The MLO Testing Handbook Version 17.1.1 Page 33
If you are alleged to have violated this Test Security and Confidentiality Agreement, the
matter will be investigated in accordance with the Administrative Action Procedures for SAFE
Testing Requirements (the “Administrative Action Procedures”). These Administrative Action
Procedures may be amended or revised from time to time, and any investigation of your conduct
will be governed by the Administrative Action Procedures in place at the time [that you sat for the
SAFE MLO Test].
SRR does not issue or revoke state licenses, but reports of alleged violations or results of
investigations into alleged violations may subject you to disciplinary action by the state(s) in which
you are licensed or intend to seek licensure, including denial or revocation of your license(s).
5. SRR has the right to cancel your test score.
SRR reserves the right to invalidate or cancel any test score without refund if, in its sole
discretion, it determines there is a good faith basis to question the validity of that score for any
reason. As explained above, invalidation or cancellation of your test score is one possible
consequence of a violation of this Test Security and Confidentiality Agreement. Additionally, the
validity of a score may be questioned as a result of forensic data or other analyses showing testing
anomalies. Testing anomalies may include, for example: unusual answer patterns, unusual timing
of responses to questions, unusual score increases from one test sitting to another, or inconsistent
performance on different parts of the test.
You may or may not receive advance notice of a score cancellation or invalidation decision.
You understand and acknowledge that SRR is the final authority that determines whether you have
the privilege of sitting for the SAFE MLO Test and whether the score you receive is released or
transferred to any licensing jurisdiction.
6. You must cooperate in any future investigation related to test security.
You may be called upon in the future to answer questions, provide information or
documents, or otherwise participate in an investigation of a test security matter related to the SAFE
MLO Test. Failure to fully cooperate with an investigation may be considered a breach of your
obligations under this Agreement and may constitute ground for score invalidation, denial of access
to the test, or other sanctions.
7. You must report improper test-related conduct if you become aware of it.
If you become aware of any improper conduct related to the SAFE MLO Test by any
person, you have an obligation to report it to SRR. This includes, for example, but is not limited to,
the sharing of information regarding test questions or answers after the test, improper conduct at the
test site, test taking by proxy, or any other conduct in violation of this Agreement or any other rules
or policies related to the SAFE MLO Test. You may report such conduct anonymously, but you
are encouraged to keep records or a physical copy of the communication in which your report is
made. Failure to report your knowledge of improper conduct may be considered a breach of your
obligations under this Agreement, and may constitute grounds for score invalidation, denial of
access to the test, or other sanctions.
You can report your knowledge of improper test conduct to NMLStest@csbs.org.