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TSW FACT SHEET:
IMPORTING GOODS FOR BUSINESS OR
COMMERCIAL USE
This fact sheet provides an introduction and general overview for people wanting to bring goods into New
Zealand for business or commercial use. It explains commonly used terms, how the import clearance process
works and other information to consider.
BRINGING GOODS INTO NEW ZEALAND WHAT DO I NEED TO DO?
Bringing goods into a country is called importing, and if you are importing goods, you are an importer. All goods
imported into New Zealand need to be cleared by the New Zealand Customs Service (Customs) and the Ministry
for Primary Industries (MPI). These government agencies check information on all goods imported into New
Zealand to make sure the goods don’t pose a risk and to collect any charges due. This is called ‘clearance’.
Clearance is required for everything that comes into New Zealand, from online shopping to commercial
shipments. Even if you are flying in for a holiday you’ll notice that New Zealand government agencies may check
your personal goods.
WHAT ARE BUSINESS OR COMMERCIAL GOODS?
The word ‘goods’ means any item, including personal effects, animals and commercial products. Business or
commercial goods are items that you intend to use in a business application, gift, exchange or sell.
WHAT IS AN IMPORT CLEARANCE?
An import clearance is the procedure where the details of the imported goods are provided to Customs and MPI,
the payment of any charges is made, the necessary risk screening and actions are completed, and the goods are
authorised to enter New Zealand.
WHAT IS THE CUSTOMS VALUE OF MY GOODS?
The Customs value is applied regardless of how you came to own the goods, and may not be the same as the
amount paid for the goods because deductions or additions are sometimes necessary. To find out more, including
methods of valuation, the influence of the exchange rate and information required, refer to
Customs Import Value
.
HOW DO I CLEAR GOODS FOR BUSINESS OR COMMERCIAL USE?
There are several options.
Border clearance is included in the arrangement with the supplier. For example, goods that are bought
online and sent to your door through an express courier. Check the terms of sale to see if border
clearance is included.
Using an agent. Check if the agent provides border clearance as part of its service.
Clearing goods yourself online. This may be suitable if you intend to regularly import. Refer to
Registering
to Use TSW Fact Sheet.
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Either way, details of imported goods for business or commercial use are submitted electronically and screened by
New Zealand government agencies. The clearance process will depend on the value, the type of goods and
whether they have been sent to you after purchase, or you are bringing them back. The most common are
detailed below.
IMPORTING GOODS WITH A CUSTOMS VALUE OF MORE THAN NZ$1,000
Importing goods with a Customs value of more than NZ$1,000 requires an import declaration to be entered
electronically. Only Trade Single Window (TSW) registered users can submit an import declaration electronically,
as they have the necessary knowledge and understanding of requirements. To find out about becoming a TSW
registered user refer to
Registering to Use TSW Fact Sheet.
If you are importing goods with a value over NZ$1,000 you also need a client code, which you can apply for by
completing a current
NZCS Form 224
. If you are using an agent they usually provide all the necessary
documentation, including this form.
IMPORTING GOODS WITH A CUSTOMS VALUE OF NZ$1,000 OR LESS
You will need to submit details of any goods that attract charges in an electronic declaration, either yourself or
through an agent. Goods are screened at mail centres and Customs ports, and if they attract charges of more than
NZ$60 they are held aside to determine the value, and you or your agent contacted to arrange clearance.
If your goods do not attract charges of NZ$60 then no Customs charges are collected, though MPI charges may
still apply refer to the
biosecurity website
. In this case, the goods are screened, appropriate actions undertaken,
and released. However, if there is any doubt about the value, the goods will be held and proof of the value
required before they are released.
Delivery of the goods once cleared will depend on the terms of carriage you have arranged.
WHO IS INVOLVED IN GOODS CLEARANCE?
Importer
Importers can clear goods themselves, or need to provide accurate information to an agent.
Agents
The New Zealand Government has rules and regulations regarding what can and can’t come into our country.
Agents are people and organisations which know these requirements, and have the expertise and software
needed to clear imported goods with government agencies. You can engage them to do this on your behalf.
Customs and MPI
These are the two main government agencies involved in allowing your goods into New Zealand. All people,
goods and craft entering and leaving New Zealand must be reported to and screened by Customs, who will also
collect any charges due as part of the entry or exit. MPI manage New Zealand’s bio-security and food safety
requirements as part of their role in protecting and promoting New Zealand’s primary industries.
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ENGAGING AN AGENT
You need to decide which agent to use. You can find a list of agents in New Zealand business directories. Those
affiliated to the Customs Brokers and Freight Forwarders Federation of New Zealand (CBAFF) are also listed at
www.cbaff.org.nz
WHAT AM I RESPONSIBLE FOR WHEN AN AGENT CLEARS THE GOODS?
As you are the importer of the goods, any actions or declarations that the agent makes on your behalf are
considered to be your actions or declarations also. This means you may need to pay any penalties or additional
duties that are incurred by the agent in this clearance process; for example, additional duties where payment is
not made by the due date. You are also responsible for ensuring compliance with New Zealand legal
requirements, and the undertaking of any goods testing or treatments required.
WHEN SHOULD I APPLY FOR CLEARANCE?
You can apply for clearance before your goods arrive to minimise storage and avoid any delays or penalties. A
regular declaration can be submitted in advance or must be submitted within 20 days of the arrival of your goods.
MPI requires receipt of quarantine declarations for shipping containers to be within 12 hours prior to arrival.
WHAT WILL IT COST ME TO CLEAR MY GOODS?
The cost will depend on what the Customs value is. You may need to pay:
1. Duty this is a type of government tax on your imported goods. Import duties are calculated on the
Customs value of the goods in New Zealand dollars.
2. Goods and Services Tax GST of 15 percent is calculated on the New Zealand value of your goods, plus
the duty payable, plus any freight or insurance charges you have had to pay.
If the total is more than NZ$60 then you will also need to pay a processing charge. You can find the current
charges in the
Goods Clearance Fees
factsheet.
If your duty and/or GST is less than NZ$60, the goods are released free of charges (but may be subject to MPI
requirements). This does not apply to alcohol and/or tobacco imports.
1. Depending on the nature of your goods, they may also attract other fees from MPI. Information on
possible MPI charges is available on the
biosecurity website
.
2. If you are using an agent, they will also charge for their services.
WHAT GOODS WILL I PAY DUTY ON?
Types of goods not manufactured in New Zealand may be free of duty. Items such as clothing and footwear which
are produced domestically attract relatively high rates of duty. If applicable, duty is charged on the transaction
value of the imported goods ie, the price actually paid for them. Where there is no identifiable value declared,
such as in the case of a gift, the value will still need to be determined. We strongly advise you get advice on the
tariff class and rules of origin before importing either from your agent or from Customs.
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WHAT ARE THE CUSTOMS DUTY RATES?
Refer to the
Working Tariff of New Zealand document
for information on Customs duty rates. The rates are
subject to change; there is no guarantee that they will apply at the time the goods arrive in New Zealand.
IMPORTING BIOSECURITY RISK GOODS
Some imported goods may require an MPI Biosecurity permit to import (eg, live animals). Some may require
inspection and/or treatment before being authorised to enter New Zealand. Shipping containers and any wood or
other packing materials are considered risk goods and require declaration. Information on biosecurity risk items
and Import Health Standards are available at the
MPI website
. Any permits required must be applied for from MPI
prior to the arrival of the goods and the permit details and document attached to your declaration. If you’re
unsure if your goods may attract MPI interest, contact 0800 BORDER.
IMPORTING FOOD FOR SALE
In addition to clearance, which may include inspection and sampling/testing of high risk foods, all importers of
food for sale must be registered with MPI and comply with the Food Importer Standards. Refer to the
Food Import
Clearance Procedure
and imported food requirements for information and guidance.
Note some food items may also be subject to Biosecurity requirements and require certification, inspection
and/or treatment. Refer to the
MPI website
.
CLEARING TEMPORARY IMPORTS
Carnet
This document allows Customs to clear goods in a quick and efficient manner, especially when goods arrive with
passengers at airports. It is a standard international Customs document incorporating a security that is covered by
a bond held by the issuing authority. Carnets are issued in the country of export. A classic example of the use of a
carnet is a touring band visiting several countries and needing to bring their music equipment into different
countries temporarily. Goods may be subject to MPI requirements, and require inspection and/or treatment. For
more information visit the International Chamber of Commerce
website
.
Temporary import entry
This applies to the temporary importation of certain types of goods that will usually be exported within 12
months, for example furniture imported for use in a trade show, or tyres being brought into the country for
testing only. An import entry is completed, with the entry type noted as Temporary. Security to cover the duty
and GST is required, by way of cash or an approved security in some instances. Goods may be subject to MPI
requirements, and require inspection and/or treatment. If you provide details of the proposed import, information
on procedures and security requirements can be obtained from any Customs office in New Zealand.
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PROCEDURE FOR CLEARING IMPORTED GOODS
The importer or the agent submits
the information
and receives responses.
The information goes to Customs and MPI
New Zealand Customs Service
Ministry for Primary Industries
Importer provides information
Invoice
Packing Lists
Insurance
Importer can receive direct responses
1. The importer provides the information needed and enters the details, or passes it to an agent to enter.
2. An electronic entry is submitted through one of four ways described in
TSW How to submit to TSW
webpage
3. The information is cleared through agency systems and a response is received, either to the agent or
directly to the importer.
4. The response will either clear the goods or provide direction required to be carried out before the goods
can be cleared. Note some prohibited items cannot be cleared and directions will be given for re-
shipment or destruction/disposal at the importer’s cost.
WHO ELSE ACCESSES MY IMPORT DECLARATION INFORMATION?
As well as Customs and MPI, the information provided on the import declaration is supplied to Statistics New
Zealand for the compilation of official international trade statistics. No identifying details of individual exporters or
importers are published. For more information visit
www.stats.govt.nz
PROHIBITED OR RESTRICTED IMPORTS
Customs enforces a wide range of import prohibitions and restrictions on behalf of government departments and
agencies that are responsible for policies on imports of certain types of goods. To ensure you understand how to
comply with any prohibition or restriction requirements, refer to the Customs website for
Import Prohibitions and
Restrictions
gives a brief explanation of the prohibitions and restrictions Customs enforces at the border and
provides the
Import Permit List, which lists the tariff items that are subject to import prohibitions and restrictions.
WHY DOES NEW ZEALAND HAVE SO MANY RULES AND RESTRICTIONS?
New Zealand has managed to avoid and minimise many harmful substances, risk items, diseases and pests, and
we want to keep it that way. It’s crucial for our safety, our environment and our economy.
WHAT IF I DON’T DECLARE MY GOODS?
Failure to declare risk goods could result in fines and/or imprisonment.
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WHERE CAN I FIND OUT MORE?
For further information on import requirements read:
Import Declaration Requirements Fact Sheet
For further information on TSW refer to:
TSW Getting Started webpage
TSW Lodgements webpage
Registering to use TSW Fact Sheet
Goods Clearance Fees Fact Sheet
NEED HELP?
If you have any other questions or need further assistance please contact 0800 BORDER or visit the border agency
websites.
Websites:
www.customs.govt.nz
and
www.mpi.govt.nz