Electronic Application/Declaration Startup Guide

PC with internet connection

Basic Resident Registration Card with electronic certificate stored

IC Card reader/writer

Windows Macintosh

Microsoft Windows 8.1(32bit / 64bit)

Microsoft Windows 8(32bit / 64bit)

Microsoft Windows 7 SP1(32bit / 64bit) *1

Microsoft Windows Vista SP2(32bit) *2

Microsoft Windows XP SP3(32bit) *2

OS X 10.8 Mountain Lion

OS X 10.7 Lion

Web

browsers

Internet Explorer 11/10/9.0/8.0 Safari 6.0

JRE

You will need JRE (Java Runtime Environment) to use some parts of the user client

software. For more information, please refer to the Public Certification Service for

Individuals website and click “What is JRE (Java Runtime Environment)?”

（http://www.jpki.go.jp/e-apply/index.html ）

*1：When you use “Magnifier tool” (Windows 7 and later) to view the user client software Ver2.3,2.4, you may find a

part of view on screen displays irregularly, however it will not affect your e-Tax and/or other applications.

*2：User client software is not compatible with 64bit OS.

Your PC must comply with the requirements below for electronic applications/declarations

using an electronic certificate of Public Certification Service for Individuals.

You may need additional software and/or JRE (Java Runtime Environment) for individual agencies

you are making applications at. Please check individual agency websites for their system

requirements.

Public Certification Service

for Individuals

Electronic Application/Declaration

Startup Guide

Step

１

Step

２

※ Can be obtained at your local municipal office where you have your resident record

※ Can be purchased at electronic stores or electronics

manufacturer websites

Step

３

Purchasing an IC card reader/writer*3

An IC card reader/writer is a device to read information recorded on the card.

Confirming the connection（For Windows）

※ For Macintosh, please go to “System proﬁler” to confirm the connection.

Confirm the connection of IC card reader/writer to your PC.

※Below instructions for Windows Vista Device Manager.

① “Start”（スタート）→”Computer”（コンピュータ） right click →”Property”（プロパティ）

→”Device Manager”（デバイスマネージャ）→“Continue”（続行）

② One of the below will appear on Device Manager page.

・Name of IC card reader/writer e.g.）”FeliCa Port”

・”Smartcard reading device”（スマートカード読み取り装置）

③ Click on”+,” serial number of

IC card reader/writer appears,

then double click on it.

④ Check to see if it says

“This device is operating normally.”

（このデバイスは正常に動作しています。）

Installing a IC card reader/writer and connecting it to your PC

With installation CD Without installation CD

※Do not connect an IC card reader/writer until

installation is completed.

①Installation of driver software

Follow the instruction booklet and

install the driver software.

②Connecting it to your PC

Connect an IC card reader/writer to your PC.

Plug the USB connection into a port on your

PC.

①Connecting it to your PC

Connect an IC card reader/writer to your PC.

Plug the USB connection into a port on your

PC.

②Automatic installation of driver software

Installation will start automatically. Follow

the instructions on screen to complete.

It may take a while when installing automatically.

Do not disconnect the cable of the IC card

reader/writer from your PC until installation is

completed.

*3：IC card reader/writers may differ from one municipality to another, and some may not be compatible with

the Public Certification Service for Individuals. Please check at your local municipal office or on the website

below before purchasing.

(JPKI IC card Reader writer Organization：http://www.jpki-rw.jp/ )

Read-a-wan

Operation confirmation（For Windows）

※For Macintosh, please refer to the website.（http://www.jpki.go.jp/download/howto_mac/certificate_p03.html）

Use an IC card reader/writer to check your certificate.

① Insert your Basic Resident Registration Card in the IC card reader/writer.

② ”Start”（スタート）→”Public Certification Service for Individuals”（公的個人認証サービ

ス）→”JPKI users software”（ JPKI利用者ソフト） →”Your certificate”（自分の証明書）

③ Use the password you set at the time you obtained an electronic certificate.

④ On the basic information page, click “Confirmation of validity”（有効性の確認） to

get a result of validity confirmation.

Downloading the software

① Go online to the Public Certification Service for Individuals website.

http://www.jpki.go.jp/

② Click on “Download user client software ”（利用者クライアントソフトのダウンロード）

③ Download Client software which is compatible with your PC.

・”Start” （スタート）→”Public Certification Service for Individuals” （公的個人認証サービス）→”Utility”（ユー

ティリティ） to change the password for your electronic certificate.（4-16 Letters and numbers. To maintain

higher security, we suggest to make up a password with mixture of more than 8 letters and numbers and

change it regularly. Do not use your name or birthday which can be predicted easily.）

・If you make 5 consecutive attempts with the wrong password, the system gets locked and you can only

unlock it at the municipal office.

Step

４

Installation

After downloading “JPKIAppli02-04.exe（Windows）” or “JPKI02-03.dmg

（Macintosh）” double-click the icon and follow the prompt for installation.

Please enquire at your local municipal

office.

http://www.oss.mlit.go.jp/

*Japanese version only

http://www.e-tax.nta.go.jp/

*Japanese version only

FAQ…

Procedures noted here may differ from one agency to another

depending on which agency you are making an

application/declaration at. For more information, please enquire with

the individual agency.

Q. I want to change my electronic certificate password.

A. To change your password, ”Start“（スタート）→”All program” （すべてのプログラム）→”Public

Certification Service for Individuals”（公的個人認証サービス）→”Utility”（ユーティリティ）→”Change

password”（パスワード変更）. You can choose your 4-16 letters password from the following:

ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789.

Q. My password for the electronic certificate is locked.

A. The system gets locked when you make 5 consecutive attempts with the wrong password. Please unlock it

at the municipal office.

Q. There is an error message saying “ IC card cannot be detected.”

A. Check ; Installation of IC card reader/writer,

Setup of IC card reader/writer for user client software,

and reinstallation or confirmation of updates of user client software.

If the problem still exists, contact the maker of IC card reader/writer.

Q. Setting of user client software IC card is “Automatic detection”, but error message comes up saying

“Unable to connect to IC card” when I view my certificate.

A. ”Start”（スタート）→”All programs” （すべてのプログラム）→”Public Certification Service for Individuals”

（公的個人認証サービス）→”Utility” （ユーティリティ）→”IC card reader/writer setting”（ICカードリーダライタ設

定） to set manually.

You can find out how to set up your PC and other FAQs on the website of

“Public Certification Service for Individuals.” Please email us for other

enquiries.

Website of Public Certification Service

for Individuals

http://www.jpki.go.jp/

e-Tax

(National electronic Tax

declaration/payment system)

Motor vehicle

registration and other

related procedures

Request for issuing a copy

of the Resident Record

Step

５

Local Authorities Satellite Communications Organization Public Certification Service for Individuals

Service Centre

2014.01

Car-don

Paso-Co