UserGuide
ThinkPadX250
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•RegulatoryNotice
•“Importantsafetyinformation”onpagevi
•AppendixE“Notices”onpage157
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/UserManuals
ThirdEdition(July2015)
©CopyrightLenovo2015.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Readthisfirst..............v
Importantsafetyinformation..........vi
Conditionsthatrequireimmediateaction..vii
Serviceandupgrades..........vii
Powercordsandpoweradapters.....viii
Extensioncordsandrelateddevices.....ix
Plugsandoutlets.............ix
Powersupplystatement..........ix
Externaldevices.............x
Generalbatterynotice...........x
Noticeforremovablerechargeablebattery...x
Noticeforbuilt-inrechargeablebattery....xi
Noticefornon-rechargeablecoin-cellbattery..xi
Heatandproductventilation........xi
Electricalcurrentsafetyinformation....xii
Liquidcrystaldisplay(LCD)notice.....xiii
Usingheadphonesorearphones......xiii
Additionalsafetyinformation.......xiv
Chapter1.Productoverview......1
Locatingcomputercontrols,connectors,and
indicators..................1
Frontview................1
Right-sideview..............3
Left-sideview..............5
Bottomview...............6
Statusindicators.............6
Locatingimportantproductinformation......8
Machinetypeandmodelinformation.....8
FCCIDandICCertificationinformation....8
LabelsfortheWindowsoperatingsystems...9
Features.................10
Specifications...............11
Operatingenvironment...........12
Lenovoprograms.............12
AccessingLenovoprograms.......12
AnintroductiontoLenovoprograms....13
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Frequentlyaskedquestions.........17
GettinghelpabouttheWindowsoperating
system..................19
Usingthemulti-touchscreen.........19
Specialkeys...............23
Functionkeysandkeycombinations....23
Windowskey.............25
ThinkPadpointingdevice..........25
TrackPointpointingdevice........26
Trackpad...............26
Trackpadtouchgestures.........27
Replacingthecapofpointingstick.....29
CustomizingtheThinkPadpointingdevice..29
Powermanagement............29
Usingtheacpower...........29
Checkingthebatterystatus........30
Chargingthebatteries..........30
Managingthebatterypower.......31
Power-savingmodes..........31
Handlingthebattery...........32
Connectingtothenetwork..........33
Ethernetconnections..........33
Wirelessconnections..........33
Usinganexternaldisplay..........36
Connectinganexternaldisplay......37
Choosingadisplaymode........37
Changingdisplaysettings........38
Usingaudiofeatures............38
Usingthecamera.............39
Usingaflashmediacardorasmartcard....39
Chapter3.Enhancingyour
computer...............43
FindingThinkPadoptions..........43
ThinkPaddockingstations..........43
Locatingcontrolsandconnectorsonthe
ThinkPaddockingstations........43
AttachingaThinkPaddockingstation....49
DetachingaThinkPaddockingstation...50
Guidelinesonconnectingmultipleexternal
displaystoadockingstation.......50
Securityfeatures............52
Chapter4.Youandyourcomputer..53
Accessibilityandcomfort..........53
Ergonomicinformation..........53
Comfort...............54
Accessibilityinformation.........54
Travelingwithyourcomputer.........57
Traveltips...............57
Travelaccessories...........57
Chapter5.Security..........59
Usingpasswords..............59
©CopyrightLenovo2015
i
Typingpasswords...........59
Power-onpassword...........59
Supervisorpassword..........60
Harddiskpasswords..........61
Harddisksecurity.............63
Settingthesecuritychip...........64
Usingthefingerprintreader..........65
Noticeondeletingdatafromyourinternalstorage
drive...................68
Usingfirewalls...............69
Protectingdataagainstviruses........69
Chapter6.Advancedconfiguration..71
Installinganewoperatingsystem.......71
InstallingtheWindows7operatingsystem..71
InstallingtheWindows8.1orWindows10
operatingsystem............72
Installingdevicedrivers...........73
UsingtheThinkPadSetupprogram......73
Mainmenu..............74
Configmenu..............74
DateandTimemenu..........79
Securitymenu.............79
Startupmenu.............84
Restartmenu.............85
UpdatingtheUEFIBIOS.........86
Usingsystemmanagement..........86
Settingmanagementfeatures.......87
Chapter7.Preventingproblems...89
Generaltipsforpreventingproblems......89
Makingsuredevicedriversarecurrent.....90
Takingcareofyourcomputer.........91
Cleaningthecoverofyourcomputer....92
Chapter8.Troubleshootingcomputer
problems...............95
Diagnosingproblems............95
Troubleshooting..............95
Computerstopsresponding.......95
Spillsonthekeyboard..........96
Errormessages............96
Beeperrors..............98
Memorymoduleproblems........98
Networkingproblems..........99
Problemswiththekeyboardandotherpointing
devices................101
Problemswiththedisplayandmultimedia
devices................101
Fingerprintreaderproblems........107
Batteryandpowerproblems.......107
Problemswithdrivesandotherstorage
devices................110
Asoftwareproblem...........110
Problemswithportsandconnectors....111
Chapter9.Recoveryoverview...113
RecoveryoverviewfortheWindows7operating
system..................113
Creatingandusingarecoverymedia....113
Performingbackupandrecovery
operations..............114
UsingtheRescueandRecovery
workspace..............115
Creatingandusingarescuemedium....116
Reinstallingpreinstalledprogramsanddevice
drivers................117
Solvingrecoveryproblems........118
RecoveryoverviewfortheWindows8.1operating
systems.................118
Refreshingyourcomputer........118
Resettingyourcomputertothefactorydefault
settings................118
Usingtheadvancedstartupoptions....119
RecoveringyouroperatingsystemifWindows
8.1failstostart.............119
CreatingandusingarecoveryUSBdrive..119
RecoveryoverviewfortheWindows10operating
system..................120
Resettingyourcomputer.........120
Usingadvancedstartupoptions......121
RecoveringyouroperatingsystemifWindows
10failstostart.............121
CreatingandusingarecoveryUSBdrive..121
Chapter10.Replacingdevices...123
Staticelectricityprevention..........123
Disablingthebuilt-inbattery.........123
InstallingorreplacingthemicroSIMcard....124
Replacingtheremovablebattery.......125
Replacingtheinternalstoragedrive......127
Replacingamemorymodule.........131
ReplacinganM.2wireless-WANcard......133
Chapter11.Gettingsupport....137
BeforeyoucontactLenovo..........137
Gettinghelpandservice...........137
Usingdiagnosticprograms........138
LenovoSupportWebsite.........138
CallingLenovo.............138
Purchasingadditionalservices........139
AppendixA.Regulatory
Information.............141
iiUserGuide
LocatingoftheUltraConnect™wireless
antennas.................141
Wirelessrelatedinformation.........141
Wireless-radiocomplianceinformation...143
Locatingwirelessregulatorynotices....143
Certificationrelatedinformation........143
Exportclassificationnotice..........143
Electronicemissionnotices..........143
FederalCommunicationsCommission
DeclarationofConformity........143
IndustryCanadaClassBemissioncompliance
statement...............144
EuropeanUnion-Compliancetothe
ElectromagneticCompatibilityDirective...144
GermanClassBcompliancestatement...144
KoreaClassBcompliancestatement....145
JapanVCCIClassBcompliancestatement..145
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................145
Japannoticeforacpowercord......145
Lenovoproductserviceinformationfor
Taiwan................146
Eurasiancompliancemark..........146
Brazilaudionotice.............146
AppendixB.WEEEandrecycling
statements.............147
ImportantWEEEinformation.........147
RecyclinginformationforChina........147
RecyclinginformationforJapan........147
RecyclinginformationforBrazil........148
BatteryrecyclinginformationforTaiwan.....149
BatteryrecyclinginformationfortheEuropean
Union..................149
BatteryrecyclinginformationfortheUnitedStates
andCanada................149
AppendixC.RestrictionofHazardous
SubstancesDirective(RoHS)....151
EuropeanUnionRoHS...........151
ChinaRoHS................152
IndiaRoHS................152
TurkishRoHS...............153
UkraineRoHS...............153
AppendixD.ENERGYSTARmodel
information.............155
AppendixE.Notices.........157
Trademarks................158
©CopyrightLenovo2015
iii
ivUserGuide
Readthisfirst
Besuretofollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcauseyourcomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjectedtotreatmentthatcouldinterferewiththeoperationofyourcomputer.
©CopyrightLenovo2015
v
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdriveorhybriddrive,do
oneofthefollowing:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thiswillhelptopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovo
®
LimitedWarranty.Formoreinformation,see“WarrantyInformation”intheSafety,Warranty,
andSetupGuidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
viUserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
©CopyrightLenovo2015
vii
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm
2
,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Alwaysconnectpowercordsandsignalcablesinthecorrectorderandensurethatallpowercord
connectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
viiiUserGuide
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
©CopyrightLenovo2015
ix
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUSBcableswhilethecomputer
powerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamagetoattached
devices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
Noticeforremovablerechargeablebattery
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall
amountofharmfulsubstance.
xUserGuide
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Donotattempttoreplacethenon-rechargeablecoin-cellbattery.Replacementofthebatterymust
bedonebyaLenovo-authorizedrepairfacilityortechnician.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
©CopyrightLenovo2015
xi
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
xiiUserGuide
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
Ifyourcomputerhasbothaheadphoneconnectorandanaudio-outconnector,alwaysusetheheadphone
connectorforheadphones(alsocalledaheadset)orearphones.
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
©CopyrightLenovo2015
xiii
Additionalsafetyinformation
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
PolyvinylChloride(PVC)cableandcordnotice
Manypersonalcomputerproductsandaccessoriescontaincords,cablesorwires,suchaspowercordsor
cordstoconnecttheaccessorytoapersonalcomputer.Ifthisproducthassuchacord,cableorwire,then
thefollowingwarningapplies:
WARNING:Handlingthecordonthisproductorcordsassociatedwithaccessoriessoldwiththisproduct
willexposeyoutolead,achemicalknowntotheStateofCaliforniatocausecancer,andbirthdefectsor
otherreproductiveharm.Washhandsafterhandling.
Savetheseinstructions.
xivUserGuide
Chapter1.Productoverview
Thischapterprovidesinformationaboutthelocationsofconnectors,locationsofimportantproductlabels,
computerfeatures,specifications,operatingenvironment,andpreinstalledprograms.
•“Locatingcomputercontrols,connectors,andindicators”onpage1
•“Locatingimportantproductinformation”onpage8
•“Features”onpage10
•“Specifications”onpage11
•“Operatingenvironment”onpage12
•“Lenovoprograms”onpage12
Locatingcomputercontrols,connectors,andindicators
Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouneedto
startusingthecomputer.
Frontview
Figure1.Frontview
1Camera(onsomemodels)2Microphones(onsomemodels)
3Powerbutton
4Fingerprintreader(onsomemodels)
5TrackPoint
®
pointingstick6TrackPointbuttons
7ThinkPad
®
trackpad
8Screen(multi-touchscreenonsomemodels)
1Camera(onsomemodels)
Usethecameratotakepicturesorholdavideoconference.Formoreinformation,see“Usingthecamera”
onpage39.
©CopyrightLenovo2015
1
2Microphones(onsomemodels)
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Powerbutton
Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forhowtoturnoffthe
computer,see“Frequentlyaskedquestions”onpage17.
Ifyourcomputeriscompletelyunresponsive,youcanturnoffthecomputerbypressingandholdingthe
powerbuttonforfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstops
responding”onpage95formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
4Fingerprintreader(onsomemodels)
Fingerprintauthenticationtechnologyprovidesasimpleandsecureuseraccessbyassociatingyour
fingerprintwithpasswords.Formoreinformation,see“Usingthefingerprintreader”onpage65
.
ThinkPadpointingdevice
5TrackPointpointingstick
6TrackPointbuttons
7ThinkPadtrackpad
ThekeyboardcontainstheLenovouniqueThinkPadpointingdevice.Pointing,selecting,anddraggingareall
partofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.Formore
information,see“ThinkPadpointingdevice”onpage25
.
8Screen(multi-touchscreenonsomemodels)
Formoreinformation,see“Usingthemulti-touchscreen”onpage19.
2UserGuide
Right-sideview
Figure2.Right-sideview
1Audioconnector
2AlwaysOnUSBconnector
3Media-card-readerslot
4Micro-SIM-cardtray(onsomemodels)
5Ethernetconnector
6Security-lockslot
1Audioconnector
Connectheadphonesoraheadsetthathasa3.5-mm(0.14-inch),4-poleplugtothecomboaudioconnector
tolistentothesoundfromthecomputer.
Notes:
•Ifyouareusingaheadsetwithafunctionswitch,forexample,aheadsetforaniPhonemobiledigital
device,donotpressthisswitchwhileusingtheheadset.Ifyoupresstheswitch,theheadsetmicrophone
willbedisabled,andtheintegratedmicrophonesonthecomputerwillbeenabledinstead.
•Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage38
.
2AlwaysOnUSBconnector
Bydefault,theAlwaysOnUniversalSerialBus(USB)connectorenablesyoutochargesomemobiledigital
devicesandsmartphonesinthefollowingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisinhibernationmodeoristurnedoff,butconnectedtoacpower
Ifyouwanttochargethesedeviceswhenthecomputerisinhibernationmodeoristurnedoff,andthe
computerisnotconnectedtoacpower,dothefollowing:
•ForWindows
®
7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthen
followtheinstructionsonthescreen.
Chapter1.Productoverview3
•ForWindows8.1andWindows10:StarttheLenovoSettingsprogram,clickPower,andthenfollow
theinstructionsonthescreen.
Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage12
.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3Media-card-readerslot
Yourcomputerhasamedia-card-readerslot.Insertyourflashmediacardintothisslottoreadthedata
onthecard.Formoreinformationaboutthesupportedcards,see“Usingaflashmediacardorasmart
card”onpage39.
4Micro-SIM-cardtray(onsomemodels)
Ifyourcomputerhasawirelesswideareanetwork(WAN)feature,amicrosubscriberidentificationmodule
(SIM)cardmightberequiredtoestablishwireless-WANconnections.Dependingonthecountryofdelivery,
amicroSIMcardmightbealreadyinstalledinthemicro-SIM-cardtray.Formoreinformation,see“Installing
orreplacingthemicroSIMcard”onpage124
.
Note:EnsurethatyouuseamicroSIMcard.Donouseastandard-sizedSIMcard.Thestandard-sized
SIMcardisnotcompatible.
ToinstallorreplacethemicroSIMcard,see“InstallingorreplacingthemicroSIMcard”onpage124
.
5Ethernetconnector
Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation
insteadoftheoneonthecomputer.
6Security-lockslot
Toprotectyourcomputerfromtheft,youcanpurchaseasecuritycablelockthatfitsthesecurity-lock
slottolockthecomputertoastationaryobject.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
4UserGuide
Left-sideview
Figure3.Left-sideview
1Powerconnector2Fanlouvers
3Videographicsarray(VGA)connector4USB3.0connector
5MiniDisplayPort
®
connector
6Smart-card-readerslot(onsomemodels)
1Powerconnector
Connecttheacpoweradaptertothepowerconnectortoprovideacpowertothecomputerandcharge
thebatteries.
2Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputerandtoensurepropercooling,
especiallythecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
3VideoGraphicsArray(VGA)connector
UsetheVGAconnectortoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
Note:Ifyouattachthecomputertoadockingstation,usetheVGAconnectoronthedockingstation,
nottheoneonthecomputer.
Formoreinformation,see“Usinganexternaldisplay”onpage36
.
4USB3.0connector
TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBprinteroradigital
camera.
Attention:WhenyouattachaUSBcabletotheUSB3.0connector,ensurethattheUSBmarkisfacing
upward.Otherwisetheconnectormightgetdamaged.
Chapter1.Productoverview5
5MiniDisplayPort
®
connector
UsetheminiDisplayPortconnectortoconnectyourcomputertoacompatibleprojector,externaldisplay,
orhigh-definitiontelevision.TheminiDisplayPortconnectorofyourcomputersupportsaudioaswellas
videostreaming.Thiscompactconnectorenablesaplug-and-playsetupandsupportsadaptersthatcan
plugintoDVI,VGA,orHigh-DefinitionMultimediaInterface™(HDMI)connectors.Formoreinformation,see
“Usinganexternaldisplay”onpage36
.
6Smart-card-readerslot(onsomemodels)
Dependingonthemodel,thecomputermighthaveanintegratedsmart-cardreader.
Bottomview
Figure4.Bottomview
1Emergency-resethole2Removablebattery
3Dockingstationconnector
4Speakers
1Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removetheac
poweradapterandinsertastraightenedpaperclipintotheemergency-resetholetoresetthecomputer.
2Removablebattery
Usethecomputerwiththebatterypowerwheneveracpowerisunavailable.
3Dockingstationconnector
Youcanusetheconnectortoconnectthecomputertoasupporteddockingstationtoextendthecomputer
capabilitieswhenyouareattheofficeorathome.Formoreinformationaboutthesupporteddocking
stations,see“ThinkPaddockingstations”onpage43
.
4Speakers
Yourcomputerisequippedwithapairofstereospeakers.
Statusindicators
Thestatusindicatorsshowthecurrentstatusofyourcomputer.
6UserGuide
Note:Yourcomputermighthaveslightvariationsfromthefollowingillustrations.
1Speaker-muteindicator
Whenthespeaker-muteindicatorison,thespeakersaremuted.
2Microphone-muteindicator
Whenthemicrophone-muteindicatorison,themicrophonesaremuted.
3Camera-statusindicator
Whenthecamera-statusindicatorison,thecameraisinuse.
4CapsLockindicator
Whentheindicatorison,itindicatesthatCapsLockmodeisenabled.Youcantypeallalphabeticcharacters
(A-Z)inuppercasedirectly.
57System-statusindicators
TheindicatorintheThinkPadlogoandtheindicatorinthecenterofthepowerbuttonshowthesystem
statusofthecomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
Chapter1.Productoverview7
•On:Thecomputerison(innormalmode).
•Blinksfast:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
•Off:Thecomputerisofforinhibernationmode.
6FnLockindicator
TheFnLockindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Specialkeys”
onpage23.
Locatingimportantproductinformation
Thissectionprovidesinformationtohelpyoulocatethemachinetypeandmodellabel,theFederal
CommunicationsCommission(FCC)IDandICCertificationlabel,theWindowsCertificateofAuthenticity
label,andtheGenuineMicrosoft
®
label.
Machinetypeandmodelinformation
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Dependingonthecomputermodel,themachinetypeandmodellabelmightbelocatedonthecomputer
cover,underthebattery,oronthepoweradapter.Thefollowingillustrationshowsthelocationofthe
machinetypeandmodelofyourcomputer:
FCCIDandICCertificationinformation
TheFCCandICCertificationinformationisidentifiedbyalabellocatedonthecomputerbasecoveras
showninthefollowingfigure.
8UserGuide
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Formodulereplacement,you
mustcontactLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
•Forauser-replaceablewirelessWANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelfortheuser-replaceablewirelessWANmoduleisaffixedtothe
wirelessmodule
1(availableonsomemodels)installedinyourcomputer.
Note:Fortheuser-replaceablewirelessmodule,ensurethatyouuseonlyLenovo-authorizedwireless
modulesforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
Chapter1.Productoverview9
ID.TheProductIDisimportantincaseyouneedtoreinstalltheWindows7operatingsystemfromasource
otherthanaLenovoproductrecoverydiscset.
Windows8,Windows8.1,andWindows10GenuineMicrosoftlabel:Dependingonyourgeographic
location,thedatewhenyourcomputerwasmanufactured,andtheversionofWindows8,Windows8.1,
orWindows10thatispreinstalled,yourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
cover.Seehttp://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows8,Windows8.1,orWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows8Pro,Windows8.1Pro,orWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftathttp://www.microsoft.com/en-us/howtotell/default.aspx.
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenevera
Windows8,Windows8.1,orWindows10productisinstalled,theinstallationprogramchecksthecomputer
firmwareforavalid,matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows8Pro,
Windows8.1Pro,orWindows10Prolicensedowngraderights.
Features
Thistopicprovidesinformationaboutthecomputerfeatures.
Microprocessor
•Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
–ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
–ForWindows8.1:Gotothedesktopscreen,andthenmovethepointertothetop-rightor
bottom-rightcornerofthescreentodisplaythecharms.ThenclickSettings➙PCinfo.
–ForWindows10:doeitherofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettings➙System➙About.
–Right-clicktheStartbutton
.ThenselectSystem.
Memory
•Doubledatarate3lowvoltagesynchronousdynamicrandomaccessmemory(DDR3LVSDRAM)
Storagedevice
Dependingonthemodel:
•2.5-inchformfactor,7-mm(0.28-inch)heightharddiskdrive
•2.5-inchformfactor,9.5-mm(0.37-inch)heightharddiskdrive
•2.5-inchformfactor,7-mm(0.28-inch)heightsolid-statedrive
•2.5-inchformfactor,7-mm(0.28-inch)heighthybriddrive
10UserGuide
•M.2solid-statedriveforcachingonly
Display
•Colordisplaywiththethin-filmtransistor(TFT)technology
•Displaysize:317.5mm(12.5inches)
•Displayresolution:1366-by-768or1920-by-1080,dependingonthemodel
•Brightnesscontrol
•Integratedcamera(availableonsomemodels)
•Integratedmicrophones
•Multi-touchtechnology(availableonsomemodels)
Keyboard
•6-rowkeyboard(withbacklightfunctionavailableonsomemodels)
•Functionkeys
•TrackPointpointingdeviceandtrackpad
Interface
•4-in-1digitalmediacardreader
•Audioconnector
•VGAconnector
•MiniDisplayPortconnector
•AlwaysOnUSB3.0connector
•USB3.0connector
•RJ45Ethernetconnector
•Smart-cardreader(availableonsomemodels)
•Dockingstationconnector(availableonsomemodels)
GPSandwirelessfeatures
•IntegratedBluetooth
•IntegratedwirelessLAN
•GlobalPositioningSystem(GPS)satellitereceiver(availableonmodelswithwirelessWAN)
•IntegratedwirelessWAN(availableonsomemodels)
Securityfeature
•Fingerprintreader(availableonsomemodels)
Specifications
Size
•Width:305.5mm(12inches)
•Depth:208.5mm(8.2inches)
•Height:20.3mm(0.8inch)or21.5mm(0.8inch)
Heatoutput
Chapter1.Productoverview11
•45W(154Btu/hr)maximum
Powersource(acpoweradapter)
•Sine-waveinputat50to60Hz
•Inputratingoftheacpoweradapter:100to240Vac,50to60Hz
Operatingenvironment
Thissectionprovidesinformationabouttheoperatingenvironmentofthecomputer.
Environment
•Maximumaltitudewithoutpressurization:3048m(10000ft)
•Temperature
–Ataltitudesupto2438m(8000ft)
–Operating:5.0°Cto35.0°C(41°Fto95°F)
–Storage:5.0°Cto43.0°C(41°Fto109°F)
–Ataltitudesabove2438m(8000ft)
Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebatteries,thetemperaturemustbeatleast10°C(50°F).
•Relativehumidity:
–Operating:8%to95%atwetbulb:23℃(73℉)
–Storage:5%to95%atwetbulb:27℃(81℉)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,
andmicrowaveovenawayfromyourcomputer.Thestrongmagneticfieldsgeneratedbyelectrical
appliancescandamagethemotoranddataonthestoragedrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
Note:Theavailableprogramsaresubjecttochangewithoutnotice.
TolearnmoreabouttheprogramsandothercomputingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
•ForWindows7andWindows10:
1.ClicktheStartbuttontoopentheStartmenu.Locateaprogrambytheprogramname.
12UserGuide
2.IftheprogramisnotdisplayedontheStartmenu,clickAllprogramsorAllappstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
•ForWindows8.1:
1.PresstheWindowskeytoopentheStartscreen.Locateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartscreen,clickthearrowicon
toopentheAppsscreen.
3.IfyoustilldonotfindtheprogramontheAppsscreen,searchfortheprograminthesearchbox.
SomeLenovoprogramsarereadytobeinstalled.Youcannotfindtheseprogramsthroughtheabove
methodsunlessyouhaveinstalledthemfirst.ToinstalltheseLenovoprograms,gotoLenovoPC
Experience➙LenovoToolsandfollowtheinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
AccessConnections™
(Windows7)
TheAccessConnectionsprogramisaconnectivityassistantprogramfor
creatingandmanaginglocationprofiles.Eachlocationprofilestoresallthe
networkandInternetconfigurationsettingsneededforconnectingtoanetwork
infrastructurefromaspecificlocationsuchasahomeoranoffice.
Byswitchingbetweenlocationprofilesasyoumoveyourcomputerfromplace
toplace,youcanquicklyandeasilyconnecttoanetworkwithnoneedto
manuallyreconfigureyoursettingsandrestartthecomputereachtime.
ActiveProtectionS
ystem™
(Windows7,Windows8.1,and
Windows10)
TheActiveProtectionSystemprogramprotectsyourinternalstoragedrive(such
asharddiskdrive)whentheshocksensorinsideyourcomputerdetectsa
conditionthatcoulddamagethedrive,suchassystemtilt,excessivevibration,
orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausewhentheinternalstoragedriveisnotoperating,thesystem
stopsitfromspinning,andmightalsomovethereadandwriteheadsofthe
drivetoareasthatdonotcontaindata.
Assoonastheshocksensorsensesthattheenvironmentisstableagain
(minimalchangeinsystemtilt,vibration,orshock),itturnsontheinternal
storagedrive.
Auto Scroll Utility
(Windows 7 and Windows
8.1)
Thisprogramenhancesyourexperiencewithwindowoperation.Thewindow
positionofaforegroundapplicationisautomaticallyadjusted.Thescrollbaron
auserinterfaceisalsoautomaticallyadjusted.
CommunicationsUtility
(Windows7)
TheCommunicationsUtilityprogramenablesyoutoconfiguresettingsforthe
integratedcameraandaudiodevices.
FingerprintManagerPro,
LenovoFingerprintManager,or
TouchFingerprintManager
(Windows7andWindows8.1)
Ifyourcomputercomeswithafingerprintreader,theFingerprintManagerPro
program,LenovoFingerprintManagerprogram,orTouchFingerprintManager
programenablesyoutoenrollyourfingerprintandassociateitwithyour
passwords.Asaresult,fingerprintauthenticationcanreplaceyourpasswords
andenablesimpleandsecureuseraccess.
Chapter1.Productoverview13
HotkeyFeaturesIntegration
(Windows7,Windows8.1,and
Windows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilityprogramsspecificallyforthespecialkeysandbuttonsonyour
computer.Thespecialkeysandbuttonsaredesignedtomeetaccessibilityand
usabilityrequirements.Installingrelatedutilityprogramsenablesfullfunctionality
ofthespecialkeysandbuttons.
LenovoCompanion
(Windows8.1andWindows10)
Yoursystem’sbestfeaturesshouldbeeasytoaccessandunderstand.With
Companion,theyare.
UseCompaniontoregisteryourcomputer,accessyourusermanual,manage
systemhealthandupdate,checkthewarrantystatus,andseeaccessories
customizedforyourcomputer.Youalsocanreadhintsandtips,exploreLenovo
forums,andstayup-to-dateontechnologynewswitharticlesandblogsfrom
trustedsources.ThisappisfilledwithexclusiveLenovocontenttohelpyou
learnaboutyournewsystem.
LenovoPCExperience
(Windows7,Windows8.1,and
Windows10)
TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyandsecurelyby
providingeasyaccesstovariousprograms,suchasActiveProtectionSystem
andLenovoSolutionCenter.
LenovoSettings
(Windows8.1andWindows10)
TheLenovoSettingsprogramenablesyoutoenhanceyourcomputing
experiencebyturningyourcomputerintoaportablehotspot,configuring
cameraandaudiosettings,optimizingyourpowersettings,andcreatingand
managingmultiplenetworkprofiles.
LenovoSolutionCenter
(Windows7,Windows8.1,and
Windows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolve
computerproblems.Itcombinesdiagnostictests,systeminformationcollection,
securitystatus,andsupportinformation,alongwithhintsandtipsforoptimal
systemperformance.
MobileBroadbandConnect
(Windows7andWindows10)
TheMobileBroadbandConnectprogramenablesyoutoconnectthecomputer
tothemobilebroadbandnetworkthroughasupportedwirelessWANcard.
MessageCenterPlus
(Windows7)
TheMessageCenterPlusprogramautomaticallydisplaysmessagestoinform
youaboutimportantnoticesfromLenovo,suchasalertsonsystemupdates
andalertsonconditionsthatrequireyourattention.
PasswordManager
(Windows7andWindows8.1)
ThePasswordManagerprogramautomaticallycapturesandfillsin
authenticationinformationforWindowsprogramsandWebsites.
PowerManager
(Windows7)
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepower
managementforthecomputer.Itenablesyoutoadjustyourcomputerpower
settingstoachievethebestbalancebetweenperformanceandpowersaving.
REACHit
(Windows7,Windows8.1,and
Windows10)
REACHitenablesyoutomanageallyourfiles,nomatterwheretheyarestored,
insideonesingleapp.Connectyourdevicesalongwithmultiplecloudstorage
accountsforaneasierandfasterwaytoaccessyourstuff.
RecoveryMedia
(Windows7andWindows10)
TheRecoveryMediaprogramenablesyoutorestorethecontentsofthehard
diskdrivetothefactorydefaultsettings.
RescueandRecovery
®
(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestore
solution.Itincludesasetofself-recoverytoolstohelpyoudiagnosecomputer
problems,gethelp,andrecoverfromsystemcrashes,evenifyoucannotstart
theWindowsoperatingsystem.
SHAREit
(Windows7,Windows8.1,and
Windows10)
TheSHAREitprogramenablesyoutosharefileseasilyandrapidlyacross
devicessuchascomputersandsmartphones,evenwithoutanyInternet
connection.Youcanconnecttoyourfriendsandsendphotos,folders,and
otherfilesthroughSHAREit.Everysharingisquickandsimple.
14UserGuide
SystemUpdate
(Windows7andWindows8.1)
TheSystemUpdateprogramenablesyoutokeepthesoftwareonthecomputer
up-to-datebydownloadingandinstallingsoftwarepackages,includingdevice
drivers,UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem
(BIOS)updates,andotherthird-partyprograms.
WRITEit
(Windows8.1andWindows10)
WRITEitgivesyouinstanthandwritinginputwhereveryouneedit.Youcanwrite
directlyinanyappandtextfield,edittextinreal-time,seeyourfullscreen,and
convertyourhandwritingintodigitaltext.
Chapter1.Productoverview15
16UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationonusingsomeofthecomputercomponents.
•“Registeringyourcomputer”onpage17
•“Frequentlyaskedquestions”onpage17
•“GettinghelpabouttheWindowsoperatingsystem”onpage19
•“Usingthemulti-touchscreen”onpage19
•“Specialkeys”onpage23
•“ThinkPadpointingdevice”onpage25
•“Powermanagement”onpage29
•“Connectingtothenetwork”onpage33
•“Usinganexternaldisplay”onpage36
•“Usingaudiofeatures”onpage38
•“Usingthecamera”onpage39
•“Usingaflashmediacardorasmartcard”onpage39
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youincaseofarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramlaunchesautomaticallyafteryouhaveusedyour
computerforaperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
ThistopicprovidesafewtipsthatwillhelpyouoptimizetheuseofyourThinkPadnotebookcomputer.
Toensurethatyoureceivethebestperformancefromyourcomputer,browsethefollowingWebpagetofind
informationsuchasaidsfortroubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
©CopyrightLenovo2015
17
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenu,thenclickShutdown.
•ForWindows8.1:Dooneofthefollowing:
–GototheStartscreenbypressingtheWindowskey,clickthepowericoninthetop-rightcorner
ofthescreen,thenclickShutdown.
–Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Then
clickSettings➙Power➙Shutdown.
Note:YoualsocanopentheSettingscharmbypressingthesettingskey
.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenu,thenclickControlPanel.
•ForWindows8.1:PresstheWindowskeytoopentheStartscreen,clickthearrowicontoopen
theAppsscreen,andthenclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,thenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage31
.
•Toachievethebestbalancebetweenperformanceandpowersaving,changepowerplansettings.
See“Managingthebatterypower”onpage31.
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,removetheremovablebatteryand
followtheinstructionsin“Disablingthebuilt-inbattery”onpage123todisablethebuilt-inbatterysoasto
preventbatterypowerfromdraining.
HowdoIsecurelydisposeofdatastoredonthestoragedrive?
•StudyChapter5“Security”onpage59tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•Beforeyoudisposeofthedataonthestoragedrive,besuretoreadthetopic“Noticeondeletingdata
fromyourinternalstoragedrive”onpage68.
HowdoIgivepresentationsorattachanexternaldisplay?
•Ensurethatyoufollowtheprocedureinthetopic“Connectinganexternaldisplay”onpage37.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandtheexternal
display.See“Choosingadisplaymode”onpage37.
Ihavebeenusingthecomputerforsometimealready,anditisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage89.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage95
.
•CheckforrecoverysolutionsinChapter9“Recoveryoverview”onpage113.
CanIchangetheWindows8.1startupbehaviortoopeneitherthedesktoportheStartscreen?
OntheWindows8.1operatingsystem,youcansetthecomputertoopeneitherthedesktoportheStart
screenbydefault.Tosetthedefaultstartupscreen,dothefollowing:
18UserGuide
1.Onthedesktop,moveyourpointertothetaskbaratthebottomofthescreenandright-clickonthe
taskbar.
2.ClickProperties.TheTaskbarandNavigationpropertieswindowisdisplayed.
3.OntheNavigationtab,locatetheStartscreensection,andthendooneofthefollowing:
•Tosetthedesktopasyourdefaultstartupscreen,selectWhenIsigninorcloseallappsona
screen,gotothedesktopinsteadofStartsoacheckisvisible.
•TosettheStartscreenasyourdefaultstartupscreen,removethecheckfromtheWhenIsigninor
closeallappsonascreen,gotothedesktopinsteadofStartcheckbox.
4.ClickOKtosavethenewsetting.
Printthefollowingsectionsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
onlinehelpwhennecessary.
•“Installinganewoperatingsystem”onpage71
•“Computerstopsresponding”onpage95
•“Powerproblems”onpage108
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dooneofthefollowing:
•ForWindows7:OpentheStartmenu,andthenclickHelpandSupport.
•ForWindows8.1:Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplay
thecharms.ThenclickSettings➙Help.Additionally,theWindows8.1operatingsystemprovidesa
Help+TipsapplicationthatyoucanopenfromtheStartscreenorAppsscreen.
•ForWindows10:OpentheStartmenu,andthenclickGetstartedfromtherightpanel.Additionally,you
cansearchfromthetaskbartofindhelp,apps,files,settings,andsoon.
Usingthemulti-touchscreen
Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.
Notes:
•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.
•Dependingontheappyouuse,somegesturesmightnotbeavailable.
Thefollowingtableintroducessomefrequentlyusedgestures.
Chapter2.Usingyourcomputer19
Touchgesture(touchmodels
only)
Description
Touch:Tap.
Mouseaction:Click.
Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.
Touch:Tapandhold.
Mouseaction:Right-click.
Function:Openamenuwithmultipleoptions.
Touch:Slide.
Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll
arrow.
Function:Scrollthroughitems,suchaslists,pages,andphotos.
Touch:Draganitemtothedesiredlocation.
Mouseaction:Click,hold,anddraganitem.
Function:Moveanobject.
Touch:Movetwofingersclosertogether.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.
Function:Zoomout.
Touch:Movetwofingersfartherapart.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.
Function:Zoomin.
Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise
orcounterclockwise.
Mouseaction:Iftheappsupportsrotation,clicktherotationicon.
Function:Rotateanitem.
20UserGuide
ThefollowingtableintroducestouchgesturesontheWindows8.1operatingsystem.
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:Movethepointertothebottom-rightortop-rightcornerofyour
screen.
Function:Displaythecharmsthatcontainsystemcommands,suchasStart,
Settings,Search,Share,andDevices.
Touch:Swipeinfromtheleftedge.
Mouseaction:Movethepointertothetop-leftcornerofyourscreen,andthen
click.Keepclickingtocyclethroughtheopenapps.
Function:Cyclethroughandswitchtoopenapps.
Touch:Swipeinandoutontheleftedge.
Mouseaction:Movethepointertothetop-leftcornerofthescreen,andthen
movethepointerdownwardalongtheleftedge.Tomakeaselection,clickthe
desiredapp.
Function:Viewtherecentlyusedappsorselectanactiveappfromthelist.
Touch:Swipeuptothetopedge.
Mouseaction:Clickthedownwardarrowlocatednearthebottom-leftcorner
oftheStartscreen.
Function:ViewallappsontheStartscreen.
Touch:SwipeinfromthetoporbottomedgeoftheStartscreen,tapCustomize,
andthentapthedesiredicon.
Mouseaction:Right-clickablankareaontheStartscreen,clickCustomize,
andthenclickthedesiredicon.
Function:CustomizetilesontheStartscreen,oruninstallanapp.
Touch:Swipeinfromthetoporbottomedgeofanopenapp.
Mouseaction:Right-clickanywhereonanopenapp.
Function:Viewtheappcommandsonanopenapp,suchasCopy,Save,and
Delete,dependingontheapp.
Touch:Swipeinfromthetopedgetothebottomonanopenapp.
Mouseaction:Fromthetopedgeofthescreen,click,hold,andmovethepointer
tothebottomofthescreen.Then,releasethebutton.
Function:Closethecurrentapp.
Chapter2.Usingyourcomputer21
ThefollowingtableintroducessometouchgesturesontheWindows10operatingsystem.
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:Clicktheactioncentericononthetaskbar.
Function:Opentheactioncentertoseeyournotificationsandquickactions.
Touch:Swipeinfromtheleftedge.
Mouseaction:Clickthetask-viewicononthetaskbar.
Function:Viewallyouropenwindowsintaskview.
Touch:Swipeinfromthebottomtotopforfull-screenedapp.
Mouseaction:MoveyourcursortotheWindowsnotificationareaatthebottom
ofthescreen.
Function:Viewthetaskbar.
Note:Thefullscreenfeatureisavailableonlyonsomeapps.Toopenanapp
infullscreen,click
onthetitlebar.
•Shortsnapforfull-screenedapporwhenyourcomputerisintabletmode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourcursortothetopedgeofthescreen.
Function:Showahiddentitlebar.
•Longswipewhenyourcomputerisintabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe
pointertothebottomofthescreen,andthenrelease.
Function:Closethecurrentapp.
Tipsonusingthemulti-touchscreen
•Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.
•Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.
•Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.
Tipsoncleaningthemulti-touchscreen
•Turnoffthecomputerbeforecleaningthemulti-touchscreen.
•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.
•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.
22UserGuide
Specialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkeasilyandeffectively.
Functionkeysandkeycombinations
Thekeyboardhasseveralspecialkeys,whichconsistoftheFnkey1andthefunctionkeys2.
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeysorThinkPad
F1–F12keystab.
3.Selecttheoptionsofyourpreference.
•+EnablesordisablestheFnLockfunction.
WhentheFnLockfunctionisenabled:TheFnLockindicatorison.ToinputF1–F12,pressthefunction
keysdirectly.Toinitiatethespecialfunctionprintedasanicononeachkey,presstheFnkeyandthe
correspondingfunctionkey.
WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff.Toinitiatethespecialfunction
printedasanicononeachkey,pressthefunctionkeysdirectly.ToinputF1–F12,presstheFnkey
andthecorrespondingfunctionkey.
•Mutesorunmutesthespeakers.Whenthespeakersaremuted,theindicatoronthekeyison.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computeragain.Toturnonthesound,pressor.
•
Decreasesthespeakervolume.
•Increasesthespeakervolume.
Chapter2.Usingyourcomputer23
•Mutesorunmutesthemicrophones.Whenthemicrophonesaremuted,theindicatoronthe
keyison.
•
Darkensthedisplay.
•Brightensthedisplay.
•
Managestheexternaldisplays.
•Enablesordisablesthewirelessfeatures.
•
–Windows7:OpensControlPanel.
–Windows8.1:OpenstheSettingscharm.
–Windows10:OpenstheSettingswindow.
•
–Windows7:OpensWindowsSearch.
–Windows8.1:OpenstheSearchcharm.
–Windows10:OpenstheCortana
®
searchbox.
•
Viewsalltheprogramsthatyouhaveopened.
•
–Windows7:OpensComputer.
–Windows8.1andWindows10:Viewsalltheprograms.
•Fn+Spacebar:Controlsthekeyboardbacklight.
Therearethreemodesforthekeyboardbacklight:Off,Low,andHigh.PressFn+Spacebartochange
themodesofthekeyboardbacklight.
•Fn+4:Putsthecomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyorpower
button.
•Fn+End:HasthesamefunctionastheInsertkeyonaconventionalkeyboard.
•Fn+B:HasthesamefunctionastheBreakkeyonaconventionalkeyboard.
•Fn+K:HasthesamefunctionastheScrLKkeyontheconventionalkeyboard.
•Fn+P:HasthesamefunctionasthePausekeyontheconventionalkeyboard.
•Fn+S:HasthesamefunctionastheSysRqkeyontheconventionalkeyboard.
24UserGuide
Windowskey
ForWindows7andWindows10:PresstheWindowskey1toopentheStartmenu.
ForWindows8.1:PresstheWindowskey1toswitchbetweenthecurrentworkspaceandtheStartscreen.
YoualsocanusetheWindowskeytogetherwithanotherkeytoachieveotherfunctions.Fordetails,referto
thehelpinformationsystemoftheWindowsoperatingsystem.
ThinkPadpointingdevice
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformavarietyoftouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingtwodevices:
1TrackPointpointingdevice
2Trackpad
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage29.
Chapter2.Usingyourcomputer25
TrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
TheTrackPointpointingdeviceconsistsofthefollowingfourcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
TousetheTrackPointpointingdevice,refertothefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick
1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton
2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Trackpad
Theentiretrackpadissensitivetofingertouchandmovement.Youcanusethetrackpadtoperformallthe
pointing,clicking,andscrollingfunctionsofatraditionalmouse.
26UserGuide
Thetrackpadcanbedividedintotwozonesbyitsfunction:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
Tousethetrackpad,refertothefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone
1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Trackpadtouchgestures”onpage27
.
Trackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwouldusingatraditionalmouse.Youalsocanusethetrackpad
toperformavarietyoftouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer27
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingsectionintroducessometouchgesturesontheWindows8.1operatingsystem.
Swipefromthetopedge
FromtheStartscreenorthe
currentapp,swipeinfrom
thetopedgeofthetrackpad
withonefingertodisplaythe
commandmenu.
Swipefromthetoptothebottom
edge
Swipefromthetoptothebottom
edgeofthetrackpadwithone
fingertoclosethecurrentapp.
Performingthisgestureonthe
desktopclosesthedesktopand
displaystheStartscreen.
Swipefromtherightedge
Swipeinfromtherightedgeof
thetrackpadwithonefingerto
displaythecharms.
Swipefromtheleftedge
Swipeinfromtheleftedgeofthe
trackpadwithonefingertoshow
thepreviouslyusedapp.
Swipeinandoutfromtheright
edge
Swipeinandoutfromtheright
edgeofthetrackpadwithone
fingertohidethecharms.
Swipeinandoutfromtheleft
edge
Swipeinandoutfromtheleftedge
ofthetrackpadwithonefingerto
displayallthecharms.
ThefollowingsectionintroducessometouchgesturesontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
28UserGuide
Replacingthecapofpointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.Togetanewcap,contactLenovoCustomerSupport
Center.See“CallingLenovo”onpage138
.
Note:Ensurethatyouuseacapwithgrooves
aasshowninthefollowingillustration.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound➙Mouse.TheMousePropertieswindowisdisplayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Powermanagement
Whenyouneedtouseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeep
yourcomputerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyou
usethepower-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenabling
youtotakeyourworkwhereveryougo.WithThinkPadbatteries,youwillbeabletoworklongerwithout
beingtiedtoanelectricaloutlet.
Usingtheacpower
Thepowertorunyourcomputercancomeeitherfromtheremovablebattery,thebuilt-inbattery,orfromac
powerthroughtheacpoweradapter.Whileyouuseacpower,thebatterieschargeautomatically.
Connectingtheacpoweradapter
Toconnecttheacpoweradapter,dothefollowing:
Attention:Usinganimproperpowercordmightseverelydamagethecomputer.
Chapter2.Usingyourcomputer29
Note:Ensurethatyouperformtheactionsintheorderinwhichtheyarelisted.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Plugtheacpoweradapterintoanelectricaloutlet.
Tipsforusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
•Beforeyouchargethebatteries,makesurethatthebatterytemperatureisatleast10°C(50°F).
•Youcanchargethebatterieswhentheacpoweradapterisconnectedtothecomputer.Youneedto
chargethebatteriesinanyofthefollowingsituations:
–WhenthebatteryiconintheWindowsnotificationareashowsalowpercentageofbatterypower
remaining.
–Whenthebatterieshavenotbeenusedforalongtime
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteriesofyourcomputer
betweencharges.Becauseofdifferentuserhabitsandneeds,itisdifficulttopredicthowlongabattery
chargewilllast.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork.
•Thewayyouuseyourcomputer.Forexample:
–Howoftenyouaccessthestoragedrive.
–Howbrightyoumakethecomputerdisplay.
–Howoftenyouusethewirelessfeatures.
Chargingthebatteries
Itisrecommendedthatyouchargethebatteryorreplaceitwithachargedbatterywhenthebatterypower
remainingislow.Forexample:
•Whenyoufindthatthepercentageoftheremainingpowerislow.
•Whenthepoweralarmalertsyou.
Ifanacoutletisconvenient,plugtheacpoweradapterintoit,andtheninserttheconnectorintothe
computer.Thebatterieswillbefullychargedinabouttwotothreehours.Thechargingtimeisaffectedby
thebatterysizeandthephysicalenvironment.Youcancheckthebatterychargingstatusatanytimethrough
thebattery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
30UserGuide
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,thenchangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,refertothehelpinformationsystemoftheprogram.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toturnoffthepowertothedisplayandmake
thecomputerenterscreenblankmode,right-clickthebattery-gaugeiconinthewindowsnotificationarea
andselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,pressFn+4.
Youalsocanputthecomputerintosleepmodebydoingthefollowing:
–ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Sleepfromthemenudisplayed.
–ForWindows8.1:GototheStartscreenbypressingtheWindowskey
,clickthepowericon
,thenclickSleep.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedevices,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows8.1andWindows10:Definewhatthepowerbuttondoesfirst,thenpressthepower
buttontoputthecomputerintohibernationmode.Formoreinformation,see“Frontview”onpage1
.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.GotoControlPanelandclickSystemandSecurity.
2.ClickAdministrativeTools.
3.ClickT askScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
Chapter2.Usingyourcomputer31
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectthecheckboxforWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemoff.Thishelps
conservepower.Toturnoffthewirelessfeatures,pressthewireless-radioscontrolkey.
Handlingthebattery
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemwill
notcharge.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
DANGER
Donotattempttodisassembleormodifythebatterypack.
Attemptingtodosocancauseanexplosion,orliquidleakagefromthebatterypack.
AbatterypackotherthantheonespecifiedbyLenovo,oradisassembledormodifiedbattery
packisnotcoveredbythewarranty.
DANGER
Iftherechargeablebatterypackisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
packcontainsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatterypackawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Storeitinacooldryplace.
•Keepitawayfromchildren.
Thebatterypackisaconsumablesupply.Ifyourbatterybeginstodischargetooquickly,replacethe
batterypackwithanewoneofthetyperecommendedbyLenovo.Formoreinformationonreplacingthe
batterypack,contactyourCustomerSupportCenter.
DANGER
Donotdrop,crush,orpuncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”fromthe
batterypackorcoin-cellbattery.Ifyourbatteryisdamaged,orifyounoticeanydischargefrom
yourbatteryorthebuildupofforeignmaterialsonthebatteryleads,stopusingthebatteryand
obtainareplacementfromthebatterymanufacturer.
32UserGuide
DANGER
Onlyrechargethebatterypackstrictlyaccordingtoinstructionsincludedintheproduct
documentation.
DANGER
Donotputthebatterypackintrashthatisdisposedofinlandfills.Whendisposingofthebattery,
complywithlocalordinancesorregulationsandyourcompany'ssafetystandards.
DANGER
Thereisadangerofanexplosionifthecoin-cellbatteryisincorrectlyplaced.Thelithiumbattery
containslithiumandcanexplodeifitisnotproperlyhandled,ordisposedof.Replaceonlywitha
batteryofthesametype.Toavoidpossibleinjuryordeath,donot:(1)throworimmerseintowater,
(2)allowittoheattomorethan100°C(212°F),or(3)attempttorepairordisassembleit.Disposeof
itasrequiredbylocalordinancesorregulationsandyourcompany'ssafetystandards.
Connectingtothenetwork
YourcomputerhasoneormorenetworkcardsthatenableyoutoconnectyourcomputertotheInternet
orothernetworkconnections.
Ethernetconnections
Youcanconnectyourcomputertoalocalnetworkorabroadbandconnectionbyusingthebuilt-inEthernet
featureofthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
IntheAirplanemode,allwirelessfeaturesaredisabled.TodisabletheAirplanemode,dothefollowing:
•ForWindows8.1:Swipeinfromtherightedgeofthescreentodisplaythecharms,tapSettings➙
ChangePCsettings➙Network,andthenslidethecontrolfortheAirplanemodetotheleft.
•ForWindows10:OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAll
appstodisplayallprograms,andthenclickSettings➙Network&Internet➙Airplanemode,andthen
slidethecontrolfortheAirplanemodetotheleft.
Dependingonthewirelessdevicesinstalledonyourcomputer,youmightbeabletousethefollowing
wirelessnetworks:
•Wireless-LANconnection
•Wireless-WANconnection
•Bluetoothconnection
Chapter2.Usingyourcomputer33
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardandaconfigurationutilitytohelpyouestablish
wirelessconnectionsandmonitortheconnectionstatus.Thisenablesyoutostayconnectedtoyournetwork
whileyouareattheoffice,inameetingroom,orathome,withnoneedforawiredconnection.
Toestablishawireless-LANconnection,dothefollowing:
1.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
2.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailablewirelessnetworkwhenthelocationchanges.Open
NetworkandSharingCentertomanagemultiplenetworkprofiles.Formoreinformation,refertothe
Windowshelpinformationsystem.
Tipsforusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputerlidtoanangleofslightlymorethan90degrees.
•Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywithaBluetooth
option,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeaturecanbe
degraded.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocanchecktheAccessConnectionsgauge,theAccess
Connectionsstatusicon,ortheAccessConnectionswirelessstatusiconintheWindowsnotificationarea.
AccessConnectionsgauge:
•
Powertothewirelessradioisoffornosignal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.To
improvesignalstrength,moveyourcomputerclosertothewirelessaccesspoint.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
ismarginal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
isexcellent.
AccessConnectionsstatusicon:
•Nolocationprofileisactiveornoneexists.
•Currentlocationprofileisdisconnected.
•Currentlocationprofileisconnected.
AccessConnectionswirelessstatusicon:
34UserGuide
•Powertothewirelessradioisoff.
•Powertothewirelessradioison.Noassociation.
•Powertothewirelessradioison.Nosignal.
•
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionisexcellent.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionismarginal.
•
Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.Toimprove
signalstrength,moveyourcomputerclosertothewirelessaccesspoint.
UsingthewirelessWANconnection
WirelessWideAreaNetwork(wirelessWAN)whichusescellularnetworksfordatatransmission,enables
youtoestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalarea,suchasacityoranentirecountry,byuseofmultipleantenna
sitesorsatellitesystemsmaintainedbywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithabuilt-inwirelessWANcardintegratedwithsomewireless
WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthebuilt-inwirelessWANcardand
theconfigurationutilitythatcomeswithyourcomputer,youcanestablishwirelessWANconnectionsand
monitortheconnectionstatus.
Note:ThewirelessWANserviceisprovidedbyauthorizedserviceprovidersinsomecountries.
TipsforusingthewirelessWANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerlidtoanangleofslightlymorethan
90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionwillbeavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
CheckingthewirelessWANconnectionstatus
YoucancheckthewirelessWANconnectionstatusthroughthewirelessnetworkconnectionstatusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocanchecktheAccessConnectionsgauge,theAccess
Connectionsstatusicon,ortheAccessConnectionswirelessstatusiconintheWindowsnotificationarea.
AccessConnectionsgaugestatus:
•Nosignal
•Weaksignal
•
Mediumsignal
•Strongsignal
AccessConnectionsiconstatus:
•
Nolocationprofileisactiveornoneexists.
•
Currentlocationprofileisdisconnected.
Chapter2.Usingyourcomputer35
•Currentlocationprofileisconnected.
Wirelessstatusiconstatus:
•
PowertotheWANradioisoff
•Noassociation
•Nosignal
•Weaksignal
•Mediumsignal
•Strongsignal
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatareashortdistancefromoneanother.Itiscommonlyusedfor
connectingperipheraldevicestoacomputer,transferringdatabetweenhand-helddevicesandapersonal
computer,orremotelycontrollingandcommunicatingwithdevicessuchasmobilephones.
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywitha
Bluetoothoption,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeature
canbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:Pressthewireless-radioscontrolkeyandturnontheBluetoothfeature.
•ForWindows8.1:
a.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
b.ClickSettings➙ChangePCsettings➙PCanddevices➙Bluetooth.
c.TurnontheBluetoothfeature.
•ForWindows10:Dooneofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettings➙Devices➙Bluetooth.TurnontheBluetoothfeature.
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappsto
displayallprograms,andthenclickSettings➙Network&Internet➙Airplanemode.Turnon
theBluetoothfeature.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystemandtheBluetoothhelpinformation
system.
Usinganexternaldisplay
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.Thistopicintroduceshowtoconnectanexternaldisplay,choosedisplaymodes,andchange
displaysettings.
36UserGuide
When you connect an external display, a video interface cable with a ferrite core is required. Your computer
can support the following video resolution, if the external display also supports that resolution.
•Upto2048x1536,withanexternaldisplayconnectedtotheVGAconnectorofyourcomputer.
•Upto2560x1600,withanexternaldisplayconnectedtotheminiDisplayPortconnectorofyourcomputer.
Formoreinformationabouttheexternaldisplay,refertothemanualsprovidedwithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.ThewireddisplaycanbeconnectedtotheHDMI,
VGA,orminiDisplayPortconnectorbyacable.ThewirelessdisplaycanbeaddedthroughtheWi-Dior
Miracastfunction.
•Connectingawireddisplay
Note:Whenyouconnectanexternaldisplay,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchastheVGA
connector,miniDisplayPortconnector,orHDMIconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,dothefollowing:
–ForWindows7andWindows8.1:Right-clickonthedesktop,thenclickScreenresolution➙Detect.
–ForWindows10:Right-clickonthedesktop,thenclickDisplaysettings➙Detect.
•Connectingawirelessdisplay
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Wi-DiorMiracastfeature.
–ForWindows7
OpentheStartmenuandclickDevicesandPrinters➙Addadevice
–ForWindows8.1
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.
2.ClickDevices➙Projector➙Addawirelessdisplay.
3.Selectthedesiredwirelessdisplayandfollowtheinstructionsonthescreen.
–ForWindows10
Dooneofthefollowing:
–OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplay
allprograms,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–Clicktheactioncentericon
onthetaskbar.ClickConnect.Selectthedesiredwirelessdisplay
andfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkey
andthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
Chapter2.Usingyourcomputer37
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
Note:IfyoushowDOSorprogramsusingDirectDraworDirect3D
®
infull-screenmode,onlythemain
displayshowsthevideooutput.
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenresolutionorDisplaysettings.
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Microphones
•Speakers
•Audioconnector,3.5mm(0.14inch)indiameter
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowingtableshowswhichfunctionsoftheaudiodevicesattachedtotheconnectoronyourcomputer
ordockingstationaresupported.
Table1.Audiofeaturelist
Connector
Headsetwitha3.5mm
(0.14–inch),4-poleplug
ConventionalheadphoneConventionalmicrophone
AudioconnectorHeadphoneand
microphonefunctions
supported
Headphonefunction
supported
Notsupported
38UserGuide
Toconfigurethemicrophoneforoptimalsoundrecording,usetheRealtekHDAudioManagerprogram.To
starttheprogram,gotoControlPanelandclickHardwareandSound➙RealtekHDAudioManager.
Usingthecamera
Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot
ofyourcurrentimage.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page12
.
•ForWindows8.1:ClickCamerafromtheStartscreen.
•ForWindows10:OpentheStartmenu,andclickCamerafromtheallappslist.
Whenthecameraisstarted,thegreencamera-in-useindicatorturnson.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
willstartautomaticallyandthegreencamera-in-useindicatorwillturnon.Formoreinformationaboutusing
thecamerawithaprogram,refertothehelpinformationsystemoftheprogram.
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
•ForWindows8.1:Dooneofthefollowing:
–Configurethecamerasettingsdirectlyfromtheprogramthatisusingthecamera.Fordetails,seethe
helpinformationsystemoftheprogram.
–ClickLenovoSettingsfromtheStartscreen.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,clickthesettingsiconintheupper-rightcorner.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
–ClickLenovoSettingsfromtheStartmenu.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
Usingaflashmediacardorasmartcard
Yourcomputerhasamedia-card-readerslot.Itsupportsthefollowingcards:
•MultiMediaCard(MMC)
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigital(SD)card
•SecureDigitalHigh-Capacity(SDHC)card
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
Chapter2.Usingyourcomputer39
Thesmartcardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspecifications:
•Length:85.60mm(3.37inches)
•Width:53.98mm(2.13inches)
•Thickness:0.76mm(0.03inch)
Donotinsertsmartcardswithslitsintoyourcomputer.Otherwise,thesmartcardreadermightgetdamaged.
Attention:Whiletransferringdatatoorfromaflashmediacard,orasmartcard,donotputyourcomputer
intosleeporhibernationmodebeforethedatatransferiscompleted;otherwise,yourdatacouldget
damaged.
Installingaflashmediacardorasmartcard
Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethecard.
Toinstallacard,dothefollowing:
1.Ensurethatthecardiscorrectlyoriented.
2.Insertthecardfirmlyintothe4-in-1mediacardreaderslotorsmartcardreaderslot.
Iftheplug-and-playfeatureisnotenabledfortheinstalledflashmediacard,dothefollowingtoenable
thefeature:
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingaflashmediacardorasmartcard
Attention:
•Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightgetdamagedorlost.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveaflashmediacardorasmartcard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
40UserGuide
2.Selecttheitemyouwanttoremovetostopthecard.
3.Pressthecardtoejectitfromyourcomputer.
4.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindowsoperating
system,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,theninsertitagain.
Chapter2.Usingyourcomputer41
42UserGuide
Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
•“FindingThinkPadoptions”onpage43
•“ThinkPaddockingstations”onpage43
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,gotohttp://www.lenovo.com/essentials.
ThinkPaddockingstations
Youcanattachyourcomputertooneofthesupporteddockingstationstoexpandworkingcapability.Your
computermightsupportthefollowingdockingstations:
•ThinkPadBasicDock
•ThinkPadProDock
•ThinkPadUltraDock
•ThinkPadUSB3.0Dock
•ThinkPadBasicUSB3.0Dock
CAUTION:
Whenthecomputerisattachedtoadockingstation,neverpickuptheassemblybytakingholdofthe
computeralone.Alwaysholdthewholeassembly.
LocatingcontrolsandconnectorsontheThinkPaddockingstations
ThissectionintroducesthelocationsofcontrolsandconnectorsonthefollowingThinkPaddockingstations:
•ThinkPadBasicDock
•ThinkPadProDock
•ThinkPadUltraDock
FormoreinformationaboutThinkPadUSB3.0DockandThinkPadBasicUSB3.0Dock,refertothe
documentationcomeswiththedock.
©CopyrightLenovo2015
43
ThinkPadBasicDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
3Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
4Dockingstationconnector:Usedtoattachyourcomputer.
Rearview
1AlwaysOnUSBconnector:UsedtoconnectdevicesthatarecompatiblewithUSB2.0orchargesome
mobiledigitaldevicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connector:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
44UserGuide
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternaldisplayconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternaldisplayconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
ThinkPadProDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Key-lockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Docking-statusindicator:Thisindicatorturnsonwhenyourcomputerisdocked.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Usedtoattachyourcomputer.
7Systemlock:Usethesystemlockkeytolocktheejectbutton.Whenthesystemlockkeyisinthelocked
position,theejectbuttonofthedockingstationislocked;youcannotattachorremoveyourcomputer.
Chapter3.Enhancingyourcomputer45
Rearview
1AlwaysOnUSBconnector:UsedtoconnectdevicesthatarecompatiblewithUSB2.0orchargesome
mobiledigitaldevicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternaldisplayconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternaldisplayconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6DisplayPortconnector:Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
7DVIconnector:UsedtoconnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
ToconnectaDVImonitor,dothefollowing:
•Turnoffthecomputer.
•ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
•TurnontheDVImonitorandthenthecomputer.
8VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
9Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch),4-poleplug
totheaudioconnectortolistentothesoundfromthecomputer.
46UserGuide
10Security-lockslot:Toprotectyourdockingstationfromtheft,youcanuseasecuritycablelock,such
asaKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdockingstationtoadesk,
table,orothernon-permanentfixture.
ThinkPadUltraDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Docking-statusindicator:Thisindicatorturnsonwhenyourcomputerisdocked.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Usedtoattachyourcomputer.
7Systemlock:Usethesystemlockkeytolocktheejectbutton.Whenthesystemlockkeyisinthelocked
position,theejectbuttonofthedockingstationislocked;youcannotattachorremoveyourcomputer.
Chapter3.Enhancingyourcomputer47
Rearview
1AlwaysOnUSBconnector:UsedtoconnectdevicesthatarecompatiblewithUSB2.0orchargesome
mobiledigitaldevicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternaldisplayconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternaldisplayconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6DisplayPortconnectors:Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
7HDMIconnector:Usedtoconnectahigh-definitiontelevision.
8DVIconnector:UsedtoconnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
ToconnectaDVImonitor,dothefollowing:
•Turnoffthecomputer.
•ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
•TurnontheDVImonitorandthenthecomputer.
9VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
10Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch),4-pole
plugtotheaudioconnectortolistentothesoundfromthecomputer.
48UserGuide
11Security-lockslot:Toprotectyourdockingstationfromtheft,youcanuseasecuritycablelock,such
asaKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdockingstationtoadesk,
table,orothernon-permanentfixture.
AttachingaThinkPaddockingstation
ToattachyourcomputertoasupportedThinkPaddockingstation,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.
2.Ensurethatthesystemlockkeyisturnedtotheunlockedposition(horizontal).
3.Alignthetop-leftcornerofthecomputerwiththepositionmarkofthedockingstation.Insertyour
computerintothedockingstationverticallyuntilyouhearaclick
1.Thecomputerisattachedtothe
dockingstation.Thenturnthesystemlockkeytothelockedposition2.
4.Checkthedocking-statusindicator.Ifthedocking-statusindicatorisnotturnedon,itindicatesthatyour
computerisnotcorrectlyattachedtothedockingstation.Checktheacpoweradapterofthedocking
station,ordisconnectandreattachtheacpoweradapter.
Note:Ifyouattachyourcomputertoadockingstation,butnotconnecttheacpoweradapterofthe
dockingstationtotheacpowerconnector,yourcomputerwillenterbatterymode.
Chapter3.Enhancingyourcomputer49
DetachingaThinkPaddockingstation
TodetachyourcomputerfromaThinkPaddockingstation,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.
2.Ensurethatthesystemlockkeyisturnedtotheunlockedposition(horizontal).
3.Presstheejectbuttonuntilthecomputermovesup.Then,graspbothsidesofthecomputertoremoveit.
Guidelinesonconnectingmultipleexternaldisplaystoadockingstation
YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethatthe
multipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystoappropriate
connectors.
•Donotusetheconnectorcombinationsasshowninthefollowingillustrationsforconnectingmultiple
displays.Otherwise,oneofthedisplayswillnotwork.
50UserGuide
–ThinkPadProDock
–ThinkPadUltraDock
•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat
thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay
connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.
–Whenthecomputerdisplayisoff:
–Whenthecomputerdisplayison:
Chapter3.Enhancingyourcomputer51
Securityfeatures
Thesystemlockkeyhastwopositionsasshowninthedrawing.
Thesecurityfeatureisdifferentwhenthekeyisindifferentpositions:
•Whenthekeyisinposition1,theejectbuttonofthedockingstationislocked,andyoucannotremove
yourcomputer.Thekey-lockindicatorisonwhentheejectbuttonislocked.Thesecuritycableislocked.
•Whenthekeyisinposition2,theejectbuttonofthedockingstationisunlocked,andyoucanremoveyour
computer.Thekey-lockindicatorisoffwhentheejectbuttonisunlocked.Thesecuritycableislocked.
52UserGuide
Chapter4.Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andtravelingwithyourcomputer.
•“Accessibilityandcomfort”onpage53
•“Travelingwithyourcomputer”onpage57
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertoouraccessibilityinformationwhichoutlinesoureffortsinthisarea.See“Accessibilityinformation”
onpage54
.
Ergonomicinformation
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Forexample,
adaptingtothesurroundinglightsources,properseating,andtheplacementofyourcomputerhardware,
canhelpyouimproveyourperformanceandachievegreatercomfort.
Thefollowingexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcan
followmanyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequent,shortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inches).
Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay
screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthebrightness
controlkeys
ortoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourdesiredposture.
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53
Armandhandposition:Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)position.
Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputerwhile
onthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthesetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards
andtoprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyonthe
eyes.Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneye
fatigueorvisualdiscomfort,consultavisioncarespecialistforadvice.
Comfort
Observethefollowingguidelinestoachievegreatercomfortandimproveperformance.
Activesittingandrestbreaks:Thelongeryousitandworkwithyourcomputer,themoreimportantitisto
observeyourworkingposture.Follow“Ergonomicinformation”onpage53
andpractice“activesitting”to
avoiddiscomfortassociatedwithyourworkingpostures.Makingminorvoluntaryposturalchangesand
takingshortfrequentworkbreaksarethekeyingredientsforhealthycomputing.Yourcomputerislightand
mobile;youcaneasilyrepositionyourworkingsurfacetoaccommodatemanyposturemodifications.
Workareasetupoptions:Familiarizeyourselfwithallofyourofficefurnituresothatyouknowhowtoadjust
yourworksurface,seat,andotherworktoolstoaccommodateyourpreferencesforcomfort.Ifyourwork
areaisnotinanofficesetting,besuretotakespecialnoteofemployingactivesittingandtakingwork
breaks.ManyThinkPadproductsolutionsareavailabletohelpyoumodifyandexpandyourcomputerto
bestsuityourneeds.Youcanfindsomeoftheseoptionsathttp://www.lenovo.com/essentials.Exploreyour
optionsfordockingsolutionsandexternalproductsthatprovidetheadjustabilityandfeaturesthatyouwant.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystohelpthese
usersgetthemostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibility
informationfromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+U
OpenEaseofAccessCenter
RightShiftforeightseconds
TurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
54UserGuide
KeyboardshortcutFunction
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLock
TurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthentypeanyofthefollowingkeywords
forsearching:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Usethetoolsbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventslike
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerwithoutusingaphysicalkeyboard,youcanuse
On-ScreenKeyboard.On-ScreenKeyboarddisplaysavisualkeyboardwithallthestandardkeys.You
canselectkeysusingthemouseoranotherpointingdevice,oryoucantaptoselectthekeysifyour
computersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
Chapter4.Youandyourcomputer55
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
•ForWindows7andWindows8.1:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
•ForWindows10:
1.Right-clickanemptyareaofthedesktopandselectDisplaysettings➙Advanceddisplaysettings.
2.SelectyourpreferredsettingunderResolution.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage55.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
56UserGuide
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingcomputercontrols,
connectors,andindicators”onpage1.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Traveltips
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Althoughitissafetoallowyourcomputertogothroughthex-raymachinesatairportsecuritystations,it
isimportanttokeepyoureyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseinanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerintoanairplane,takenoteofthefollowingtips:
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictions
ontheuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.If
necessary,enabletheAirplanemodebeforeboarding.IntheAirplanemode,allwirelessfeaturesare
disabled.ToenabletheAirplanemode,dothefollowing:
–ForWindows8.1:Swipeinfromtherightedgeofthescreentodisplaythecharms,tapSettings➙
ChangePCsettings➙Network,andthenslidethecontrolfortheAirplanemodetotheright.
–ForWindows10:OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAll
appstodisplayallprograms,andthenclickSettings➙Network&Internet➙Airplanemode,and
thenslidethecontrolfortheAirplanemodetotheright.
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
Travelaccessories
Thefollowingisachecklistofitemstoconsiderpackingwhenyouaregoingtotravel:
•ThinkPadacpoweradapter
•MiniDisplayPorttoHDMIadapter
•Externalmouse,ifyouareaccustomedtousingone
•Ethernetcable
•Aqualitycarryingcasethatprovidesadequatecushionandprotection
Chapter4.Youandyourcomputer57
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
•“Usingpasswords”onpage59
•“Harddisksecurity”onpage63
•“Settingthesecuritychip”onpage64
•“Usingthefingerprintreader”onpage65
•“Noticeondeletingdatafromyourinternalstoragedrive”onpage68
•“Usingfirewalls”onpage69
•“Protectingdataagainstviruses”onpage69
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Onceyousetapassword,
apromptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youwillbepromptedtoenterit.
Typingpasswords
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto
,typethemasterharddiskpassword
Note:Toreturntotheicon
,pressF1again.
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstaccessbyunauthorizedusers.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Setting,changing,orremovingapower-onpassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapower-onpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙Power-onPasswordbyusingthedirectionalkeys.
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59
3.Dependingonyourneed,dooneofthefollowing:
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewpower-onpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandPressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthe
password,youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohave
thepasswordcanceled.
Supervisorpassword
ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•Ifbothasupervisorpasswordandapower-onpasswordareset,youcandothefollowingonlyifyou
havethesupervisorpassword:
–Changingordeletingthepower-onpassword
–Changingordeletingthesupervisorpassword
–Changingdateandtime
–Specifyingtheminimumlengthforpower-onpasswordandharddiskpassword
–Changingthesettingforthesecuritychip
–ChangingthesettingfortheVirtualization
–ChangingthesettingfortheI/Oportaccess
–ChangingthesettingfortheAnti-Theft
–ChangingthesettingfortheSecureBoot
–Erasingthefingerprintdata
–Enablingordisablingthefollowingfeatures:
–LockUEFIBIOSSettings
–Passwordatunattendedboot
–BootDeviceListF12Option
60UserGuide
–BootOrderLock
–FlashBIOSUpdatingbyEnd-Users
–SecureRollBackPrevention
–ExecutionPrevention
–Securitymode
–Fingerprint-readerpriority
Notes:
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
•WhenLockUEFIBIOSSettingsoptionisenabled,allBIOSsettingscannotbechanged.Tochange
thesettings,asupervisorpasswordisrequired.
Setting,changing,orremovingasupervisorpassword
Beforeyoustart,printtheseinstructions.
Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.Toset,change,orremovea
supervisorpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙SupervisorPasswordbyusingthedirectionalkeys.
3.Dependingonyourneeds,dooneofthefollowing:
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewsupervisorpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandpressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Thenexttimeyouopenthe
ThinkPadSetupprogram,youwillbepromptedtotypeyoursupervisorpasswordtoproceed.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.YoumusttakeyourcomputertoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.
Harddiskpasswords
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredontheharddiskdrive:
•Userharddiskpassword
Chapter5.Security61
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsontheharddiskdrive.
•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
isusuallysetandusedbyasystemadministrator.Itenablestheadministratortoaccessanyharddisk
driveinasystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignsauser
passwordforeachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,but
theadministratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Settingaharddiskpassword
Beforeyoustart,printtheseinstructions.
Tosetaharddiskpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙Harddisk1Passwordbyusingthedirectionalkeys.
3.Apasswordwindowisdisplayed.YouarepromptedtoselectUserorUser+Master.SelectUserif
youwanttosetonlyoneharddiskpassword.SelectUser+Masterifyouwanttosetauserharddisk
passwordandamasterharddiskpassword,forexampleifyouareanadministratororasupervisor.
•IfyouselectUser,dothefollowing:
a.Whenawindowfortypingthenewpasswordopens,typeyournewpasswordintheEnterNew
PasswordfieldandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordyoujustenteredandpressEnter.
•IfyouselectUser+Master,dothefollowing:
a.First,setauserharddiskpassword.Whenamessagewindowpromptsyoutosettheuserhard
diskpassword,pressEntertocontinue.TypeyournewuserharddiskpasswordintheEnter
NewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
b.Then,setamasterharddiskpassword.Whenamessagewindowpromptsyoutosetthemaster
harddiskpassword.PressEntertocontinue.Typeyournewmasterharddiskpasswordinthe
EnterNewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Thenexttimeyouturnonyourcomputer,typetheuserormasterharddiskpasswordtostartyourcomputer
andaccesstheoperatingsystem.
Changingorremovingaharddiskpassword
Tochangeorremovetheharddiskpassword,dothefollowing:
•IfyouareinUser+Masterharddiskmode,youcanselecteitherUserHDPorMasterHDPtochange
thepassword,dependingonyourneeds.
–IfyouselectUserHDPmode,followthefollowingstepstochangetheuserharddiskpassword:
1.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethe
passwordintheConfirmNewPasswordfieldandpressEnter.
62UserGuide
3.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpassword
ischanged.
Note:TheharddiskpasswordcannotberemovedinUserHDPmode.
–IfyouselectMasterHDPmode,followthefollowingstepstochangethemasterharddiskpassword:
1.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewmasterharddiskpasswordintheEnterNewPasswordfieldandpressEnter;then
retypethenewpasswordyoujustenteredintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEntertocontinue.Themasterharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,boththeuserandmasterharddiskpasswordsareremoved.
•IfyouareinUserharddiskmode,followthefollowingstepstochangetheuserharddiskpassword:
1.Followsteps1through7in“Settingaharddiskpassword”onpage62,typingyourpasswordto
starttheThinkPadSetupprogram.
2.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
3.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethenew
passwordintheConfirmNewPasswordfieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,theuserharddiskpasswordisremoved.
Tipsonusingtheharddiskpasswords
•YoucansettheminimumlengthofaharddiskpasswordthroughtheSecuritymenu.
•Ifyousetaharddiskpasswordofoversevencharacters,theharddiskdrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
harddiskdriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethan
sevencharacters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromtheharddisk
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethehard
diskdrivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows8.1orWindows10operatingsystem,theharddiskpasswordisnotavailable.
Harddisksecurity
Toprotectpasswordsfromunauthorizedsecurityattacks,refertothefollowingtipstomaximizesecurity:
•Setapower-onpasswordaswellasaharddiskpasswordforyourinternalstoragedrive.Refertothe
proceduresin“Power-onpassword”onpage59and“Harddiskpasswords”onpage61.Forsecurity,
alongerpasswordisrecommended.
Chapter5.Security63
•ToprovidereliablesecurityfortheUEFIBIOS,usethesecuritychipandasecurityapplicationwitha
TrustedPlatformModulemanagementfeature.Referto“Settingthesecuritychip”onpage64
.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,besuretoprotectthecontentsofyour
computermemoryfromunauthorizedaccessesbyuseofdriveencryptionsoftware,suchasMicrosoft
WindowsBitLocker
®
DriveEncryption.See“UsingWindowsBitLockerDriveEncryption”onpage64.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletedatastoredonit.Formoreinformation,
referto“Noticeondeletingdatafromyourinternalstoragedrive”onpage68.
ThestoragedrivebuiltintoyourcomputercanbeprotectedbytheUEFIBIOS.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryptionisanintegralsecurityfeatureofsomeeditionsoftheWindows
operatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyourcomputer,even
ifyourcomputerislostorstolen.BitLockerworksbyencryptingalluserandsystemfiles,includingthe
swapandhibernationfiles.
BitLockerusesaTrustedPlatformModuletoprovideenhancedprotectionforyourdataandtoensureearly
bootcomponentintegrity.AcompatibleTPMisdefinedasaV1.2TPM.
TochecktheBitLockerstatus,gotoControlPanel,andclickSystemandSecurity➙BitLockerDrive
Encryption.
FormoreinformationaboutWindowsBitLockerDriveEncryption,seethehelpinformationsystemofthe
Windowsoperatingsystem,orsearchfor“MicrosoftWindowsBitLockerDriveEncryptionStep-by-Step
Guide”ontheMicrosoftWebsite.
DiskEncryptionstoragedrive
SomemodelscontaintheDiskEncryptionstoragedrive.Thisfeaturehelpstoprotectyourcomputeragainst
securityattacksonmedia,NANDflash,ordevicecontrollersbyuseofahardwareencryptionchip.Forthe
efficientuseoftheencryptionfeature,setaharddiskpasswordfortheinternalstoragedevice.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip,
acryptographicmicroprocessor.WiththesecuritychipandClientSecuritySolution,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Settingthesecuritychip
ThechoicesofferedontheSecurityChipsubmenuundertheSecuritymenuofThinkPadSetupareas
follows:
•SecurityChip:Activate,inactivate,ordisablethesecuritychip.
•SecurityReportingOptions:Enableordisableeachsecurityreportingoption.
•ClearSecurityChip:Cleartheencryptionkey.
Beforeyoustart,printtheseinstructions.
64UserGuide
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
3.PressEnter.TheSecurityChipsubmenuopens.
4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
5.Setotheritemsthatyouwanttoset.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Tosetthesecuritychip,youhavetostartClientSecuritySolution,andfollowtheinstructionsonthescreen.
Note:IfClientSecuritySolutionisnotpreinstalledonyourcomputer,downloadandinstallitfrom
http://www.lenovo.com/support.Thenfollowtheinstructionsonthescreen.
Tipsonusingthesecuritychip
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•IfyouareusingClientSecuritySolution,handlethesecuritychipbydoingthefollowing:
–Donotclearthesecuritychip.Ifyoudo,thefunctionsassignedtothekeyswillbeerased.
–Donotdisablethesecuritychip.Ifyoudo,ClientSecuritySolutionwillnotwork.
•Ifthesecuritychipisremovedorreplaced,oranewonehasbeenadded,thecomputerwillnotstart.You
willhearfourcyclesoffourbeepseach,oryouwillseeerrormessage0176or0192.
•Ifthesecuritychipisinactiveordisabled,theClearSecurityChipoptionwillnotbedisplayed.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Toassociateyourfingerprintswithyourpower-on
passwordandharddiskpassword,manuallycreateaconnection.
Enrollingyourfingerprints
Itisrecommendedthatyouenrollmorethanonefingerprintincaseofanyinjuriestoyourfingers.To
enrollyourfingerprints,dothefollowing:
•ForWindows7andWindows8.1
1.StarttheFingerprintManagerProprogram.ForinstructionsonhowtostarttheFingerprintManager
Proprogram,see“Lenovoprograms”onpage12.
2.EntertheWindowspasswordasrequired.
3.Clicktheiconforthefingerthatyouwanttoenroll,andconstantlyswipeyourcorrespondingfinger
acrossthefingerprintreaderuntiltheenrollmentcompletes.
4.ClickFinish.Yourfingerprintisenrolledsuccessfully.
Chapter5.Security65
Formoreinformationonhowtousethefingerprintreader,refertothehelpsystemoftheFingerprint
ManagerProprogram.
•ForWindows10
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Swipingyourfingeroverthefingerprintreader
Toswipeyourfingeroverthefingerprintreader,dothefollowing:
1.Placethetopjointofyourfingeronthesensor.
2.Applylightpressureandswipeyourfingertowardyouacrossthereaderinonesmoothmotion.Donot
liftyourfingerwhenyouareswipingit.
66UserGuide
Indicatorbehaviorofthefingerprintreader
IndicatorbehaviorDescription
Green
Thefingerprintreaderisreadyforswiping.
Amber
Thefingerprintcannotbeauthenticated.
Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword
Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,dothefollowing:
1.Turnoffandthenturnonthecomputer.
2.Whenprompted,swipeyourfingeroverthefingerprintreader.
3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.
Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.
Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,
youmusttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethe
passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover
datafromthestoragedrive.YoumusttakeyourcomputertoaLenovoauthorizedserviceroramarketing
representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged
forpartsandservice.
Settingthefingerprintreader
YoucansetthefingerprintreaderintheFingerprintManagerProprogramifavailable.Youalsocanchange
someadvancedsettingsintheThinkPadSetupprogram.
TochangethesettingsintheFingerprintManagerProprogram,clickSettingsontheprogrammaininterface.
TochangethesettingsintheThinkPadSetupprogram,see“UsingtheThinkPadSetupprogram”onpage73.
YoucansetthefollowingconfigurationsintheThinkPadSetupprogram:
•PredesktopAuthentication:Enablesordisablesfingerprintauthenticationbeforetheoperatingsystem
isloaded.
•ReaderPriority:Definesthepriorityforthefingerprintreadersifanexternalfingerprintreaderisattached.
Chapter5.Security67
•SecurityMode:Specifiesthesettingsofthesecuritymode.
•PasswordAuthentication:Enablesordisablesthepasswordauthentication.
Note:ThisitemisdisplayedonlyifHighsecuritymodeisenabled.
•ResetFingerprintData:Selectthisitemtoeraseallofthefingerprintdatastoredineithertheinternal
orexternalfingerprintreader.
Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject.
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard.
•Usingortouchingthereaderwithadirtyfinger.
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromwhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Afingerisusedthathasnotbeenenrolled.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
•Ifyourhandsaredry,applylotiontothem.
Noticeondeletingdatafromyourinternalstoragedrive
Someofthedatastoredontheinternalstoragedrivemightbesensitive.Handingyourcomputeroverto
someoneelsewithoutdeletingtheloadedsoftware,suchasoperatingsystemsandapplicationsoftware,
mightevenviolatelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyou
disposeof,sell,orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Deletethedata.
•Formatyourstoragedrive,usingthesoftwareforinitializingit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
68UserGuide
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.In
otherwords,thedataretrievalprocessingisdisabledunderanoperatingsystemsuchasWindows.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedriveforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromthestoragedrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingthestorage
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdrive,Lenovo
providestheSecureDataDisposal™tool.Gotohttp://www.lenovo.com/supporttodownloadthetool.
IfanEncryptionstoragedriveissupportedandinstalledinyourcomputer,youcanlogicallydisposeofallthe
dataonthedriveinashorttimebyerasingthecryptographickey.Thedataencryptedwiththeoldkeyis
notphysicallyerasedbutremainsonthedrive;however,itcannotbedecryptedwithouttheoldkey.This
featureisalsoavailablewiththeDriveEraseUtilityforResettingtheCryptographicKeyandErasingthe
SolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccesses,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,refertothehelpinformationsystemthat
comeswiththeprogram.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramsoyoucandetectandeliminateviruses.The
antivirusprogramisdesignedtohelpyoudetectandeliminateviruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpinformationsystemof
yourantivirussoftware.
Chapter5.Security69
70UserGuide
Chapter6.Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
•“Installinganewoperatingsystem”onpage71
•“Installingdevicedrivers”onpage73
•“UsingtheThinkPadSetupprogram”onpage73
•“Usingsystemmanagement”onpage86
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:
•Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
•IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusethe
M.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisusedfor“cache”functionandto
supporttheIntelRapidStartTechnology.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.CopyallthesubdirectoriesandfilesintheC:\SWTOOLSdirectorytoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareintheC:\SWTOOLS\OSFIXESdirectory.
•ThedevicedriversareintheC:\SWTOOLS\DRIVERSdirectory.
•ThepreinstalledprogramsareintheC:\SWTOOLS\APPSdirectory.
2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
3.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
4.PresstheF10keytoexittheThinkPadSetupprogram.
5.InserttheWindows7operatingsysteminstallationDVDintotheopticaldrive,andrestartthecomputer.
6.RestoretheC:\SWTOOLSdirectorythatyoubackedupbeforeinstallingtheWindows7operatingsystem.
7.Installthedevicedrivers.See“Installingdevicedrivers”onpage73.
8.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesintheC:\SWTOOLS\OSFIXES\
directory.Formoreinformation,gototheMicrosoftKnowledgeBasehomepageat:
http://support.microsoft.com/
9.Installtheregistrypatches,forexampletheEnablingWakeonLANfromStandbyforENERGYSTAR
patch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat:
http://www.lenovo.com/support
©CopyrightLenovo2015
71
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSC
NetherlandsNL
DenmarkDKNorway
NO
FinlandFI
SpainSP
FranceFR
SwedenSV
GermanyGR
TaiwanandHongKong
TC
ItalyIT
UnitedStatesUS
JapanJP
InstallingtheWindows8.1orWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:
•Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
•IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusethe
M.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisusedfor“cache”functionandto
supporttheIntelRapidStartTechnology.
ToinstalltheWindows8.1orWindows10operatingsystem,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
3.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexampleUSBHDD.
4.PresstheF10keytoexittheThinkPadSetupprogram.
5.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer,andrestart
thecomputer.
6.Installthedevicedriversandnecessaryprograms.See“Installingdevicedrivers”onpage73.
7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
8.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage12.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows8.1orWindows10operatingsystem,youmightneedoneofthefollowing
countryorregioncodes:
CountryorregionCodeCountryorregionCode
ChinaSC
NetherlandsNL
DenmarkDKNorway
NO
72UserGuide
FinlandFI
SpainSP
FranceFR
SwedenSV
GermanyGR
TaiwanandHongKong
TC
ItalyIT
UnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriveristheprogramthatoperatesaparticularhardwaredeviceofthecomputer.Ifadevicedoes
notperformwelloryouinstallanewdevice,youneedtoinstallorupdatethecorrespondingdevicedriver.
Forexample,ifyouusetheWindows7operatingsystem,tousetheUSB3.0connector,youneedto
downloadandinstalltheUSB3.0driver.
Todownloadthelatestdevicedrivers,dothefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selectyourproductnametoviewallthedevicedriversforyourcomputer.
3.Selectthedevicedriversyouthatyouneed,andfollowtheinstructionsonthescreen.
IfyouusetheWindows7operatingsystem,youalsocanfindthedevicedriversintheC:\SWTOOLS\DRIVERS
directoryonyourinternalstoragedrive.Formoreinformation,see“Reinstallingpreinstalledprogramsand
devicedrivers”onpage117.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectvarioussetupconfigurationsforyourcomputerthrough
configuringtheBIOS.
ToconfiguretheBIOSofyourcomputer,dothefollowing:
1.Restartthecomputer.WhentheThinkPadlogoisdisplayed,pressF1.TheThinkPadSetupprogram
starts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.For
moreinformation,referto“Usingpasswords”onpage59
.
2.Usethecursorkeystoselectatab;orusethecursorkeystolocateanitemandpressEntertoselectit.
Thenasubmenuisdisplayed.
Note:Somemenuitemsaredisplayedonlyifthecomputersupportsthecorrespondingfeatures.
3.Setthevalueofanitembydoingoneofthefollowing:
•PresstheF6keytochangetoahighervalue.
•PresstheF5keytochangetoalowervalue.
Note:Defaultvaluesareinboldface.
4.Tochangeotherconfigurations,presstheEsckeytoexitthesubmenuandreturntotheparentmenu.
5.Whenyoucompletetheconfiguration,presstheF10keytosaveandexit.Youalsocanselectthe
RestarttabontheThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
Note:YoucanpresstheF9keytorestoretothedefaultsettings.
Chapter6.Advancedconfiguration73
Mainmenu
WhenyouentertheThinkPadSetupprogram,youwillfirstseetheMainmenuasfollows:
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetTag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Tochangetheconfigurationofyourcomputer,selecttheConfigtabfromtheThinkPadSetupmenu.
ThefollowingtableliststheConfigmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table2.Configmenuitems
Menuitem
Submenuitem
Value
Comments
WakeOnLAN
•Disabled
•AConly
•ACandBattery
Enablethecomputertopoweronwhen
theEthernetcontrollerreceivesamagic
packet(aspecialnetworkmessage).
IfyouselectACOnly,WakeonLANis
enabledonlywhentheacpoweradapter
isattached.
IfyouselectACandBattery,Wakeon
LANisenabledwithanypowersources.
Notes:
•ThemagicpackettypeWakeonLAN
requiresacpower.
Network
74UserGuide
Table2.Configmenuitems(continued)
Menuitem
Submenuitem
Value
Comments
•TheWakeonLANfunctiondoesnot
workwhenaharddiskpasswordis
set.
EthernetLANOption
ROM(forLegacyOnly
bootmodeorBoth
withLegacyfirst)
•Disabled
•Enabled
LoadtheEthernetLANOptionROM
toenablestartupfromanintegrated
networkdevice.
UEFIIPv4Network
Stack(forUEFIOnly
bootmodeorBoth
withUEFIfirst)
•Disabled
•Enabled
EnableordisableInternetProtocol
Version4(IPv4)networkstackforUEFI
environment.
UEFIIPv6Network
Stack
(forUEFIOnlyboot
modeorBothwith
UEFIfirst)
•Disabled
•Enabled
EnableordisableInternetProtocol
Version6(IPv6)networkstackforUEFI
environment.
UEFIPXEBootPriority
(forUEFIOnlyboot
modeorBothwith
UEFIfirstforboot
capabilityandIPv6and
IPv4stacksareboth
enabled.)
•IPv6First
•IPv4First
SelectnetworkstackpriorityforUEFI
PXEboot.
USBUEFIBIOS
Support
•Disabled
•Enabled
EnableordisablebootsupportforUSB
storagedevices.
AlwaysOnUSB
•Disabled
•Enabled
IfyouselectEnabled,theexternalUSB
devicescanbechargedthroughUSB
connectorsevenwhenthecomputeris
inlow-powermode(sleep,hibernate,or
power-off).
Note:IfyouselectEnabled,USBwake
upfunctionisnotsupportedonAlways
OnUSBconnector.
–ChargeinBattery
Mode
•Disabled
•Enabled
IfyouselectEnabled,theexternalUSB
devicescanbechargedthroughUSB
connectorsevenwhensystemisin
hibernationorpower-offmodeandin
batterymode.
USB
USB3.0Mode
•Disabled
•Enabled
•Auto
SettheUSB3.0controllermodeforthe
portssharedbetweenUSB2.0andUSB
3.0controllers.
IfyouselectAuto,itenablesyouto
connectandrouteappropriateUSB3.0
orUSB2.0connectors.
IfyouselectEnabled,itenablesUSB
3.0modeandallowsUSB3.0tobe
supportedintheoperatingsystem.
Chapter6.Advancedconfiguration75
Table2.Configmenuitems(continued)
Menuitem
Submenuitem
Value
Comments
IfyouselectDisabled,itdisablesand
hidestheUSB3.0controller,andUSB
3.0connectorswillworkasUSB2.0
connectors.
TrackPoint•Disabled
•Enabled
Enableordisablethebuilt-inTrackPoint
pointingdevice.
Note:Ifyouwanttouseanexternal
mouse,selectDisabled.
Trackpad•Disabled
•Enabled
Enableordisablethebuilt-intrackpad.
Note:Ifyouwanttouseanexternal
mouse,selectDisabled.
FnandCtrlKeyswap
•Disabled
•Enabled
EnableexchangesofFnandCtrlkey
actionatthebottom-leftofthekeyboard.
Disabled:FnkeyandCtrlkeybehavior
isasprintedonthekeyboard.
Enabled:FnkeyworksasCtrlkey.Ctrl
keyworksasFnkey.
F1–F12asprimary
function
•Disabled
•Enabled
EnabletheF1-F12functionorthespecial
functionprintedasanicononeachkey
astheprimaryfunction.
Enabled:ExecutestheF1-F12function.
Disabled:Executesthespecialfunction.
Totemporarilyswitchtheabovetwo
options,pressFn+EsctoenableFnLock.
TheFnLockindicatorisonwhenFnLock
isenabled.
Keyboard/Mouse
FnStickykey
•Disabled
•Enabled
Whentheoptionisenabled,youcan
presstheFnkeytokeepitinapressed
condition;thenpressthedesired
functionkey.Theactionisequivalentto
pressingtherequiredkeysimultaneously
withtheFnkey.WhenyoupresstheFn
keytwice,thestateislockeduntilyou
presstheFnkeyagain.
BootDisplayDevice
•ThinkPadLCD
•Analog(VGA)
•Digitalon
ThinkPad
•Displayondock
Selectthedisplaydevicethatistobe
activatedatboottime.Thisselection
iseffectiveforboottime,password
prompt,andThinkPadSetup.
DigitalonThinkPadistheMini
DisplayPortonyourcomputer.
DisplayondockisDisplayPort,DVIor
VGAconnectorsonadockingstation.
Display
76UserGuide
Table2.Configmenuitems(continued)
Menuitem
Submenuitem
Value
Comments
TotalGraphicsMemory
•256MB
•512MB
AllocatethetotalmemorywhichIntel
internalgraphicsshares.
Note:Ifyouselect512MB,the
maximumusablememorymightbe
reducedon32–bitoperatingsystem.
BootTimeExtension•Disabled
•1second
•2seconds
•3seconds
•5seconds
•10seconds
Thisoptiondefinestheamountoftimeto
extendthebootprocess,inseconds.
Thesystemcannotdetectsomeexternal
monitorsduringbootbecausetheyneed
afewsecondstobeready.Trythis
optionifthemonitorbeinguseddoes
notdisplaythebootscreen.
IntelSpeedStep
®
technology
(IntelSpeedStep
mountedmodelsonly)
•Disabled
•Enabled
ModeforAC
•Maximum
Performance
•Battery
Optimized
ModeforBattery
•Maximum
Performance
•Battery
Optimized
SelectthemodeofIntelSpeedStep
technologyatruntime.
MaximumPerformance:Always
highestspeed.
BatteryOptimized:Alwayslowest
speed.
Disabled:Noruntimesupport,highest
speed.
AdaptiveThermal
Management
SchemeforAC
•Maximize
Performance
•Balanced
SchemeforBattery
•Maximize
Performance
•Balanced
Selectathermalmanagementscheme
touse.
MaximizePerformance:Reduce
microprocessorthrottling.
Balanced:Balancesound,temperature,
andperformance.
Note:Eachschemeaffectsfansound,
temperature,andperformance.
CPUPower
Management
•Disabled
•Enabled
Enableordisablethepower-saving
featurethatstopsthemicroprocessor
clockautomaticallywhenthereareno
systemactivities.Normally,itisnot
necessarytochangethesetting.
PowerOnwithAC
Attach
•Disabled
•Enabled
Enableordisableafeaturethatpowers
onthesystemwhentheacpower
adapterisattached.
IfyouselectEnabled,thesystemis
poweredonwhentheacpoweradapter
isattached.Whenthesystemisin
hibernatestate,thesystemresumes.
Power
Chapter6.Advancedconfiguration77
Table2.Configmenuitems(continued)
Menuitem
Submenuitem
Value
Comments
IfyouselectDisabled,thesystemisnot
poweredonnorresumedwhentheac
poweradapterisattached.
IntelRapidStart
Technology
•Disabled
•Enabled
Enterafter:
•Immediately
•1minute
•2minutes
•5minutes
•10minutes
•15minutes
•30minutes
•1hour
•2hours
•3hours
Tousethisfeature,aspecialpartitionon
theinternalstoragedriveisrequired.
Whenenabled,thecomputerentersa
lowerpowerstateafterthespecifiedtime
insleepstate.Andittakesonlyseconds
toresumenormaloperation.
DisableBuilt-inBattery•Yes
•No
Temporarilydisabletheinternalbuilt-in
batteryforservicingthesystem.After
selectingthisitem,thesystemwillbe
automaticallypoweredoff.Thesystem
isthenreadytobeserviced.
Note:Thebatterywillbeautomatically
re-enabledwhentheacpoweradapter
isreconnectedtothesystem.
PasswordBeep•Disabled
•Enabled
Enablethisoptiontohaveabeep
soundwhenthesystemiswaitingfor
apower-on,harddisk,orsupervisor
password.Differentbeepswillsound
whentheenteredpasswordmatches
ordoesnotmatchtheconfigured
password.
BeepandAlarm
KeyboardBeep•Enabled
•Disabled
Enableordisablekeyboardbeepwhen
unmanageablekeycombinationsare
pressed.
IntelAMTControl
•Disabled
•Enabled
•Permanently
Disabled
IfyouselectEnabled,IntelAMT(Active
ManagementTechnology)isconfigured
andadditionalsetupitemsareprovided
inMEBx(ManagementEngineBIOS
Extension)Setup.
IfyouselectPermanentlyDisabled,
youwillneverbeabletoenableitagain.
Becautiouswhenyouwanttousethis
option.
Note:YoucanentertheMEBxSetup
menubypressingtheCtrl+Pkey
combinationintheStartupInterrupt
Menuwindow.TodisplaytheStartup
InterruptMenuwindow,presstheblack
buttonorEnterkeyduringthepower-on
self-test(POST).
IntelAMT
78UserGuide
Table2.Configmenuitems(continued)
Menuitem
Submenuitem
Value
Comments
CIRATimeout
0-255
Note:Thedefault
valueis60
seconds.
SetthetimeoutoptionforCIRA
connectiontobeestablished.Selectable
secondvaluesarefrom1to254.
Ifyouselect0,use60secondsasthe
defaulttimeoutvalue.
Ifyouselect255,thewaitingtimefor
establishingaconnectionisunlimited.
ConsoleType•PCANSI
•VT100+
•PC-ANSI
•VT-UTF8
SelecttheconsoletypeforAMT.
Note:Thisconsoletypeshouldmatch
theIntelAMTremoteconsole.
IntelNFFIntelNFFcontrol•Disabled
•Enabled
ThisoptionenablesordisablestheIntel
NetworkFrameForwarder(NFF)function.
DateandTimemenu
Tochangethedateortimeofyourcomputer,selecttheDate/TimetabfromtheThinkPadSetupmenu.
Thendothefollowing:
1.UsethecursorkeystoselectSystemDateorSystemTime.
2.Typeadateortime.
Securitymenu
Tochangethesecuritysettingsofyourcomputer,selecttheSecuritytabfromtheThinkPadSetupmenu.
ThefollowingtableliststheSecuritymenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table3.Securitymenuitems
Menuitem
Submenuitem
Value
Comments
Supervisor
Password
•Disabled
•Enabled
See“Supervisorpassword”onpage60.
LockUEFIBIOS
Settings
•Disabled
•Enabled
Enableordisablethefunctionthatprotects
itemsinThinkPadSetupfrombeingchanged
byauserwhodoesnothavethesupervisor
password.Bydefault,thisissettoDisabled.
Ifyousetthesupervisorpasswordandenable
thisfunction,noonebutyoucanchangeany
itemsinThinkPadSetup.
Passwordat
UnattendedBoot
•Disabled
•Enabled
IfyouselectandenablePasswordat
unattendedboot,apasswordpromptis
displayedwhenthecomputeristurnedon,from
eitherapower-offstateorhibernationstate,by
anunattendedeventsuchasaWakeonLAN
attempt.IfyouselectDisabled,nopassword
Password
Chapter6.Advancedconfiguration79
Table3.Securitymenuitems(continued)
Menuitem
Submenuitem
Value
Comments
promptisdisplayed;thecomputergoesahead
andloadstheoperatingsystem.Toprevent
unauthorizedaccess,settheuserauthentication
ontheoperatingsystem.
PasswordatRestart•Disabled
•Enabled
IfyouselectandenablePasswordatrestart,
apasswordpromptisdisplayedwhenyou
restartthecomputer.IfyouselectDisabled,no
passwordpromptisdisplayed;thecomputer
goesaheadandloadstheoperatingsystem.
Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.
PasswordatBoot
DeviceList
•Disabled
•Enabled
IftheSecuritypasswordisset,thisoptionis
usedtospecifywhethertheSecuritypassword
mustbeenteredtodisplaytheF12bootdevice
list.
SelectEnabledtopromptfortheSecurity
password.SelectDisabledtoproceedwithout
anyuseractionrequired.
PasswordCount
ExceededError
•Disabled
•Enabled
SelectEnabledtoshowthePOST0199error
andpromptfortheSecuritypassword.Select
DisabledtohidethePOST0199errorand
proceedwithoutanyuseractionneeded.
SetMinimumLength
•Disabled
•xcharacters
(4≤x≤12)
Specifyaminimumlengthforpower-on
passwordsandharddiskpasswords.Ifyou
setthesupervisorpasswordandspecifya
minimumlengthforpasswords,noonebutyou
canchangethelength.
Power-OnPassword
•Disabled
•Enabled
See“Power-onpassword”onpage59.
HardDiskX
Password
•Disabled
•Enabled
See“Harddiskpasswords”onpage61.
Note:HardDisk1meanstheharddiskdrive
builtintoyourcomputer.
Predesktop
Authentication
•Disabled
•Enabled
Enableordisablefingerprintauthentication
beforetheoperatingsystemisloaded.
ReaderPriority•External➙
Internal
•InternalOnly
IfExternal➙Internalisselected,anexternal
fingerprintreaderisusedifattached.Otherwise,
aninternalfingerprintreaderisused.IfInternal
Onlyisselected,aninternalfingerprintreader
isused.
SecurityMode
•Normal
•High
Iffingerprintauthenticationfails,youstillcan
startthecomputerbyenteringapassword.If
youhaveselectedNormal,enterapower-on
passwordorasupervisorpassword;ifyouhave
selectedHigh,enterasupervisorpassword.
Password
Authentication
•Disabled
•Enabled
Enableordisablepasswordauthentication.
Thisitemisdisplayedonlyifyouhaveselected
HighfortheSecurityModeoption.
Note:ThisitemisdisplayedwhenSecurity
ModeissettoHigh.
Fingerprint
80UserGuide
Table3.Securitymenuitems(continued)
Menuitem
Submenuitem
Value
Comments
ResetFingerprint
Data
•Enter
Thisoptionisusedtoeraseallfingerprintdata
storedinthefingerprintreaderandresetsettings
tothefactorystate.Asaresult,anypower-on
securityfeaturespreviouslyenabledwillnotbe
abletoworkuntiltheyarere-enabledinthe
fingerprintsoftware.
SecurityChip
Selection
•DiscreteTPM
•IntelPTT
IfyouselectDiscreteTPM,youcanusea
discreteTPMchipwithTPM1.2mode.Ifyou
selectIntelPTT,youcanuseIntelPlatform
Trustedtechnology(PTT)withTPM2.0mode.
IfyouchangefromIntelPTTtoDiscreteTPM,
amessagepopsupthatallencryptionkeyswill
beclearedinthesecuritychip.Ifyouwantto
continue,selectYes.
IfyouchangefromDiscreteTPMtoIntelPTT,a
messagepopsupthatallencryptionkeyswillbe
clearedinthesecuritychip.IntelAMTandIntel
TXTaredisabledwhenthesecuritychipisset
toIntelPTT.Ifyouwanttocontinue,selectYes.
Note:IntelPTTcanbeusedwiththeWindows
8orlateroperatingsystem.
•Active
•Inactive
•Disabled
IfyouselectActive,thesecuritychipis
functional.IfyouselectInactive,thesecurity
chipisvisible,butitisnotfunctional.Ifyou
selectDisabled,thesecuritychipishiddenand
itisnotfunctional.
Note:ThisitemisdisplayedwhenSecurityChip
SelectionissettoDiscreteTPM.
SecurityChip
•Enabled
•Disabled
(ForIntelPTT)
IfyouselectEnabled,thesecuritychipis
functional.IfyouselectDisabled,thesecurity
chipishiddenanditisnotfunctional.
Note:ThisitemisdisplayedwhenSecurityChip
SelectionissettoIntelPTT.
SecurityReporting
Options
EnableordisablethefollowingSecurity
ReportingOptions:
•BIOSROMStringReporting:BIOStext
string.
•SMBIOSReporting:SMBIOSdata.
CMOSReportingandNVRAMReportingare
alwaysenabledtoenhancesystemsecurity.
Notes:
•Theseitemsaredisplayedonlyifyouhave
selectedActiveorEnabledfortheSecurity
Chipoption.
SecurityChip
Chapter6.Advancedconfiguration81
Table3.Securitymenuitems(continued)
Menuitem
Submenuitem
Value
Comments
ClearSecurityChip
•Enter
Cleartheencryptionkey.
Note:Thisitemisdisplayedonlyifyouhave
selectedActiveorEnabledfortheSecurity
Chipoption.
IntelTXTFeature
*Unselectablewhen
IntelPTTisenabled.
•Disabled
•Enabled
EnableordisableIntelTrustedExecution
Technology.
Notes:
•Thisitemisdisplayedonlyifyouhave
selectedActiveorEnabledfortheSecurity
Chipoption.
•ThisissettodisabledwhenIntelPTTis
enabled.
PhysicalPresence
forProvisioning
•Disabled
•Enabled
Thisoptionenablesordisablestheconfirmation
messagewhenyouchangethesettingsofthe
securitychip.
PhysicalPresence
forClear
•Disabled
•Enabled
Thisoptionenablesordisablestheconfirmation
messagewhenyouclearthesecuritychip.
FlashBIOSUpdating
byEnd-Users
•Disabled
•Enabled
IfyouselectEnabled,alluserscanupdatethe
UEFIBIOS.IfyouselectDisabled,onlythe
personwhoknowsthesupervisorpasswordcan
updatetheUEFIBIOS.
UEFIBIOSUpdate
Option
SecureRollBack
Prevention
•Disabled
•Enabled
IfyouselectDisabled,youcanflashtheolder
versionUEFIBIOS.
MemoryProtectionExecution
Prevention
•Disabled
•Enabled
Somecomputervirusesandwormscause
memorybufferstooverflow.Byselecting
Enabledyoucanprotectyourcomputeragainst
attacksbysuchvirusesandworms.Ifafter
choosingEnabledyoufindthataprogramdoes
notruncorrectly,selectDisabledandresetthe
setting.
IntelVirtualization
Technology
•Disabled
•Enabled
IfyouselectEnabled,aVirtualMachineMonitor
(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualization
Technology.
Virtualization
IntelVT-dFeature•Disabled
•Enabled
IntelVT-dstandsforIntelVirtualization
TechnologyforDirectedI/O.Whenenabled,a
VMMcanutilizetheplatforminfrastructurefor
I/Ovirtualization.
82UserGuide
Table3.Securitymenuitems(continued)
Menuitem
Submenuitem
Value
Comments
EthernetLAN•Disabled
•Enabled
IfyouselectEnabled,youcanusetheEthernet
LANdevice.
WirelessLAN•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
Wireless-LANconnection.
WirelessWAN•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
wireless-WANdevice.
Bluetooth•Disabled
•Enabled
IfyouselectEnabled,youcanuseBluetooth
devices.
USBPort
•Disabled
•Enabled
IfyouselectEnabled,youcanusetheUSB
connectors.
MemoryCardSlot
•Disabled
•Enabled
IfyouselectEnabled,youcanusethememory
cardslots.
SmartCardSlot
•Disabled
•Enabled
IfyouselectEnabled,youcanusethesmart
cardreaderslot.
IntegratedCamera
•Disabled
•Enabled
IfyouselectEnabled,youcanusetheintegrated
camera.
Microphone•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
microphones(internal,external,orline-in).
I/OPortAccess
FingerprintReader•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
fingerprintreader.
InternalDevice
Access
BottomCover
TamperDetection
•Disabled
•Enabled
Enableordisablethetamperdetection.If
tamperisdetected,SupervisorPasswordis
requiredtobootthesystem.BottomCover
TamperDetectionwillnottakeeffectunless
SupervisorPasswordisenabled.
Anti-Theft
ComputraceModule
Activation
•Disabled
•Enabled
•Permanently
Disabled
EnableordisabletheUEFIBIOSinterfaceto
activatethecomputracemodule.Computrace
isanoptionalmonitoringservicefromAbsolute
Software.
Note:Ifyousetthecomputracemodule
activationtoPermanentlyDisabled,youwillbe
unabletoenablethissettingagain.
SecureBoot
•Disabled
•Enabled
EnableordisabletheUEFISecureBootfeature.
SelectEnabletopreventunauthorizedoperating
systemsfromrunningatboottime.Select
Disabledtoallowanyoperatingsystemstorun
atboottime.
PlatformMode
•SetupMode
•UserMode
Specifythesystemoperatingmode.
SecureBootMode•StandardMode
•CustomMode
SpecifytheSecureBootmode.
ResettoSetupMode
Thisoptionisusedtoclearthecurrentplatform
keyandputthesystemintoSetupMode.You
caninstallyourownplatformkeyandcustomize
SecureBoot
Chapter6.Advancedconfiguration83
Table3.Securitymenuitems(continued)
Menuitem
Submenuitem
Value
Comments
theSecureBootsignaturedatabasesinSetup
Mode.
SecureBootmodewillbesettoCustomMode.
RestoreFactory
Keys
Thisoptionisusedtorestoreallkeysand
certificatesinSecureBootdatabasestofactory
defaults.AnycustomizedSecureBootsettings
willbeerased,andthedefaultplatformkey
willbere-establishedalongwiththeoriginal
signaturedatabasesincludingcertificateforthe
Windows8andWindows10operatingsystems.
ClearAllSecure
BootKeys
Thisoptionisusedtoclearallkeysand
certificatesinSecureBootdatabases.You
caninstallyourownkeysandcertificatesafter
selectingthisoption.
Startupmenu
Tochangethestartupsettingsofyourcomputer,selecttheStartuptabfromtheThinkPadSetupmenu.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectacorrectdeviceduringacopy,asave,ora
formatoperation.Otherwiseyourdatamightbeerasedoroverwritten.
•IfyouareusingtheBitLockerdriveencryption,donotchangethestartupsequence.BitLockerdrive
encryptionlocksthecomputerfromstartingoncedetectsthechangeofstartupsequence.
Tochangethestartupsequencetemporarilysothatthecomputerstartsfromadesireddrive,dothefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.WhentheThinkPadlogoisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
ThefollowingtableliststheStartupmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.
Table4.Startupmenuitems
MenuitemValue
Comments
Boot
Selectthebootdevicewhenyou
pressthepowerbuttontoturnonthe
computer.
NetworkBoot
Selectthebootdevicewhenthesystem
wakesfromLAN.IfWakeOnLANis
enabled,thenetworkadministratorcan
turnonallofthecomputersinaLAN
remotelybyuseofnetworkmanagement
software.
84UserGuide
Table4.Startupmenuitems(continued)
MenuitemValue
Comments
UEFI/LegacyBoot
•Both
–UEFI/LegacyBootPriority
–UEFIFirst
–LegacyFirst
•UEFIOnly
•LegacyOnly
CSMSupport(forUEFIOnly)
•Yes
•No
Selectsystembootcapability.
•Both:Selectpriorityofbootoptions
betweenUEFIandLegacy.
•UEFIOnly:Thesystemwillbootfrom
theUEFIenabledoperatingsystem.
•LegacyOnly:Thesystemwillboot
fromanyoperatingsystemotherthan
theUEFIenabledone.
Note:IfyouselectUEFIOnly,the
systemcannotbootfromthebootable
devicesthatdonothavetheUEFI
enabledoperatingsystem.
CompatibilitySupportModule(CSM)is
requiredforbootingthelegacyoperating
system.IfyouselectUEFIOnly,CSM
Supportisselectable.ForBothor
LegacyOnlymode,CSMSupportisnot
selectable.
BootMode
•Quick
•Diagnostics
ScreenduringthePOST:
•Quick:TheThinkPadLogoscreenis
displayed.
•Diagnostics:Textmessagesare
displayed.
Note:YoualsocanenterDiagnostic
modebypressingEscduringthePOST.
OptionKeyDisplay
•Disabled
•Enabled
IfyouselectDisabled,the“Tointerrupt
normalstartup,pressEnter.”messageis
notdisplayedduringthePOST.
BootDeviceListF12Option
•Disabled
•Enabled
IfyouselectEnabled,theF12keyis
recognizedandtheBootMenuwindow
isdisplayed.
BootOrderLock
•Disabled
•Enabled
IfyouselectEnabled,thebootpriority
orderislockedforyourfutureuse.
Restartmenu
ToexittheThinkPadSetupprogramandrestartthecomputer,selectRestartfromtheThinkPadSetupmenu.
Thefollowingsubmenuitemsaredisplayed:
•ExitSavingChanges:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheWindows8orWindows10certificationrequirement.
Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,
UEFI/LegacyBoot,SecureBoot,andSecureRollBackPrevention.
•DiscardChanges:Discardthechanges.
Chapter6.Advancedconfiguration85
•SaveChanges:Savethechanges.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdateopticaldiscoraflashupdate
programrunningintheWindowsenvironment.Whenyouinstallanewprogram,adevicedriver,orhardware,
youmightbeinformedtoupdatetheUEFIBIOS.
ForinstructionsonhowtoupdatetheUEFIBIOS,goto:
http://www.lenovo.com/ThinkPadDrivers
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownasTotalCostofOwnership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingaharddiskdrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.7.1.SMBIOSprovidesinformationaboutthehardwarecomponentsof
yourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedeviceson
thesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
FlashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
Note:IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBoot
sequence.
86UserGuide
AssetIDEEPROM
TheAssetIDElectricallyErasableProgrammableRead-OnlyMemory(EEPROM)containsinformationabout
thecomputerconfigurationandtheserialnumbersofthekeycomponents.Italsoincludesanumberof
blankfieldswhereyoucanrecordinformationabouttheendusersinyournetwork.
Settingmanagementfeatures
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
•Flashupdate
Note:Ifasupervisorpasswordhasbeenset,youwillberequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PresstheF10keytosaveandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
TodefineaNetworkBootsequence,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PresstheF10keytosaveandexit.
Note:YoucanpresstheF9keytorestoretothefactorydefaultsettings.
Checkingtherequirementsforflashupdates
Anetworkadministratorcanupdatetheprogramsonyourcomputerfromamanagementconsole,ifthe
followingrequirementsaremet:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
Chapter6.Advancedconfiguration87
88UserGuide
Chapter7.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,you
canavoidcommonproblems.Thischapterprovidesinformationthatcanhelpyoukeepyourcomputer
runningsmoothly.
•“Generaltipsforpreventingproblems”onpage89
•“Makingsuredevicedriversarecurrent”onpage90
•“Takingcareofyourcomputer”onpage91
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•IfyourcomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,youarenot
recommendedtousetheM.2solid-statedriveasabootabledevice.TheM.2solid-statedriveisdesigned
anddevelopedforthe“cache”functionpurposeonly.IfyouusetheM.2solid-statedriveasabootable
device,itsreliabilityisnotguaranteed.
•Checkthecapacityofyourstoragedrivefromtimetotime.Ifthestoragedrivegetstoofull,theWindows
operatingsystemwillslowdownandmightproduceerrors.
Tocheckthestoragedrivecapacity,dothefollowing:
–Windows7:OpentheStartmenuandclickComputer.
–Windows8.1:OpentheFileExplorerandclickComputer.
–Windows10:OpentheFileExplorerandclickThisPC.
•Emptyyourrecyclebinonaregularbasis.
•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter9“Recoveryoverview”onpage113
.
•UpdatedevicedriversandUEFIBIOSwhenneeded.
•Profileyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
–Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
–Makesurethatyourbatteriesarechargedandyourcomputerhastheacpowerconnected.
©CopyrightLenovo2015
89
–AccessThinkPadSetupandloadthedefaultsettings.
–Restartthecomputerandstarttherecoveryoperation.
–Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
•Forsuspectedstoragedriveissues,referto“Diagnosingproblems”onpage95andrunadiagnostictest
forthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,download
thefilestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.Runthetestand
recordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,callthe
CustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.Atechnician
willassistyoufurther.
•Ifrequired,youcanfindthecontactinformationabouttheCustomerSupportCenterforyourcountry
orregionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,make
surethatyouhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthe
computerisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.
Makingsuredevicedriversarecurrent
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecificdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
90UserGuide
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.
Takingcareofyourcomputer
Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheimportanttipsinthistopic,youwillgetthemostuseand
enjoymentoutofyourcomputer.
Becarefulaboutwhereandhowyouwork
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Someappliances,suchascertainportabledesktopfansorairpurifiers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtothecomputer.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofa
dischargefromyourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.
Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:
•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.
•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.
•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Note:Notallsuchappliancescauseasignificantelectrostaticcharge.
Begentlewithyourcomputer
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond180degrees,asthismightdamagethecomputerhinge.
•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.
Carryyourcomputerproperly
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
Handlestoragemediaanddrivesproperly
•Wheninstallingtheinternalstoragedrive,followtheinstructionsshippedwithyourhardware,andapply
pressureonlywhereneededonthedevice.
Chapter7.Preventingproblems91
•Turnoffyourcomputerbeforeyoureplacetheinternalstoragedrive.
•Afteryoureplacetheprimarystoragedrive,reattachthecoverofthedriveslot.
•Storeyourexternalandremovableharddiskdriveoropticaldrivesintheappropriatecontainersor
packagingwhentheyarenotbeingused.
•BeforeyouinstallamemorycardsuchasanSDcard,SDHCcard,SDXCcard,andaMultiMediaCard,
touchametaltableoragroundedmetalobject.Thisactionreducesanystaticelectricityfromyour
body.Staticelectricitycoulddamagethedevice.
•Whiletransferringdatatoorfromaflashmediacard,suchasanSDcard,donotputyourcomputerinto
sleeporhibernationmodebeforethedatatransferiscomplete;otherwise,yourdatacouldbecome
damaged.
Takecareinsettingpasswords
•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,and
youmighthavetoreplaceyoursystemboard,orinternalstoragedrive.
Takingcareofthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthefingerprintreaderwithahard,pointedobject.
•Scrapingthesurfaceofthefingerprintreaderwithyourfingernailoranythinghard.
•Usingortouchingthefingerprintreaderwithadirtyfinger.
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthefingerprintreaderwithadry,
soft,lint-freecloth:
•Thesurfaceofthefingerprintreaderisdirtyorstained.
•Thesurfaceofthefingerprintreaderiswet.
•Thefingerprintreaderoftenfailstoenrollorauthenticateyourfingerprint.
Registeryourcomputer
•RegisteryourThinkPadcomputerwithLenovoathttp://www.lenovo.com/register.Formoreinformation,
see“Registeringyourcomputer”onpage17.
Besurenottomodifyyourcomputer
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
Cleaningthecoverofyourcomputer
Occasionallycleanyourcomputerbydoingthefollowing:
1.Prepareamixtureofagentlekitchen-usedetergent.Thedetergentmustnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline.Usefivepartswatertoonepartdetergent.
2.Absorbthediluteddetergentintoasponge.
3.Squeezeexcessliquidfromthesponge.
4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.
5.Wipethesurfacetoremovethedetergent.
6.Rinsethespongewithcleanrunningwater.
7.Wipethecoverwiththecleansponge.
8.Wipethesurfaceagainwithadry,soft,lint-freecloth.
92UserGuide
9.Waitforthesurfacetodrycompletelyandremoveanyfibersfromthecloth.
Cleaningyourcomputerkeyboard
Tocleanthecomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.
3.Allowtodry.
4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Cleaningyourcomputerdisplay
Tocleanthecomputerdisplay,dothefollowing:
1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas
pressedfromtheoutside.
2.Wipeordustthestaingentlywithasoft,drycloth.
3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
4.Wringoutasmuchoftheliquidasyoucan.
5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.
6.Besuretodrythedisplaybeforeclosingit.
Chapter7.Preventingproblems93
94UserGuide
Chapter8.Troubleshootingcomputerproblems
Thischapterprovidesinformationonwhattodoifyouexperienceaproblemwithyourcomputer.
•“Diagnosingproblems”onpage95
•“Troubleshooting”onpage95
Diagnosingproblems
Ifyouexperienceproblemswithyourcomputer,usetheLenovoSolutionCenterprogramasastarting
pointforsolvingthem.
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
Notes:
•TheLenovoSolutionCenterprogramalsoisavailablefordownloadedat:
http://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7,Windows8.1,orWindows10,you
canfindthelatestinformationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media,whichyoucanusetorestorethestoragedrivetothefactorydefaultstate.Formoreinformation,see
“Performingbackupandrecoveryoperations”onpage114
.
ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage12.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter
program,saveandprintthelogfilescreatedbytheprogram.Youwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,orabeepsoundswhen
youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto
solvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourcomputerisunresponsive(youcannotusetheTrackPointpointingdeviceorthekeyboard),do
thefollowing:
1.Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
•Ifthecomputeristurnedoff,restartthecomputer.Ifthecomputerdoesnotturnon,continuewith
step2.
©CopyrightLenovo2015
95
•Ifyoucannotturnoffyourcomputerbypressingandholdingthepowerbutton,removetheacpower
adapterandresetthesystembyinsertingastraightenedpaperclipintotheemergency-resethole.
Tolocatetheresethole,referto“Bottomview”onpage6
.Afterthecomputerisoff,restartthe
computer.Ifthecomputerdoesnotturnon,continuewithstep2.
2.Whilethecomputerisoff,removeallsourcesofpowerfromthecomputer(theremovablebatteryandthe
acpoweradapter)andresetthesystembyinsertingastraightenedpaperclipintotheemergency-reset
hole.Reattachtheacpoweradapterbutdonotinstalltheremovablebattery.Restartthecomputer.If
thecomputerdoesnotturnbackon,continuewithstep3.
Note:IfthecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnoffthecomputer.Oncethecomputerisoff,installtheremovablebatteryand
restartthecomputer.Ifthecomputerdoesnotstartwiththeremovablebatteryinstalled,removethe
removablebatteryagainandrepeatstep2.Ifthecomputerstartswithacpower,calltheCustomer
SupportCenterforsupport.
3.Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,
andsoon).Repeatstep2.Iftheoperationisunsuccessful,calltheCustomerSupportCenterand
aCustomerSupportSpecialistwillassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,resetthesystembyinsertingone
endofaneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheresethole,
referto“Bottomview”onpage6.Themorequicklyyoustopthecurrentfrompassingthroughthe
computerthemorelikelyyouwillreducedamagefromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
96UserGuide
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)needstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoff,becausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Neitherthedatenorthetimeissetinthecomputer.Setthedateandtime,usingThinkPad
Setup.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2100:DetectionerroronHDD0(MainHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2101:DetectionerroronSSD1(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2102:DetectionerroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Theharddiskisnotworking.Havetheharddiskserviced.
•Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2112:ReaderroronSSD2(M.2)
Solution:TheM.2SSDdeviceisnotworking.HavetheM.2SSDdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorhasproblem.Shutdownthecomputerimmediatelyandhavethecomputer
serviced.
Chapter8.Troubleshootingcomputerproblems97
•Message:Error:TheSystemUEFIVariableStorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorapplicationscannotcreate,modify,ordeletedata
inthenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystemor
applications.Thiserroroccurswhentheoperatingsystemorapplicationsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipsetorplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:PressF1toenterThinkPadSetupaftertheerrormessageisdisplayed.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbythe
operatingsystemorapplicationsaredeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No”,alldataiskept,buttheoperatingsystemor
applicationswillnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheabovesolution.
Beeperrors
Table5.Beeperrors
Beeps
Solution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,pause,andoneshortbeep(1-3-3-1
beeps)
Memoryproblem.Shutdownthecomputerimmediately
andhavethecomputerserviced.
OnelongandtwoshortbeepsVideoproblem.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
shortbeep,pause,andthreemoreshortbeeps(3-1-1-3
beeps)
PCIresourceproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fourcyclesoffourshortbeeps
TCG
*
-compliantfunctionality-relatedproblem(might
betheBIOScodevalidationfailure).Shutdownthe
computerimmediatelyandhavethecomputerserviced.
*
TCGistheabbreviationforTrustedComputingGroup.
Fiveshortbeeps
Systemboardproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fiveshortbeeps,pause,fivemoreshortbeeps,and
pause
TCG-compliantfunctionality-relatedproblem(mightbe
theTPMinitializationfailure).Continuewiththeboot
processandcalltheLenovoservicecenterfortechnical
support.
Memorymoduleproblems
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.
2.Checkforerrormessagesduringstartup.
98UserGuide
Followtheappropriatecorrectiveactionsforpower-onself-test(POST).See“Errormessages”on
page96
.
3.VerifythatthelatestUEFIforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage95.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems.
Ethernetproblems
•Problem:Thecomputercannotconnecttothenetwork.
Solution:Makesurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis
100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.OpenControlPanelandclickHardwareandSound➙DeviceManager.Ifyouarepromptedfor
anadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
2.Iftheexclamationmark!isdisplayednexttotheadapternameunderNetworkadapters,you
mightnotbeusingthecorrectdriverorthedrivermighthavebeendisabled.Toupdatethedriver,
right-clickthehighlightedadapter.
3.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,makesurethattheswitchportalsoisconfiguredforfull
duplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe
previoussolutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnection
failsorerrorsoccur.
Solution:
–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeOnLANfeatureisnotworking.
Solution:EnsurethatWakeOnLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
Chapter8.Troubleshootingcomputerproblems99
•Problem:MycomputerisaGigabitEthernetmodel,butthecomputercannotconnecttothenetworkat
1000Mbps.Instead,itconnectsat100Mbps.
Solution:
–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
Awireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Awireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblems
Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetprofileorAVprofile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.
100UserGuide
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
TrackPointpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadisenabledintheMouseProperties
window.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Makesurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,makesurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternaldisplay,audiodevices,andtheopticaldrive.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableany
systemtimers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpowerplans.
Chapter8.Troubleshootingcomputerproblems101
IfyourcomputerispreinstalledwiththeWindows8.1orWindows10operatingsystem,doingthe
following:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions➙Highperformance.
3.Showtheadditionalplans,thenchooseHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Makesurethat:
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourstoragedrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitiononthestoragedrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceorthetouchpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
–Pressthedisplay-modeswitchingkeytobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteriesandthebattery-statusiconshowsthatthe
batteriesarenotdepleted,pressthebrightness-upkey
tomakethescreenbrighter.
–Ifyourcomputerisinsleepmode,presspowerbuttontoresumefromthesleepmode.
–Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
102UserGuide
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Connecttheexternaldisplaytoyourcomputer,andthenconnecttheexternaldisplaytoanelectrical
outlet.
2.Turnontheexternaldisplay.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7andWindows8.1:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternaldisplay,clicktheDetectbutton.
4.SelecttheexternaldisplayandsetResolution.
5.Dothefollowing:
–ForWindows7andWindows8.1:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.
Ifthemonitortypeiscorrect,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
1.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
2.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
3.ClicktheDrivertab.
4.ClickUpdateDriver.
5.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
6.CleartheShowcompatiblehardwarecheckbox.
7.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
8.Afterupdatingthedriver,clickClose.
9.FortheWindows7operatingsystem,tochangethecolorsettings,right-clickonthedesktop,and
clickScreenresolution.ClickAdvancedsettings,selecttheMonitortab,thensetColors.
10.ClickOK.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Didyouinstalltheoperatingsystemorprogramcorrectly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
Chapter8.Troubleshootingcomputerproblems103
Externaldisplayproblems
•Problem:Theexternaldisplayisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthedesired
monitor.Iftheproblempersists,dothefollowing:
1.Connecttheexternaldisplaytoanothercomputertomakesurethatitworks.
2.Reconnecttheexternaldisplaytoyourcomputer.
3.Refertothemanualshippedwiththeexternaldisplaytochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternaldisplaysupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternaldisplayoronboththeexternaldisplayandthecomputerdisplay.
–Iftheexternaldisplaysupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externaldisplayonly.(Ifyouviewoutputonboththecomputerdisplayandtheexternaldisplay,
theexternaldisplayscreenwillbeblankordistorted.)
•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternaldisplay.
Solution:Makesurethatthemonitortypeandotherinformationiscorrectbydoingthefollowing:
1.Connecttheexternaldisplaytothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.Turnontheexternaldisplayandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7andWindows8.1:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternaldisplay,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternaldisplay).
5.Dothefollowing:
–ForWindows7andWindows8.1:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
7.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
Note:Iftheproblemstillisnotsolved,continuethefollowingstepstoupdatethemonitordriver.
8.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
9.ClicktheDrivertab,andthenclickUpdatedriver.
10.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
11.CleartheShowcompatiblehardwarecheckbox.
12.Selectthecorrectmanufacturerandmodelfortheexternaldisplay.Ifyoucannotfindyourmonitoron
thelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
13.Afterupdatingthedriver,clickClose.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
104UserGuide
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
–Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternaldisplaytothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternaldisplayandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7andWindows8.1:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternaldisplay,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternaldisplay).
5.Dothefollowing:
–ForWindows7andWindows8.1:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorprogram?Ifyou
did,havetheexternaldisplayserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:Pressthedisplay-modeswitchingkey
toselecttheExtenddesktopfunction.
•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternaldisplayisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstmakesurethatyourexternaldisplaysupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternaldisplayhasbuttonsforaccesstothesetupmenu.For
details,seethedocumentationthatcomeswiththemonitor.
•Problem:DVImonitorcannotberecognized.
Solution:EnsurethatyouconnecttheDVImonitortothesupporteddockingstationfirst,andthenturn
ontheDVImonitorbeforeyouturnonthecomputer.
•Problem:TheoptionforenablingtheDVImonitorintheDisplayPropertieswindowisnotdisplayed.
Solution:TryclosingtheDisplayPropertieswindowandopenitagain.Iftheoptionstillisnotdisplayed,
makesurethattheconnectoroftheDVImonitorisattachedfirmly,andrepeattheprocedurefor
connectingthemonitor.
Chapter8.Troubleshootingcomputerproblems105
Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.OpenControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.MakesurethattheRealtekHDAudiodriverisenabledandconfiguredcorrectly.
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,oryourcomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfroman
externalmicrophonetoamicrophone),dothefollowing:
1.OpenControlPanelandclickHardwareandSound.
2.ClicktheRealtekHDManagericon.
3.MakesurethatyouareinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.
4.IntheVolumeMixerwindow,selectthedeviceyouwant-forexample,speakers.
5.Playanysoundviaamusicprogram(forexample,WindowsMediaPlayer).Makesurethatsound
comesfromspeakersnow.
6.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
7.GototheVolumeMixerwindow.Thenselectanotherdevice,whichisnowtheheadphone.
8.Playanysoundviathemusicprogram.Makesurethatsoundcomesfromaheadphoneattached
directlytothesystem.
Formoreinformation,refertothehelpinformationsystemofRealtekHDManager.
Note:IntheVolumeMixerwindowofRealtekHDManager,acheckmarkbytheentryforadevice,
suchasspeakersforaplaybackdevice,oramicrophoneforarecordingdevice,showsthatthedevice
hasbeenselected.
•Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.OpenControlPanelandclickHardwareandSound.
2.ClickSound.
3.ClicktheRecordingtabintheSoundwindow.
4.SelectMicrophone,andclickthePropertiesbutton.
5.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
6.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
•Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheprogramhasslidersavailableto
controlthesoundfromwithintheprogram.
106UserGuide
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat
minimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixercontrolatminimum.
Toturnoffthesoundcompletely,pressthespeakermutebutton.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwantto
listentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.Fordetails,
refertothehelpinformationsystemforRealtekHDAudio.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage65
.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Thebatteriescannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatteriesmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatteries.
Ifthebatteriescannotbefullychargedin24hours,callLenovoCustomerServiceCenter.
•Problem:Yourcomputershutsdownbeforethebattery-statusiconintheWindowsnotificationarea
showsempty,oryourcomputeroperatesafterthebattery-statusiconintheWindowsnotificationarea
showsempty.
Solution:Dischargeandrechargethebatteries.
•Problem:Theoperatingtimeforfullychargedbatteriesisshort.
Solution:Dischargeandrechargethebatteries.Ifyourbatteryoperatingtimeisstillshort,callLenovo
CustomerServiceCenter.
•Problem:Thecomputerdoesnotoperatewithfullychargedbatteries.
Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset
theprotector;thenturnonthecomputeragain.
•Problem:Thebatteriescannotbecharged.
Chapter8.Troubleshootingcomputerproblems107
Solution:Youcannotchargeabatterywhenitistoohot.Turnoffthecomputerandallowittocool
toroomtemperature.Afteritcools,rechargethebatteries.Ifthebatteriesstillcannotbecharged,
callLenovoCustomerServiceCenter.
Thissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufactured
byLenovooranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteries
designedforothersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemis
installed,thesystemwillnotcharge.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.
Solution:Dothefollowing:
1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheac
poweradapter.
3.Reconnecttheacpoweradapter,thenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“Statusindicators”onpage6.Thepowerbuttonisilluminated
wheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableisfirmly
attachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Ifthebatteriesrunoutofpower,attachacpoweradaptertorechargethebatteries.
2.Ifthebatteriesarechargedbutthecomputerdoesnotrun,callLenovoCustomerServiceCenter.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertingoneendofaneedle
orastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,refer
to“Bottomview”onpage6
.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
108UserGuide
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forpower-onself-test(POST)errormessages.See“Errormessages”onpage96
.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteriesarecharged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
12
.
Ifthebatteriesarechargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit
intoanelectricaloutlet.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternaldisplaywasdisconnectedorturnedoffwhilethecomputerwas
insleepmode.Ifyoudisconnectedorturnedofftheexternaldisplay,connectitorturnitonbefore
resumingthecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmode
withoutattachingtheexternaldisplayorturningiton,andthecomputerdisplayremainsblank,press
F6tobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystem-statusindicator(illuminated
ThinkPadlogo)blinksslowlyandthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystem-statusindicator(illuminated
ThinkPadlogo).
–Ifthesystem-statusindicator(illuminatedThinkPadlogo)blinksslowly,yourcomputerisinsleepmode.
Connecttheacpoweradaptertothecomputer;thenpressFn.
–Ifthesystem-statusindicator(illuminatedThinkPadlogo)isoff,yourcomputerisinpower-offstateor
inhibernationmode.Connecttheacpoweradaptertothecomputer;thenpressthepowerbutton
toresumeoperation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot
beabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsaved
yourdata,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsor
more.Ifthesystemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertinga
straightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,referto
“Bottomview”onpage6
.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Chapter8.Troubleshootingcomputerproblems109
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage31
.
Problemswithdrivesandotherstoragedevices
Thissectionincludesstoragedriveproblems.
Harddiskdriveorhybriddriveproblems
•Problem:Theharddiskdriveorhybriddrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdriveorhybriddrivebeginsorfinishesgettingaccesstodata.
–Whenyoucarrytheharddiskdriveorhybriddrive.
–Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveorhybriddriveandisnotadefect.
•Problem:Theharddiskdriveorhybriddrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,makesurethattheharddiskdriveorhybriddriveis
ontheBootpriorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentry
foritonthelistandpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
110UserGuide
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage95andrunadiagnostictestoftheUSBconnector.
Adockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
Chapter8.Troubleshootingcomputerproblems111
112UserGuide
Chapter9.Recoveryoverview
Thischapterprovidesinformationabouttherecoverysolutions.
•“RecoveryoverviewfortheWindows7operatingsystem”onpage113
•“RecoveryoverviewfortheWindows8.1operatingsystems”onpage118
•“RecoveryoverviewfortheWindows10operatingsystem”onpage120
RecoveryoverviewfortheWindows7operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsprovidedbyLenovoontheWindows7
operatingsystem.
Notes:
•Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-relatedorhardware-relatedproblem.Somemethodsvarydependingonthetypeofyour
operatingsystem.
•Theproductontherecoverymediamightbeusedonlyforthefollowingpurposes:
–Restoretheproductpreinstalledonyourcomputer
–Reinstalltheproduct
–ModifytheproductusingtheAdditionalFiles
Topreventpotentialperformancerisksorunexpectedbehaviorthatmightbecausedbythenewharddisk
drivetechnology,itisrecommendedthatyouuseoneofthefollowingback-upsoftwareprograms:
•RescueandRecoveryversion4.52orlater
•AcronisTrueImage2010orlater
•ParagonBackup&Recovery10Suiteorlater,ParagonBackup&Recovery10Homeorlater
Creatingandusingarecoverymedia
Youcanuserecoverymediatorestoretheharddiskdriveorhybriddrivetothefactorydefaultsettings.
Recoverymediaareusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethe
computer,orputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asa
precautionarymeasure,itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymedia.
YoucancreaterecoverymediausingdiscsorexternalUSBstoragedevices.Tocreaterecoverymedia,
youneedadiscorUSBstoragedrivewithatleast16GBofstorage.TherequireddiscorUSBcapacity
dependsonthesizeoftherecoveryimage.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscorUSBstoragedrive.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
©CopyrightLenovo2015
113
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Youcanuserecoverymediatorestorethecomputertothefactorydefaultsettingsonly.Youcanuse
recoverymediatoputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,allthefiles
currentlyontheharddiskdriveorhybriddrivewillbedeletedandreplacedbythefactorydefaultsettings.
Touserecoverymedia,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintoanexternalopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenuwindow
opens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Notes:
1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers
forsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage117.
2.SomecomputerscomewithMicrosoftOfficepreinstalled.Ifyouneedtorecoverorreinstallyour
MicrosoftOfficeprogram,youmustusetheMicrosoftOfficeCD.Thesediscisprovidedonlywith
computerspreinstalledwithMicrosoftOffice.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourstoragedrivecontentsincludingthe
operatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:
•Inaprotectedareaofyourstoragedrive
•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer
•OnanattachedexternalUSBharddiskdrive
•Onanetworkdrive
•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsonthestoragedrive,youcanrestorethecompletecontentsofthe
storagedrive,restoreonlytheselectedfiles,orrestoreonlytheWindowsoperatingsystemandprograms.
Performingabackupoperation
ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
114UserGuide
Performingarecoveryoperation
ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage115.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourstoragedrivethatoperates
independentlyfromtheWindowsoperatingsystem.Itenablesyoutoperformrecoveryoperationsevenif
youcannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecoveryoperationsfrom
theRescueandRecoveryworkspace:
•Rescuefilesfromyourstoragedrivefromabackup
TheRescueandRecoveryworkspaceenablesyoutolocatefilesonyourstoragedriveandtransfer
themtoanetworkdriveorotherrecordablemedia,suchasaUSBdeviceoradisc.Thissolutionis
availableevenifyoudidnotbackupyourfilesorifchangesweremadetothefilessinceyourlastbackup
operation.YoualsocanrescueindividualfilesfromaRescueandRecoverybackuplocatedonyourlocal
harddiskdrive,aUSBdevice,oranetworkdrive.
•RestoreyourstoragedrivefromaRescueandRecoverybackup
IfyouhavebackedupyourstoragedriveusingtheRescueandRecoveryprogram,youcanrestorethe
storagedrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating
system.
•Restoreyourstoragedrivetothefactorydefaultsettings
TheRescueandRecoveryworkspaceenablesyoutorestorethecompletecontentsofyourstoragedrive
tothefactorydefaultsettings.Ifyouhavemultiplepartitionsonyourstoragedrive,youhavetheoptionto
restorethefactorydefaultsettingstotheC:partitionandleavetheotherpartitionsintact.Becausethe
RescueandRecoveryworkspaceoperatesindependentlyfromtheWindowsoperatingsystem,youcan
restorethefactorydefaultsettingsevenifyoucannotstarttheWindowsoperatingsystem.
Attention:IfyourestorethestoragedrivefromaRescueandRecoverybackuporrestorethestorage
drivetothefactorydefaultsettings,allfilesontheprimarystoragedrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantfiles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspaceto
copyfilesfromyourstoragedrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Makesurethatthecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”on
page118
.
Chapter9.Recoveryoverview115
4.Dooneofthefollowing:
•Torescuefilesfromyourstoragedrive,orfromabackup,clickRescuefilesandfollowthe
instructionsonthescreen.
•TorestoreyourstoragedrivefromaRescueandRecoverybackuportorestoreyourstoragedriveto
thefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Notes:
1.Afterrestoringyourstoragetothefactorydefaultsettings,youmighthavetoreinstalldevicedriversfor
somedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage117.
2.SomecomputerscomewithMicrosoftOfficepreinstalled.Ifyouneedtorecoverorreinstallyour
MicrosoftOfficeprogram,youmustusetheMicrosoftOfficeCD.Thesediscisprovidedonlywith
computerspreinstalledwithMicrosoftOffice.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourstoragedrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowisdisplayed,releasetheF12key.
3.IntheBootMenuwindow,selectthedesiredopticaldriveasthefirstbootdevice.Then,insertthe
rescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:
1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
116UserGuide
3.IntheBootMenuwindow,selecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.
Therescuemediumstarts.
•Ifyouhavecreatedarescuemediumusingthesecondaryinternalharddiskdrive,setthesecondary
internalharddiskdriveasthefirstbootdeviceinthestartupdevicesequencetostarttherescuemedium.
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedprogramsanddevice
drivers.
Reinstallingpreinstalledprograms
Toreinstallselectedprograms,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheAPPSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariouspreinstalled
applications.
4.Openthesubfolderfortheprogramyouarereinstalling.
5.Double-clickSetup,andthenfollowtheon-screenstepstoreinstalltheprogram.
Reinstallingpreinstalleddevicedrivers
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentconfigurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheDRIVERSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariousdevices
installedinyourcomputer(forexample,AUDIOandVIDEO).
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•Inthesubfolderforthedevice,lookforatextfile(afilewiththeextension.txt).Thetextfilecontains
informationonhowtoreinstallthatdevicedriver.
•Ifthesubfolderforthedevicecontainsafileofsetupinformation(afilewiththeextension.inf),you
canusetheAddNewHardwareprogram(intheWindowsControlPanel)toreinstallthedevicedriver.
Notalldevicedriverscanbereinstalledbyuseofthisprogram.IntheAddNewHardwareprogram,
whenpromptedforthedevicedriveryouwanttoinstall,clickHaveDiskandBrowse.Thenselect
thedevicedriverfilefromthedevicesubfolder.
•Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Attention:Ifyouneedupdateddevicedriversforyourcomputer,donotdownloadthemfromtheWindows
UpdateWebsite.ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversare
current”onpage90.
Chapter9.Recoveryoverview117
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage116
.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestorethestoragedrive
tothefactorydefaultsettings.See“Performingbackupandrecoveryoperations”onpage114.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthestartupdevice
sequence.Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdeviceinthestartup
devicesequenceintheSetupUtilityprogram.See“Startupmenu”onpage84
fordetailedinformationabout
temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup
Utilityprogram,see“UsingtheThinkPadSetupprogram”onpage73.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows8.1operatingsystems
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8.1operatingsystems.
TheWindowsrecoveryprogramsenablesyoutorefreshyourcomputer,resetyourcomputertothefactory
defaultsetting,orstartthecomputerfromanexternaldevice.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage119.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightresultfromarecentlyinstalledprogram,you
canrefreshyourcomputerwithoutlosingyourpersonalfilesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
Resettingyourcomputertothefactorydefaultsettings
Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault
settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith
yourcomputer,andresetallthesettingstothefactorydefaultsettings.
Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonalfilesandsettingswillbe
deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.
118UserGuide
Toresetyourcomputertothefactorydefaultsettings,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.Then,Followthe
instructionsonthescreentoresetyourcomputertothefactorydefaultsettings.
Usingtheadvancedstartupoptions
Withtheadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethe
startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Moveyourpointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows8.1failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows8.1operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows8.1operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupsfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
CreatingarecoveryUSBdrive
TheUSBdrivethatyouusetocreatetherecoveryUSBdriveshouldbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.Typerecoveryinthesearchboxinthetop-rightcornerofthescreen.ThenclickCreatearecoverydrive.
2.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
3.EnsurethatyouselectCopytherecoverypartitionfromthePCtotherecoverydrive.ThenclickNext
Important:IfyouclearCopytherecoverypartitionfromthePCtotherecoverydrive,youwillcreate
arecoveryUSBdrivewithouttherecoverypartitioncontent.Youstillcanstartthecomputerfromthe
recoveryUSBdrive,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon
yourcomputerisdamaged.
Chapter9.Recoveryoverview119
.
4.ConnectaproperUSBdrive,thenclickNext.
5.ClickCreateintheRecoveryDrivewindow.ThecreationoftherecoveryUSBdrivestarts.
6.WhenthecreationoftherecoveryUSBdrivefinishes,dooneofthefollowing:
•Tokeeptherecoverypartitiononyourcomputer,clickFinish.
•Todeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.
Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoveryUSBdriveina
safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill
needtherecoveryUSBdrivetorefreshorresetyourcomputer.
7.RemovetheUSBdrive.TherecoveryUSBdriveiscreatedsuccessfully.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use
therecoveryUSBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour
PCifyouwanttoresetyourcomputertothefactorydefaultsettings.
FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8.1operatingsystem,goto:
http://go.microsoft.com/fwlink/?LinkID=263800
RecoveryoverviewfortheWindows10operatingsystem
TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage121.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
120UserGuide
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup
settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Touseadvancedstartupoptions,dothefollowing:
Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows10operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
CreatingarecoveryUSBdrive
TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage).
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page95totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
Chapter9.Recoveryoverview121
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
122UserGuide
Chapter10.Replacingdevices
Thischaptercontainsthefollowingitems:
•“Staticelectricityprevention”onpage123
•“Disablingthebuilt-inbattery”onpage123
•“InstallingorreplacingthemicroSIMcard”onpage124
•“Replacingtheremovablebattery”onpage125
•“Replacingtheinternalstoragedrive”onpage127
•“Replacingamemorymodule”onpage131
•“ReplacinganM.2wireless-WANcard”onpage133
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscandamagethepart.WhenyouunpackanoptionoraCRU,
donotopenthestatic-protectivepackagethatcontainsthepartuntiltheinstructionsdirectyoutoinstall
thepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagethatcontainsthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
Beforereplacinganydevices,ensurethatyouhavedisabledthebuilt-inbatterybydoingthefollowing:
1.Disconnecttheacpoweradapterandallcablesfromthecomputer.
2.Restartthecomputer.PressF1toenterThinkPadSetupwhentheThinkPadlogoisdisplayed.
3.SelectConfig➙Power.Thesubmenuisdisplayed.
4.SelectDisableBuilt-inBattery,andthenpressEnter.ASetupConfirmationwindowisdisplayed.
5.ClickYesintheSetupconfirmationwindow.Thenthecomputerturnsoffandthebuilt-inbatteryis
disabled.Waitforafewminutestoletthecomputercool.
Thebuilt-inbatterywillbeautomaticallyenabledagainwhentheacpoweradapterisreconnectedtothe
computer.
©CopyrightLenovo2015
123
InstallingorreplacingthemicroSIMcard
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
MicroSIMcardisasmallplasticcardwithanIntegratedCircuit(IC)chipmountedononesideofthecard.
Ifyourcomputersupportswireless-WANconnections,yourcomputermightrequireamicroSIMcardto
establishwireless-WANconnections.SomecomputermodelsmightbeshippedwithamicroSIMcard,
eitherinstalledinthecomputeroraspartoftheshippingcontents.Ifyourcomputerdoesnotcomewitha
microSIMcard,youcanpurchaseonefromthelocalserviceprovider.
ToinstallorreplacethemicroSIMcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage123.
2.Locatethemicro-SIM-cardtrayattherightsideofthecomputer.
3.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Themicro-SIM-cardtray
ejects.Then,slidethemicro-SIM-cardtrayoutofthecomputer
2.
4.ToinstallamicroSIMcard,gotostep5.IfyouarereplacingamicroSIMcard,gentlytaketheold
microSIMcardoutofthetray.
124UserGuide
5.InstallanewmicroSIMcardintothetrayintheexactorientationasshown.
Note:EnsurethatyouuseamicroSIMcard.Donouseastandard-sizedSIMcard.Thestandard-sized
SIMcardisnotcompatible.
6.Insertthetrayintothecomputer.
7.Reconnecttheacpoweradapterandallcables.
Replacingtheremovablebattery
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemwill
notcharge.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Note:Ifanunauthorizedbatteryisinstalled,thefollowingmessagewillbedisplayed:
“Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethebattery
withthecorrectLenovobatteryforthissystem.”
Chapter10.Replacingdevices125
DANGER
Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,orpuncturethebattery,ormakeitsubjecttostrongforces.Batteryabuse
ormishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”
fromthebatteryorcoin-cellbattery.
Toreplacetheremovablebattery,dothefollowing:
Important:Beforeyoureplacetheremovablebattery,ensurethatthebuilt-inbatteryhasenoughremaining
powerorthecomputerisconnectedtoacpower.Otherwise,thecomputermightshutdownduringthe
batteryreplacement.
1.Disconnecttheacpoweradapterfromthecomputer.Closethecomputerdisplay,andturnthe
computerover.
2.Slidethebatterylatch1totheunlockedposition.Thenunlockthebatterylatch2andholditinthe
unlockedposition,andthenremovethebatterypack3.
126UserGuide
3.Insertanewbatteryuntilitclicksintoplace.Ensurethatthebatterylatchesareinthelockedpositions.
4.Turnthecomputeroveragain.Connecttheacpoweradaptertothecomputer.
Replacingtheinternalstoragedrive
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi
.
Attention:Theinternalstoragedrive,suchasharddiskdrive,solid-statedrive,orhybriddriveisvery
sensitive.Incorrecthandlingcancausedamageandpermanentlossofdata.Observethefollowing
guidelines:
•Replacetheinternalstoragedriveonlyifyouupgradeitorhaveitrepaired.Theconnectorsandslotofthe
storagedrivearenotdesignedforfrequentchanges,orreplacement.
•Donotdropthestoragedriveorsubjectittophysicalshocks.Putthestoragedriveonamaterial,such
assoftcloth,thatabsorbsanyphysicalshocks.
•Donotapplypressuretothecoverofthestoragedrive.
•Donottouchtheconnector.
•Beforeremovingthestoragedrive,makeabackupcopyofalltheinformationonit,andthenturnoffthe
computer.
•Neverremovethestoragedrivewhilethecomputerisoperating,insleepmode,orinhibernationmode.
Toreplacetheinternalstoragedrive,dothefollowing:
1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage123.
2.Closethecomputerdisplay,andturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage125.
Chapter10.Replacingdevices127
4.Loosenthescrewsthatsecurethebasecoverassembly1.Thenremovethebasecoverassembly2.
5.Removethescrewthatsecuresthestoragedrive.
6.Slightlyliftthestoragedrive.
128UserGuide
10.Connectthedrivecabletothenewstoragedrive.
11.Insertthenewstoragedrive1andpivotitdownward2.Ensurethatthenewstoragedriveisseated
intoplace.
130UserGuide
12.Ensurethatthecableisroutedunderthespeakerhooka.Installthescrewtosecurethestoragedrive.
13.Reinstallthebasecoverassembly1andtightenthescrews2.
14.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage125.
15.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingamemorymodule
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory
capacitybyreplacingoraddingamemorymodule.
Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconfiguration.Insome
conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.
Chapter10.Replacingdevices131
Attention:Beforeyoustartinstallingamemorymodule,touchametaltableoragroundedmetalobject.This
actionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethememorymodule.
Toreplaceamemorymodule,dothefollowing:
1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage123.
2.Closethecomputerdisplay,andturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage125.
4.Loosenthescrewsthatsecurethebasecoverassembly1.Thenremovethebasecoverassembly2.
5.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory
module
2.
132UserGuide
6.Placethenotchedendofthenewmemorymoduletowardthecontactedgesideofthememoryslot.
Theninsertthememorymoduleintotheslotatanangleofabout20degrees
1.Pivotthememory
moduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleisfirmlyinstalledin
theslotandcannotbemovedeasily.
Attention:Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodule
mightgetdamaged.
7.Reinstallthebasecoverassembly1andtightenthescrews2.
8.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage125.
9.Turnthecomputeroveragain.Connecttheacpoweradapterandallcables.
ReplacinganM.2wireless-WANcard
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Notes:
•Thefollowinginformationisonlyforuser-installablemodules.
•Dependingonthemodel,yourcomputermightlookdifferentlyfromtheillustrationsinthistopic.
Attention:BeforeyoustartinstallinganM.2wireless-WANcard,touchametaltableoragroundedmetal
object.Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Chapter10.Replacingdevices133
SomecomputersmightcomewithanM.2wireless-WANcard.Toreplacethewireless-WANcard,do
thefollowing:
1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage123.
2.Closethecomputerdisplay,andturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage125.
4.Loosenthescrewsthatsecurethebasecoverassembly1.Thenremovethebasecoverassembly2.
5.Ifatoolisprovidedwiththenewcardtohelpyoudisconnectcables,usethetooltodisconnectthe
cablesfromtheoldcard.Ifnosuchatoolisprovided,holdthecableconnectorwithyourfingersand
gentlydisconnecteachcablefromtheoldcard.
134UserGuide
9.Pivotthenewwireless-WANcarddownward1andtheninstallthescrewtosecurethecardinplace2.
10.Connecttheantennacablestothenewwireless-WANcard.Ensurethatyouconnecttheredcableto
themainconnectoronthecard,andthebluecabletotheauxiliaryconnectoronthecard.
11.Reinstallthebasecoverassembly1andtightenthescrews2.
12.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage125.
13.Turnthecomputeroveragain.Connecttheacpoweradapterandallcables.
136UserGuide
Chapter11.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
•“BeforeyoucontactLenovo”onpage137
•“Gettinghelpandservice”onpage137
•“Purchasingadditionalservices”onpage139
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage17.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareprogramswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you
willfindawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation
aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.
©CopyrightLenovo2015
137
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,readmefiles,and
helpfiles.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdisc.Formorespecificinformationand
links,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,orquestions
relatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,contact
theCustomerSupportCenter.
Usingdiagnosticprograms
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationofyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
thatcomeswiththeoperatingsystemorapplicationprogram.
ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify
hardwareproblems.See“Diagnosingproblems”onpage95
forinstructionsonusingthediagnostic
programs.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoWebsiteathttp://www.lenovo.com/support.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
138UserGuide
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationoftheUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
services;upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/essentials
Chapter11.Gettingsupport139
140UserGuide
AppendixA.RegulatoryInformation
LocatingoftheUltraConnect™wirelessantennas
ThinkPadmodelsfeatureadiversifiedantennasystembuiltintothedisplayforoptimalreception,which
enableswirelesscommunicationwhereveryouare.
1Wireless-LANantenna(auxiliary)andWireless-WANantenna(auxiliary)
2Wireless-WANantenna(main)andWireless-LANantenna(main)
Wirelessrelatedinformation
Wirelessinteroperability
TheM.2wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbased
onDirectSequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonal
FrequencyDivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/gor802.11n,or802.11aconWirelessLANs,asdefinedand
approvedbytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(WiFi)certificationasdefinedbytheWi-FiAlliance.
YourBluetoothcardiscompliantwithBluetoothSpecification4.0asdefinedbytheBluetoothSpecial
InterestGroupSIG.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothcardandtheoperatingsystemyouuse,someprofilesmightnot
beavailable.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
©CopyrightLenovo2015
141
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
•Hands-FreeProfile(HFP)
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Integratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,the
levelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslike
forexamplemobilephones.
Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafety
standardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsand
recommendationsreflecttheconsensusofthescientificcommunityandresultfromdeliberationsofpanels
andcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.
Insomesituationorenvironment,theuseofintegratedwirelesscardsmightberestrictedbytheproprietor
ofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmightfor
exampleinclude:
•Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blasting
areas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,such
aspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
142UserGuide
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificorganization(suchas
airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriorto
turningonthecomputer.
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwiththe
computer.
IfthecomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/UserManuals
Certificationrelatedinformation
Thefollowingtablecontainsinformationoftheproductname,complianceID,andmachinetypes.
Productname
ComplianceID
Machinetypes
ThinkPadX250TP00048A
20CMand20CL
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstotheThinkPadX250computer,machinetypes20CMand20CL.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
AppendixA.RegulatoryInformation143
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibility
Directive
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
EUcontact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
144UserGuide
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
AppendixA.RegulatoryInformation145
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
146UserGuide
AppendixB.WEEEandrecyclingstatements
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseend-of-lifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofend-of-life
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:
http://www.lenovo.com/recycling
RecyclinginformationforChina
http://support.lenovo.com.cn/activity/551.htm
RecyclinginformationforJapan
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
©CopyrightLenovo2015
147
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisservice
isprovidedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto
http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouarea
companyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contactthe
properpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalsocan
refertotheinstructionsathttp://www.lenovo.com/jp/ja/environment/recycle/battery/.
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,you
mustcomplywithlocalordinancesandregulations.Youalsocanrefertotheinstructionsat
http://www.lenovo.com/jp/ja/environment/recycle/battery/.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
[email protected],informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
148UserGuide
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationfortheUnitedStatesandCanada
AppendixB.WEEEandrecyclingstatements149
150UserGuide
AppendixC.RestrictionofHazardousSubstancesDirective
(RoHS)
EuropeanUnionRoHS
LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoprogressonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
©CopyrightLenovo2015
151
ChinaRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
152UserGuide
154UserGuide
AppendixD.ENERGYSTARmodelinformation
ENERGYSTAR
®
isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20CMand20CL
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputerintosleep:After20minutes
Toawakenthecomputerfromsleepmode,pressthepowerbutton.Formoreinformationaboutthese
settings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2015
155
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
156UserGuide
AppendixE.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
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ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
Lenovo
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IntelandIntelSpeedSteparetrademarksofIntelCorporationintheU.S.and/orothercountries.
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MiniDisplayPort(mDP)isatrademarkoftheVideoElectronicsStandardsAssociation.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
158UserGuide
