2 Updated July 2018
Either way, details of imported goods for business or commercial use are submitted electronically and screened by
New Zealand government agencies. The clearance process will depend on the value, the type of goods and
whether they have been sent to you after purchase, or you are bringing them back. The most common are
detailed below.
IMPORTING GOODS WITH A CUSTOMS VALUE OF MORE THAN NZ$1,000
Importing goods with a Customs value of more than NZ$1,000 requires an import declaration to be entered
electronically. Only Trade Single Window (TSW) registered users can submit an import declaration electronically,
as they have the necessary knowledge and understanding of requirements. To find out about becoming a TSW
registered user refer to
Registering to Use TSW Fact Sheet.
If you are importing goods with a value over NZ$1,000 you also need a client code, which you can apply for by
completing a current
NZCS Form 224
. If you are using an agent they usually provide all the necessary
documentation, including this form.
IMPORTING GOODS WITH A CUSTOMS VALUE OF NZ$1,000 OR LESS
You will need to submit details of any goods that attract charges in an electronic declaration, either yourself or
through an agent. Goods are screened at mail centres and Customs ports, and if they attract charges of more than
NZ$60 they are held aside to determine the value, and you or your agent contacted to arrange clearance.
If your goods do not attract charges of NZ$60 then no Customs charges are collected, though MPI charges may
still apply – refer to the
biosecurity website
. In this case, the goods are screened, appropriate actions undertaken,
and released. However, if there is any doubt about the value, the goods will be held and proof of the value
required before they are released.
Delivery of the goods once cleared will depend on the terms of carriage you have arranged.
WHO IS INVOLVED IN GOODS CLEARANCE?
Importer
Importers can clear goods themselves, or need to provide accurate information to an agent.
Agents
The New Zealand Government has rules and regulations regarding what can and can’t come into our country.
Agents are people and organisations which know these requirements, and have the expertise and software
needed to clear imported goods with government agencies. You can engage them to do this on your behalf.
Customs and MPI
These are the two main government agencies involved in allowing your goods into New Zealand. All people,
goods and craft entering and leaving New Zealand must be reported to and screened by Customs, who will also
collect any charges due as part of the entry or exit. MPI manage New Zealand’s bio-security and food safety
requirements as part of their role in protecting and promoting New Zealand’s primary industries.