DTE
ENERGY
WAY
CODE OF CONDUCT
Our Purpose
We serve with our energy, the lifeblood of communities
and the engine of progress
i
TABLE OF CONTENTS
A Message from Our Chairman ............................................. ii
Our Values ............................................................ A
Our Commitment .................................................... B
• What’s the DTE Energy Way? ......................................... B1
• Expectations ....................................................... B1
• Boundaries You Should Not Cross .....................................B3
• Asking Questions or Reporting Concerns ..............................B3
• Non-Retaliation .....................................................B4
Our Workplace ...................................................... C
Health and Safety on the Job ......................................... C1
• Public Safety .......................................................C3
• Fitness for Duty .....................................................C3
• Workplace Violence .................................................C4
• Diversity ...........................................................C5
• Nondiscrimination and Equal Opportunity .............................C6
• Harassment ........................................................C6
• Investigations .......................................................C7
• Employee Privacy ...................................................C8
Our Company ........................................................ D
Keeping Records Right .............................................. D1
Understanding Conflicts of Interest ..................................D2
Proper Use of Assets ...............................................D5
Intellectual Property and Proprietary Information ......................D5
Government and Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D7
Our Community .......................................................E
Customers ........................................................ E1
Environment .......................................................E2
Corporate Citizenship ...............................................E3
Suppliers/Vendors (including Entertainment, Gifts and Gratuities) ........E5
Our Market ............................................................F
Insider Trading ......................................................F1
Fair Competition ...................................................F2
External Communications (including Social Media) ......................F3
Our Resources ....................................................... G
ii
As we seek to achieve our aspiration, we find guidance in a set of values and standards
that apply to everyone at all levels across DTE Energy. The DTE Energy Way, our
company’s code of conduct, describes the behaviors we aspire to. It guides how we
behave on the job and helps us resolve issues in line with our values. It helps us know
what’s in bounds and what’s out of bounds.
The DTE Energy Way doesn’t address every situation, rule or policy. And it’s not a
substitute for good judgment or talking with your leader. It is, however, a guide to promote
dialogue with co-workers and leaders and a place to find the appropriate policies, tools
and other resources to help you do the right thing every day.
In addition, these pages offer guidance about what to do if you have questions or concerns.
If you have concerns, I encourage you to report them, without any fear of retaliation.
And so I’m asking you to think of the DTE Energy Way as an important resource that will
keep us headed in the right direction – toward our aspiration – in the right way. That’s
why I encourage you to review it and use it as a reference tool.
A MESSAGE FROM OUR CHAIRMAN
“We’re all part of a winning team…a team that’s
making progress toward becoming the best-operated
energy company in North America and a force for
growth and prosperity in the communities where
we live and serve.
OUR VALUES
OUR
VALUES
A
A1
Our values define what we aspire to stand for and what we aspire to create at
DTE Energy. They have a strong connection to tangible business results and shape
the way we think about our company and our work on a daily basis. Values are far
more than posters on a wall or things that we occasionally refer to or talk about.
Our values only have real power if we routinely live them, act on them – and do so
with conviction.
We put the health and safety of people first
…and know this responsibility rests with each of us.
We are the lifeblood of communities and the engine of progress. That’s why we do what
we do each day
. But w
e never forget that for many of our people, this is dangerous work
.
So in a company lik
e ours with a long history of focusing on safety, we believe diligence is
vital
. T
hat’s why we embrace the principle of 200 percent accountability
. “I am 100 per
cent
responsible for my own safety and 100 percent responsible for the safety of those around
me – because I care about my own family, my colleagues and their families, and the people
in the communities we serve.”
This includes the environment – we are dedicated to protecting our employees, neighbors
and the environment around us, to make sure we minimize our impact
.
Also vitally impor
tant is our focus on health. This is an increasingly important issue for us
as a company – and as a country
. A health
y workforce contributes to stronger – and safer –
performance on the job. But it’s more than that: the choices we make today – healthy or
not – will dictate our quality of life well into the future
. T
hey will also determine whether
we pass along a financially healthy country to our children and grandchildren.
We act with integrity and show respect
…and understand this defines our company’s character.
Integrity is about honesty, ethics and full transparency in the way we approach our business.
We are committed to operate with integrity. We are committed to being completely
forthright in everything we do.
And as for respect, we believe it’s something everyone at DTE Energy deserves – no matter
your position. The rule of thumb we live and work by is to show a high level of respect and
consideration for our fellow employees, customers, suppliers, contractors and neighbors. To
do otherwise is not the “DTE Energy Way.”
We are committed to building a work environment in which we treat one another fairly and
respect the company’s commitment to the diversity of people, experiences and viewpoints.
OUR VALUES
A2
We bring our best energy and focus to our work
…and are fully engaged and accountable for results.
For most of us, our time at DTE Energy is more than just a job. We spend half of our
waking hours at work and share a unified purpose: to serve with our energy, the lifeblood
of our communities and the engine of progress. The work we do is vitally important to
the people, companies and communities that we serve. As a result, how well each of us
does our job matters. That’s why we pay so much attention to how we show up on the job
– with high accountability, high energy and a strong work ethic. We believe our work
deserves our best energy and our best focus.
If we each take personal accountability for our results, we can make a difference for
the people around us. This is the right thing to do for our co-workers, customers and
shareholders. It is also something we can take pride in.
OUR VALUES
We see our work through the eyes of those we serve
…and know that our work is a powerful means to serve others.
This value brings to mind the Golden Rule: “Do unto others as you would have them do
unto you.” We must provide the kind of service that we’d like to receive if we were the
customer. This challenges us to look at the ways we’re carrying out our work and ask,
“If I could view my work through the eyes of my customers, would I be proud of the way
that I’m doing it?”
It’s easy to think this value applies only to employees who work directly with customers.
But employees in power plants or gas operations or the corporate center should also ask:
Am I using resources, like my time, in a way that serves our customers well? Would I be
proud of my actions and choices if customers were watching me?”
That doesn’t mean we’re not going to have challenging interactions with some of our
customers. That’s inevitable. But it does mean that we will do our best to put ourselves
in their shoes and see the interaction through their eyes first.
A3
OUR VALUES
We play to win as a team
…and put the needs of our enterprise first.
Our work is interconnected. That’s why we need to work together – respecting our
individuality and differences while we pursue a common cause. In a big company like ours,
it’s easy for us to be siloed and separated as we pursue our individual goals and priorities.
Instead, we need to focus on what our customers need. And part of what our customers
need is for all of us to be on the same page. We need to be crystal clear about
responsibilities, handoffs and interdependencies. We must support each other and have
each other’s back. It’s about collaborating across boundaries to find new and better ways
to get things done. Playing to win as a team is an expression of positive energy that
strengthens our culture and is an expression of our commitment to put the needs of
customers ahead of our individual or departmental goals.
We believe that improvement is our daily responsibility
…and know those we serve have the right to expect that from us.
Our daily focus on Continuous Improvement (CI) will set the stage for operational excellence.
We can’t just show up and work in our business; we all have a responsibility to work on our
businessfinding new and better ways to get things done and deliver value to our customers
and communities. Each of us expects the products and services we buy from other companies
to improve over time. Our customers have the right to expect the same from us.
We bring energy and creativity to our innovation and problem-solving efforts. We take pride
in recognizing our gaps, learning from our mistakes, and “reserving the right to get smarter”
as we get closer to becoming the best-operated energy company in North America. We
celebrate our progress along the way, but we never rest on our laurels.
A4
We are passionate about the success of our company
…and know that its health and growth generate prosperity.
Vibrant, healthy and growing companies help our society and economy to thrive. So one
of the best things each of us can do for our communities is make sure that our company
is healthy and strong.
Each of us hopes that the companies in which we invest our personal savings will produce
great returns for us. Our investors – many of whom are individuals like us, saving for their
family’s future – have the right to expect the same from DTE Energy.
And DTE Energy can only succeed if each of us is accountable for our own actions and
behaviors. We can acknowledge the reality of a situation, own it, find solutions and move
confidently forward. When we do this, we have a positive influence on our business results,
our personal success and the health of the communities we serve.
OUR VALUES
OUR COMMITMENT
OUR
COMMITMENT
B
B1
OUR COMMITMENT
Whats the DTE Energy Way?
The DTE Energy Way, our highest level policy, is the centerpiece of our commitment
to living our values and conducting our business according to the highest ethical
standards and in compliance with the law. It highlights the principles that guide our
business conduct. The DTE Energy Way also provides a common reference point
to help you understand what is expected of you. It will always be a good place to
start the search for guidance about how to put our values into practice every day.
It provides practical advice on how to comply with laws and regulations.
It provides requirements and guidance on how you should relate to
colleagues, customers, communities, vendors and government entities.
It directs you on where to look for other policies and provides useful
information sources.
It can help you resolve difficult questions about business conduct, and it
explains how to seek guidance or report a concern.
The DTE Energy Way also includes guidance about what actions are “in bounds”
and “out of bounds” as well as practical questions and answers about situations
that you might encounter on the job. Remember, however, that the DTE Energy Way
does not provide exhaustive information about every single company policy or
every situation in which a question of ethics or compliance may arise. Doing
so would be virtually impossible. The company relies on you to exercise good
judgment in deciding whether the DTE Energy Way covers your issue in sufficient
detail to help you make the right decision and act in accordance with our values.
If not, then you should seek further guidance from your leader or any of the other
sources identified here.
Expectations
Who has to follow the DTE Energy Way?
The DTE Energy Way applies to all employees, leaders, officers and Board members
of DTE Energy and its subsidiaries. Additionally, pursuant to contract terms with
DTE Energy, contractors and consultants are expected to act consistently with the
DTE Energy Way when working on our behalf.
*Note: If there are conflicts between this document and collective bargaining agreements
that are in effect for bargaining unit employees, the collective bargaining agreement applies.
Expectations for All Employees
When we follow the DTE Energy Way, we demonstrate our commitment to living
our values. As employees, we are responsible for:
Being familiar with and following the DTE Energy Way at all times.
Seeking help when we have a business conduct, ethics or compliance question
that isn’t answered here.
Do a Quick
“Gut Check
If you have a question
about your conduct that
is not answered here,
you should ask yourself:
• Is it legal?
Is it consistent with our
core values?
Am I being fair and
honest?
Would I be unwilling
or embarrassed to tell
my family, friends or
co-workers about my
actions?
Could my actions
appear inappropriate?
How would I feel if my
conduct or actions
were printed on the
front page of the
newspaper?
Could my decision
affect my reputation
or the company’s?
These questions may
help you perform an
instant “gut check.” If
the answers make you
uncomfortable, then
trust your gut, and seek
further guidance before
you act.
B2
OUR COMMITMENT
• Complying with all applicable laws and regulations in performing our duties.
• Reporting any conduct that may violate the DTE Energy Way.
Failure to comply with the DTE Energy Way can result in disciplinary action, up
to and including termination of employment.
Expectations for Leaders
Leaders are also responsible for:
“Casting a positive shadow” – leading by example – modeling our values and
living up to these standards at all times.
Helping team members understand and follow these standards as well as any
other policies, practices, requirements or laws that apply to their work.
Fostering an environment where employees feel comfortable asking questions,
seeking guidance and reporting issues.
Supporting those who raise a concern – and never taking or allowing
retaliatory action against someone for reporting a concern or suspected
violation in good faith.
Q
A
I think one of my coworkers violated a company
policy, but I can’t be sure. I am not an expert on the
subject. What should I do?
You should always speak up if you think misconduct
has taken place. You are not responsible for getting
enough information to be sure, only for reporting in
good faith what you observed.
B3
OUR COMMITMENT
Creating, displaying, or using hate
group words or symbols on company
business or company property
Unauthorized possession of firearms
or other weapons on company
business or company property
• Physical assaults
• Willful safety violations
Possession, sale, use, manufacture
or distribution of illegal drugs on
company business or company
property
Being involved in an occupational
accident or unsafe work act while
unfit for duty, including vehicle
accidents while driving a company
vehicle, either on or off duty
Theft of company, employee or
customer property, including theft of
company funds through falsifying pay
or business expense records
Being absent from work without
reporting in for three consecutive days
Willfully, materially misstating
financial information
Asking Questions or Reporting Concerns
We hope the DTE Energy Way and supporting policies are easy to understand,
but we recognize that there may be times when an employee has additional
questions about the information provided. Likewise, while we hope the occasions
are few, there may also be times when an employee wishes to raise a concern
about a potential violation of our policies.
In either situation, and based on your comfort level, talking to your leader is usually
a good first step. Being open, honest and direct is often the most effective and
efficient way to resolve questions and possible problems. However, if you are
uncomfortable asking questions or discussing the matter with your leader, or if
your concern involves your leader, there are other avenues for you. These include:
Your next level leader
Employee Relations, Human Resources 313.235.8943
Boundaries You Should Not Cross
The company works to attract great people... and we understand the value of
keeping employees highly engaged and productive. We also understand that you
cannot maintain a healthy culture with a heavy-handed approach to discipline.
To that end, the company uses positive discipline to address behavior that does
not meet our standards. Our goal is to help employees understand the expectations
we have around behavior in the workplace. Your knowledge of those expectations
takes the guesswork out of keeping individual practices in sync with company values.
That said, there are certain boundaries that we just cannot cross. The violations
listed below are examples (not an all-inclusive list) of boundaries that can’t be
crossed. The company will hold employees strictly accountable for crossing
these lines, and violations of this type will likely result in termination, even on
a first offense.
B4
OUR COMMITMENT
Non-Retaliation
Q
A
What if I’m worried about retaliation?
Retaliation is not tolerated.
If you, in good faith, raise a concern or report
misconduct rest assured you are doing the right
thing. DTE Energy will not tolerate retaliation against
any employee who, in good faith, brings forward a
compliance or ethical issue.
The company takes claims of retaliation seriously.
We’ll investigate allegations of retaliation and will take
proper action. Anyone found responsible for retaliation
against an employee who reports suspected misconduct
or other risks to the business is subject to disciplinary
action, up to and including termination of employment.
If you suspect that you or someone you know has
been retaliated against for raising a compliance or
ethical issue, contact your supervisor, Employee
Relations, the Ethics and Compliance Office or
call/login to the Ethics-in-Action Helpline.
POLICY
• Zero Tolerance Memo
Q
A
I’m concerned that if I file a report about my co-worker’s
misconduct, they will know that it’s me and our work
relationship will be difficult. What should I do?
First, investigations of employee concerns are done
confidentially and shared with others only if they need
to know. However, the Ethics-in-Action Helpline gives
you the additional option of asking a question or
reporting misconduct anonymously if that is a better
option for you.
Ethics and Compliance Office 313.235.4777
• Ethics-in-Action Helpline 877.406.9448 (www.ethicsinaction.dteenergy.com)
These avenues will treat questions or concerns confidentially and share the
information only as needed to thoroughly and promptly investigate all reports.
OUR WORKPLACE
OUR
WORKPLACE
C
C1
OUR WORKPLACE
At DTE Energy, we want a workplace where the health and safety of our employees
is a top priority and each employee feels valued for their ideas and perspectives.
Working together as a team – embracing our unique differences in thinking,
background, talent and life experience – gives us the greatest opportunity for
success in serving each other, our customers and the community.
Health and Safety on the Job
At DTE Energy, we embrace the principle of 200 percent accountability: “I am
100 percent responsible for my own safety and 100 percent responsible for the
safety of those around me, including the public and our customers.”
Ensuring a safe work environment means knowing the rules and following them.
This includes the simple ones, like always wearing your seat belt or using handrails
when taking the stairs. And the not-so-simple rules, too. There is no task that is so
urgent that we cannot invest the time and energy to perform it safely.
Our commitment to 200 percent accountability includes things like:
Having the courage to speak up to remind other employees and visitors of our
health and safety practices when necessary.
Saying something to leaders when we identify procedures
that aren’t consistent with our health and safety value.
Reporting all near-misses and accidents so we can determine
the root cause and learn how to avoid recurrences.
Living our safety value also requires vigilance. If you know of an unsafe condition
– or even the potential for an unsafe condition – immediately contact your
supervisor. If you have previously reported an unsafe condition, and it has gone
uncorrected, contact Corporate Safety.
As part of our commitment to health and safety, DTE Energy cooperates with
government reviews of our company facilities and operations and has procedures
in place to guide employees and leaders with these reviews. If you are contacted
by a government regulatory official, ask contact information and the purpose
of the call or visit. Let the person know you will have a representative of the
appropriate area of the company follow up.
One more thing: our commitment to safety includes complying with all applicable
health and safety regulations. We simply cannot tolerate willful violations of safety
regulations, policies or procedures.
ACCOUNTABLE FOR
SAFETY
200
%
I AM
C2
OUR WORKPLACE
We put the health and
safety of people first
…and know this
responsibility rests
with each of us.
Q
A
I was injured at work, but don’t want to report it
because of how it will affect our groups safety goal.
What should I do?
Report injuries to your supervisor immediately and get
medical treatment, if required. Each of us is responsible
for reporting workplace injuries. The group’s desire to
achieve the safety goal should not prevent any employee
from reporting a workplace injury, and supervisors
must never encourage employees to cover up a safety
incident. Reporting an injury could prevent others from
experiencing a similar injury.
POLICIES
EM2 Health and Safety
EM5-3 Protective
Tagging System
EM12 Using Vehicles or
Equipment on Company
Business
Whats in bounds? Whats out of bounds?
Following all safety policies and
procedures
regarding tools, equipment
and working environments.
Using all personal protective equipment
(PPE) as required for the work.
Following all laws and company
standards regarding vehicle
operation and traffic safety.
Ensuring that we keep our safety
training up-to-date.
Taking shortcuts without
consideration for safety procedures
and precautions.
Being distracted by personal issues,
and letting safety slip.
Not reporting a hazard.
C3
OUR WORKPLACE
Public Safety
We are committed to operating our businesses in a manner that keeps communities
safe. We’re also committed to educating our neighbors so they can recognize
potential dangers associated with our products and equipment.
Fitness for Duty
DTE Energy is committed to protecting the health and safety of its employees and
the public. In order to provide a safe working environment, employees must be
able to perform their job duties in a safe, secure, productive and effective manner.
Employees who are not fit for duty may present a safety hazard to themselves or
others. You are always expected to report to work fit for duty, and to remain fit
while on duty. This means:
You may not use, possess, sell, distribute or be under the influence of illegal
drugs on company property or while conducting DTE Energy business, whether
on or off company property.
You may not use, possess, sell, distribute or be under the influence of alcohol
while conducting DTE Energy business or while on company property. You
also must comply with specific alcohol and drug standards and any other
fitness-for-duty regulations that apply to your job, such as those required by
the Nuclear Regulatory Commission or the Department of Transportation.
Where company business is conducted in conjunction with an after-hours social
function, alcohol consumption in moderation is permissible as long as it is limited
and does not violate other legal requirements. Alcoholic beverages may be
served on company property at after-hours company events with approval from
an appropriate sponsoring Vice President.
Whats in bounds? Whats out of bounds?
Correcting unsafe conditions
immediately upon discovery.
Standing by down wires to protect
the public.
Reporting public safety incidents,
such as an injury to a member of
the public, equipment damage or an
emergency that might endanger lives
or interrupt service.
Demonstrating our customer
commitment by performing Storm or
Public Safety jobs promptly and
being fully prepared when activated.
Letting emergency response
training lapse.
Reporting for emergency response
duty unprepared.
Knowingly and willfully providing
false or misleading information to
the public and media.
We bring our best
energy and focus
to our work
...and are fully engaged
and accountable
for results.
C4
OUR WORKPLACE
Drug and alcohol testing is required for employees involved in a work-related
accident, employees who exhibit signs of substance abuse or aberrant behavior,
and employees who are involved in an incident resulting in damage to company
property. Random or periodic testing related to drug and alcohol program
requirements is needed for some specific jobs.
Workplace Violence
There’s just no place for it at DTE Energy.
To help ensure a safe and secure workplace, the company reserves the right to
search persons, parcels, vehicles and any company property at any time – including
property located off-premises.
Corporate Security will respond to and investigate reports of workplace violence.
Criminal prosecution will be pursued, where appropriate.
The use or possession of weapons or explosives anywhere on company property,
in company vehicles, or while conducting company business is strictly prohibited,
even if you have a permit or license to carry them. Only the Chief Security Officer
can authorize exceptions.
Whats in bounds? Whats out of bounds?
Notifying Disability Case with Claims
or designated medical personnel if
you’re taking prescription drugs or
over-the-counter medications that
you reasonably believe could affect
your ability to work safely or efficiently.
Knowing and following fitness-for-
duty guidelines.
Using, possessing, selling, offering
to sell, providing, sharing or
purchasing illegal drugs while on
duty or on company property.
Reporting to work unfit for duty
as a result of on or off-the-job
use of any medication, illegal
drug or alcohol.
POLICIES
• EM3 Fitness for Duty
EM3-1 Fitness for Duty
– Nuclear Generation
C5
OUR WORKPLACE
We play to win
as a team
...and put the needs of
our enterprise first.
Report any concerns about security in the workplace to Corporate Security at
313.235.9113.
Diversity
Our commitment to respect each other and create an inclusive environment goes
beyond just race and gender to appreciating and valuing each other and our
diverse backgrounds and life experiences. We believe that a diverse work force
with a healthy mix of educational experiences, backgrounds, ages, cultures,
religions and personal interests expands our base of knowledge, skills and
cross-cultural understanding. This, in turn, helps us better connect with our
customers. And that makes us a better company.
POLICY
OP8 Physically Protecting
People, Property and
Operations
Whats in bounds?
Whats in bounds?
Whats out of bounds?
Whats out of bounds?
Reporting any potential or actual
physical threat or harm to yourself
or others.
Seeking to understand and include
others, regardless of differences.
Collaborating as a member of a
diverse team and seeking out
diversity of thought.
Supporting programs and initiatives
to further our commitment to
diversity.
Threatening or referencing physical
harm or violence – even if you feel
you have a good reason to be
angry. And even if you claim later
you “weren’t really serious” about
following through on your threat.
Using tools, supplies or anything
else in a manner that implies it is
a weapon.
Shoving, punching or other hostile
physical contact.
Disregarding different perspectives.
Discouraging others from offering
their opinion.
C6
OUR WORKPLACE
Harassment
Harassment based on race, color, sex, sexual orientation, gender identity, age,
religion, disability, national origin, citizenship, height, weight, genetic information,
marital status, pregnancy, protected veteran status or any other status protected
by law is also discriminatory. Conduct that creates an abusive or hostile working
environment is also prohibited by the company. Respect is one of our core values,
and harassment simply has no place here.
Sexual harassment is misconduct that deprives employees of a workplace free
from unwanted and unwelcome sexual overtones. Sexual harassment may include
unwelcome sexual advances, requests for sexual favors, or other verbal or physical
contact of a sexual nature. Such conduct can create an offensive, hostile and
intimidating working environment, and prevents individuals from effectively
performing the duties of their position.
Sometimes an action that is not intended to be discriminatory or harassing can
nevertheless be viewed or perceived by the other person, employee or guest in a
different way and thereby becomes a problem. The best rule of conduct is simple:
“Treat everyone the same way you expect and want to be treated.”
Nondiscrimination and Equal Opportunity
DTE Energy is committed to having a workplace that promotes equal opportunity
and is free of discrimination – not only because it is required by law, but also
because it is core to our value of acting with integrity and showing respect –
a value that defines our company’s character.
It is the policy of DTE Energy to provide equal employment opportunity to all
individuals and to prohibit discrimination on the basis of race, color, sex, sexual
orientation, gender identity, age, religion, disability, national origin, citizenship,
height, weight, genetic information, marital status, pregnancy, protected veteran
status or any other status protected by law. The company makes reasonable
accommodations to promote the employment and advancement of qualified
individuals with disabilities and disabled veterans, unless such accommodations
would impose an undue hardship on the company’s business. The company also
has Affirmative Action Programs to promote the employment and advancement
of minorities, women, persons with disabilities, and protected veterans. The
company’s EEO and Affirmative Action Policies apply to all employment actions
including, but not limited to, recruitment, hiring, promotion, and separation.
POLICIES
EM7 Hiring, Movement
and Separation of
Employees
EM7-3 Recruitment,
Hiring and Job Changes
Q
A
One of my employees came to me complaining of
discrimination by a co-worker, but I’m unsure if
discrimination is really occurring. What should I do?
As a leader of the company, you need to bring this
issue to Employee Relations in Human Resources. It is
not your role to determine the validity of a discrimination
complaint.
Examples of conduct
that may create a
hostile working
environment include:
Inappropriate touching
Derogatory comments,
name-calling or continual
taunting based on a
protected group.
Conduct that is
physically threatening,
harmful or humiliating.
Taking advantage of
employees with physical
or mental disabilities,
such as encouraging
inappropriate behavior.
Offensive jokes, drawings,
photographs, etc.,
especially if based on
a protected category.
C7
OUR WORKPLACE
Investigations
DTE Energy investigates all reported allegations of harassment, discrimination
or retaliation. We expect individuals involved in these investigations to provide
their full cooperation. The company maintains confidentiality throughout the
investigation process to the extent possible and consistent with the company’s
need to responsibly address these types of allegations and take corrective action.
The company prohibits retaliation against any individual who, in good faith, reports
discrimination or harassment, or any individual who participates in, or otherwise
supports, an investigation of such reports. Anyone who exhibits retaliatory
behavior against an individual under such circumstances will be subject to
disciplinary action up to and including termination.
We act with integrity
and show respect
...and understand
this defines our
company’s character.
Whats in bounds? Whats out of bounds?
Recruiting, selecting and
compensating based on merit,
experience and work-related criteria.
Treating others with respect and
dignity any time and any place you
represent the company.
Thinking carefully before making
off-hand jokes that may
unintentionally offend others.
Reporting any perceived bias based
on differences protected by law or
company policy.
Unwanted physical contact
(e.g., a “friendly” neck massage).
Offensive comments about an
individual’s appearance, ethnicity
or sexual orientation.
Inappropriate, sexually explicit or
offensive jokes (even if you think
you are just emailing them among
friends).
Possessing, displaying or distributing
offensive materials, such as cartoons,
pictures, graffiti, paraphernalia or
pornographic materials.
Respect is one of our core values, and harassment and discriminatory conduct
toward fellow employees, customers, or others encountered while on the job is
prohibited and simply has no place here.
C8
OUR WORKPLACE
Employee Privacy
Personal Information
The company collects and retains personal employee information as needed to
support functions such as benefits, compensation and payroll. The company is
committed to protecting private personal information and using it only for
legitimate business purposes. Access to records containing personal information
is limited to personnel who have appropriate authorization and a clear business
need for that information. If you have access to personal information, you must
treat it appropriately.
Use of Company Communications Systems and Property
When it comes to use of company resources for personal communications, we
must balance employee privacy with the need to maintain a safe and efficient work
environment. For that reason, the company reserves the right to lawfully monitor
its assets and work environments.
This means that even though limited personal use of company electronic information
and communications systems is permitted, we should not assume that use of a
company computer or other communications in the workplace – such as telephone
calls, voicemail, email, mobile devices, instant messaging or Internet use –
will be private.
This also means that the company retains the right to lawfully search any company
property at any time (e.g., offices, desks, lockers, vehicles) including company
property located off-premises. The company also retains the right to search persons,
parcels and vehicles on company property.
DTE Energy is not typically concerned with conduct off the job, unless it impairs
an employee’s performance on the job, or affects the reputation or business
interests of the company.
POLICIES
EM22 Background
Checks
GV11 Confidentiality
and Privacy of
Information Used for
Company Purposes
OP3 Information Security
OP8 Physically Protecting
People, Property and
Operations
Q
A
If I am allowed to send personal email from my
company computer, why would the company invade
my privacy and look at it?
We don’t read an employee’s email without reason;
however, the company can and does monitor for
inappropriate use (e.g., sending hate mail or
pornography) or to investigate misconduct. For that
reason, you should not have an expectation of privacy.
If you need to send a personal email that you really
want to keep private, it’s best to send it from home or
by using a personal device.
OUR COMPANY
OUR
COMPANY
D
D1
OUR COMPANY
For our company to be successful, we all need to do our part. We can start by
being accountable for our actions – from keeping accurate records to avoiding
conflicts of interest, to protecting private information and assets. Some of this
accountability may seem like minor details – while other issues seem significant.
Whether big or small, all of it is important to our success.
Keeping Records Right
Keeping complete, accurate and honest company records is serious business.
Failing to keep good records may result in fines and penalties and even damage
our business and reputation.
We define company records as all data and knowledge purchased, produced,
acquired, reported or otherwise used by the company. These records might be
in computer files, on paper or on other media. Some examples include:
• Reports
• Timesheets
• Invoices
Payroll and service records
Customer records
Proprietary data or confidential information
Nuclear safeguards information
Engineering design documents
Measurement or performance records
Other essential data
We are passionate
about the success of
our company
…and know that its
health and growth
generate prosperity.
Whats in bounds? Whats out of bounds?
Being honest and careful in keeping
accurate records.
Promptly correcting errors.
Protecting company information
and keeping it confidential.
Complying with legal, company and
accounting requirements for affiliate
transactions.
Following the record retention
schedule for your organization.
Changing or destroying records
without proper authorization.
Thinking accurate record keeping
is a low priority.
Willfully, materially misstating
financial information.
Approving your own expenses;
including having a subordinate
put your expenses on their expense
report for your approval.
POLICIES
FC3 Business Expense
and Reimbursement
GV11 Confidentiality
and Privacy of
Information Used for
Company Purposes
OP6 Corporate Records
Retention
D2
OUR COMPANY
Understanding Conflicts of Interest
What’s a conflict of interest? It’s when your private interests interfere…or even
appear to interfere…with the interests of the company as a whole. A conflict of
interest occurs when you have difficulty performing your work objectively and
effectively due to the influence of your personal interests. This could happen in
your personal interests or relationships, outside activities, or financial transactions.
Personal Relationships
Sometimes our personal relationships can lead to a conflict of interest when those
close to us become involved, directly or indirectly, in our work responsibilities.
That’s why we can’t have family members or personal friends reporting to each
other where one has influence over work assignments, performance evaluations,
compensation or hiring decisions of the other. This also extends to family members
or personal friends that have outside businesses or who conduct transactions
with the company. If you find yourself in any of these situations, you should
immediately disclose this to Human Resources to ensure that any potential
conflict of interest can be avoided.
POLICY
EM18 Personal
Relationships
Q
A
When I complete a project, can I throw out all the
documentation?
First check the company’s record retention schedule.
Retention guidelines differ depending on the record
type, and there could be a legal reason to hang on
to the documentation. Contact Records &
Information Management for assistance at
recordsmgmt@dteenergy.com.
We act with integrity
and show respect
...and understand this
defines our
company’s character.
Q
A
Your brother is part owner of a firm that does work
with DTE Energy in an area where you have some
oversight responsibilities. Is this a conflict of interest?
Yes, because a conflict of interest may exist not only
due to your work responsibilities, but also from the
interests of your family members. Remember,
appearances do matter.
D3
OUR COMPANY
Outside Activities
Being involved in activities or organizations outside of work (e.g., local public office
or non-profit organization) is a good way to energize our lives. However, some
situations could create a potential conflict of interest. And that is why we should
avoid conversations or interactions with external parties that could be perceived
as providing preferential treatment or a personal benefit. It is always wise to check
with a leader first.
Financial Interests
DTE Energy’s business cannot be bought. Likewise, acting with integrity means
that we do not buy others’ business. This is why we should never offer or accept
personal loans or other guarantees, preferences or discounts that are not widely
offered to others for business. Not only could this be illegal, but it also is a conflict
of interest. Additionally, we should never use company funds to make political
contributions or support political organizations except where permitted by law and
supported by company policy.
How to handle questions or concerns
If you believe you might have a conflict of interest, notify your leader. Your leader
will be able to provide you guidance on your situation or suggest appropriate steps,
which may include completing a conflict of interest disclosure form, contacting
the Ethics and Compliance Office directly, or the Ethics-in-Action Helpline at
877.406.9448.
Depending on your question, you may also wish to review the policies on page D4.
Hold Public Office?
If you hold a public office,
either elected or appointed
,
it may be appropriate to
be involved in discussions
that relate to DTE Energy
or its competitors
because of your expertise.
But it is not appropriate
to participate in the
voting or decision-making
processes. When these
situations happen, you
should disclose the
potential conflict and
remove yourself from any
decisions or agreements.
D4
OUR COMPANY
Q
A
Is this situation a problem? Alex, a field tech,
advises a customer that the gas will need to be shut
off at her home and equipment repaired. Alex then
gives the customer a business card for his brother,
who is a contractor, and suggests the customer call
him to arrange the repair.
Yes. This demonstrates a conflict of interest
because Alex is inappropriately soliciting business
from a DTE Energy customer for the personal gain
of his brother.
POLICIES
EM7 Hiring, Movement
and Separation of
Employees
FC3 Business Expense
and Reimbursement
GV5 Officer Code of
Business Conduct
and Ethics
GV14 Segregation
of Duties
Whats in bounds? Whats out of bounds?
Receiving approval from your leader
before serving as a director, manager
or member of a board or committee
of any business where there may
appear to be a conflict of interest.
Separating your personal and company
interests to eliminate the appearance
of or an actual conflict of interest.
Owning or investing in a business that
is not a competitor, supplier or other
business partner to DTE Energy.
Using company information only for
its intended business use.
Disclosing to Human Resources that
you supervise or report to a person
with whom you have a close personal
relationship.
Involving yourself, directly or
indirectly, with a company
transaction or account that involves
someone with whom you have a
close personal relationship.
Misrepresenting yourself as a
DTE Energy employee when
performing outside work.
Using company resources for
outside activities without
appropriate leader approval.
Soliciting personal business on
company time or using company
resources for personal business.
Giving or receiving cash or cash
equivalents in any amount from
suppliers or customers.
D5
OUR COMPANY
Proper Use of Assets
We all play an important role in managing the company’s assets. The protection
and proper use of company resources helps keep costs in line, which helps keep
rates affordable for customers and improves shareholder value. Company assets
include things like computer resources, money, time, inventory, facilities, equipment
and tools.
DTE Energy empowers employees with the authority to use company resources
necessary to perform their jobs (in accordance with company policies).
If you have questions or concerns, talk to your leader or ask a question through
the Ethics-in-Action Helpline at 877.406.9448.
Intellectual Property and Proprietary Information
To continuously improve, we need to be creative in developing new ideas and
products. And we need to protect these ideas so we don’t risk losing the advantages
associated with our intellectual property and proprietary information.
Like intellectual property, proprietary information plays a key role in our business,
so it is important to protect it from unauthorized disclosure or use. Proprietary
information is owned or controlled by DTE Energy and provides economic value;
however, it also has value to our competitors and other third parties, and if
inappropriately released, it could have a negative impact on us. Some examples
of proprietary information include customer and employee information, business
and marketing plans, financial and operating data, and planned outage schedules.
POLICIES
GV6 Signature Authority
for Contracts and
Financial Transactions
GV11 Confidentiality
and Privacy of
Information Used for
Company Purposes
OP3 Information Security
OP8 Physically Protecting
People, Property and
Operations
Whats in bounds? Whats out of bounds?
Spending company money only when
authorized and for legitimate
business needs.
Using work time productively and
being on the job when scheduled.
Taking care of company property and
only disposing of it when authorized
and in accordance with procedures.
Asking your leader for approval to
use company assets for personal or
outside activities in accordance with
established practices.
Theft of company, employee or
customer property, including theft
of scrap or salvage materials.
Theft of company funds through
falsifying pay or business expense
records.
Operating a personal business with
company resources.
Connecting an unsecure thumb
drive or other storage device to the
company’s network.
Inventions or Other
Creative Works
Advise your leader of
any inventions or other
creative works developed
in your job, so we can
obtain proper legal
protection for DTE
Energy’s property. Some
examples of intellectual
property we want to
protect from disclosure
are unpatented
technology, trade secrets,
trademarks, technology,
artwork, and other forms
of graphics.
D6
OUR COMPANY
We believe that
improvement is our
daily responsibility
...and know those we
serve have the right to
expect that from us.
Q
A
I often give presentations at conferences sponsored
by professional organizations to which I belong.
Should I be concerned about proprietary information?
How should I approach this?
You should be sensitive about DTE Energy information
you plan to share. Review it with your leader and
also check to see if Corporate Communications wants
to review the presentation. While knowledge sharing
is encouraged, if the information is confidential, or
if it could be used by others in securing a business
advantage over DTE Energy, the information should
not be shared.
Whats in bounds? Whats out of bounds?
Obtaining confidentiality and non-
disclosure agreements from potential
suppliers, consultants, etc. where
appropriate.
Advising your leader of intellectual
property developed while working
for the company.
Respecting the intellectual property
and proprietary information rights
of others, including our suppliers
and competitors.
Distributing intellectual property
or proprietary information to third
parties without proper authorization.
Using intellectual property or
proprietary information for
nonbusiness related matters, or
without proper authorization.
Copying, distributing or modifying
third-party copyrighted materials,
documents or computer programs
without permission.
Taking intellectual property or
proprietary information with you
if you leave the company.
D7
OUR COMPANY
Government and Compliance
We value our relationships with government and regulatory personnel and recognize
they are important to our continued success. To sustain and continue to build
upon these relationships, it’s critical that we avoid the appearance of any impropriety
when dealing with government or regulatory agencies, officials or employees. If
we don’t, both parties could be subject to fines and penalties, and our good
reputation will be tarnished.
In addition, as DTE Energy employees, we all must commit to complying with
relevant laws, rules and regulations. To do so, it’s helpful to understand both “why”
we’re doing something and “how” to do it. Getting clear on both the “why” and
“how” helps us understand the particular requirements of the laws and regulations
that we must fulfill as part of doing business. When we’re in compliance, the
community, our customers and our shareholders can feel confident that they are
involved with a company that demonstrates integrity and compliance with laws,
rules and regulations in everything we do.
Q
A
I have a personal social media site that I use to blog
about things happening in the community, of which
DTE Energy is a part. I want to display our company
logo on my site. Is the use of the logo permitted?
Yes, as long as all copyright and other intellectual property
laws are respected. For DTE’s protection as well as your
own, it is critical that you show proper respect for the
laws governing copyright, trademarks, including DTE’s
own copyrights, trademarks and brands.
POLICIES
OP6 Corporate Records
Retention
OP7 Patents
OP24 Miscellaneous
Product or Service
Offerings
Whats in bounds? Whats out of bounds?
Testifying in a legal or regulatory
proceeding truthfully and based
on facts.
Complying with all federal, state
and local laws and regulations.
Cooperating with government and
regulatory officials in reviews of
company facilities or operations.
Giving government employees,
public officials or members of their
immediate families, gifts, bribes,
or any preferential treatment for
business transactions or policy
decisions.
Failing to report a potential
incident or activity that does
not comply with an applicable
law or regulation.
Misrepresenting facts or data on
government or regulatory reports.
D8
OUR COMPANY
If you are approached or contacted by a government or regulatory official, ask
for contact information and the purpose of the call or visit. Let the person know
you’ll have a representative of the appropriate area of the company follow up.
There are a number of departments that are key in assisting with these issues.
Please reach out to one of the following groups as soon as you are approached
or contacted.
Regulatory Affairs
Corporate and Government Affairs
Legal
Ethics and Compliance Office
Corporate Safety
Environmental Management & Resources
OUR COMMUNITY
OUR
COMMUNITY
E
E1
OUR COMMUNITY
DTE Energy is proud to serve a highly diverse community throughout our service
territory and across the country through our non-utility businesses. We want to be
a force for growth and prosperity everywhere we operate.
Customers
Every employee has a role to play as an ambassador to our customers. Challenge
yourself and ask, “If I could view my work from the customer’s perspective, would
I be proud of the way that I’m doing it?” As we provide many essential services to
customers, we have a responsibility not only to deliver those services reliably and
efficiently, but also to deliver them in a way that demonstrates our commitment to
excellence. Inevitably, we’ll have tough interactions with some of our customers,
which will put us to the test. And that’s when it’s most important to put ourselves
in their shoes and see the interaction through their eyes.
We see our work
through the eyes of
those we serve
...and know that our
work is a powerful
means to serve others.
Whats in bounds? Whats out of bounds?
Interacting with customers in an
engaging and respectful manner.
Using “I Can Help!” to assist
customers whose concerns with our
company have not been resolved
through our Customer Service Line,
800.477.4747, or our website
(dteenergy.com).
Using resources, like time, in a way
that would make customers proud.
Respecting and maintaining
customers’ privacy and trust.
Missing appointments or
deliverables with customers.
Being dishonest in any way in
customer interactions.
Accessing or disclosing confidential
customer information without an
authorized business or emergency
purpose for doing so.
Failing to protect the security of
our customer information systems.
E2
OUR COMMUNITY
Environment
We are committed to minimizing our impact on the environment, developing
cleaner ways to produce energy, helping our customers use energy more efficiently,
and partnering with educational and business institutions to enhance the environment
for plants, animals and people. This commitment to environmental stewardship
includes operating our facilities and equipment in a manner that complies with
government standards and protects our employees and surrounding communities.
Q
A
Can I delay a shutoff notice for a family friend, who
asked me for help?
No. But you can empathize and tell your friend that
while you can’t promise anything, you can file an “I Can
Help!” eform. The “I Can Help!” team, working with the
Customer Service Advocacy group, may be able to help.
POLICY
Environmental Program
Guidelines
Whats in bounds? Whats out of bounds?
Reporting incidents that may create
a threat to the environment.
Cooperating with government and
regulatory officials regarding
environmental inquiries or inspections,
and notifying the environmental
group, Legal, or a local employee
authorized to deal with these matters.
Identifying and weighing
environmental risks when making
decisions.
Not reporting a potentially
hazardous spill since you cleaned
it up yourself.
Ignoring environmental procedures
when using equipment or
performing business operations.
Misrepresenting the occurrence
or severity of an environmental
incident.
E3
OUR COMMUNITY
Q
Q
A
A
My work is always 100 percent compliant with all
environmental regulations and permits. What other
environmental expectations should I be aware of?
While compliance with regulations and specific permits
is our first priority, DTE is committed to going beyond
compliance where practical. There may be additional
specifications related to special environmental
designations (ISO 14001 certifications for example).
And you should always look for opportunities to be
environmentally friendly, such as reducing energy or
water use and increasing recycling.
I am running a project that involves the temporary
use of a generator and mobile fuel tank. The contractors
performing the work will bring all their own materials
and dispose of all the waste generated. Do I have any
environmental responsibilities?
Yes. Work with your environmental representative as
you plan your project and remind the contractors they
must follow environmental policies and procedures.
There are a number of issues to address; for example,
a generator may impact an existing air permit, and fuel
tanks must meet environmental and safety standards.
Corporate Citizenship
At DTE Energy, we are part of the communities in which we live and serve. That’s
one reason we work hard to be a good corporate citizen, which includes charitable
and political contributions and community involvement.
Charitable Contributions
The DTE Energy Foundation and Corporate Contributions manage corporate
charitable contributions. Organizations should follow company policy and procedures
for requesting or making corporate charitable contributions, including in-kind
services. If you have questions about donating company resources, or would like
to make or request a charitable contribution, contact Corporate Contributions in
Public Affairs.
E4
OUR COMMUNITY
POLICY
OP10 Corporate
Political Participation
Political Contributions
We hope that our employees take an active interest in the political process. We
are all free to make personal contributions to candidates or political organizations
and to participate in legal activities that reflect our individual choices. DTE Energy
administers political action committees (PACs) that accept voluntary contributions
from employees who wish to participate in the political process in a way that supports
DTE Energy.
Community Involvement
DTE Energy employees are active community volunteers and work to address
a wide range of community needs. If you participate in volunteer activities, it is
expected that you do so on your own time unless given approval by your leader
to do otherwise.
Whats in bounds? Whats out of bounds?
Using a volunteer opportunity as a
group team building activity with
leader approval.
Approaching Corporate Contributions
to request a corporate charitable
contribution to a non-profit whose
mission is consistent with company
community involvement priorities.
Making sure any cash or non-cash
company donation is properly
authorized before promising it to
a charity.
Conducting volunteer activities
during business hours, unless given
approval by your leader.
Donating company funds to any
political party, candidate or
campaign without authorization.
Using company funds, time,
equipment, supplies or facilities
when making personal political
contributions.
Speaking as a designated official
of DTE Energy on political, public
or regulatory matters without
authorization to do so.
Your choice to participate
(or not) in one of our
PACs will have no impact
on the terms and
conditions of your
employment here.
OUR FUTURE.
POLITICALACTIONCOMMITTEE
OUR COMPANY.
E5
OUR COMMUNITY
Suppliers and Vendors
Giving and receiving entertainment, gifts and gratuities
The exchange of small business courtesies, such as a modest meal, is a common
practice that can help to form and build business relationships. But we need to be
careful that receiving these small courtesies doesn’t sway our decisions, or even
give the appearance of swaying our decisions, about what we buy or who our
business partners are. Before you accept any entertainment, gifts or gratuities from
someone who supplies products or services to DTE Energy, it’s a good idea to let
them know about our policies to ensure a clear understanding.
The flipside is just as important: We need to steer clear of using entertainment,
gifts or gratuities to try to sway the decisions of our customers, suppliers, regulators,
business partners or anyone else. In fact, improper gifts may be considered bribery,
which violates the law! So before offering any entertainment, gifts or gratuities,
it’s important to know and abide by customers’ and government officials’ policies.
That demonstrates integrity and keeps us in line with our values.
We act with integrity
and show respect
…and understand
this defines our
company’s character.
Whats in bounds? Whats out of bounds?
Seeking guidance from my leader
and disclosing the offer or receipt
of gifts or entertainment (from our
business partners) that may be
questionable or not conform to
our policy.
Communicating our policies
regarding business courtesies to
our suppliers and vendors.
Giving or receiving infrequent,
moderate gifts or hospitality as part
of a vendor relationship, including
meals, gift baskets, or books. Tickets
to charity, sporting, entertainment
or cultural events is in bounds only
when there is a specific business
purpose or for establishing or
strengthening business relationships
and with leader approval.
Partnering with suppliers and
vendors who exhibit behaviors
consistent with our core values and
diversity principles.
Avoiding unnecessary contact with
suppliers who are currently involved
in the bid process.
Soliciting any entertainment, gifts
or gratuities from anyone with
whom we do business.
Accepting or offering entertainment,
gifts or gratuities that could
influence, or be perceived to
influence, our purchasing or
contracting decisions.
Participating in gambling or
sexually explicit entertainment.
Giving or receiving money, gift
cards or other cash equivalents,
loans, special privileges, personal
favors, benefits, services or any
other favor that may be considered
a bribe or kickback.
Accepting Gifts?
We should only accept
gifts, entertainment or
other gratuities on an
infrequent basis. They
should be minimal in
value ($75 or less).
They can only be
accepted in the normal
course of an existing
business relationship
and they can’t be meant
to improperly influence
our decisions.
E6
OUR COMMUNITY
Questions?
If you are offered or given entertainment, gifts or gratuities you think might be
outside the lines, report it to your leader. If it is a gift, politely return it with an
explanation that company standards don’t permit you to accept it.
If you have questions, contact the Ethics and Compliance Office, the
Ethics-in-Action Helpline at 877.406.9448 or Supply Chain Management.
Q
A
One of my suppliers has invited me and my team to
lunch to discuss product quality issues and their
resolution. Who pays for this lunch?
It’s acceptable for a supplier with whom we have an
established business relationship to pay. It would not
be acceptable, however, for you to ask the supplier to
take you to lunch or to pay.
Q
A
I have been working with the same vendor for two
years. The vendor has invited me to a Red Wings
hockey game! They say not to worry because they
had the extra ticket. Can I attend?
It depends. Check with your leader. You should
consider the value of the ticket as well as if the
vendor’s contract may be coming up for bid soon and
the role you play in the selection. If there could be a
perceived degree of influence, you should politely
decline the invitation.
POLICIES
FC3 Business Expense
and Reimbursement
OP4 Procurement
to Pay
OP22 Contract
Management &
Administration
OUR MARKET
OUR
MARKET
F
F1
OUR MARKET
We all play a part in ensuring our company is healthy and strong. The bottom
line is that we compete in the market based upon the merits of our products and
services, by maintaining the trust of our shareholders, and by building and protecting
our reputation. This includes being honest and responsible when dealing with
material non-public information, and using common sense and good judgment
when engaging in external company communications. We do these things not only
because they are legally required, but because it’s the right thing to do.
Insider Trading and Hedging Transactions
Insider Trading
Among many other things, operating with integrity means that we must never
use inside information for personal gain. Inside information is material non-public
information that could influence an investor’s decision to buy, sell or otherwise
trade securities of the relevant company.
Federal law and Securities and Exchange Commission (SEC) regulations make it
illegal to buy or sell securities on the basis of inside information. Inappropriately
using or sharing inside information undermines trust and can lead to criminal
prosecution, including prison. Keep inside information inside.
Q
A
Due to my job responsibilities, I often have access
to earnings information before it is released. If
someone asks me how the numbers look before
the SEC filing, is it OK to provide them a general
indication of the earnings?
No, any type of disclosure of material non-public
information including estimates or other types of tipoffs
is prohibited. Material non-public information should
only be discussed among employees who have a need
to know in order to complete their job responsibilities
and who understand the insider trading rules.
Whats in bounds? Whats out of bounds?
Protecting company inside
information from those that do
not have a need to know.
Adhering to SEC regulations and
company policy for buying/selling
DTE Energy stock.
Discussing inside information in
public places.
Using or sharing inside information
for personal gain.
Trading in the securities of DTE
Energy when you have material,
non-public information that has
not yet been released to the public.
Examples of what
could be considered
material non-public
information include:
Judicial or regulatory
decisions
Dividend declarations
Plans to issue or buy
back securities
Earnings announcements
Pending acquisitions or
mergers
Joint venture and
contract negotiations
Potential DTE Energy
transactions with other
companies
POLICIES
GV5 Officer Code
of Business Conduct
and Ethics
GV9 Form 8-K
Significant Events
Reporting
F2
OUR MARKET
Hedging Transactions
DTE believes that it is important that the interests of our directors, officers and
employees always be aligned with the interests of our shareholders. For this reason,
DTE considers it inappropriate for any director, officer or employee to engage in
any hedging or monetization transaction involving DTE securities that has the
effect of limiting or eliminating the full risks and rewards of ownership of DTE
securities. These hedging and monetization transactions are therefore prohibited.
How to Handle Questions or Concerns
Talk to your leader, the Corporate Secretary’s Office or the Ethics and Compliance
Office if you are unsure whether something qualifies as inside information or hedging.
Fair Competition
Not all of our business takes place in regulated utility markets. We also offer
some of our products and services in competitive marketplaces. Regardless of the
marketplace, our competitive strategies and activities are governed by federal and
state laws, rules, policies and regulations.
Q
A
My family and friends sometimes ask me how
DTE Energy is doing and if they should buy our stock.
I feel the company is doing well and I am proud to
work for DTE Energy so I recommend that they buy it.
Is this a problem?
It is great to be proud of our accomplishments. To avoid
any potential problems, it would be best to refer them
to the Investors tab on dteenergy.com, where there are
presentations and other investor-related materials for
their review.
F3
OUR MARKET
External Communications
What we do has a big impact on our reputation. But what we say has consequences
as well.
Media Inquiries
Customers, shareholders, regulators and the general public count on DTE Energy
to provide accurate and reliable information about our operations. In an age when
information can be disseminated widely and instantaneously, it is important that
our communications with external audiences are truthful, timely, compliant with
legal and regulatory requirements, and consistent with our values. For this reason,
it is important that only authorized persons communicate publicly on behalf of
the company.
POLICIES
OP1 Confidentiality of
Information Related
to Constellation New
Energy Gas (CNEG)
Easement Customers
OP4 Procurement
to Pay
OP24 Miscellaneous
Product or Service
Offerings
Whats in bounds? Whats out of bounds?
Understanding and complying with
government regulations and policies
regarding competitive practices,
including antitrust.
Safeguarding legally obtained
confidential information about
competitors from others who could
improperly benefit.
Representing accurately and
truthfully the quality, performance,
features and availability of products
and services in conversations,
advertising and other public
communications.
Directly or indirectly discussing,
agreeing or contracting with
competitors to restrict competition.
Some practices that restrict
competition include fixing prices,
allocating markets, or dividing up
customers.
Engaging in industrial espionage,
sabotage or bribery.
Misrepresenting our identities, or
allowing outside entities we work
with to misrepresent themselves,
when gathering competitive
information.
Providing illegal preferential
treatment to another DTE Energy
company or other business partner
to potentially gain a financial or
market advantage.
It is common practice, and completely proper, to do benchmarking about the
marketplace in which we compete, including information about our competitors’
products and services. In doing this, however, we never cheat or attempt to acquire
a competitor’s trade secrets or other proprietary information through unlawful
means, including theft, spying, misrepresentation, omission or a breach of a
competitor’s non-disclosure agreement by a customer or other party.
Consistent with our commitment to integrity, we always compete fairly, ethically
and lawfully.
F4
OUR MARKET
Q
A
A reporter approached me in the field and asked me
to comment on how long it was taking to restore power.
It was a great opportunity for me to set the record
straight, but I didn’t think I should say anything.
Your instincts were right. Unless you are an authorized
representative or given specific talking points, you
should not speak on behalf of the company. Direct the
reporter to Corporate Communications, Media Relations
team at 313.235.5555.
Speaking Engagements and Publications
You should seek approval from your leader and Corporate Communications before
you make presentations, give speeches, or submit external publications that relate
to DTE Energy’s operations or business interests – unless you are authorized to do
so as part of your job. And without prior approval, you should not suggest that you
are speaking on behalf of DTE Energy when presenting your personal views at
professional or community functions. You should also keep in mind that use of the
company brand and logo must adhere to approved specifications. For guidance on
proper use of the DTE Energy brand, visit the Corporate Communications intranet site.
We play to win as
a team
...and put the needs of
our enterprise first.
To avoid giving misinformation to the media, it is imperative that only those
persons designated to make public statements on behalf of the company do so.
If you receive a request from a member of the media for information or comment,
don’t attempt to answer it yourself. Instead, offer to put them in touch with our
Corporate Communications Media Relations team.
F5
OUR MARKET
Social Media
We know that social media enhances our relationships with our customers and
the communities we serve. While you work hard in your role, the Corporate
Communications team works daily to make sure our customers are well informed
about the impact DTE Energy makes in the communities where we serve. That is
why we have a number of designated social media spokespeople across the company
who are authorized to participate in social media on behalf of DTE Energy.
Even though you are not an authorized spokesperson, supporting our company
through social media is as simple as following DTE Energy on Facebook, LinkedIn,
or Twitter, reading our blog Empowering Michigan, and sharing the content you
like. Just be sure that you do so in accordance with the DTE Energy Way.
The best advice is to approach the online world in the same way you do the physical
one. Use common sense and good judgment. The following are some guidelines* for
using social media in a way that is appropriate and consistent with our values:
When it comes to posting about the company, your activity should be consistent
with our values and is subject to the DTE Energy Way and other relevant
company policies and procedures.
Always consider what you are saying before posting. One way to think about it,
if you would not be comfortable making your comment in a staff meeting or be
proud to have your comment broadcast on the evening news, do not post. This
can include, but is not limited to, making threats, using racial slurs, and using the
internet to intimidate or harass people.
Discriminatory or threatening comments made toward fellow employees in
social media may be considered a violation of policy – just as if it happened in
the workplace.
Regardless of where you are posting from, respect your obligation to protect
confidential company and customer information.
* Nothing in these social media guidelines is designed to interfere with, restrain or
prevent employee communications regarding wages, hours or other terms and
conditions of employment.
Q
A
I have been asked to make a presentation at a trade
association meeting. Is this okay?
Yes, but if the presentation involves your work at
DTE Energy, it requires approval by your leader, and
may need to be reviewed by Corporate Communications.
You should also be sensitive to issues related to security
and the protection of customer information.
F6
OUR MARKET
Facebook: facebook.com/dteenergy
Twitter: twitter.com/DTE_Energy
LinkedIn: linkedin.com/dteenergy/dte-energy
Empowering Michigan: empoweringmichigan.com
Q
A
How can I engage in social media?
You are encouraged to retweet or share messages
from official company pages, share job postings, and
use our “I Can Help” tools if friends and/or connections
have concerns.
OUR RESOURCES
OUR
RESOURCES
G
G1
OUR RESOURCES
Audit Committee
Concerns regarding financial statements, auditing, accounting practices or internal
controls may be submitted to the Audit Committee through its reporting channel.
Call 877.406.9448, visit ethicsinaction.dteenergy.com, or write:
DTE Energy
Audit Committee
One Energy Plaza
Room 2337 WCB
Detroit, Michigan 48226-1279
Corporate Safety
Call your Corporate Safety representative or 734.326.4096 during normal
business hours or 313.235.8015 during non-business hours for:
• Reporting uncorrected personal safety hazards or conditions
• Reporting accidents or an injury when you don’t know where to call
• Arrival of a representative of a regulatory agency at your facility
• Questions on safety regulations
Corporate Secretary’s Office
The Corporate Secretary is responsible for corporate governance matters, including
the Board of Directors, the DTE Energy Way and corporate policies.
Call 313.235.8870 to report violations of our standards related to inside
information or insider trading, or for questions about DTE Energy’s Board of
Directors or corporate policies.
To view corporate policies, visit Quest and search on policies.
Corporate Security
Contact Corporate Security’s 24-hour desk at 313.235.9113 to report any crime
committed against the company, an employee or contract worker including:
• Workplace violence
• Threats, real or perceived
• Unauthorized weapons on company property
• Theft/embezzlement
• Illegal drugs
• Trespassing or suspicious behavior
• Any serious accident and any type of accident involving the public
For security pertaining to Nuclear Generation, call 734.586.5215.
G2
OUR RESOURCES
Customer Inquiry or Concern
When customers have a concern or complaint that hasn’t been resolved
through our website (dteenergy.com) or by calling the Customer Service Line
800.477.4747, go to the I Can Help! icon on your computer and complete the
eform. If you don’t have easy access to a computer, ask your supervisor to submit
the eform for you.
Ethics and Compliance
For help with conflict of interest situations, information about compliance with
laws and regulations, or other related concerns, contact the Chief Ethics and
Compliance Officer at 313.235.4777.
Environmental Management and Resources
Report spills of toxic or hazardous materials to the environmental group at your
location or to Environmental Management and Resources at the 24-hour
emergency contact number: 313.268.1191 (cell).
General Auditor
If you are uncomfortable reporting violations or misconduct to your leader, you
may report them to the General Auditor at 313.235.5426 or the Ethics-in-Action
Helpline at 877.406.9448. You should also contact the General Auditor to
report concerns about financial statements, auditing, accounting practices or
internal controls.
Human Resources
Call the manager, Employee Relations at 313.235.8943, the Employee Resources
Connection Line at 313.235.3077 or 877.440.9797 for any of the following:
• Reporting alleged acts of discrimination or harassment
• Reporting suspected misconduct
• Reporting uncorrected personal safety hazards
• Questions about collective bargaining agreements
• Questions about the dispute resolution program
• Questions about disciplinary actions
Call 888.327.4347 to request help from the Employee Assistance Program.
In case of emergency, call 313.468.2000.
G3
OUR RESOURCES
Information Technology
For help with safe computing best practices, information protection policies, and
cyber-security awareness, call the manager, Information Protection & Security (IPS)
at 313.235.9452 or the IT Helpdesk at 313.235.7123.
Legal Support
If you are personally sued or prosecuted as an individual defendant in a legal or
investigatory proceeding in connection with your job at DTE Energy, contact the
General Counsel’s Office at 313.235.3882 right away. The company will generally
provide you with a defense and agree to indemnify you against liabilities incurred
while carrying out your duties provided that, in the company’s assessment, you
were acting in good faith and within the scope of your job responsibilities for
the company.
For questions about the Securities and Exchange Commission, contact the
Associate General Counsel at 313.235.3260.
To report personal injuries, property damage, or line contacts, or incidents
involving public safety or serious injury, contact the Legal Investigations Hotline
at 313.235.3604.
G4
OUR RESOURCES
Ethics and Compliance Office
The Ethics and Compliance Office is responsible for the governance and oversight
of the Ethics-in-Action program; handling reports of suspected inappropriate
behavior, misconduct or work practices that are inconsistent with the standards
established in the DTE Energy Way.
To ask questions, seek guidance, report concerns, or to make a confidential
and if desired – anonymous report through a third party, contact the
Ethics-in-Action Helpline:
By Intranet: Reporting Ethics Concerns on the Quest home page
By Intranet:: ethicsinaction.dteenergy.com
By Email: ethicscomp_office@dteenergy.com
By Phone: Ethics-in-Action Helpline
877.406.9448, 24 hours a day
By Mail: DTE Energy
Chief Ethics and Compliance Officer
One Energy Plaza
Room 2188 WCB
Detroit, MI 48226-1279
Nothing contained in this handbook creates an express or implied contract of employment.
For employees who are not represented by a union, the relationship between you and the
company is referred to as “employment at will.” This means that your employment can be
terminated at any time for any reason, with or without cause, with or without notice, by
you or by the company. No representative of the company has authority to enter into
any
agreement contrary to the foregoing “employment at will” relationship. For employees
represented by a union, the employment relationship is as described in the applicable
collective bargaining agreement.
161542/1.6M/EPI/11-16
Revised Nov. 2016