Mortgage Assistance Application

Is the property listed for sale?

sale by owner” if applicable: _______________________________________________________________________________

Yes

Loan number: _________________________

If you are having mortgage payment challenges, please complete and submit this application, along with the required

documentation, to Wells Fargo via mail: Wells Fargo Home Mortgage, MAC X9999-01N, PO Box 1629, Minneapolis, MN

55440-9790, fax: 1-866-359-7363, or online: wellsfargo.com/mortgageassistance. We will contact you within five business

days to acknowledge receipt and let you know if you need to send additional information or documents.

We will use the information you provide to help us identify the assistance you may be eligible to receive. If you need help

completing this application, please contact Wells Fargo at 1-800-416-1472.

For a list of HUD-approved housing counseling agencies that can provide foreclosure prevention information, contact one

of the following federal government agencies:

• The U.S. Department of Housing and Urban Development (HUD) at (800) 569-4287 or www.hud.gov/counseling

• The Consumer Financial Protection Bureau (CFPB) at(855) 411-2372 or www.consumerfinance.gov/mortgagehelp

If you need assistance with translation or other language assistance, HUD-approved housing counseling agencies may be able

to assist you. These services are provided without charge.

Borrower Information

Borrower's name:

Social Security Number (last 4 digits): ______________________

E-mail address:

Cell Home Work Other

Primary phone number:

Cell Home Work Other

Alternate phone number:

Co-borrower's name:

Social Security Number (last 4 digits):

E-mail address:

Cell

Home Work Other

Primary phone number:

Cell Home Work Other

Alternate phone number:

Preferred contact method (choose all that apply):

Cell phone Home phone

Work phone Email Text - checking

this box indicates your consent for text messaging

Property Information

Property Address: _______________________________________________________________________________________

Mailing address (if different from property address): ___________________________________________________________

A second home

A primary residence

An investment property

•

The property is currently:

Owner occupied

Renter occupied

Vacant

•

The property is (select all that apply):

Keep the property

Sell the property

Transfer ownership of the property to my servicer Undecided

Is the property listed for sale?

•

I want to:

- If yes, provide the listing agent’s name and phone number—or indicate “for

sale by owner” if applicable: _______________________________________________________________________________

Is the property subject to condominium or homeowners’ association (HOA) fees?

Yes

Yes No

– If yes, indicate monthly dues:

$_________________

Fannie Mae/Freddie Mac Form 710

Page 1 of 4

June 2020

Is either borrower on active duty with the military (including the National Guard and Reserves), the dependent of a borrower

on active duty, or the surviving spouse of a member of the military who was on active duty at the time of death?

Yes No

_______________________________________________

Hardship Information

The hardship causing mortgage payment challenges began on approximately (date) __________________ and is believed to be:

Short-term (up to 6 months)

Long-term or permanent (greater than 6 months)

Resolved as of (date) _______________________

TYPE OF HARDSHIP

(CHECK ALL THAT APPLY)

REQUIRED HARDSHIP DOCUMENTATION

Unemployment



Not required

Reduction in income: a hardship that has caused a

decrease in your income due to circumstances outside

your control (e.g., elimination of overtime, reduction

in regular working hours, a reduction in base pay)



Not required

Increase in housing related expenses: a hardship that

has caused an increase in your housing expenses due

to circumstances outside your control (e.g., uninsured

losses, increased property taxes, HOA special

assessment)



Not required

Disaster (natural or man made) impacting the

property or borrower's place of employment



Not required

Long-term or permanent disability, or serious illness

of a borrower/co-borrower or dependent family

member



Written statement from the borrower, or other

documentation verifying disability or illness

Note

: Detailed medical information is not required, and

information from a medical provider is not required

Divorce or legal separation



Final divorce decree or final separation agreement OR



Recorded quitclaim deed

Separation of borrowers unrelated by marriage, civil



Recorded quitclaim deed OR

union, or similar domestic partnership under



Legally binding agreement evidencing that the non-

applicable law

occupying borrower or co-borrower has relinquished all

rights to the property

Death of borrower or death of either the primary or

secondary wage earner



Death certificate OR



Obituary or newspaper article reporting the death

Distant employment transfer/relocation



For active duty service members: Permanent Change of

Station (PCS) orders or letter showing transfer.



For employment transfers/new employment: Copy of

signed offer letter or notice from employer showing

transfer to a new location or written explanation if

employer documentation not applicable,

AND



Documentation that reflects the amount of any relocation

assistance provided (not required for those with PCS

orders)

Other – hardship that is not covered above:



Written explanation describing the details of the hardship

and any relevant documentation

Fannie Mae/Freddie Mac Form 710

Page 2 of 4

June 2020

Borrower Income

Please enter all borrower income amounts in middle column.

MONTHLY TOTAL BORROWER INCOME TYPE & AMOUNT REQUIRED INCOME DOCUMENTATION

Gross (pre-tax) wages, salaries and

overtime pay, commissions, tips, and

bonuses



Most recent pay stub and documentation of year-to-

date earnings if not on pay stub OR



Two most recent bank statements showing income

deposit amounts

Self-employment income



Two most recent bank statements showing self-

employed income deposit amounts OR



Most recent signed and dated quarterly or year-to-date

profit/loss statement OR



Most recent complete and signed business tax return



Most recent complete and signed individual federal

income tax return

Unemployment benefit income



No documentation required

Taxable Social Security, pension,



Two most recent bank statements showing deposit

disability, death benefits, adoption

amounts OR

assistance, housing allowance, and



Award letters or other documentation showing the

other public assistance

amount and frequency of the benefits

Non-taxable Social Security or disability

income



Two most recent bank statements showing deposit

amounts OR



Award letters or other documentation showing the

amount and frequency of the benefits

Rental income (rents received, less

expenses other than mortgage

expense)



Two most recent bank statements demonstrating

receipt of rent OR



Two most recent deposited rent checks

Investment or insurance income



Two most recent investment statements



Two most recent bank statements supporting receipt

of the income

Other types of income not listed



Two most recent bank statements showing receipt of

above (Note: Only include alimony,

income OR

child support, or separate



Other documentation showing the amount and

maintenance income if you choose to

frequency of the income

have it considered for repaying this

loan)

Current Borrower Assets

Exclude retirement funds such as a 401(k) or Individual Retirement Account (IRA), and college savings accounts such as a

529 plan.

Checking account(s) and cash on hand $

Savings, money market funds, and Certificates of Deposit (CDs)

Stocks and bonds (non-retirement accounts) $

Other: $

Fannie Mae/Freddie Mac Form 710

Page 3 of 4

June 2020

Borrower Certification and Agreement

I certify and acknowledge that all of the information in this Mortgage Assistance Application is truthful, and the hardship I

identified contributed to my need for mortgage relief. Knowingly submitting false information may violate Federal and

other applicable law.

I agree to provide my servicer with all required documents, including any additional supporting documentation as

requested, and will respond in a timely manner to all servicer or authorized third party* communications.

I acknowledge and agree that my servicer is not obligated to offer me assistance based solely on the representations in

this document or other documentation submitted in connection with my request.

I consent to the servicer or authorized third party* obtaining a current credit report for the borrower and co-borrower.

I consent to the disclosure by my servicer, authorized third party,* or any investor/guarantor of my mortgage loan(s), of

any personal information collected during the mortgage assistance process and of any information about any relief I

receive, to any third party that deals with my first lien or subordinate lien (if applicable) mortgage loan(s), including

Fannie Mae, Freddie Mac, or any investor, insurer, guarantor, or servicer of my mortgage loan(s) or any companies that

provide support services to them, for purposes permitted by applicable law, including bu

t not limited to providing

mortgage assistance, verifying any data or information contained in this application, and performing audit and quality

control reviews

. Personal information may include, but is not limited to: (a) my name, address, telephone number, (b) my

Social Security number, (c) my credit score, (d) my income, and (e) my payment history and information about my account

balances and activity, and (f) my tax return and the information contained therein.

I agree that the terms of this borrower certification and agreement will apply to any modification trial period plan,

repayment plan, or forbearance plan that I may be offered based on this application. If I receive an offer for a

modification trial period plan or repayment plan, I agree that my first timely payment under the plan will serve as

acceptance of the plan.

I consent to being contacted concerning this application for mortgage assistance at any telephone number, including

mobile telephone number, or email address I have provided to the lender, servicer, or authorized third party.*

* An authorized third party may include, but is not limited to, a housing counseling agency, Housing Finance Agency (HFA)

or other similar entity that is assisting me in obtaining a foreclosure prevention alternative.

Borrower signature:

Date:

Co-Borrower signature:

Date:

Please submit your completed application, together with the required documentation, to Wells Fargo via mail: Wells

Fargo Home Mortgage, MAC X9999-01N, PO Box 1629, Minneapolis, MN 55440-9790, fax: 1-866-359-7363, or online:

wellsfargo.com/mortgageassistance. We will contact you within five business days to acknowledge receipt and let

you know if you need to send additional information or documents.

We will use the information you provided to help us identify the assistance you may be eligible to receive.

Fannie Mae/Freddie Mac Form 710

Page 4 of 4

June 2020