Mailing Services Package Guidelines
Below are some guidelines to assist you with ensuring you get
your packages in a mely manner!!
• Address
o All packages must be addressed as follows.
▪ Slippery Rock University
▪ First & Last Name
▪ 1 Morrow Way
▪ Building and Room
▪ Slippery Rock, PA 16057
o Failure to use the proper address can result in packages not being delivered correctly.
• DO NOT Come to the mailroom unl you have received an email from James Altman
o This will be an automated email from our tracking system.
o You will get a 2
nd
email aer 48 hours if you haven’t picked up your package.
o You will get a 3
rd
email aer a week if you haven’t picked up your package.
• DO NOT Call the mailroom asking if we have a package for you.
• Just because you got an email from your shipper doesn’t mean we have goen to your package
yet. All packages must be logged into our tracking system, once logged in, and automated email
is sent out.
• Please be sure to have a photo ID with you when picking up your package, if you do not have
one, you won’t be able to get your package.
• Hours
o Packages are available for pickup from Monday through Friday 8:30 – 4:00
o These hours can change without prior noce.
• Weekends
o There is no package service on weekends, all packages received on Saturday & Sunday
will be received from the Post Oce on Monday Morning.
o Do NOT go to the post oce looking for your package!
• Parking
o Parking is very limited, please do not block the Mail Van Spot as it must be able to get in
and out.
o Please do not park in blue Handicap Spot unless you have an authorized placard.
• Unable to Pick up IN person.
o If you are unable to pick it up in person, you may respond to the email you were sent
saying you have a package. You will need to list who is picking up your package in your
place and they must have a photo ID when they pick it up.
• Missing Packages
o If you have been sent an email stang your package has been delivered but have not
received an email from us. Please wait unl next business day and then email
[email protected]u with Missing Package in the subject line. In the body provide the
tracking number, screen shot of tracking informaon, or you can forward the original
email from your shipper saying it was delivered. We will research it and provide you and
update ASAP.
• Failure to Pick Up Packages
o Packages not picked up within 21 Days will be returned to sender.
• Finally Accidents will happen and packages may be given to wrong person, if you see a mistake
please return to the mailroom with package to ensure all pares can be given proper material.
