Operations is no easy job. As one of the three branch managers
in the division under Maintenance Deputy Airport Director, Kevin
Flynn, Roger is responsible for overseeing the execution of tasks and
maintenance procedures for the entire in-house team. The team
provides 24/7 maintenance, so Roger has to juggle and prioritize
projects to keep his team on track and perform as efficiently as
possible.
Despite all the challenges that the team faces, Roger is incredibly
proud to be a part of a team that delivers whenever duty calls. One
of the best things about his job, he says, is the feeling that the work
he and his team perform directly impacts the flying experience for
the traveling public. Roger and his team strive to create the most
positive travel experience for the airport guests, knowing that even
the smallest things that they do can have a ripple effect throughout
the national air transportation system.
Having been with JWA for over 25 years, Roger has also seen
quite a bit of change over the years. “9-11 turned things upside
down,” he recalls. After the tragic event, airport safety and security
were the No. 1 priority. Non-ticketed individuals could no longer
wait inside at the gates, and thorough checked baggage screening
was implemented as an effort to tighten security. “Those that had
badges,” says Roger, “were considered the eyes and ears of the
area,” and everyone was working together to keep JWA safe.
Roger’s favorite memories include the many film shoots that
happened before 9-11, including “Up Close and Personal” (1996)
with Michelle Pfeiffer and “Jerry Maguire” (1996) with Tom Cruise.
When he’s not working, Roger spends time with his family watching
his daughter play high school basketball. “I’m also an avid tennis
player,” he says.
In 1992, Roger Yee secured an
internship at John Wayne Airport. Having
earned a bachelor’s degree in genetics,
he was pursuing an MBA. To help Roger
explore potential career options, his
professor connected him with a former
MBA program student, Jan Mittermeier,
at JWA. Through Jan, Roger took on an
internship opportunity at the airport,
where he has served for over two and a
half decades.
Roger interned and then worked
for several years under former Airport
Director Alan Murphy. With Murphy’s
guidance, Roger had the opportunity
to see how the airport is kept up and
running and how every maintenance
task fits into the bigger picture of airport
maintenance and guest experience.
Now, as the Manager of Maintenance
Operations, Roger leads an in-house team
of 34 specialists, including electricians,
plumbers, mechanics and technicians.
He is always on his feet, making sure that
his team has the resources they need to
complete their tasks. Though Roger and his team have their regular
work hours, they’re always ready for emergency situations such as
power outages or natural disasters.
A typical day on the job for Roger includes managing the
execution of maintenance requests. “We take care of everything
that doesn’t fly,” he says, and that includes providing maintenance
and assistance with building electrical, plumbing and mechanical
equipment and systems throughout the airfield, terminal complex
and parking structures. Roger’s team executes all planned
maintenance work and corrective maintenance requests on the
equipment and systems sent their way.
In addition to fulfilling preventative and corrective maintenance
requests, Roger and his team also manage set up for special events
at the airport.
In mid-November, Vice President Mike Pence made a stop in
Orange County as part of a fundraising campaign; this was where
Roger and his team came in. Before Pence landed at JWA, the
maintenance team provided support setting up security perimeter
barricades, assisting with and securing locations for the overnight
staging of motorcade vehicles, and providing additional manpower
and vehicles to the team overseeing the VIP visit.
“Besides the more obvious electrical and mechanical plumbing
equipment and systems at the airport, the Maintenance Division
also provides the upkeep of our Access Control (security) system,
the Closed Circuit Television (CCTV) system, the fire alarm system,
and the Public Address system. We maintain all of the hardware
elements of those systems spread through the entire terminal and
parking structure complex,” he says.
With so much on his plate, being the Manager of Maintenance
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December 2019