FAQ’s
How long will it be between when I apply and when I will be able to certify for benefits?
Your claim is dated the Sunday of the week in which you filed your initial (first) claim. The first time you
claim benefits will be at least 17 days after your Sunday date of claim. How do you know when to certify? You
will receive instructions in the mail after the claim is filed. If you filed online, you will receive an email once
your claim has been entered. If your claim is determined eligible for benefits, you will be able to certify online
during the next block of time assigned to your Social Security number.
How do I find the day and time when I can certify?
Check the schedule. The schedule is subject to change weekly so make sure to check regularly to be aware of
when you can claim your benefits.
See when your Social Security number is scheduled to certify for benefits for the current week:
https://myunemployment.nj.gov/labor/myunemployment/schedule.shtml. When it is your time to certify, log-in
to our online application and answer the required questions.
Where do I go to certify?
myunemployment.nj.gov. Click on “$ Certify for Weekly Benefits”
What do I need to have ready when I certify?
Social Security number, PIN (the first time you certify you will be guided to create one), and if you worked
during the week being claimed, any earnings for the week. Earnings have to be reported when the work was
done, not when paid. Gross earnings are to be reported.
What if I forget my PIN?
If you have forgotten your PIN, you may reset your PIN within the claim status review function. Go to
myunemployment.nj.gov – Click on “Check claim status here”:
A new page will open:
Enter your Social Security number, date of birth, email you used to register your account and first and last
name. Click Enter.
A new circle/check box will appear to reset your pin. A new pin will be sent to your registered email account
in minutes.
What if there is a problem with my unemployment claim? Do I keep certifying?
If there is a problem with your claim that must be resolved before benefits can be paid, or if you have been
denied benefits and are appealing the determination, you must still certify for and claim your benefits each
week. You will receive “credit” for the weeks which you have claimed. If it is determined that you are eligible
or if you win your appeal, you will be paid these benefits. If you have not claimed benefits and you win your
appeal, you will not be paid for these weeks.
When can I expect my benefits to be paid?
After your initial claim, benefits should be paid the third week following your filing of the claim. For
example, if you file your initial claim on Friday July 3, benefits will be issued at some point during the
week ending July 18th (the exact day will depend on the certification schedule for that week).