exchange
Rate Adjustment
applied to non-
sterling
transactions
(including cash
withdrawals
and purchases).
HSBC Advance
sterling
Debit Card
No additional HSBC
transaction charges for
withdrawals; some cash
machine providers may
impose a charge. This
should be shown on
the screen before the
transaction is completed.
No additional HSBC
transaction charges
when purchasing
in sterling.
2.75% Exchange
Rate Adjustment
applied to non-
sterling
transactions
(including cash
withdrawals
and purchases)
US dollar
Debit Card
No additional HSBC
transaction charges for
withdrawals; some cash
machine providers may
impose a charge. This
should be shown on
the screen before the
transaction is completed.
No additional HSBC
transaction charges
when purchasing in
US dollars.
2.75% Exchange
Rate Adjustment
applied to non-
US dollar
transactions
(including cash
withdrawals
and purchases).
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CREDIT CARDS
Sterling Credit Cards are provided by HSBC
Bank plc in the UK.
Details of the latest charges for Credit Cards
can be found at: expat.hsbc.com/1/2//hsbc-
expat/products/cards
INTERNATIONAL CURRENCY CARDS
Details of charges for the American
Express® International Currency Cards
brought to you by HSBC Expat can be found
at: expat.hsbc.com
International Currency Cards are provided
by American Express Services Europe
Limited.
OVERDRAFTS
Interest we charge on Unarranged
Overdrafts
For all unarranged overdrafts or borrowing
we will charge you 8.5% over the relevant
currency base rate.
Interest we charge on Arranged
Overdrafts
For Premier customers with an arranged
overdraft, we will charge you 2.5% over the
relevant currency base rate.
For Advance customers with an existing
arranged overdraft, we will charge you 8.5%
over the relevant currency base rate. We do
not currently offer new arranged overdrafts
to Advance customers.
The currency base rates are the Bank of
England Base Rate, the US Federal Reserve
Funds Rate or the European Central Bank
Repo Rate, as applicable.
Further details can be obtained by calling
us on +44(0) 1534 616313 for Premier
customers and +44(0) 1534 616212 for
Advance customers or, alternatively, contact
us as set out in the overdraft letter that we
send to you.
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MULTI CURRENCY CHEQUE DEPOSIT
ACCOUNTS (NO LONGER ON SALE)
You will be charged a maintenance fee at
a rate of £25 per half year for this account.
The fee is payable on the last working day
of April and October.
30 AND 90 DAY NOTICE ACCOUNTS
(NO LONGER ON SALE)
Withdrawals made without the required
notice period will incur a fee, which will
be the equivalent of 30 or 90 days’ interest
(whichever is applicable) on the amount
withdrawn.
FIXED TERM DEPOSIT ACCOUNT (FTDA)
Taking your money out before the end of
the term
There's no cooling-off period. That means
that you can't change your mind and get
your money back after you've opened the
FTDA. You will cease to earn any interest
from the date of your request to withdraw.
For FTDAs started before the 14th
October 2022
We will deduct a fixed fee of GPB50 (or
currency equivalent). You may also be
charged a further fee reflecting any extra
cost we incur in funding the withdrawal and
repayment to you. This will depend on the
current balance, the unexpired term and
current marker rates for deposits. We will
provide you with a statement at the start and
the end of the term of your FTDA.
For FTDAs started on the 14th October
2022 or later
If your term is less than 12 months, you can
take the full amount out before the end of the
term, but you will lose 90 days of interest as
a fee. If your term is 12 months or more, you
can take the full amount out before the end
of the term but you will lose 180 days of
interest as a fee.
MANAGING YOUR MONEY
Cost of statements if issued more
frequently than annually (per statement).
Copy of issued statements £0.50 per sheet
(subject to a maximum fee of £10)
Third party cheques
returned unpaid £25 per item
SENDING AND RECEIVING MONEY
When sending and/or receiving money, you
may incur fees levied by:
1. HSBC Expat
2. Third Party Banks
The following information will help explain
the charges levied by HSBC Expat.
In addition, we explain how you may choose
to pay for both the HSBC and Third Party
Bank fees.
1. HSBC Fees/Charges:
The fee for making payments from your
account depends upon whether you have
an HSBC Premier or HSBC Advance service
on the account with Expat from which the
payment is made.
Also, the manner in which you instruct the
payment will determine the extent of
HSBC Charges.
• Online Banking Service:
This will incur the lowest level of fees as
the payment is entered directly into our
payment system by you. However, this
is subject to certain payment restrictions
to mitigate fraud and therefore you will
incur the higher Telephone Banking
Service fee for larger payments.
• Telephone Banking Service/Post:
These payments incur a higher fee
due to the involvement of HSBC
employees within the process, entering
the payment details into our system,
conducting relevant checks and
providing support and guidance on the
payment.
The HSBC fees are detailed in the table
below.
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Statement Type
HSBC Premier
HSBC Advance
Paper Statement
Free
£1
Online Statement
Free
Free
Payments from your account using our
Online Banking Service:
Type of Transfer
HSBC Premier
HSBC Advance
To an account held in your name
at a UK HSBC branch
Free
Free
To an account held in another
name at a UK HSBC branch
Free
Free
To any other account held within
the HSBC Group
Free
Free
To an account held with any
other bank
£4
£6
Type of Transfer
HSBC Premier
HSBC Advance
Global Transfers
Free
£5*
*The sterling fee to make a Global Transfer with the HSBC Advance service is currently £5.
If your HSBC Advance accounts are in different currencies other than sterling, the relevant
fee will be charged in the relevant currency. Details of these fees are available on our
website expat.hsbc.com
Payments from your account by our
Telephone Banking Service and by post:
Type of Transfer
HSBC Premier
HSBC Advance
To an account held in your name
at a UK HSBC branch
Free
Free
To an account held in another
name at a UK HSBC Branch
Free
Free
To any other account held within
the HSBC Group
Free
Free
To an account held with any
other bank
£9
£14
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2. How to pay for these fees:
When sending and/or receiving money, you
will be asked how you wish to pay for the
associated fees.
Shared
Beneficiary
Payee*
There are three choices summarised as
follows:
1. Shared
2. Beneficiary
3. Payee
The tables below will help explain
these further.
Who Pays:
HSBC Fees
Third Party Fees
Payee (You)
Deducted from your account.
Payment amount sent in full.
Deducted from your account.
Payment amount sent in full.
Beneficiary (Recipient)
N/A
N/A
* Sending a payment using the Payee option is subject to an additional charge levied by
HSBC Expat ranging from GBP10 and GBP15. This is to cover additional third party costs
incurred; however, for any third party costs incurred that exceed the respective additional
charge, HSBC Expat reserves the right to charge back to your account at a later date this
additional amount.
N.B. As required by United States Regulations, all USD remittances are routed through
HSBC Bank USA and incur an increased processing fee of £15.00.
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Who Pays:
HSBC Fees
Third Party Fees
Payee (You)
Deducted from your account.
Payment amount sent in full.
N/A
Beneficiary (Recipient)
N/A
Deducted from payment
amount sent.
Who Pays:
HSBC Fees
Third Party Fees
Payee (You)
N/A
N/A
Beneficiary (Recipient)
Deducted from payment
amount sent.
Deducted from payment
amount sent.
CHEQUES
Cheques drawn on banks abroad and paid
into your account with us:
HSBC Premier The greater of £20 or
0.2% of the cheque value
to a maximum £70
HSBC Advance The greater of £25 or
0.25% of the cheque
value to a maximum £70
MISCELLANEOUS
Please note that there may be additional
fees charged by the issuing bank which will
be deducted from the amount received.
Inward collections
(cheques drawn on
accounts with us
and presented through
foreign banks) £25
Emergency Encashment Charges and Amounts
HSBC Premier Fee free (subject to available funds and a maximum
request of US$10,000 (or equivalent))
HSBC Advance Fee free (subject to available funds and a maximum
request of US$10,000 (or equivalent))
Support opening an Overseas Account:
HSBC Premier Free (subject to suitability)
HSBC Advance £100
Specific Requests for Written Information, including confirmation of details on payments
from your account:
HSBC Premier £5 per request
HSBC Advance £10 per request
Provide copy cheque/details of payee £25
Investigation Charges:
Item within last six months £25
Item between 6-12 months old £50
Item over 12 months old £100
Balance confirmation letters:
HSBC Premier £5
HSBC Advance £10
GENERAL NOTES AND EXPLANATIONS
Our interest rates and fees may change
from time to time.
Where we describe something as “free”, we
mean that there are no additional charges
applied by HSBC.
Gross: The rate before the deduction of tax.
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HERE’S HOW YOU CAN CONTACT US:
Telephone our Customer Care Team
+44(0) 1534 616028
Our Customer Care Team is open Monday
to Friday, 8am - 5pm (UK time).
Outside of these hours, our 24/7 Contact
Centre is here to assist you by calling
+44(0) 1534 616313.
We may monitor and record telephone calls
so we can improve our services and for
security reasons.
Online
If you’re an existing customer and use our
Online Banking Service, you can use the
Contact Centre to send us a Secure
Message once you have logged on.
Alternatively, you can email us at:
Expat.Customer[email protected]
Our website is: expat.hsbc.com
Post
Write to us at the following address:
Customer Care Team
HSBC Expat
HSBC House
Esplanade
St Helier
Jersey JE1 1HS
Channel Islands.
HSBC Expat is a division of HSBC Bank plc, Jersey Branch and is regulated by the Jersey
Financial Services Commission for Banking, General Insurance Mediation, Investment, and
Fund Services Business. Principal address: HSBC House, Esplanade, St. Helier, Jersey,
JE1 1HS, Channel Islands. HSBC Bank plc, registered in England and Wales number 14259,
with limited liability. Registered office 8 Canada Square, London E14 5HQ. 201230CVM
©HSBC Bank PLC 2021. All Rights Reserved.
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